Gold Empire Jewelry Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
5.0 out of 5 rating
5.0
Fantastic
80 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Christina Sent on 09/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Johnny is the only jeweler I trust!
My family has been going to Gold Empire Jewelry for 40 years. I asked Johnny to help me take my mothers original wedding set and make it my own by adding to it. He sized it, gave me his recommendation on changes I wanted to make and I took them. I am more than pleased with how gorgeous my wedding set it. This is the place to go for anything jewelry you need, especially for your wedding. I'm truly blessed to have known Johnny all of these years and have someone I can trust for an extra special occasion such as this. -
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Tami Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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If you are looking for a jeweler that will listen to every word you say (even those you don't say) and a truly personalized experience, Johnny, owner of Gold Empire Jewelry is your man. He will not only be your jeweler of choice, he will become your friend for life. -
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User2645923 Sent on 06/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Johnny is the best! Super professional - great customer service. -
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Joe Sent on 06/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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First get an idea of what you really want. Call Johnny and tell him of your ideas and thoughts. Tell him what is your budjet. He'll work with you and help and provide you with ideas and direct you in the right direction. He will be straight forward wiith you and give you direct concise answers. I purchase a 25th wedding anniversary wedding band. He crafted an excellent ring. -
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Jamie Sent on 05/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is a highly trusted family jeweler. He provides not only high quality diamonds and jewels, but he is honest and cares about the quality of the product he gives to you. My fiance's family have been coming to Johnny for years, and so it made sense that my fiance came to him to purchase my engagement/wedding band set. I love my unique setting and nearly flawless diamond. I love that when I went to get my ring resized, I really wanted to get it back quickly, but Johnny reminded me that in order to assure that the setting remains solid, it will take a few days to get it back. He didn't want to do a rushed job and risk having diamonds falling out. We have sent MANY friends and family members to Johnny since! Thanks Johnny! -
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Danielle Sent on 05/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Johnny and Gold Empire Jewelry on Yelp when my then boyfriend (now fiancé!) and I decided to start designing my engagement ring. We were drawn to the company based on the sheer number of 5 star reviews and how positive everyone’s experience with Johnny had been.
During my initial phone call with Johnny he won me over with his thorough knowledge of diamonds, his patience in explaining the “C’s” and the way he both educated me on the engagement ring designing process.
The design process was so fun and such a great experience for us! Johnny helped us pick the center stone and side stones by explaining the quality of each rock, pros and cons of one versus another, and he sent us CAD drawings of the proposed design. We made comments/edits and Johnny and his team quickly made the revisions, and eventually the final product! The ring is the most gorgeous, sparkly ring and I receive compliments on it daily!
We recently went back to purchase our wedding bands, which we love just as much. Johnny and his team made my band to fit with my engagement ring and I cannot wait to wear both pieces forever. Thank you and Johnny for our wonderful rings and giving us such a wonderful experience!
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User2602970 Sent on 05/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Since I'm new to all of the wedding aspects, I appreciated how Johnny Kalo was very patient. Ring turned out beautiful and recommended to a friend who also felt the same. Thanks again! -
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Pier Sent on 05/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny was great; we got excellent quality rings at a great price. He was super nice and informative and gave lots of options at different price ranges. -
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Cari Sent on 05/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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I brought a very custom design to Johny and was having difficulty drawing the design I had pictured in my head. I had not seen any other rings with the design I had in mind. Johny and his design team were able to work with my sketch to make the ring I wanted. He really worked hard to make it right and to my wishes. I was not an easy customer, but he was patient and professional and really wanted me to be happy. My ring turned out beautiful and was very well priced. -
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Michael Sent on 04/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Fantastic! Made the whole process very easy and we could not be more thrilled with how the ring turned out. Everyone should come here -
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Stephanie Sent on 04/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Great service and great craftsmanship! -
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Sanda Sent on 04/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Johnny and his father have been amazing. When my husband originally had picked out the ring they were very helpful and showed kindness and professionalism at the same time. My husband never felt as though it was just a sale but rather more of a friend trying to help him find the perfect ring. My husband just recently upgraded my ring and there is no other place we would have gone. We highly recommend Gold Empire jewelry, it's like you have a friend in this industry, a very rare find. -
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User2578847 Sent on 04/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We purchased our wedding set with Johnnie. Our shopping experience was full of questions, and Johnnie took the time, and with great patience, to answer all of our questions to our satisfaction. We have also purchased a beautiful pair of earrings from Johnnie, and couldn't be happier. We will continue to shop with Johnnie , not only for his gorgeous jewelry pieces, and his wonderful demeanor, but his prices are great too! Thank you Johnnie, for all you do. -
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Leslie Sent on 12/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Have bought jewelry from Gold Empire for over 26 years and will continue to do so. -
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Dane Sent on 10/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In my situation I was able to trust that everything was getting taken care of by sending someone else since I was in another state and still was very nice to work with -
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Chris Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the pleasure of working with Johnny on preparing an engagement ring for my girlfriend. The ring turned out absolutely beautiful and she said yes. I really appreciate Johnny's attention to detail and his responsiveness. I look forward to working with him on any future needs. -
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Steven Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of the most trustworthy jewelers I've meet. Johnny was responsive and beyond helpful on our wedding experience. He exceeded our expectations in every way. -
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User1885253 Sent on 10/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny had a great selection. His expert guidance every step of the way led me to the ring that was just right. -
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Casey Sent on 10/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Johnny is the man! I went in looking for a wedding band for my bride to match her engagement ring that was her grandmothers 40 wedding anniversary ring. We decided to go with a custom band that matched the channels on her ring. Johnny was able to complete this within a week and a half. I went in to pick it up and it was stunning. It was exactly how I invisioned it. Johnny out did himself. I showed it to my wife an she was in aww. It was perfect Johnny. Thank you thank you thank you -
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Matthew Sent on 07/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Johnny designed a beautiful, custom engagement ring that my wife and her friends loved. -
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User1710897 Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is top notch professional in the industry. His knowledge and experience cannot be put into words.. I will always be a life time customer. Gold Empire Jewelry added that special touch to a very important day of my life. To this day I'm speechless on the beauty of the wedding ring. I find myself just admiring the ring on my wife's hand . Consumers reading this review if your serious on straight forward high quality service with the relaxing comfortable experience I highly recommend Johnny and his staff at Gold Empire Jewelry. We spent approximately 3 months on the weekends looking for the perfect ring. I was recommended to Johnny. After finding the ring setting he shared with us. I went back and spent hours of his time selecting the center stone. Thank you Johnny for your time and patience
Thank you Johnny you made the most beautiful wedding ring
David -
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User1709974 Sent on 07/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I received great service and quality work from Johnny At Gold Empire. He was referred to me by a riend who is a customer because her mom and aunts have used him as their jeweler and have never been disappointed and he was all they tolme he was. -
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User1708668 Sent on 07/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I enjoyed our business visit 01-30-07. -
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Sean Sent on 07/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gold Empire Jewelry does fantastic work for a very fair price. They are extremely friendly and want nothing but the best for their customers. I will be coming back and will highly recommend others to check them out. -
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User1699660 Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gold Empire Jewelry was highly recommended to me by a close friend. I'm very inexperienced when it comes to buying jewelry. I will admit that I was nervous heading to the jewelry district to shop as I had heard many rumors of bad experiences.
I am pleased to say that I had a great experience with Gold Empire. It was very clean establishment with plenty of selection. I dealt directly with Johnny which from my understanding now runs the family business. I felt I received a good deal and a great quality item. Most important to me I never once felt pressured by Johnny to make a purchase. Didn't feed me any BS about how great of a deal I was getting if I bought now.
After making my purchase Johnny did all of the additional work (sizing) to the rings for fee. He was honest about the length of time needed to complete the alterations. He actually completed them ahead of schedule. Hopefully I don't need to go back as I only plan on getting married once but I would definitely recommend the business to my friends/family.
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D Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Very reaponsive and caring. The design and craftsmanship are perfect. -
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John Sent on 07/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny was very helpful in all aspects of the engagement ring purchase from the beginning to end. We knew nothing about diamonds. He was very patient and explained how diamonds are graded based on clarity and color. Showed us a variety of diamonds to choose from side by side. Also, we went with our own customized design on the setting through him. All we were able to provide to him was one photo of a ring that we found online. It wasn't even a very detailed photo in terms of offering him multiple angles. He was able to design it and even made it better than the original photo. My fiance and I couldn't be happier with how that ring turned out. -
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Jacob Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Gold Empire Jewelry has been a breeze. I was given excellent prices and customer service. I would absolutely recommend this store for anyone looking for great service and trust in their jeweler. -
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David Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great vendor Johnny was wonderful and took care of me every time I went in. -
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Randy Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny at Gold Empire Jewelry is such an amazing jeweler, I have been reccommeneding him to all my friends, and would never go to anybody else, very trustworthy and stands by his work, I had a diamond fall out of a setting and called him up and he took care of it in twenty minutes of us being there. Great prices, but more importantly an honest man who stands by his work. -
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Mike Sent on 06/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is an awesome guy! There wasn't any pressure from him and he has excellent customer service. He made me and my fiancé feel so comfortable picking out our rings. He explained a lot and made sense with it all. He also totally worked with us with making payments. I would definitely recommend him to anyone. -
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Tiffany Sent on 06/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My family has been going to Johnny for several years, so when my fiancé and I started talking about getting engaged, I knew exactly where I wanted to look for rings. I love everything pink and wanted something a little more unique, so he suggested a light pink sapphire with a diamond halo. The ring he designed and created was beyond what I could have ever imagined. I get asked on a daily basis who made my ring and what type of stone it is, most people think it's a pink diamond! :)
Johnny will work with you to create what you want and stay within your budget. He is an amazing jeweler and I will definitely buy from him again! -
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User1517111 Sent on 01/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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We have been coming to Gold Empire Jewelers for several years now. They are a family owned and run business, and they take care of you like family. The best prices. The best service. And fantastic merchandise. They even customize. Would recommend them with 5 stars. -
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Brian Sent on 12/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service, friendly and attentive. I have been doing business with Gold Empire for over 20 years and keep going back. It is all about trust when you buy jewelry and I trust Gold Empire! -
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David Sent on 12/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service, knowledge and selection. I have done business with Johnny and his father for over 20 years and have always been treated as family. -
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User1431008 Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I researched different jewelers for about a year and was recommend to Gold Empire Jewelry by a couple coworkers. They have excellent customer service at a great value. I definitely recommend Johnny and Gold Empire Jewelry to everyone. -
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Maria Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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The best service we had with a jeweler. -
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Loren Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gold Empire Jewelry provides an excellent shopping experience and created the dream ring for my fiancé off little more than my vision and imagination. Johnny and his team were absolutely amazing they responded quickly to all of my calls and e-mails, they were flexible with my schedule, and constantly reminded me that this is my special moment and whatever they could do to help make things go perfectly they will do. The quality and professional service I received was amazing and unparalleled. -
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Sabrina Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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I'd give Gold Empire 100 stars if I could. Beyond happy and impressed!! -
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Robert Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't express in words how pleased I am with the with level of service and care that I was provided with at Gold Empire Jewelry. As far as I am concerned Gold Empire Jewelry sets the gold standard for professionalism and attention to detail! I was totally blown away with how responsive and attentive Mr Johnny Kalo was in answering all of my questions. He went above and beyond to make sure I received exactly what I wanted. I have referred close friends and associates and they too have been very happy with the service that they were given. I am very grateful and I will certainly be back!
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Rommel Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is my new jeweler! Great selection, excellent quality, great prices, very professional, will definately do business with him again. -
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User1161169 Sent on 05/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The vendor was simply awesome and attentive to all of my needs and wants. I would highly recommend this vendor. -
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User1159746 Sent on 05/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gold Empire Jewelry provided the best and friendliest service out of all the stores that I went to. They listened and worked with me to make sure that I get the exact type and design of diamond ring that I was looking for. The service was incredible and the prices were just as great. I highly recommend Gold Empire Jewelry to anybody in the market for an engagement/wedding ring or any other type of jewelry. I will definitely return again to buy more jewelry in the future. -
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Lee Sent on 05/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased an engagement ring through Johnny, and I had a wonderful experience. I would recommend him to my friends and family. He was kind, courteous and created a relaxing environment to make such an important decision. -
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Jennifer Sent on 05/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience I've ever had buying jewelry! I called looking for black diamond studs for my boyfriend for his birthday. Johnny didn't have anything in the store that fit the description of what I was looking for, but he found exactly what I wanted within 24 hours. Gold Empire's service was impeccable! -
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User1149425 Sent on 05/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When it was time to buy an engagement ring I went to the jewelry district. For a person who has never gone to there it can be very intimidating with the number of vendors there and not knowing who to trust. After looking at many rings and diamonds in the over the period of three weeks my brother came in from out of town and took me to Gold Empire. I wish I had just gone there in the beginning. Johnnie was patient and showed me a wide selection of rings and settings in my price range and gave me a great price. This is a quality shop that does not sell you garbage. After all the looking I had done at other "vendors" the jewelry and diamonds here were of much better quality. Many places will sell you diamonds that are dead and have no fire from poor cut and/ or quality.
I now recommend all of my friends and family to Gold Empire. I promise if you buy from them you will not be disappointed.
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Kevin Sent on 04/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny could not have gone out of his way more than he did to make us so happy. He sets the standard for the industry and I would refer him to everyone that asks. He was the icing on the cake for our Perfect day. -
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David Sent on 04/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only are we thrilled with the rings, we have gone back since in the past two year to get other pieces that are just as beautiful. They will go out of their way to keep you happy and coming back and give you excellent value for your investment. Highly reccomend! -
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Jess Sent on 04/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Fiance and I purchased our wedding setting and bands from here. John was very helpful and patient with my pickiness as he custom made my setting and band. Very honest and trusting place. Thanks Johnny! -
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Jess Sent on 04/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Fiance and I purchased our wedding setting and bands from here. John was very helpful and patient with my pickiness as he custom made my setting and band. Very honest and trusting place. Thanks Johnny! -
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User1142716 Sent on 04/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is great. He not only made all of the jewelry for mine and my husband's wedding in 2001, but he also made all of the jewelry for my two daughters when they got married in 2009 and 2011. In addition to the weddings, Johnny has also made the jewelry for my family's anniversaries, birthdays, mother's days and he made my granddaughter's first pair of diamond earrings. I have also recommended him to friends who have also been extremely happy with his jewelry and service. I would highly recommend Gold Empire Jewelry. -
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Roger Sent on 04/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is honest and does quality work, and we appreciate that very much. Roger H -
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Erinne Sent on 04/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Gold Empire Jewelry and Johnny was nothing less than outstanding!!! -
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Linda Sent on 04/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smooth sailing exceptional service. Purchased a beautiful engagement ring and band. Very helpful in choosing the right diamond. Also purchased watch, bracelet, earrings and pendant. Highly recommend this jeweler for their knowlege and expertise. I felt I was part of the family. -
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Michael Sent on 04/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have bought jewelry from Gold Empire several times and they have always been so helpful and friendly.
The wedding ring set we got from them is so beautiful and one of a kind. My wife gets compliments on her ring set a lot, and the price was very reasonable. I will go to Gold Empire for all of my jewelry needs. -
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Barry Sent on 04/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
have always purchased at Gold Empire ever since my parents took me there 22 years ago. They always have a great selection and have made custom pieces for my wife. I always tell my friends about Empire and a few have gone. Thank you for being there. -
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Brenton Sent on 04/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have been loyal customers for 20 years! We refer a lot of people here too. The service is awesome. The quality of jewelry is above average and definitely worth the prices which are great! Gorgeous pieces and can customize to meet your needs! The best jewelers downtown LA!!! -
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Mel Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Trustworthy and fabulous quality! -
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Jerry Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I appreciate Johnny meeting up at the very last minute and went to my location which is 1 hour away from his store. He extends his serivices which is very good to have.
Thanks Johnny -
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Thalia Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny at Gold Empire was AMAZING! He was able to custom make a bracelet for my wedding as well as provide me with the most gorgeous necklace and earrings set that complimented my dress perfectly! My jewelry made me shine, and I look forward to wearing it for years to come. I love Gold Empire! -
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James Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny did a great job for us
Thanks!!
James -
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Dwynn Sent on 04/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best personal service we've ever experienced! Honest, dedicated, and committed. -
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Eric Sent on 04/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny was very helpful and informative throughout the whole process!
He worked with my fiance and me one on one and gave us options instead of a sales pitch! A lot of places we "looked at" (knew we were going to use Johnny and Gold Empire because my parents have been using him for over 30 years now) kept trying to persuade us to buy something that day and what they wanted to sell. My fiance didnt like that one bit and was very frustrated with the sales people behind those counters at other places (Kay jeweler, Ben Bridge, zales, etc)
I highly recommend anyone and everyone to go talk to Johnny and go view his selection and just enjoy the jewelry buying experience! It was my first time buying jewelry of this nature (engagement/wedding rings) and my experience was nothing short of awesome!!! I refer my friends to him now and thats hard for me to do unless I really like a business/company! -
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User1134620 Sent on 04/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful service as always. I recommend Gold Empire to all of my friends. -
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Matt Sent on 04/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johhny is a very honest jeweler aswell as a friend now after working with him so many times. He has always taken care of me from the very start. I was referred by a friend and he has taken care of me from day one as I stated before. I highly suggest useing him for anything jewelry oriented. I guarantee you will be very happy with anything you purchase especially the price and quality. -
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Brian Sent on 04/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I looked everywhere for the ring I wanted. Nobody had it. Gold Empire Jewelry worked with me to put it together and gave me a great price.
I would definitely recommend using Gold Empire Jewelry for all your jewelry needs! -
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Didier Sent on 04/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In spite of the anniversary deadline, Gold Empire Jewelry had the ring done in time and my wife was ecstatic about how beautiful it looks. Superb job! -
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Hedrick Sent on 04/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend johnny at gold empire jewelry! He was very helpful in the type of diamond and style I was looking for. He provided the best customer service and professionalism. I will be going back for future purchases. If you're shopping around make sure you visit Gold Empire Jewelry and ask for Johnny! -
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Jared Sent on 08/18/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Johnny is an amazing guy. He was very friendly and also provided great customer service. I don't know anything about rings so I was able to tell Johnny my budget and some pictures of the kind of ring that i wanted. He took time to bring out rings that were similar style of the ring I wanted and was able to give me a deal on it in order to stay in my budget. The ring I got there is an amazing ring. People compliment the ring all the time! My wife always tells me how people think it is such an unique ring and how they want wedding rings just like that one. I am grateful I was able to find Johnny's business, because now my wife has a beautiful ring and it was well worth the money! I would definitely recommend this business to anyone searching for a jeweler. -
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User1511161 Sent on 01/17/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
A group of us ladies went to Gold Empire to shop for a ring and to get appraisels on some pieces.
I have been dealing with Edmond and Johnny for over 25 years and find them very honest and helpful.
Both my sons bought their wives wedding rings there and my husband, mom, aunt, and others have shopped there on our recommendation and been completely satisfied. -
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Jackie Sent on 05/02/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I have been using this jeweler for more then 25 years, he has great stuff for the right price! He takes exceptional care of your jewelry and is extremely trustworthy. He is the only person I will entrust my diamonds to. -
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Glenda Sent on 04/19/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny has always gone out of his way to provide what we needed and at a fair value. -
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Matt Sent on 07/14/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
i was very happy with my purchase and the product provided to me. -
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Christine Sent on 05/21/20144.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Johnny is AWESOME! I don't even know where to begin! If you don't read past here just trust me and all his excellent reviews and go to him! It is hard to completely satisfy a lot of people but he has done it!
My cousin took my fiance and I to Johnny because he got his wife's ring from him. He raved all about Johnny the whole week before we went to visit him. The first time we went to talk to Johnny he was with us for about 2 hours explaining everything because we had no idea about anything to do with rings. He explained the 5 C's of diamonds and even showed us different colors, and the imperfections in different diamonds he has. We told him what I was looking for and he quoted us a very fair price. About a month later my fiance and I returned to get the process rolling and make a down payment. He confirmed everything I wanted (I completely designed my entire ring) and he showed us the center diamond we originally picked out to make sure we still wanted that exact one. He also sent us a blue print of my ring before he started to make sure everything was perfect! He even helped my fiance with part of his proposal.
From now on I will only come to Johnny when I have jewelry needs. I have told all my friends and family about him and would recommend him to anyone. He is so honest and caring and treated us like family. -
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Greg Sent on 05/01/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Our family has purchased jewelry from Gold Empire starting around 1985. We have shopped at several
other stores in the area, but always end the day at Gold Empire. They always have items that are unique
and the price is fair, usually the best value we could find. A family owned business that takes pride in
customer service and sells high quality products that you will enjoy for life.
Greg Massengill -
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Noelle Sent on 11/05/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Very professional and good customer service. I would recommend them to friends and family. -
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User1691539 Sent on 07/02/20144.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
very honest and a pleasure to work with -
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Jose Sent on 04/19/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Johnny at Empire was the best! He laid out several options and assisted in the proper style and the sizing. My wife and I were very happy. I would highly recommend Empire to anyone interested obtaining professional and most importantly, courteous help. -
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User1756531 Sent on 08/10/20144.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnny is great to work with. If you know what you want, he'll make it happen. He walked a good line between professional suggestions and allowing for your creative decisions. -
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Stefani Sent on 07/11/20144 out of 5 rating4.0
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
I brought my daughter down to the L.A. Diamond district for the first time for her 20th birthday. We had a great time shopping and enjoyed the friendly service you gave us. -
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