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Hangar 21 Reviews

Hangar 21 View more information

Reviews

4.2 out of 5 rating
4.2 out of 5 rating
7 Reviews
85% recommend it
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Awards

7
Weddingwire
4.2/5 7 reviews
Google
4.2/5 84 reviews
  • K
    Kylie Sent on 08/21/2023
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    I love Hangar 21!

    Hangar 21 is incredible! As a wedding planner, it’s so important to have a wedding day team that compliments each other and the venue is arguably one of the most important parts. It’s such a pleasure getting to work there. the team is so nice, professional, and easy to work with. The venue itself is absolutely gorgeous and serves a beautiful blank slate for any event, any time of year!
  • M
    Margaret Sent on 05/27/2019
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    We got married at an airport!

    This venue checked all of our boxes. Unique, modern, versatile, and most importantly at an airport! The staff was wonderful and accommodating. Additionally when rain was forecasted, they came up with a great alternative to move the outdoor ceremony inside. They executed the change perfectly. While it is a blank slate, it was perfect for out vision of simple, modern decor. We did not need to add much as the location speaks volumes.

    Hangar 21's reply:

    Hi Margaret,

    Thank you for your Hangar 21 feedback! I’m so glad that we were able to execute your special day smoothly and happy to hear that our staff was accommodating. Cheers to many years of happiness in your marriage!
  • User2960402 Sent on 01/27/2017
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    We recently had our ceremony & reception at Hangar 21. I was very picky when it came to a venue spot.. I wanted something spacious for all of our family & friends and also a place that was flexible with the vendors that I decided to use. The Hangar 21 staff was extremely helpful from the beginning... we set up multiple times to view the location and they were very prompt with responding each time. They also had great input when it came to creating the space... we loved everything about our day! The ceremony had a beautiful back drop of the Fullerton Airport runway and the reception started right at sunset. The location is also equipped with amazing indoor lighting for night time and all of our guests loved the atmosphere. We had so many compliments throughout our day and I can't thank the staff enough for all of their help from start to finish. One of the pilots even flew us in for our entrance as the new bride and groom on their helicopter. It was an amazing day! Thank you Hangar 21!
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  • M
    Mandy Sent on 01/26/2017
    5 out of 5 rating
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    I had a great experience!!! They were super easy to work with! I have even recommended my wedding venue to two of my friends who recently got engaged.
  • Pamela
    Pamela L. Sent on 10/09/2019
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    Such a unique venue!

    My husband, in particular, has always raved about hangars and dreamed of getting a pilot's license for as long as I could remember. We also love to travel so having our wedding + reception at an airport was something we couldn't pass up. Even when we tried visiting other venues, we couldn't help but compare it to this one. The grand entrance via helicopter was so beautiful (our first flight as a married couple) and the suspense/energy when we landed was amazing. I was initially put off by the fact that we had to use their specified caterer, but after our wedding was done, we couldn't be happier with the smooth turnout. Also, guests loved the food so major win there. We honestly couldn't have asked for a better wedding that was suited to our tastes :)

    Hangar 21's reply:

    Hey Pamela,

    Thank you for sharing your Hangar 21 feedback. I'm so glad to hear that you and your husband loved using our venue for your very special day! Happy to hear that your guests loved our catering as well. I’ll pass along your kind words to our team. Thanks again!
  • Corey
    Corey B. Sent on 08/29/2019
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    Unique Venue! Staff not so friendly or helpful under pressure

    Hangar 21 was where we had both our ceremony and reception. The staff was helpful and receptive to our ideas leading up to our wedding day. We came with our list of requirements early on and ran through what the day would look like weeks and days before the big event.

    Where Hangar 21 and staff failed was on the day of the event. The staff reiterated days before the wedding all of the services and facilities we'd have access to on our day.

    One thing we were promised was access to the pilot's lounge for the groomsmen on the day of the wedding. The afternoon before the ceremony the groom and his groomsmen headed to the lounge they were told they'd be staying in and were rudely told to go somewhere else and that they were no longer allowed in the pilot's lounge.

    The bride and groom were told the bridal party would have access to an air-conditioned room while they were getting ready. The air conditioning wasn't on or wasn't cooling the room down as much as it should forcing a portion of the wedding party to leave the room they were all supposed to be in together. After members of the bridal party repeatedly telling staff members to do something about it to no avail some of the bridal party decided to do the rest of their make up and hair in the women's restroom.

    We were also promised an adequate sound system and during the evening's festivities our DJ had to turn up his personal system as much as possible compromising sound quality due to the refusal of the staff to turn up the house speakers.

    The most infuriating part of the night wasn’t any of the effects of the failure of the staff listed above. Everyone made it through the evening happy and stress-free besides the small hiccups. What prompted us to write this review was the fact that one of the staff from Hangar 21 was rude to a wide array of our guests and the wedding party. The bridal party and different guests from different parties that evening told us about about this particular employee and told us detailed accounts for each encounter they had with her. I expected small things to go wrong on the night of our wedding. What I didn’t expect was a member of the facility that we paid thousands of dollars for to continually disregard complaints and concerns from the bridal party and wedding planner, to rudely snap at people when they were accidentally somewhere they weren’t supposed to be, and to not allow any other guests in 5 minutes after starting the ceremony by locking ALL the doors.

    The venue was amazing and everything leading up to this day was stress-free. Even with this one particular employee being a damper to a handful of guests, everyone had an amazing evening and thought the helicopter ride was a unique experience.

    Hangar 21's reply:

    Hello Corey,

    Thank you for sharing your Hangar 21 feedback. We’re glad to see that your experience leading up to your wedding was stress-free and that everyone at your wedding had an amazing evening. The pilots lounge is specifically for pilots coming into the airport and at final walk throughs we make sure everyone knows they are not allowed in the pilots suite, but we let our clients know they are able to use the Mezzanine Suite. We do inform all of our clients that the Hangar is considered an outdoor venue and there is no way to air condition the Hangar. We do try our best to keep the small indoor portion cooled, but have no way of controlling other factors like guests and vendors leaving open doors that lead to the very hot weather outside that lets in a lot of hot air. We are sorry that you thought our speaker system was not adequate. We’ve never had a complaint about our sound system for any past weddings and are always sure it is working properly before any events. Thank you for making us aware of your experience with one of our staff members. We have already looped in our management and will be further investigating this issue. Thank you again for taking the time to voice your experience with us, we do appreciate feedback to help us improve our services!
  • Jamilyn
    Jamilyn F. Sent on 06/23/2023
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    A Disastrous Wedding Experience: A Cautionary Tale for Couples Considering Hangar 21/"Jay's Catering" in Fullerton, CA

    A Nightmare Unveiled: My Warning to All Southern California Couples

    Planning a wedding is an exciting and momentous experience for any couple. It is a day filled with dreams, promises, and the hope of creating cherished memories. Yet, the reality of my wedding day at Hangar 21/"Jay's Catering" in Fullerton, CA left me bitterly disappointed, shattering my expectations and leaving an indelible mark of discontent. As a bride who dedicated countless hours to ensure the wedding of my dreams, I write this cautionary tale as an enraged yet informed warning to couples contemplating entrusting their special day to this establishment.



    The Unexpected Helicopter Maintenance Debacle: An Unforgivable Act of Disruption and Chaos

    My meticulously planned wedding day quickly transformed into a disastrous nightmare at Hangar 21. Shockingly, the venue made the ill-conceived decision to proceed with emergency helicopter maintenance by a neighboring business on the exact day and time of my vows. With no consideration for their guests, this egregious choice not only disrupted the tranquility we had envisioned but also created an atmosphere of pandemonium and unrelenting noise.



    Lack of Empathy and Mediation: A Cold Shoulder in the Face of Desperation

    Adding insult to injury, Hangar 21 demonstrated a complete lack of empathy and indifference towards the consequences of their ill-advised collaboration. When I approached them with my grievances, I expected a sincere and compassionate response, along with concrete plans for mediation. However, Hangar 21 callously disregarded my distress, offering no meaningful response or willingness to accept responsibility.



    A Stolen Moment in Time: When Dreams Turn to Nightmares

    Every couple dreams of a wedding day that transcends time, becoming an eternal memory of joy and love. Unfortunately, my wedding day at Hangar 21 serves as a harrowing reminder of how this cherished moment was unjustly stolen from us. The thunderous roar of helicopters and the ensuing chaos eclipsed the joy and beauty of the occasion, forever tainting the memories we should have held dear.



    A Call for Awareness: Heed the Warning, Southern California Couples

    With a heavy heart and a sense of duty, I implore all couples considering Hangar 21/"Jay's Catering" in Fullerton, CA as their wedding venue to exercise extreme caution before making this crucial decision. Let my experience serve as a cautionary tale amidst the sea of promises and marketing campaigns. Look beyond the surface and thoroughly research the integrity and dedication of any establishment you entrust with your dreams. May you be spared the disappointment, frustration, and heartache that I endured on what should have been the happiest day of my life.



    An Establishment Shattered Dreams: A Plea for Precaution

    Hangar 21/"Jay's Catering" in Fullerton, CA unequivocally failed to deliver the wedding experience every couple deserves. Their ill-conceived collaboration with a neighboring business resulted in an unforgettable disaster, met with an astonishing absence of remorse. I implore future couples to tread cautiously, conducting thorough research and seeking the experiences of others before choosing their wedding venue. Your wedding day is a once-in-a-lifetime event, deserving to be a flawless realization of your dreams, free from avoidable pitfalls and the burden of regret.



    You can witness the noise firsthand: (https://youtu.be/4NfAslDlzsY)

    This was our Instagram live video unedited our videographer struggled

    YouTube video: The noise starts at 40:57 and intensifies at 42:02, with our Officiant remarking at 42:25, "Don't these people know a wedding is going on here?!" The noise continues until approximately 49:22 then again another outside noise 51:08-51:50 Gardners? or so (Please note this was recorded from second row no one heard my vows after row 4 or so).