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Genesee Country Village & Museum Reviews

Genesee Country Village & Museum

Genesee Country Village & Museum

Mumford, NY
4.6 out of 5 rating, 12 Reviews
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Reviews

4.6 out of 5 rating
4.6 out of 5 rating
12 Reviews
93% recommend it
  • Quality of service
    4.7 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.6 out of 5 rating
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    4.7 out of 5 rating

Awards

12
  • Morgan
    Morgan F. Sent on 04/08/2020
    5 out of 5 rating
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    Flawless from beginning to end!

    Our day was flawless from beginning to end and we cannot thank the staff and Genesee Country Village Museum enough, for helping make our day that much more special.
    I had my wedding at GVCM on 6/8/19. Our ceremony was in the yard of the Brooks Grove Church, and we were given the rain option of having the ceremony inside the church. Our guests were given directions at the entrance for back to the church and the staff provided transportation to guests who were unable to make the walk, which put us at ease! The wedding coordinator was at our beck and call for whatever myself, wedding party/ family, or guests needed. She helped with the flow of the ceremony and assisted in the layout and organization of the reception.
    Our ceremony was held in the Carriage Barn; the Carriage Barn gives you the rustic feel and the carriages and string lights hung above makes it all the more romantic.

    Genesee Country Village & Museum's reply:

    Hi Morgan - We are so thrilled to hear what an incredible experience you had working with us. Thank you so much for choosing GCV&M for your big day, and congrats again!

    Sincerely,
    GCV&M Wedding Management Team
  • C
    Christina R. Sent on 05/11/2019
    5 out of 5 rating
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    Tammy is fantastic, beautiful venue!

    My husband and I have always been fan of GCV&M, and when we found out we could get married there we were surprised and excited. Tammy made everything so easy - fair warning she will give you a big hug when you first meet her, but that just made the experience all the more inviting. She treated us like we were family from day one. She was so helpful with any of our questions and made the day run so smoothly. We cannot express our gratitude to Tammy and the staff at the Museum. If you want a wedding in a unique setting and a coordinator that will be honest, and helpful and sweet, then you'll want to check this place out!
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  • User3126794 Sent on 07/11/2017
    5 out of 5 rating
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    We had three options for where to have our reception here: the carriage barn, the bigger barn, and the inside area. We choose the carriage barn because it was smaller and already mostly decorated. The inside to both barns have fairy lights and the carriage barn has all the carriages hung up so it truly is very very beautiful. I would definitely recommend this place! They offer package deals for those who have 120 guests or more. We only had 85, but everything was still super affordable. They are on the cheaper side for plate pricing, we had a buffet, compared to other venues we looked at. This is a great option if you want a barn wedding because you don't have to worry about renting tables and chairs because they provide them for you. Also, your guests can walk around the village/museum and check out everything... the village is beautiful and quaint- really transports you back in time. The photo opportunities here are awesome as well. Tammy, the wedding coordinator, is also so much help. She is easily reached by email and will respond very quickly. She is so nice and supportive as well. You can also choose to have your ceremony here as well, although we did not do this.
  • L
    Lindsay Sent on 05/03/2016
    5 out of 5 rating
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    We held our wedding at the Carriage Barn and cocktail hour at the Pavilion Gardens. We have nothing but great things to say about the facility and staff. This was exactly the wedding location we wanted and the team made our wedding perfect.
  • User1833633 Sent on 09/28/2014
    5 out of 5 rating
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    We held our daughter's wedding and reception at the museum, and I have NOTHING but praise and thanks for our entire experience!!! The week before our daughter's wedding, the wedding consultant fell and injured herself to the point she was unable to do our daughter's wedding. Sean, from D&R Depot contacted us immediately, and told us he personally would be handling our whole event himself, and promised our day would be wonderful!!! He totally kept that promise! Our entire wedding party was taken to the wedding sight by horse and carriage giving our 4 little flower girls (who rode with their daddies) the opportunity to wave to patrons of the museum like they were princesses, and when it was our daughter, the brides turn to ride with her dad....many patrons waved, told her how beautiful she was, and even took her picture! She felt like royalty! The wedding ceremony itself was so romantic in the garden behind the Backus house (which was our choice of location, we had many offered to us including two different churches, an apple grove, and another garden to name a few)......and the reception (which we chose to have in the exhibition barn which gave us the rustic setting our bridal couple wanted) was outstanding with delicious food catered by D&R Depot, and incredibly friendly and helpful wait staff always right there to do anything for us. I would recommend that anyone thinking of a wedding should definitely go there!!!!!
  • User1464111 Sent on 12/05/2013
    5 out of 5 rating
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    The event coordinator at the museum did an impeccable job ensuring that all of our wants and needs were met. Everything turned out amazing. I could not have asked for anything better.
  • W
    Wendy Sent on 08/12/2009
    5 out of 5 rating
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    We have nothing but wonderful things to say about our experience with the Genesee Country Village & Museum.
    SallyAnn was beyond helpful and we never had to worry about anything.
    We couldn't have asked for a better day!
  • User1655782 Sent on 06/10/2014
    4.9 out of 5 rating
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    The GCVM is a gorgeous setting in which to have a wedding. We used an outdoors location at the museum and the day was perfect. There are indoor options in the historic village, as well. I hardly had to use flowers because the grounds are so beautiful I didn't need to add anything more. The picture-taking options are endless. Tammy, the wedding coordinator at the museum, was so kind and so helpful, I can't imagine not having her there. When the day finally came, she was there from well before start until after finish and it was like having another member of the family. The contracted catered, D&R Depot isn't absolutely required, but there is a fee to use an outside caterer. Luckily, the D&R Depot did a fantastic job with our BBQ and pies menu and there was only a very, very small amount of leftovers. They priced and portioned perfectly, and allowed us to request specific beers and wines to be served, which was a huge hit.

    The only very minor down side is that, if you can't or won't use the historic churches (for religious reasons like us, guest list size, etc), the indoor option can't really compete with the outdoor option. It's lovely inside, with antique decor and historic touches, but the outside options are so picturesque, so stunning, so perfect, it's really not fair to compare the indoor back up option. And that is literally the only reason I didn't give it a total 5 for value; if we could have counted on a church as a back up it would have been a 5/5. It was, however, the perfect location for a reception- beautiful, large windows, air conditioned, large room(s) that make it easy to have a bar/social area, the reception, and dancing/photobooth without any crowding, and with fully modern plumbing easily accessible.

    The best part was that it felt very, very good knowing that our money was going to help a museum that both of us feel is worth preserving, instead of a random (but of course) lovely hotel or golf course.
  • Emily
    Emily Sent on 06/28/2015
    4.7 out of 5 rating
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    It was a beautiful location, easy to work with and a super help to making our day go beautifully!! Tammy Saeva was a huge help in the planning. There were some details we were unable to change due to museum rules, but they were minor, and not a problem to work around. The weather was perfect for our day, but they allowed us to have a weather back up plan!
  • Sarah
    Sarah Sent on 09/30/2013
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    Tammy, the coordinator, was great. She ran our wedding very professionally, and was always there to answer any concern or question. There are many places to hold the ceremony, including gardens, churches, and fields. They also have a few different places to hold the reception. We held the wedding behind the Hyde house (octagon house) and in August, the garden backdrop of the ceremony was beautiful. We held our reception in the meeting center, and it was perfect. The meeting center has three rooms to use. One room was where the bar/entrance was. Another room held the DJ and dinner, and the third provided tables and seating. IT was very spacious, and people could mingle without being interrupted by the DJ's music.
  • M
    Melissa V. Sent on 11/10/2018
    1.4 out of 5 rating
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    Brides take note

    My stepdaughter booked gcv last year for her wedding and Tammy was great to work with in the beginning. The location is beautiful, however, Tammy did not do a final check of all the paperwork and permits until 4 hours before the close of business the day before the wedding. An issue with our DJ was found out at that time and we were left scrambling trying to find a replacement less than 24 hours before the wedding. The DJ we were going to use was a friend of the family who had done work at gcv before without issue and was going to charge us a very minimal amount. Because of the fact that we were not made aware of the issue with his insurance until that Friday we were left with hiring whomever was available at whatever price they charged us. Thankfully we found someone but it was a huge added stress to my stepdaughter and a huge extra expense that we were not anticipating. When I emailed gcv to talk to someone it took three days to get a response from someone other than the very nice lady who runs the general email account. So disappointed in how this was handled and as such can not recommend this place to hold your wedding.

    Genesee Country Village & Museum's reply:

    Hi Melissa,
    Thank you so much for sharing your feedback. We are so sorry to hear about your negative experience, and any frustration or additional stress this must have caused. The GCV&M wedding department is under completely new management as of 2020 and we are committed to making sure we are exceeding our couples expectations and proactively working through logistics throughout the planning process, including the details you have outlined here. Thank you again for sharing your experience and bringing it to our attention.

    Wishing you all the best,
    Sara Tone
    Director of Tourism & Event Sales
    GCV&M Wedding Team
Responds within 24 hours