Heather G. Sent on 03/29/2023
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Quality of service
1.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
2.0 out of 5 rating
Save yourself the aggravation
I wanted to love working with Gary, but that just wasn’t the case. He is super energetic and fun in your initial meetings, but that changed significantly for us over time. He was delayed in sending a shot list for our families because he was apparently traveling at the time then had the audacity to huff when we requested an aunt and uncle picture. He took nearly 4 months to get us the pictures without any sneak peaks, so delayed out thank you cards significantly. He didn’t respond to emails and ultimately I needed my graphic designer to put out a post to get a response and then he blamed his online booking systems and assistants. He gave us a credit as an apology which ended up being more pages in our wedding album —honestly I can’t imagine a few extra spreads making up for his unprofessionalism, but we just wanted to be done.
We met almost 4 months ago and still don’t have our wedding album. Save yourself the aggravation and bitterness that you will have when you look at your wedding pictures.
I wanted to love working with Gary, but that just wasn’t the case. He is super energetic and fun in your initial meetings, but that changed significantly for us over time. He was delayed in sending a shot list for our families because he was apparently traveling at the time then had the audacity to huff when we requested an aunt and uncle picture. He took nearly 4 months to get us the pictures without any sneak peaks, so delayed out thank you cards significantly. He didn’t respond to emails and ultimately I needed my graphic designer to put out a post to get a response and then he blamed his online booking systems and assistants. He gave us a credit as an apology which ended up being more pages in our wedding album —honestly I can’t imagine a few extra spreads making up for his unprofessionalism, but we just wanted to be done.
We met almost 4 months ago and still don’t have our wedding album. Save yourself the aggravation and bitterness that you will have when you look at your wedding pictures.
