Ha Alterations Reviews

11 | Grand Rapids, MI
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11 Reviews for Ha Alterations

Recommended by 90% of couples

4.5 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.6
  • Flexibility 4.4
  • Value 4.4
  • Average response time 4.3

Awards

11
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  • P

    Piper Bailey · Getting married on 09/05/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience

    Ha alterations was amazing! My dress ended up exactly like I envisioned

    Sent on 06/29/2020
  • M

    Mackenzie Boston · Married on 05/09/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Awesome! They did an amazing job and I had a lot of alterations needed!

    Ha alterations was awesome! I was recommended by Becker’s Bridal to go there and they worked very well with me and did a lot of altering to my dress since it needed straps and a lot of hemming with lace.

    Sent on 03/09/2020
  • Tara

    Tara Kujawa · Married on 02/29/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Awesome Experience

    Ha is so lovely to work with, and she does a fantastic job!! I brought in my wedding dress to be altered, and I could not be happier with the result. She wants to make sure you are perfectly happy with the product, and I really appreciated her! Thanks, Ha!

    Sent on 01/28/2020
  • Samantha

    Samantha Bueno · Married on 02/29/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing work on my wedding dress!!

    I came in less than a month before my wedding and they did an amazing job!

    Sent on 02/12/2020
  • Nichole

    Nichole Marie Gordon · Married on 01/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very friendly and excellent service

    Ha alterations was amazing! I would highly recommend to any bride needing to get their wedding dress altered. The owners were so friendly and had my dress done in three short weeks!

    Sent on 12/23/2019
  • M

    Marlee · Married on 06/07/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My wedding dress turned out beautiful. They altered the length, took off the train, as well as a couple other changes. There rates are really good. A husband and wife own it and they are so friendly and personable. I am 100% happy with the service!

    Sent on 04/23/2014
  • User2738559 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I pretty much had my dress completely rebuilt. I had it taken from a full ball gown, to a tea length dress. I also had the neckline changed, and had the dress brought down to a size 4 from a 12. HA was amazing. The only place I would ever trust with such a hard request!!

    Sent on 10/27/2012
  • User5531453 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The alterations were perfect. I was a little worried because my dress had an elaborate design, but you could not tell where it had been taken in! They also took the time to show me how to bustle the dress (there was a lot of material to bustle) and helped explain all the steps, which was very helpful!

    Sent on 10/17/2015
  • M

    Marissa · Married on 08/20/2016

    4.2
    • Quality of service:
      4.0
    • Responsiveness:
      4.5
    • Value:
      3.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Very talented tailoring! Was very pricey but they finished the alterations on time for the wedding and also steamed my veil without charge to get rid of wrinkles.

    Sent on 08/28/2016
  • A

    Angie · Married on 04/30/2016

    4.2
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      3.0
    • Professionalism:
      5.0

    Schedule your fitting well in advance of your wedding day.

    Sent on 06/10/2016
  • User5130034 · 2+ years ago

    1.2
    • Quality of service:
      2.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    I brought a bridesmaids dress in to be altered and had the absolute worst customer service experience. The dress was not ready when promised - they hadn't even started working on it yet. When I said I couldn't come back in an hour they handed me the dress back and said they couldn't help me. After a very tense exchange, I ended up coming back the next morning, but the owner was extremely rude and acted like it was my fault they didn't have the dress ready when promised. They did a decent job on the alterations, but it was not worth the hassle and horrible customer service. Plus when I picked up the dress the next morning, a man came to pick up his fiance's wedding dress and THEY COULDN'T FIND IT. I will never use Ha Alterations again.

    Sent on 05/31/2015