Hamilton Jewelers Reviews
Reviews
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![Nicholas]()
Nicholas Sent on 01/05/2026Great Staff, Outstanding Customer Service.
I live in Florida. Which has only 5 Authorized Rolex Dealers in the state. 18 months ago I reached out to the five dealers, to express my interest in the Rolex SS Submariner Date
Only one, of the Five Dealers, had the courtesy to respond to my text from the Rolex website. That was Hamilton Jewelers, and to my surprise it was a Ms. Cassandra McBride who was their Rolex liaison, located in their main Store in Princeton, New Jersey. I followed up with a phone call to her , at the Princeton NJ location
It was a very delightful and informative experience . Ms. McBride reviewed my information and explained to me , all the great details about the watch and it's current market availability , but assured that my interest in the watch would be noted and would keep me informed. I told her I frequently visit New Jersey several times a year. On, one trip I went to the store and personally introduced myself to her, had a very nice informative and friendly conversation with her, a very nice customer service experience . I would during the 18 months, text her to reaffirm my interest, and she would always reply quickly , reassuring me, and expressing hope for good news in the future. On December 3,2025, she texted me. And asked if I was still interested in the SS Submariner Date, ironically I was in New Jersey for a social event. I called her back , and reaffirmed my interest, and we laughed that I was in New Jersey. She said she hoped to have good news in the upcoming year. The next day she called and to my surprise said the watch was available. I was ecstatic, we made plans for me to come to their Hamilton Jewelers store in Princeton on the 5th of December. At that time she made me a wonderful presentation of the watch, explaining all the details. It was like Christmas with an old friend. My dealings with Ms. McBride and the Staff at Hamilton Jewelers, was a wonderful experience. The Extraordinary Customer Service, I experienced with Ms. McBride and Hamilton Jewelers, is very rare these days, and I will not forget it. -
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![Lauren]()
Lauren Sent on 01/24/2022Will continue going here for years to come!
My husband got both my engagement ring and we went back for wedding bands and I am in love with the professionalism, and personal service here. I love going in and they know my name, our story and can give us personalized service! They always clean my ring for free and they even re-dipped my engagement ring at no cost a few weeks before the big day. We love them and will continue to use their services for all of our fine jewelry needs! -
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![Henry]()
Henry Sent on 11/21/2020Bought Engagment and Bands through this vendor, fantastic service.
Ever since I was a boy growing up in the suburbs of Princeton, I had looked upon Hamilton Jewelers as a candy store, being a young child the eclectic building that houses the premier jeweler always intrigued me, and when I chose Hamilton with the responsibility of building the engagement ring for the love of my life, the eclectic building holds more than the candy I imagined as a child. I worked with Lauren to build the most beautiful engagement ring I or anyone else around me had ever seen. When compared to Kay’s or Hannoush it makes the latter appear as a Tinker toy. Lauren was wonderful, keeping me appraised of the rings construction, and even helped on our accelerated time line. It was done the day required and when my mother and her friend picked up the ring, they literally screamed at its beauty. I would recommend Hamilton to anyone, and look forward to shopping for the wedding bands at the most impressive Jewelry stores I’d ever experienced. Thank you Hamilton and Lauren. -
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![Mrs. Mallory]()
Mallory Sent on 03/21/2014I loved working with Hamilton Jewelers. They helped my husband customize a wedding ring that was perfect for me! I would suggest working with Lauren T as she was amazing! She was friendly, helpful, and knew what she was talking about -
![Michael]()
Michael Sent on 11/12/2012We bought both the engagement and wedding bands from their store in Princeton. Lauren Tischler was absolutely wonderful to deal with. She listened to our needs and found the perfect match to what we wanted. We never felt pushed or pressured. Her service team expertly had our rings prepared ahead of time. We felt we truly received great value.
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