Great Circle Catering LLC Reviews

Reviews

• Jenn Sent on 11/10/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Fantastic company!

  My guests could not stop complimenting the food and service so great especially on a hot day!! Thank you!!

  My guests could not stop complimenting the food and service so great especially on a hot day!! Thank you!!

  Great Circle Catering LLC's reply:

  Hi Jenn,
  Thank you so much for taking the time to leave us a review! We are pleased to hear you were satisfied with our services.
  Best,
  Victoria
  
• Kayla S. Sent on 11/03/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Fantastic Food!

  I wasn't originally planning on offering food during the cocktail hour as our wedding was pretty early in the afternoon, and I didn't think people would be hungry yet. I was quickly persuaded to reconsider, and I couldn't be happier that I did. I was able to work through all the details over a few quick conversations with Jenn at Great Circle and she took it from there. Great Circle Catering brought in a bunch of appetizers and displayed them so guests could easily help themselves. There were no leftovers and people were complimenting the food for days afterwards. It's also worth noting that we provided enough food for a party of 100 and our group of 70 finished it off entirely. If that doesn't emphasize the quality of the food, I'm not sure what would. Luckily, the groom and I were able to get a few of each before they were gone and the flavor was incredible. My only regret is that I didn't order more from them. I will definitely be reaching out to them for any catered events we have going forward.

  I wasn't originally planning on offering food during the cocktail hour as our wedding was pretty early in the afternoon, and I didn't think people would be hungry yet. I was quickly persuaded to reconsider, and I couldn't be happier that I did. I was able to work through all the details over a few quick conversations with Jenn at Great Circle and she took it from there. Great Circle Catering brought in a bunch of appetizers and displayed them so guests could easily help themselves. There were no leftovers and people were complimenting the food for days afterwards. It's also worth noting that we provided enough food for a party of 100 and our group of 70 finished it off entirely. If that doesn't emphasize the quality of the food, I'm not sure what would. Luckily, the groom and I were able to get a few of each before they were gone and the flavor was incredible. My only regret is that I didn't order more from them. I will definitely be reaching out to them for any catered events we have going forward.

  Great Circle Catering LLC's reply:

  Hi Kayla,
  Thank you for taking the time to leave your in-depth feedback! We appreciate hearing that yourself and your guests were satisfied. We look forward to serving you again in the future.
  Best,
  Victoria
• Nicole Sent on 11/04/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful!

  Easy, professional and the food was the BEST! Everyone at the reception raved about how good the food was. We went with the tacos! We will use them again!
  

  Easy, professional and the food was the BEST! Everyone at the reception raved about how good the food was. We went with the tacos! We will use them again!
  

  Great Circle Catering LLC's reply:

  Hi Nicole,
  We are so happy to hear this feedback! We look forward to serving you again in the future.
  Best,
  Victoria
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• Jennifer R. Sent on 10/15/2022
  1 out of 5 rating

  1.0
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    1.0
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    1.0
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    1.0
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    1.0
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    1.0 out of 5 rating
    1.0

  No Response for Over a Month...

  I normally don't leave reviews after receiving bad service (I just want to forget about it and move on), but I had a horrible experience with Great Circle Catering. Securing a caterer is the most stressful part of planning a wedding (aside from the venue), and after having a great conversation with Great Circle Catering on the phone, securing our menu, and then started planning the tasting... everything went silent. My contact with Great Circle didn't answer for weeks which is very stressful as you can imagine since it was 9 months before my wedding and caterers are getting booked quickly.
  
  I started pursuing another vendor and thank goodness I did because Great Circle got back to me over a month later. I received a phone call from someone who was following up with all the clients that the women I had previously been coordinating with and apologized for the month of no responses (turns out she had COVID and that's why she was not replying).
  
  She asked me if I wanted to proceed and if so, I needed to put down a deposit - without even tasting anything - because there are several people that want the same day. Suddenly being rushed to make a decision after radio silence of over a month while not even tasting anything - crazy! My husband and I aren't picky, but what if we really didn't like their food? The situation was just bizarre and we decided to go with another vendor.
  
  While this might be a one-off situation, I needed to make sure I provided this review to make sure this never happens to anyone else.

  I normally don't leave reviews after receiving bad service (I just want to forget about it and move on), but I had a horrible experience with Great Circle Catering. Securing a caterer is the most stressful part of planning a wedding (aside from the venue), and after having a great conversation with Great Circle Catering on the phone, securing our menu, and then started planning the tasting... everything went silent. My contact with Great Circle didn't answer for weeks which is very stressful as you can imagine since it was 9 months before my wedding and caterers are getting booked quickly.
  
  I started pursuing another vendor and thank goodness I did because Great Circle got back to me over a month later. I received a phone call from someone who was following up with all the clients that the women I had previously been coordinating with and apologized for the month of no responses (turns out she had COVID and that's why she was not replying).
  
  She asked me if I wanted to proceed and if so, I needed to put down a deposit - without even tasting anything - because there are several people that want the same day. Suddenly being rushed to make a decision after radio silence of over a month while not even tasting anything - crazy! My husband and I aren't picky, but what if we really didn't like their food? The situation was just bizarre and we decided to go with another vendor.
  
  While this might be a one-off situation, I needed to make sure I provided this review to make sure this never happens to anyone else.

  Great Circle Catering LLC's reply:

  Hi Jennifer,
  Thank you for sharing this feedback. We are truly sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. This situation is certainly an uncommon occurrence as we strive to go above and beyond with each and every customer. Since this incident has occurred, we have had a change in management and we can ensure going forward that communication and timeliness are a top priority.
  Best,
  Jenn & Chere (Event Coordinators)