Hagan Florist & Gifts Reviews

Reviews

• Alexis Sent on 12/17/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hagan Florist did an amazing job with my wedding flowers! They did EXACTLY what I wanted and even more!! The bouquets turned out BEAUTIFUL!!! I was in love with them!!

  Hagan Florist did an amazing job with my wedding flowers! They did EXACTLY what I wanted and even more!! The bouquets turned out BEAUTIFUL!!! I was in love with them!!
• 
  User1202717 Sent on 06/16/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I had no idea what to do when it came to ordering flowers for my wedding but a friend recommended I try Ace. I contacted Hagan Ace and made an appointment with one of the floral designers, Rick. Again, I have to stress I had no idea where to start but had an idea of what I wanted...My colors were ivory and sage and I knew I wanted to use hydrangeas since they equal about 4 roses in size and would cost less than roses...Rick was so accommodating and went over everything in great detail...When I explained what I wanted to do, he got up, went to the back and came out not a minute later with an arrangement that totally went with what I had envisioned! I knew right then and there, he would be my florist! The pew boughs, centerpieces, bouquets, boutonieres and corsages were GORGEOUS! I highly recommend Rick and his team to anyone needing a florist for a wedding or any other occasion!

  I had no idea what to do when it came to ordering flowers for my wedding but a friend recommended I try Ace. I contacted Hagan Ace and made an appointment with one of the floral designers, Rick. Again, I have to stress I had no idea where to start but had an idea of what I wanted...My colors were ivory and sage and I knew I wanted to use hydrangeas since they equal about 4 roses in size and would cost less than roses...Rick was so accommodating and went over everything in great detail...When I explained what I wanted to do, he got up, went to the back and came out not a minute later with an arrangement that totally went with what I had envisioned! I knew right then and there, he would be my florist! The pew boughs, centerpieces, bouquets, boutonieres and corsages were GORGEOUS! I highly recommend Rick and his team to anyone needing a florist for a wedding or any other occasion!
• Richelle Sent on 10/26/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hagan ACE Florist provided all the flowers for the bridal party, a couple large floral arrangements for the ceremony and a beautiful white arbour. I am very happy with the flowers. Everytime I visited the florist I had great customer service. I found that they were the most reasonably priced florist in the area. Their flowers are beautiful too. I woudn't have changed a thing! They did a fabulous job! Thank you!!!

  Hagan ACE Florist provided all the flowers for the bridal party, a couple large floral arrangements for the ceremony and a beautiful white arbour. I am very happy with the flowers. Everytime I visited the florist I had great customer service. I found that they were the most reasonably priced florist in the area. Their flowers are beautiful too. I woudn't have changed a thing! They did a fabulous job! Thank you!!!
Are you interested?
Send a message
• Kayla Sent on 10/02/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  EXCELLENT ! I will be using them in the future for any floral needs ! loved the flowers and great service. plus great prices.

  EXCELLENT ! I will be using them in the future for any floral needs ! loved the flowers and great service. plus great prices.
• Edward Sent on 11/12/2009
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful job, competitive price, super nice people!

  Beautiful job, competitive price, super nice people!
• Demario A. Sent on 04/07/2019
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Big shoutout to kedra

  My wife and I met with KEDRA and she was AWESOME! She was very understanding of everything we wanted and delivered top notch service as a florist. She was very flexible when we decided to go with another vendor but due to unforeseen circumstances we ended up coming back to Kedra. Would HIGHLY recommend her for any ceremony (wedding, etc.)

  My wife and I met with KEDRA and she was AWESOME! She was very understanding of everything we wanted and delivered top notch service as a florist. She was very flexible when we decided to go with another vendor but due to unforeseen circumstances we ended up coming back to Kedra. Would HIGHLY recommend her for any ceremony (wedding, etc.)
• Katherine Sent on 01/22/2016
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hagan does beautiful wedding flowers! Every time I see there work I'm impressed! They were extremely flexible with my vision and helped to create gorgeous flowers! I didn't have colors because we had a rainbow wedding, and instead of being put off by the idea, Rick seemed excited! I didn't have bouquets for the bridesmaids and groomswomen but instead we did lanterns with a couple roses on each lantern! And Rick's idea turned out to be beautiful! Also, the boutonnières and corsages turned out fantastic! The only thing that was slightly disappointing is that I had wanted purple to be the main color in my bouquet and instead it was mostly blue and coral. However, it was still a gorgeous bouquet and had all the colors of the rainbow in it and it wasn't sphere in shape. Instead there were gorgeous twigs and shapes that made it seem more wildflower-y and woodland-y which was what we were hoping for! All in all we were very very very pleased with Hagan!

  Hagan does beautiful wedding flowers! Every time I see there work I'm impressed! They were extremely flexible with my vision and helped to create gorgeous flowers! I didn't have colors because we had a rainbow wedding, and instead of being put off by the idea, Rick seemed excited! I didn't have bouquets for the bridesmaids and groomswomen but instead we did lanterns with a couple roses on each lantern! And Rick's idea turned out to be beautiful! Also, the boutonnières and corsages turned out fantastic! The only thing that was slightly disappointing is that I had wanted purple to be the main color in my bouquet and instead it was mostly blue and coral. However, it was still a gorgeous bouquet and had all the colors of the rainbow in it and it wasn't sphere in shape. Instead there were gorgeous twigs and shapes that made it seem more wildflower-y and woodland-y which was what we were hoping for! All in all we were very very very pleased with Hagan!
• Ashlie Sent on 12/16/2014
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Overall, a great experience. The consultation process was great, especially considering I really didn't know what I wanted for our big day (other than the colors). The flowers were amazing. The only reason they do not get a complete 5/5 is because the maid of honor bouquet was missing the ribbon wrapping. It just had tape around the stems. Every other piece was great though, and even the bouquet with the missing ribbon was pretty with the missing ribbon.

  Overall, a great experience. The consultation process was great, especially considering I really didn't know what I wanted for our big day (other than the colors). The flowers were amazing. The only reason they do not get a complete 5/5 is because the maid of honor bouquet was missing the ribbon wrapping. It just had tape around the stems. Every other piece was great though, and even the bouquet with the missing ribbon was pretty with the missing ribbon.
• Lindsay Sent on 01/31/2015
  4.7 out of 5 rating

  4.7
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  I used this florist for just regular flower delivery (out of state) not a wedding, but I was really impressed with their online selection and prices. Delivery was pricey but they all are- the arrangement I chose looked just like the picture online and the recipient was please!!! I will be using them again!

  I used this florist for just regular flower delivery (out of state) not a wedding, but I was really impressed with their online selection and prices. Delivery was pricey but they all are- the arrangement I chose looked just like the picture online and the recipient was please!!! I will be using them again!
• Emily T. Sent on 01/03/2021
  3.8 out of 5 rating

  3.8
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Missing bridesmaid bouquet on wedding day

  Hagan took my floral order about 3-4 months in advance. I had my sister there to confirm the order and the florist even confirmed my order a month out from the wedding. I ordered 4 brdiesmaid's bouquets. However, on the wedding day I only received 3 and a toss bouquet which I did not order. The worst part was they would not fix their mistake. Luckily my day of coordinator had some extra greenery and flowers to make our own bouquet. The flowers we did receive were pretty. Also, the customer service was not the best. The florist outwardly expressed her frustration and stress about other bride's changing their orders last minute.
  One positive note was that they were very responsive to phone calls and made good suggestions for the greenery we were using for our centerpieces.

  Hagan took my floral order about 3-4 months in advance. I had my sister there to confirm the order and the florist even confirmed my order a month out from the wedding. I ordered 4 brdiesmaid's bouquets. However, on the wedding day I only received 3 and a toss bouquet which I did not order. The worst part was they would not fix their mistake. Luckily my day of coordinator had some extra greenery and flowers to make our own bouquet. The flowers we did receive were pretty. Also, the customer service was not the best. The florist outwardly expressed her frustration and stress about other bride's changing their orders last minute.
  One positive note was that they were very responsive to phone calls and made good suggestions for the greenery we were using for our centerpieces.
• Heather Sent on 04/20/2015
  2.9 out of 5 rating

  2.9
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  My original meeting with the lady when I booked the flowers was pleasant, very friendly and helpful. About a month prior to my wedding date, I called to confirm and scheduled an appointment to sit down and get everything finalized. This visit was not as pleasant. Not only was the appointment cancelled and rescheduled twice, the lady was not as friendly and pleasant. Felt like I was a bother to her. At this meeting, I really wanted to ask for a refund on what I had paid so far and go elsewhere.
  My flowers were beautiful however there were a few issues. My Calla Lilly centerpieces were to be purple tipped callas. They did put 2 or 3 purple tipped callas in the centerpiece however also added some plain colored ones. My bridal bouquet was missing the "bling" that was to be in it. When we went to return the vases and mentioned this, it was just shrugged off.
  Defiantly not top of the list as far as customer service and friendliness goes.

  My original meeting with the lady when I booked the flowers was pleasant, very friendly and helpful. About a month prior to my wedding date, I called to confirm and scheduled an appointment to sit down and get everything finalized. This visit was not as pleasant. Not only was the appointment cancelled and rescheduled twice, the lady was not as friendly and pleasant. Felt like I was a bother to her. At this meeting, I really wanted to ask for a refund on what I had paid so far and go elsewhere.
  My flowers were beautiful however there were a few issues. My Calla Lilly centerpieces were to be purple tipped callas. They did put 2 or 3 purple tipped callas in the centerpiece however also added some plain colored ones. My bridal bouquet was missing the "bling" that was to be in it. When we went to return the vases and mentioned this, it was just shrugged off.
  Defiantly not top of the list as far as customer service and friendliness goes.
• Aly Sent on 12/15/2016
  1.4 out of 5 rating

  1.4
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  I was in complete shock when the flowers arrived to my wedding and they weren't the colors I picked. I specifically asked for RED flowers with accents of some other colors, all of the pictures I sent in were RED flowers with the accents.
  
  I had this weird bad feeling a few weeks before, that my flowers weren't going to be red, just a gut instinct, so I emailed and then called because they don't answer emails in a timely manner to CONFIRM that my flowers would be red. I was given reassurance that yes, all my choices were RED.
  
  What do I get on the day of my wedding?? Purple and pink flowers. The ONLY RED was in the boutineers. I chose not to get upset on the day of and yell, I accepted that this is what I got but now it's a month later and I absolutely hated my experience with Hagan. I have no idea how you can mess up an order this bad. I paid about 2k for all my flowers and it wasn't what I asked for. They did arrange the flowers the way I asked but the fact that nothing was red. One flower, ONE FLOWER was red in my bouquet. I would not recommend anyone to use them for your wedding. I thought I was getting a great deal, but I didn't get what I wanted or what I asked for.
  
  Not only that but the quality of the flowers was TERRIBLE. They were wilting out of my bouquet. I ended up ripping a few up just because they look so bad. Very upsetting.

  I was in complete shock when the flowers arrived to my wedding and they weren't the colors I picked. I specifically asked for RED flowers with accents of some other colors, all of the pictures I sent in were RED flowers with the accents.
  
  I had this weird bad feeling a few weeks before, that my flowers weren't going to be red, just a gut instinct, so I emailed and then called because they don't answer emails in a timely manner to CONFIRM that my flowers would be red. I was given reassurance that yes, all my choices were RED.
  
  What do I get on the day of my wedding?? Purple and pink flowers. The ONLY RED was in the boutineers. I chose not to get upset on the day of and yell, I accepted that this is what I got but now it's a month later and I absolutely hated my experience with Hagan. I have no idea how you can mess up an order this bad. I paid about 2k for all my flowers and it wasn't what I asked for. They did arrange the flowers the way I asked but the fact that nothing was red. One flower, ONE FLOWER was red in my bouquet. I would not recommend anyone to use them for your wedding. I thought I was getting a great deal, but I didn't get what I wanted or what I asked for.
  
  Not only that but the quality of the flowers was TERRIBLE. They were wilting out of my bouquet. I ended up ripping a few up just because they look so bad. Very upsetting.