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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Top Tier, Highly Qualified & Recommended
Grand Events Management delivered exactly that a Grand Event! Their attention to every detail to deliver the highest service possible was top tier. Lines of communication were always open from the announcement of the wedding to even after the actual wedding. Kelly was there for the fitting helping with questions, setting up meet times so we stayed on the same page, giving a shoulder for tears after dresses didn't come in or came with the wrong size and color, making time to help with securing other dresses through other vendors or suggestions on fixing others that could be fixed and keeping all of us calm. I might add, I received the wrong dress, sent it back ordered another one that one was wrong and it came on the day of the wedding but I had bought a back up dress, then the backup appeared like it wasn't going to work, I went into full breakdown mode, Kelly being who she is answered the text @1245 that night after working setting up things for the wedding and rehearsal, and I say this and yes to brag because this woman so much on her taking care of business she had already reached out and found a shop to get me another dress ,less than a few hours before the wedding and offered to help me get ready with putting everything together. Her tips on how to make the dress work was on point and I was smiling the entire time because it worked out! Rehearsal was a breeze, Kelly and her team made sure to keep it professional but fun. Her comedy side to things definitely kept our nervousness at bay. Grand Events made sure the wedding started on time and that everyone, bridal party and guest were okay and comfortable. When I say this vendor covered everything it all was done. The decor was amazing ,the marching into the venue was on point, every angle for photo opportunities was achievable, the reset from the ceremony to the actual dance floor to serving time for everyone was smoothly executed. At no point did we feel lost because Kelly and her team were always there with a nod or reassuring word of support. I highly recommend Grand Events Management ,LLC if you would love to have a magical journey on all your special occasions filled with professionalism, dedication, support ,compassion and a top of the line exceedingly gorgeous event your heading to the vendor that will fit all those needs beyond your expectation. We are looking forward to a many more special celebrations through Kelly and her team at Grand Events Management ,LLC .An experience of memories that will last you a lifetime to cherish .Thanking you and your team Kelly for the amazing beautiful memories that I will always remember. Your kindness and understanding will always hold a space like family because that is what you are to us family.
