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Green Lake Jewelry Works Reviews

Green Lake Jewelry Works

Green Lake Jewelry Works

Seattle, WA
4.9 out of 5 rating, 75 reviews
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Reviews

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  • Souleaton
    Kaley Sent on 12/31/2023
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    Exceptional service and design!

    My (now husband) Rian and I worked with Erich to design a custom shadow wedding band for my vintage heirloom 1973 engagement ring made by my grandfather, using some sapphires and diamonds I had in another ring I had inherited from him. In addition to the band coming out even more perfect than I had imagined, the experience was absolutely stellar. Coming from a family of jewelers, I had extremely high expectations that were met and surpassed at every point! Erich showed such care and curiosity about our very precious pieces and the stories behind them, and designed a ring that perfectly matches my vintage piece. Erich also cleaned, polished, and and inspected both my engagement ring and my husband's vintage band so that everything looked brand new on our wedding day. In my family, it's important to have a jeweler that you can return to time and time again to keep your pieces in top shape and I know we have found that with Green Lake! We look forward to working with them for years to come!!
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    Carly Sent on 09/09/2022
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    Beautiful rings and great service

    We bought my husband's wedding ring here and we are so grateful for the amazing service we got from our ring designer, Vinh. He walked us through all kinds of different styles, talked us through all kinds of ways to design the ring we envisioned, and helped us stick within our price range throughout the process. The team was so helpful and respectful at every visit - including serving us coffee :) They also let us come in a few days before our wedding to polish my husband's ring and my engagement and wedding rings, even though we didn't purchase mine through them. We're so happy with the beautiful ring they designed, thank you!
  • Stephanie
    Stephanie Sent on 07/04/2022
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    Perfect engagement and wedding rings

    We had a terrific experience custom designing my rings drum the very start and we've been back several times to purchase gifts for others. Definitely the best jewelry store in Seattle!
  • illustration stars

    Are you interested?

  • Tye
    Tye P. Sent on 05/08/2022
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    Great customer service, highly recommend!!

    Easy process, great service. No pressure to buy and answered all questions and concerns. Highly recommended!!!
  • Claire
    Claire Sent on 12/28/2021
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    Beautiful pieces and good service

    Green Lake Jewelry Works have a beautiful show room and lovely pieces. We had a very enjoyable appointment trying on rings, and Vinh was very responsive to our preferences and made great suggestions. I ended up designing my own piece that turned out beautifully, but felt like I could have happily purchased something in the store on the day of. The design process was easy and fun, and we’re so happy with how it turned out.
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    Michelle Sent on 12/01/2021
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    Unique designs

    If you have a vision, they can make it happen.
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    Theo Sent on 11/18/2021
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    Good service

    Was able to get an appraisal in one day, thankfully they appraiser had time. They also cleaned up our pieces. Thanks guys
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    Katie Sent on 10/15/2021
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    Gorgeous custom (and semi-custom) work!

    We have loved the experience at Green Lake Jewelry works and more importantly, we LOVE their designs. He chose one of their designs and an already made ring and then customized the center stone to create something truly unique for me. They’ve been great at helping us with sizing afterwards and figuring out other things for other jewelry projects too.
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    Katie Sent on 05/02/2021
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    Incredible Customer Service and Unlimited Ring Options!

    We had a phenomenal experience at Green Lake Jewelry Works, and it was largely due to Christine, the designer we worked with. If you want an engagement ring and the best customer service imaginable, find Christine IMMEDIATELY!

    We stopped by on a whim after having mediocre experiences at other jewelers. Christine greeted us cheerfully and spent the next hour and a half enthusiastically showing us design ideas and stones. We never felt pressured at all, and instead felt like we were in the company of someone who was just so excited to share. Christine made the whole experience so incredibly fun, and the ring is more perfect than we could have imagined.

    The ring design process takes about 6-8 weeks from start to finish, and you get to be part of the whole journey - from the initial sketches to a wax model to the finished product, you get to see your dream ring come to life.

    Oh, and did I mention that they can make literally any ring you want? From a simple solitaire to a much more complex design, the sky is the limit here.

    Green Lake Jewelry Works (but especially Christine) gets 10 stars from us!
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    Ally Sent on 03/03/2021
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    Obsessed with our rings!

    My husband worked with Ellen to design my engagement ring, and we went back to both design our wedding bands. We're so pleased with them - I cannot recommend Green Lake enough. We did most of the process from Georgia, and I can't believe how seamless everything was! If you're looking for a truly original engagement ring or wedding band, look no further than Green Lake.
  • Molly
    Molly Sent on 04/13/2020
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    Great customer service!

    I loved working with Green Lake to design my wedding band. After my now-husband purchased my beautiful engagement ring with the help of Ben, I went to Green Lake in search of the perfect band to go with my low-profile engagement ring. Ellen was a huge help in helping me design a beautiful, engraved wedding band that perfectly fits my engagement ring. I couldn’t be happier!
  • Jessalyn
    Jessalyn Sent on 10/05/2019
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    Wonderful artisans doing beautiful work

    I can't recommend Green Lake Jewelry Works highly enough! My fiancé and I went to the Northgate store to find out what possibilities there might be to incorporate part of a piece of family jewelry into my engagement ring. We worked with Rebecca and had a wonderful experience from start to finish. She talked us through our options, helped us figure out what we wanted, and designed an absolutely beautiful ring for us, keeping us up to date all the way through. She was very transparent in answering all of our questions on everything from quality of materials to pricing, and was fabulous to work with every step of the way. She even worked with my fiancé to be sure he was able to surprise me with the ring when I wasn't expecting it. We plan to go back to Green Lake Jewelry Works for our wedding bands, and would recommend it in a heartbeat for any type of jewelry!
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    Kaila Sent on 09/13/2019
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    Custom Engagement Ring

    I was fortunate enough to design my own engagement ring. Sophia made my vision come to life. Everything about this experience and this company was truly wonderful, and they will be designing my wedding ring in the months to come :)
  • Rosie
    Rosie Sent on 02/07/2019
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    High Quality service and products

    My husband and I thoroughly enjoyed buying my engagement ring here. High-quality everything!
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    0E278D9E457861Ec03004F849783C036A7A50514 Sent on 01/15/2019
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    Designed my dream ring!

    Had an amazing design experience with Sophia, who created my dream ring. She clearly explained each step of the process to us, from trying on wax models to selecting an antique diamond. We had a lot of fun watching our vision come together, and it only took maybe three or four visits total. Not an inexpensive process, but a terrific value, and it gave us exactly what we wanted.
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    Nj Sw Sent on 12/16/2018
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    Awesome! The only designer I’d use!

    My pendant was very special - It involved using two stones I already owned and an antique coin. Pia from Green Lake jewelry was very patient, collaborative and creative - every step of the way. She explained how the pendant could look like; I wanted to be able to use both sides - Pia worked her magic & ensured this was indeed possible. She delivered it much before our agreed timeline! Now I’m the proud owner of the most beautiful pendant in the world - and I get compliments every time I wear it. Big hugs to Pia!!! Highly recommended xx
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    Brooke Sent on 09/15/2018
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    Schedule a little extra time. They do custom work on site, so the are a crazy amount of options. Friendly, considerate, and knowledgeable. They have my business for life!
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    Laura Sent on 10/08/2017
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    We worked with Vinh to have my ring made. It was an overall excellent experience. We did a couple of consultations to try on different looks and select a style, and then we made some customizations to the design we selected and chose a stone. Vinh paid great attention to detail and was very patient in answering all of our questions. Once we chose a stone, a wax was made and cast and the stones were set. We received regular updates via our design page and email. The estimated time to make the ring was about 6 weeks and it was finished within that time frame. The finished ring is absolutely gorgeous and exceeded both of our expectations. The prices for a platinum or gold setting are definitely not cheap, but I feel they are reasonable considering the quality of the piece and the amount of time it takes to craft it. It is not a mass-produced item but rather a piece of art made by trained craftsmen and women. It means so much to me to have a ring that was made especially for our engagement, that is the type of quality I can give to my own daughter or granddaughter one day. I would definitely recommend GLJW to others and we'll probably check out their wedding band selection next :) Thank you Vinh and the Green Lake Jewelry Works team for making this lovely ring for us!
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    Colleen Sent on 03/08/2017
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    We ended up a with a gorgeous wedding ring set that was exactly what I wanted! They were great about talking to me over what I wanted and tweaking the design as needed.
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    Jennifer Sent on 12/27/2016
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    This was the first place we visited when looking for engagement rings and we felt so comfortable and loved what we saw so we never went anywhere else. Our designer Sam was fantastic, answered all of our questions and was supportive of all of our picky changes to her drawings. She was even able to rush our rings so my fiancé could surprise me for the proposal. Couldn't recommend it more highly!
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    Marnie Sent on 12/06/2016
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    I looked to Green Lake to create a new custom setting for heirloom diamonds that I inherited from an aunt. Their Instagram posts had piqued my interest month ago with their fresh takes on vintage designs. I worked with Emily J to help design the most perfect setting imaginable for my aunt's stones. She was super responsive and really great at providing suggestions without being overbearing. Emily took my requests to heart and make them work to create a one-of-kind design. I couldn't be happier!
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    Katie Sent on 11/22/2016
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    I LOVE my ring! Our designer, Pia, and the GLJW team did such a beautiful job on my semi-custom ring. All of their work is so beautiful. If I ever need any other jewelry, they will be the only place I go. I HIGHLY recommend GLJW!!
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    Amy Sent on 01/26/2016
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    If you want incredible custom jewelry created with exceptional customer service and satisfaction, this is definitely the place to go. My fiance and I went here to design my engagement ring, and we will definitely be using them to create our wedding bands as well. Our designer even told us that they do designs for people all over the country, so you don't even need to live in Seattle to use them. The designers are so responsive to your desires and wishes. They communicate with you through a message board on their site, and our designer always got back to any message within a couple hours if she was working. They can also make anything with any budget in mind. When we picked the center diamond for my ring, our designer didn't try to talk us in to any specific one she showed us, and was perfectly fine when we picked the least expensive one; they never try to up-sell you or add stuff on to your piece that you don't want. Take a look at their website for a gallery of amazing pieces they've made. If I ever need any other jewelry piece custom made or altered, I am 100% going back to them.
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    Elizabeth Sent on 01/14/2016
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    Green Lakes Jewelry Works created the most beautiful wedding set for me! Amber was so wonderful to work with! She was patient as we worked through the specifics of what I was looking for in an engagement ring and wedding band, providing her expertise and artistic talent through the whole process. She listened to what was important to me and made it into something unique and special just for me. I can't wait to work with them again!! The materials, stones, and quality are outstanding and I get more compliments on my wedding set than I would have ever imagined!
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    User2253094 Sent on 08/02/2015
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    My husband custom designed my engagement ring using an old family diamond that was 100 years old. The new setting was as creative and elegant as it is special. The designers are truly artists at what they do. We designed the wedding band to curve around he engagement ring, and also set it using the diamonds from the very first necklace he gave me while we were dating. Again, we got the white-glove treatment and the wedding band truly feels like it is mine. My advice is: always be mindful of the story that you have to tell around your ring - Green Lake Jewelry Works gives you the perfect starting point for a beautiful story.
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    Skye Sent on 06/17/2015
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    Green Lake Jewelry Works created my wedding ring and I can say I could not be happier with it. I am very particular about how my jewelry looks and I feel like I have pretty unique taste. Green Lake worked with me until we nailed down exactly what I wanted and that the quality was where it needed to be. I looked at a lot of other places for a wedding band and could not find what I wanted. I am so pleased with their work and service. I would recommend them to anyone who has unique taste.
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    Elizabeth Sent on 05/19/2015
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    I had ideas for my engagement ring, but also wanted to be cost-conscious. My designer, Samantha, was able to make suggestions that would allow me to get the look I wanted at a fraction of what I thought it would cost. Samantha kept in touch with me throughout the entire process from the initial design conversation to picking up the finished product. I am so happy with my ring and I can't wait to head back to design my wedding band!
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    Kristen Sent on 03/30/2015
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    Let me tell ya, I hate jewelry stores, but I have nothing but wonderful things to say about Green Lake Jewelry Works! My fiance worked with Daniel C to design my engagement ring around the diamond from my grandmother's ring. I had originally hoped that I would have some input into my ring, but honestly, I couldn't have designed a more perfect ring if I had tried. They designed the setting based on Scandinavian patterns to honor my heritage and were careful to consider the functionality since I wear gloves at work. It really is the perfect ring for me so we didn't hesitate to go back to Dan for our wedding bands.

    I wasn't sure what type of band would work with my engagement ring and I hemmed and hawed for some time. Dan designed a beautiful scrolling floral pattern band that complemented the engagement ring nicely, but I decided I wanted something simpler and thankfully, he didn't seem the least bit bothered. The band I ended up with is just what I always envisioned and without his input, I wouldn't have known it was possible.

    Dan put just as much thought and care into my husband's wedding band. He was a delight to work with, as was everyone we encountered at the store, and his insight and experience were truly invaluable. We will definitely be back...I'm already dreaming of getting the floral band he designed for my right hand on some future anniversary.

    Oh, and the free coffee drinks were the icing on the cake! We love this store!
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    Lorel Sent on 03/05/2015
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    One of their designers, Sophia, worked personally with my fiance to custom design a ring to fit his qualifications exactly. They even used a different alloy than they were used to, contacted new dealers to find the right diamonds for him, and integrated a stone he sent them into the ring. They also completed the ring faster than they originally estimated for him.
  • Katie
    Katie Sent on 11/08/2014
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    At first when I thought about getting engaged, I was nervous - I am not a fan of diamonds and wanted something different. Every setting I see in traditional jewelry stores are nothing like what I would want.

    One day, while doing research on stones, I came across Green Lake Jewelry Works and fell in love! I was so impressed by the work, and when I contacted them they were so quick to respond back with helpful suggestions. They said that I would be able to send them a loose stone and they could set it in a band that we could design. We went through several stages, and the person we were set up with (Shelly) was fantastic and so responsive throughout the entire process!

    We gave Shelly sketches of what we wanted, and she was able to come up with the most beautiful CAD drawing/rendering of what my ring would look like. She helped us through the process of picking out the perfect gemstone and then we went to wax modeling. She sent it to us and we loved it! Next thing we knew, we were getting engaged and when I saw the real thing for the first time - I was so shocked (after crying for a long time and hugging my fiance). It is the most beautiful, unique ring I have ever seen! I can't wait to see the wedding bands that my fiance is designing as well (best thing is that they will all have similar elements - something that you can't always do unless you design your own). The other great part is that the prices are SO reasonable! It only cost a little more than we were originally going to spend - and having a ring that we designed is totally worth it!

    Thank you Shelly and Green Lake Jewelry Works for all that you have done! The rings are phenomenal. I couldn't imagine anything better and I look forward to wearing it for the rest of my life.. because let's me real. When you get something this perfect you don't ever need to change it =)
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    Laura Sent on 01/11/2014
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    I worked with Inae at Greenlake Jewelry. She is amazing to work with! I never wear jewelry and had no idea what style I liked. She was very helpful narrowing it done for me. When I found what I liked, I brought my ideas to her and she designed a unique ring just for me! It is gorgeous! I couldn't have been more happy!
    Inae helped me with my engagement ring and wedding band.
    I highly recommend Greenlake Jewelry Works if you are looking to have your own special ring. I love owning a ring that no one else has!
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    Cate Sent on 10/30/2013
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    Got my engagement ring and our wedding bands here. They offer a fantastic service. It's not cheap, but worth it when you're getting something you'll wear every single day!
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    Kim Sent on 09/04/2013
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    They have the widest and most varied range of ring designs I've yet to see (and believe me, I scoured the internet and stores for months). The craftmanship of my ring is impeccable and utterly unique, and their customer service is ridiculously easy to work with.
  • Anna K.
    Anna Sent on 08/11/2013
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    Green Lake helped my fiance design my engagement ring (a complete surprise to me!) and now my wedding band. I couldn't be happier with the results--beautiful work, good communication, and rings like none I've ever seen before. Thanks, Green Lake!
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    Silvette Sent on 05/24/2013
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    We had my engagement ring and wedding bands designed here and they are awesome! I always wanted something unique and not some cookie-cutter ring and their designs are beautiful. They were able to take my husband's description of what we wanted and put it together in a way we couldn't even visualize. The craftmanship is great. I get compliments on my rings all the time :)
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    Keri Sent on 03/20/2013
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    When we first set out to look for an engagement ring together, my fiance and I thought it would be pretty simple to find something that I loved. Once we made the rounds of the various stores, however, we found that no one quite had exactly what we were looking for. We could see quite clearly what we wanted - and no one had it! So we set out looking for somewhere that we could design the perfect ring.

    Green Lake is not the first place we found when looking for custom designs. We spent a while working with another designer, and the experience was easily one of the most painful things we have done while planning the wedding. After spending months going back and forth with that company, and essentially being told that what we were looking for was impossible, we finally decided to look elsewhere. It was a very frustrating decision to make, especially after spending so long trying to design the ring with that company. But now that we have had the pleasure of working with Green Lake, I am so very happy we found them!

    My engagement ring is, essentially, the ring of my dreams. Its craftsmanship is absolutely stunning, and they worked very hard with us in designing a one-of-a-kind setting that other people said wasn't possible. Our representative, Ellie, was extremely helpful and responsive, and worked very quickly and skillfully to put together the design of the ring. She listened when we sent back comments, and modified the design as necessary as we went on. Every interaction with her was kind and friendly, and it was a pleasure to deal with her. The skill of the artists who hand-carved the band is clearly evident in the ring, and I have gotten endless compliments on it.

    I would definitely recommend Green Lake to anyone who is looking for a one-of-a-kind custom ring. They make designing a ring enjoyable (as it should be!), and their professionalism and skill is clear in every aspect of the process.
  • U
    User998773 Sent on 11/01/2012
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    Greenlake Jewelers is a special place where you can design your own jewelery. After my fiance (now husband) proposed with a simple diamond ring, he assured me that we could return it and design a ring that I would love to wear. We met with an artist named Krista who was an amazing person who helped us design my engagement ring. It is gorgeous and non-traditional. We used my parents' original wedding rings for our ceremony, and Krista even helped us inscribe them with our names and wedding dates. Insured rings that we love and free cleaning for life. I will definitely use this vendor for my other jewelery needs in the future.
  • Jeff
    Jeff Sent on 07/31/2012
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    amazing staff and the workmanship is out of this world.
  • Kate
    Kate Sent on 07/13/2012
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    Both my husband and I had our wedding bands custom made through Green Lake. The entire process was wonderful! The staff is extremely friendly and really does want to create exactly what you want. The quality of the craftsmanship is excellent and our rings turned out beautifully. Start to finish your designer is there to make it perfect!
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    User861145 Sent on 07/12/2012
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    Designing our wedding rings for each other was the best part of wedding planning for my husband and I. Greenlake Jewelery Works has amazing customer service and many talented artists helping you to create one of a kind heirloom jewelery. Your ring will become a forever part of you and the symbol of your love and vows...make it special at Greenlake Jewelry Works.
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    User870213 Sent on 07/02/2012
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    I am honored to wear my mother-in-law's diamond engagement ring. The ring is over 50 years old and is just gorgeous. I not only enjoy it's beauty, but the special history I wear everyday.

    I came here on the recommendation from a friend who also wears an heirloom engagement ring. When I received the ring - it needed a fair amount of work done to it. The stone had to be set (she removed the diamond years ago) and it need to be made larger to fit my fingers. To say I was a little nervous about handing over this family heirloom is an understatement, but it was in great hands! The team here at Greenlake Jewelry Works is just fabulous. They repronged the ring, cut the bottom off and added a new half shank, beefed up with the sides of the ring with additional support and inserted a ring under the stone to raise it up and add more support.

    I constantly get comments everyday on this ring and I could not be happier with the results. Thank you!
  • Jessica
    Jessica Sent on 11/24/2011
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    My new husband had the most perfect unique engagement ring custom made for me by Green Lake Jewelry Works. It was a dream come true. This ring has so much wonderful intricate detail-I get compliments everywhere I go!!! When it came time to find a wedding band-there was only one place to go. They worked with us to design the perfect match to my engagement ring-complete with sketches and everything!! They listen to what we wanted and helped by suggesting things that would work well with our ideas. They were absolutely wonderful!! I can not wait to work with them more!! Thank You for the most perfect ring in the world!!!
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    Christine Sent on 06/24/2010
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    I cried when I saw our rings. I cannot thank Green Lake Jewelry Works for creating unique rings that truly fit our personalities. Plus the price was unbelievable. We went through the whole process over the internet and was surprised by how easy it was. I wish we could post pictures of our rings. They are amazing!!!
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    Caitlin Sent on 05/14/2010
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    wonderful! my husband had my engagement ring made here with Shihoko, who unfortunately has left since then, and she did an UNbelievable job - it is perfect! we next worked with Emily for our wedding bands, and she was so helpful and patient - my husband's band was perfect, but the shadow band for my ring took quite a few tries to get exactly right, due to it's complexity. they are really, really, really great at Greenlake Jewelry Works though - always professional and they make beautiful stuff!
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    Mary Sent on 10/13/2009
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    I had a great experience with Adrienne at Greenlake Jewelry Works. She reset the stones from my mother's and grandmother's ring with a stone of our own for a lovely ring. She also made a custom necklace for my maid of honor with the additional smaller stones. I didn't have a strong idea of what I wanted and Adrienne was unbelievable patient and helped me figure out a design I know I'll love forever.
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    Sora Sent on 07/15/2009
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    Our rings are absolutely perfect -- we worked with Aaron, who was amazing at taking our ideas and tweaking them into perfection, then creating the rings.
  • Laura
    Laura Sent on 06/25/2009
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    Highly recommended! This place was a dream come true. My now husband & i got exactly what we wanted and for an amazing price. Service was nop-notch and speedy, they answered any question we had and can pretty much do anything you dream up as they custom design their own jewelry. You even get free dance lessons and homemade truffles when you pick up your finished product! I will definitely use them again for any jewelry needs in the future!
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    Christina Sent on 05/12/2009
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    Amber at Greenlake Jewelry Works is AWESOME!!! We quickly dubbed her our family jeweler and have gone back several times since. We custom designed our wedding rings and it was by far, the BEST part of the wedding process. They turned out beautiful, and Amber never once told us no. She worked with our budget, completely respected our design ideas, and worked hard to get everything to look just right and exactly how we wanted. Our rings completely exceeded our expectations and we've gotten tons of complements. We looked at tons of jewelry stores before walking into Greenlake and never saw anything unique or special enough. You will pay just as much for a generic ring anywhere else... go to Greenlake for amazing people and top quality work!
  • K
    Karen Sent on 04/27/2009
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    Great folks, appears cheesy from the outside, but superb service and value
  • Kristi
    Kristi Sent on 04/20/2009
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    My fiance surprised me with a beautiful ring from Green Lake when we got engaged. We'd looked a few shops months before, and he worked with Kirk at Green Lake to design the perfect ring. It was just what I wanted, and it was even more special because he'd designed something truly unique. I received so many compliments on it. We went back to Green Lake to for our bands, and once again the process and the final products were wonderful. Their customer service really is top notch! Also, while some people have commented have rated Green Lake lower on the value for cost standard, their prices were certainly less than similar rings at some of the "custom" high end retailers we'd visited. My fiance also did some on-line research and said their prices were similar to other sites he'd looked at...and he never felt pressured to get a bigger stone or upgrade components, which was not like our experience at a number of shops we visited. We think their jewelry is certainly a value when compared to chains, given that you are getting something truly unique with fabulous customer service.
  • create1212
    Felicia Sent on 08/18/2008
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    We used Green Lake Jewelry Works for our engagement and wedding needs. Each piece of jewelry is custom designed if needed. We loved the idea of GLJW because you work with the designer directly. OUr designer was Aaron Barr--he was professional and friendly. After you pick a design, a deposit is required; balance is due upon completion and satisfaction with the design.

    We felt that price and personalizationwere well worth it--good experience, we will definitely use them again in the future.
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    Rebecca Sent on 09/26/2016
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    We loved Green Lake Jewelry Works! It was so much fun to be able to design my ring together and to see the pieces falling into place. They worked with a family diamond, and the end result was ( and continues to be) stunning! Artistry at its best!
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    Rachelle Sent on 08/03/2016
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    We worked with Pia and were able to create exactly the ring I wanted. She was so accommodating and was very adept at turning my thoughts into design. I am so very happy with my ring and would recommend Green Lake to anyone who wants to make their rings unique.
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    User1846234 Sent on 10/05/2014
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    While it may be slightly more expensive to get rings here, it was well worth the cost. The quality of their workmanship is wonderful and they are really flexible, friendly, and easy to work with. I would definitely recommend them!
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    User1371714 Sent on 09/19/2013
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    I worked with Shelly via GLJW's online "design page" for both my engagement ring and wedding band, and she was patient and flexible through all my questions and changes. I kept changing my mind about the band until almost too late, and she still got it finished and sent to me a few days before the wedding. Both rings are special to my husband and me because they include our birthstones and are a good match for each other. I hope to order more jewelry through GLJW someday.
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    Amber Sent on 08/02/2012
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    We ordered my wedding band from here. It is absolutely beautiful and I love it! They were great to work with through the entire process and answered all of my questions quickly. I took off half a star because when I ordered my ring I specified white gold and thought that's what they were sending. When I got the ring, the receipt said "warm white gold." I don't know what that is, exactly, but it is a slightly different color than my engagement ring. I thought about returning it to get one that would match, but I actually really love the color of the band. It gives it a more antique look (which I love) and the color difference really doesn't bother me that much. I would highly recommend them, just make sure you check your metal specifications if you are trying to match something.
  • M
    Matt Sent on 10/14/2011
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    Worked with Krista at Green Lake to make a custom engagement ring and wedding band for my beautiful bride. Their work was phenomenal and they were so easy to work with -- taking direction and offering advice exactly as needed. Would strongly recommend their work to friends or others who might ask.
  • Ian
    Ian Sent on 11/22/2010
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    Simply amazing! I did a ton of research on jewelers before deciding on Green Lake. We were able to get something locally designed, locally produced, one of a kind custom designed and engraved with a Canadian conflict free diamond. The engagement ring is incredibly beautiful and my wife gets compliments on it all of the time. For a similar price to what I would have paid for a plain band and diamond at Shane Co, E.E. Robins or the like, we got a one of a kind ring that my wife adores. The service was excellent, I never felt that I was being pushed into anything. Each of the several times I went into the show room they offered me a beverage. The show room is gorgeous and comfortable. The designers and engravers are talented and very helpful.

    My one issue was that I told them the date I wanted the engagement ring to be done and they assumed it was a tentative date. My suggestion is that you be very clear that the date you need it is a FIRM date or you flat out tell them you need it a month ahead of when you need it. When you are working with custom jewelry you absolutely have to expect things to take a little longer and understand that if something goes wrong, you want to make sure that you have some flex time. You have to understand that they aren't just pulling your ring off of a shelf like at a chain jeweler. Several people have to contribute to making it and if someone gets too busy or sick, it could be delayed. In my case things worked out, but I had to delay my proposal by a couple weeks.

    My wedding band was a Mokume Gane and the local vendor they order these through is awesome too. Once again, these are custom made in a very labor intensive process, so if you want one, give them plenty of time and makes sure the must have date you provide is well before the date you actually need it.

    Once you see the finished product, you will know it was worth the wait. As you wear your ring for years to come, you can also rest easy that you won't see that exact ring on anybody else's finger. I'll be honest, I wouldn't think of getting an engagement, wedding or anniversary band anywhere else!
  • L
    Laura Sent on 08/18/2010
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    We really enjoyed working with Green Lake Jewelry Works on our wedding rings. We first went to them for the engagement ring. It was so much fun to get to design the engagement ring exactly how I wanted it to look. You even get to try on a "wax ring" to see how the ring will look on your finger. All along the way, you can make changes if you don't like how it looks. The only down side was that it did take a long time to finish the ring, about 6 weeks. But, if you have the patience, it is definitely worth the time and effort!! The price was also comparable to what we saw at other jewelers.
  • Lydia
    Lydia Sent on 07/29/2022
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    Amazing Custom Wedding Band

    My now-husband turned out to be surprisingly picky with his wedding band as we were shopping for my engagement ring/wedding band, so I decided to look for custom options for him. While I was very nervous about ordering something so expensive online, it turned out to be the right choice. With just a few of my vague feelings and descriptions of what he'd liked so far, the jeweler we worked with sent a design WITHIN A DAY that was perfect on the first try. Considering it was a lot of detail work in quite thick platinum, I think it was perfectly priced, and it came exactly as promised. I would caution that it took a full 3 months for the ring to make it to us. While they did mention they'd be able to accommodate it if we needed it earlier, the only thing I'd say is maybe don't look for such custom work if you're in a hurry.
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    User1909043 Sent on 09/15/2014
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    They made a beautiful custom ring for a reasonable price! Highly recommend them!
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    Kate Sent on 11/11/2008
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    Yes, creating a wedding ring from scratch IS expensive, but I got what I wanted. After coming in with a specific design, Melissa Tuttle then designed my dream band. I was able to see it at multiple stages of the creation process, in which I changed my mind about the ring size. When it finally was finished, I took it home and looked at it... and realized it wasn't what I wanted. However, they have a policy about being able to return it. So, with about a month left before the wedding, I returned it, and they literally created me a new band. The second one was what I wanted. Also, my husband was able to get a ring that he loved, a tungsten ring that is very durable and has an industrial, bluish look, and I also engraved my husband's wedding gift there. I have since gone back numerous times for ring checks and other repairs. Professional and quick every time!
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    Renae Sent on 08/07/2008
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    We ended up getting both our wedding bands made through them and after the great service, my husband wishes he would have had my engagement ring made there as well. Top notch!
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    User2618540 Sent on 01/07/2015
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    We had my engagement ring made at Green Lake Jewelry. This was a great way to construct the exact ring I had in mind. I also got a sapphire (they come in so many colors) for my center stone, and they were great at helping me choose the right one. The wax molding was not as helpful as I had hoped, it wasn't great for seeing details. But overall, the ring came out great and we'll definitely go back for our bands.
  • K
    Kristy Sent on 07/18/2011
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    I'm only giving them a 3.5 on the value part because it's custom jewelry, it's not bargain basement! The truth is if you just want a simple solitaire, go to a main stream jewelry store or order it online. We wanted something very specific and unique, and LOVED the experience at Green Lake Jewerly. My ring is gorgeous and just what we wanted. The process is super cool, you get to make whatever you want, and you get to see it in wax before it's cast. I love that no one else has my ring! GLJW is a very professional and artistic place.
  • S
    Stephanie Sent on 09/16/2009
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    Green Lake Jewelry Works created beautiful custom jewelry for us. The groom worked them for months to create the engagement ring and we worked together to created our wedding bands. The possibilities are endless!
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    Jennifer Sent on 07/28/2008
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    We used Greenlake Jewelry to make my husband's wedding band. It is exactly what he wanted (and he is not easy to impress) and only cost slightly more than the premade ones we had seen at other jewelers. The whole process was much easier than we had anticipated. My only complaint, which is small one, is that we did have to wait a long time on two visits to speak with a jeweler.
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    User1883061 Sent on 10/23/2014
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    We love our rings from this jeweler. The first time we visited the owner sat down and chatted with us on their sofas. We were offered a refreshment and the designers spent plenty of time with us with out any pressure. They design and make beautiful jewelry there. It is a large shop in Northgate with a great selection and great customer service. The prices and jewelry are not cheap but it seemed like very fair prices for the quality and craftsmanship.
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    Jamie Sent on 03/05/2013
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    My fiance and I had a wonderful experience designing a custom bridal set at Greenlake Jewelry Works in Northgate. I have received so many compliments on my engagement band and can hardly wait to add the interlocking wedding band!
    I love having something so unique to us. It serves as just one more reminder of how special our union is.
    I would specifically recommend Miss Inae as a designer but all of their showroom pieces are beautiful.

    Jamie Lynn
  • lianoges
    Lia Sent on 07/12/2011
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    We are very happy with the custom designed rings we got from Greenlake. I had a specific mountain skyline engraved on my husband's ring and they were able to do it as an 'engraving' rather than a 'custom' work, which was significantly less expensive. They also will polish my ring and inspect it for mounting fidelity any time I come in, it takes about 10 minutes. Their communication between staff is slightly lacking: They confused my order once with another customer with the same first name. Also they were supposed to phone us for a fitting consult before engraving the groom's ring... but they went ahead and engraved anyway. In the end it fit great and we were happy with it.
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    Vanessa Sent on 05/17/2012
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    Provided services to customize rings. Quick and quality service.
  • P
    Patrick Sent on 11/08/2014
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    We used Greenlake Jewelry for the design of all 3 of our rings. The process takes a long time because you get set up with an individual designer, and they walk you through all of the design steps one ring at a time. You get different options, and images, eventually a wax model in the mail for correct sizing etc. Then they will cast your ring and send it.

    The responsiveness score is not meant to be a negative, it's just a reflection of it being a back and forth email process. you will make a design decision, your designer will work on it and send you a message back. If you don't respond right away, time passes. It wasn't a negative, just took some time. Especially with us being from Chicago, and Greenlake being based on the West Coast.

    The other unique thing to keep in mind is that both parties have to be involved in the design process. With all the work they put it in to custom make your rings, they want both people to have an idea what they are getting so that the work is not wasted. That doesn't mean you are stuck with what you get. We made tons of changes throughout the process, even after we got the wax samples of it.

    In the end we got 3 beautiful rings that all go together and we couldn't be happier. The design process was fun and it brought us closer together throughout the time it took. I just don't think that process is for everyone.

    So if you are looking to design your own rings, and build something special. Greenlake was great! If you are looking to purchase rings in hand soon for a surprise, probably not the place you are looking for.

    Our designer was Shelley and she was great!
  • T
    Patricia Sent on 09/13/2010
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    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Designed a great men's wedding band!
  • M
    Martin Sent on 09/30/2007
    3.9 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Not the cheapest option, but as a custom jewelry store, you pay extra for the "custom" part of it. We had some unusual requests for our rings. They worked with us to realize our vision, and their jewelry is of excellent quality. They say if you aren't happy with the final product, they'll scrap it and start over. We didn't have to do that because they got it right the first time. No matter what style of ring you like, they have it or will make it.
  • C
    Crystal Sent on 02/28/2012
    2.3 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      1.5 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I went to Green Lake to get a custom wedding band to match my antique engagement ring. Initially I met with one of the artists and had a great meeting where a sketch, measurements, a timeline and a deposit was made. After about 2 months I got a call from a different artist informing me that the person I originally met with was no longer with the company. They had no record of my ring, only a record of me making a deposit. I stuck with them, just thinking that it was a crappy situation, but unfortunately things went down hill from there. I would like to think that this was a one time problem. I have friends that went there for their rings and they had a great experience. It was a stressful, and expensive process for me though, and if I could go back I wouldn't go back to them.
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