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Lauren Sent on 06/16/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
From stressful to so grateful
I was so nervous to begin my wedding dress search, but working with Chelsea made the entire process feel effortless and incredibly special. From the moment I stepped into the boutique, she listened to my hopes (and anxieties!) with warmth and patience.
Chelsea guided me through a beautiful selection of gowns, suggesting styles I hadn’t even considered—but that surprisingly suited me perfectly. She never rushed me, and I never felt pressured—just supported and encouraged. What a relief to have someone so understanding and kind by my side!
On my first appointment, I found my dream dress, and I absolutely love it. It fits like a glove, reflects the person I am, and makes me feel genuinely radiant. I’m beyond grateful to Chelsea and the whole team for turning what I expected to be a stressful task into one of the most joyful experiences of the lead‑up to my wedding.
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Kristen Sent on 05/30/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Found the one!
Garnet and Grace is a perfect place to shop. They have a variety of styles and all the dresses are displayed in a non overwhelming way. I was helped by Nicole. Nicole was absolutely amazing! She did my pre-appointment phone call where we discussed my preferences in styles and budget. I was able to text her pictures for visual reference. In person she helped me pick out some different styles I was willing to try to help solidify what I actually liked! Nicole was very attentive and excellent at making sure I knew could define my thoughts and feelings about the dresses I tried on. We narrowed it down to two dresses that I really liked. After I tried hen on with a veil, I knew which was the one. She was very helpful afterwards, discussing with me about tailoring and alteration options, and what the next steps would be. Overall, I really enjoyed my experience shopping for my wedding dress here.
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Marsha Sent on 05/23/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
I said yes to the dress!
From the moment we walked in, Nicole was a delight. First of all, as a plus size bride I really appreciated the size selection at the boutique. Right off the bat, Nicole asked me targeted question to get me in the right mindset for shopping and also so she could gain more insight into what I maybe looking for. She made me and my mother feel super comfortable and I didn’t feel rushed or judged for even a second. Her experience and expertise really elevated the entire experience for me personally, she went above and beyond to help me find the perfect dress for my big day. I am super grateful to Nicole and I really appreciate her passion as a stylist.
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Lin D. Sent on 03/27/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Nicole is the best!
I am so lucky to have had Nicole as my consultant who helped me find my bridal gown and veil during my very first visit at a bridal salon. She is an absolute gem of a person and an asset to Garnet and Grace! She made me feel welcome as soon as I stepped in the door, while remaining focused on any bride she was with, including when she assisted me. Like other brides, she helped me find my dress on the first visit. In disbelief and for peace of mind, I even checked 100+ dresses at other retailers after this first stop.
Nicole’s patience, intuitiveness, and customer service skills are unmatched. Communication has been great, including text messages and timely responses to any questions that I’ve had.
There are not enough words for me to express how grateful I am for Nicole in helping me find my dress! Thank you so much, Nicole!!
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Monica Sent on 03/21/2025
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Nicole was FANTASTIC!!!!!!
Can’t talk enough how amazing Nicole was in finding my perfect dress . She is so knowledgeable sweet kind patience and knew how to work with me . I was so nervous going in for the first dress fitting , but rest surfed I really felt when I found the dress !! She was guiding me through entire time .
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Angel Sent on 03/15/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Had an incredibly delightful, mindful and successful experience With Nicole
Nicole Is amazing, great intuition & A really great eye for dress selection
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Kelly Sent on 02/20/2025
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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5 out of 5 rating
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10/10 must visit
I can't say enough about GARNET + GRACE. This was my first experience wedding dress shopping and my first store of the day. Morgan was absolutely amazing. She was super friendly and bubbly. She read my mind from the start. I told her my likes and dislikes and the first dress she pulled out saying I think you will love this was the dress I walked out the door with at the end of the day. She made my shopping experience stress free and a great experience. I recommend Morgan to any bride to be.
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Rachel Sent on 01/06/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Gorgeous dresses and affordable price
I highly recommend garnet and grace if you’re looking for a bridal gown. They had an amazing selection of gowns in a very affordable price range. Nicole was my stylist and she picked out the perfect gowns, leading to the one I decided to take home! I told her my price range and showed her some pictures and the rest- she read my mind! Very attentive and patient with me! My gown was off the rack and able to take home same day. They do have white dress bags for available for purchase to protect your gown. The process was very easy and such a fun experience!
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Jannelle Sent on 01/06/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Nicole was seriously the best!!
I was blown away by my experience at GARNET + grace Bridal!!! The shop was so cute and everyone there was so supportive. My consultant, Nicole, was incredible! She was kind, respectful, and so much fun. Nicole took the time to really learn what I was looking for, what I didn’t like, and what my price range was. Since I hadn’t really solidified an exact style and silhouette I was set on, I gave her a lot to work with. Nonetheless, Nicole worked her MAGIC!! As soon as I put on the first dress, my jaw dropped! She perfectly captured all the things we discussed. The second dress was even better and ended up being my pick! I was shocked at how much I loved every single dress that she had me try on! She picked out veils to go with my top contenders which really helped to seal the deal for me! I ended up finding the one and I was so happy; you know it’s real when you cry!! Thank you GARNET + grace and Nicole for giving me an experience I will forever cherish and for helping me find my dress.
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Destini Sent on 01/04/2025
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
The must go to wedding dress boutique
Please please put this boutique on your list! I found garnet and grace on instagram and making my appointment was so easy on their website. When I arrived at my appointment I instantly felt comfortable with Jazmin we both connected on being from the Midwest. I showed her my inspo and she began to pick dresses. Although she hit it out the park with the second dress we still tried on so more so I could be sure that the dress I fell in love with was MY dress. As we tried dresses on she would ask questions so she knew what I did and didn’t like and really listened to me and my parties feed back. By the end of my appointment I said “yes to the dress!”
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Lisa Sent on 01/01/2025
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
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Found my dress
I came in believing I wanted an A-line dress. As I was trying on dresses, I noticed the style I actually wanted was different. Nicole was very attentive and listened to my vision. She brought several dresses within my budget. I thought I found my dress. To make absolutely sure she let me look through the racks and try on other dresses to compare. At this time, I was over my appointment time, but Nichole reassured me there was no rush and to take my time. I tried on another dress and my mind instantly changed. I felt it. I paired it with a veil and belt and knew it was the dress I wanted to walk down the aisle in. It was a little over my budget, but when you know, you know.
Thank you so very much Nicole for being so personable, patient and understanding of my vision.
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Arriana Sent on 12/28/2024
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Love, love, love
Honestly if I can give the Hayward location 10 stars I would. I walked in didn’t have an appointment but I was able to make a same day appointment. My stylist Morgan was just top tier! Even though I did start dress shopping so late (my wedding is in May 2025) it was still such a nice experience for my mom and I. Morgan just knew what worked and what didn’t. She knew what she was doing from choosing dresses to the veil it was all just perfect! I did in fact say yes to the dress that same day! Thank you, thank you Morgan and all the staff that day that made me feel like the dress was just made for me!
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Amber Sent on 12/28/2024
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Perfect wedding dress experience
Garnet and Grace was amazing! Nicole was incredible! She asked great questions and really listened to understand what I was looking for. She pulled multiple dressed that all fit my budget and took feedback on what I did and didn't like with each dress I tried on. I love that I found a dress for $500 and got to leave the store with it!
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Tiffanie Sent on 12/27/2024
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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Found my dream dress thanks to Nicole!
This was my first time wedding dress shopping. I decided to visit Garnet + Grace with my mom just to see what styles of dresses I would like. I came into the bridal boutique with an open mind and left with the dress of my dreams! HUGE shoutout to my stylist Nicole who truly went above and beyond during my appointment and made my mom feel like part of the process too! Let me start off by saying how insanely talented Nicole is. All of the dresses I tried on were from the inspiration photos I had sent prior to my appointment. Literally the first dress I tried on became the dress I ended up leaving with and to be extra sure that was my dress Nicole had pulled other dresses to try on as well. My dream dress ended up being a culmination of the best features of all of my inspiration dresses. Thank you so much to Garnet + Grace, and thank you Nicole! Would highly recommend any bride to come and check this spot out for the awesome customer service and great price point for dresses.
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Tylore Sent on 12/26/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
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Best Experience Ever!
It was such a lovely experience from the moment we walked into the moment that we left, it definitely felt as though it was not overwhelming, and it was at my own pace and Jazmin listened to everything that I had to say, took everything that I said, my mom and my maid of honor has great advice and found us the most perfect dresses to try on and it just felt like such a seamless process That I could not have imagined it to go as well as it did especially for me to end up with the dress that I ultimately picked and love so much
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Yenifer Sent on 12/17/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Great Store!
I had a great experience finding my dress at this store, this was the first store i went to and Morgan was super helpful in choosing different styles of dress for me to try on until i found my perfect dress, the store was super organized and vey clean, very friendly and helpful staff. I would recommend 100%.
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Thania Sent on 11/11/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Amazing experience!
I found Garnet & Grace on Yelp on a whim, and was lucky enough to schedule a same-day appointment. I wasn't expecting to find the dress that day, but I'm so glad Erika was able to accommodate my last-minute appointment and help me find my gorgeous gown!
Erika was incredibly attentive, sweet, and honest with her feedback. She asked for inspiration photos and was able to suggest dresses that matched the style I was envisioning. I also appreciated that she spoke Spanish, which made my mom feel included in the conversation.
I would absolutely recommend this bridal boutique, and especially Erika! She was a true pleasure to work with, and I'm so grateful for the experience and how everything turned out.
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Rachel Sent on 10/03/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Erika is the best!
G+G was my second stop on the road to finding my perfect dress. I walked in not really knowing what to expect and a little nervous after I had a not so great experience at another bridal store. Erika was my personal stylist and she welcomed me and really made me feel comfortable. She really took the time to listen to me and after trying on a few dresses I had picked out that we liked but weren’t quite it, she came back with what turned out to be the absolute perfect dress for me. I don’t think I would’ve found this dress without Erika. I will recommend G+G to my friends and family and if you’re looking for your dress, please stop by and let Erika help you!
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Rebekah Sent on 09/10/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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SO pleased
100/10 experience! Erika worked with me to find the perfect dress and was so kind and helpful throughout the process. She listened well to my vision and helped me refine it where I wasn't sure. All of the workers made me feel like a princess and gave me a really sweet experience I'll never forget. They had good prices and it was so nice that I took the dress home since I'm working on a short time-frame! Highly recommend going on a weekday if you can as it helped me feel settled and not rushed. Thank you Garnet + grace for a special memory and a dream gown for my big day!
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Trinh Sent on 08/06/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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Morgan brought my dream dress to life!
Friendly staff | Expert stylist | High quality & affordable | Dream dress!!
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Evelyn Sent on 07/31/2024
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5 out of 5 rating
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5 out of 5 rating
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Said yes to the dress
I came in to get an idea of what I was looking for and found the one! Hayley is an amazing stylist...she selected multiple dresses that I had no idea would be so flattering for my figure. She addressed my concerns of looking for sleeves to hide that arm flab but she didn't confine me to sleeved dresses. Instead, dresses were tried on and various types of sleeves were brought out to pair with them as an alteration option. Ultimately, I was torn between two sleeveless dresses which I didn't intend to modify and were completely opposite (let's blame that on my gemini traits). Rather than pushing the higher priced dress, Hayley asked all the right questions so I could determine what was best for me. This no pressure attitude is what led me to say yes without hesitation. I don't have enough words to thank Hayley for being kind, patient, and responsive to my needs and making this a wonderful experience.
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Tara Sent on 07/30/2024
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Quality of service
5 out of 5 rating
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You will find your dress and a new bestie here!!
I said yes to the dress with the support of Erika at the Hayward location of Garnet and Grace!! Erika was phenomenal every step of the way and got to know me and immediately began to pick styles that I would like. I went in not expecting to get a dress and walked out with the most perfect one! Thank you Erika and Garnet and Grace for making this process so stress free and enjoyable!!
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Cheri Sent on 07/25/2024
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5 out of 5 rating
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Found my dream dress!
Hayley was amazing!!! So helpful and sweet, she made my experience so memorable. She found a dress that was exactly what I wanted and within my budget. Loved everything about the experience!
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Cynthia Sent on 07/23/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Cute bridal boutique
Finally said yes to the dress at Grace & Garnet, Angelica grabbed a dress from the rack that wasn’t even the style I was looking for and it ended up being the one❤️ thanks again Angelica!
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Téa L. Sent on 07/22/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Hayley was the best!
This was my first experience dress shopping and it exceeded all my expectations!!! Hayley was my personal stylist and she did such an amazing job! She asked all the right questions to really understand my style and she did a fantastic job picking the dresses I’d like. I didn’t feel any pressure to buy but I did end up finding the perfect dress! If you go I would 1000% request Hayley! And I would definitely recommend this place to anyone!
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Audrey Sent on 07/12/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Hayley is a life saver!
Hayley helped save the day after having a mishap with my first dress! I totally recommend this shop! Off the rack dresses are the way to go. Hayley and the staff are amazing and so kind.
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Diana Sent on 06/17/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Perfect Dress Under My Budget
They were amazing. The VIP experience was totally worth it. Hayley assisted me in my dress fitting and she was sooo amazing. She calmed my nerves and made it so easy for me to find my dress. She went the extra mile and even helped me envision how my dress would look with the customizations I wanted. She was wonderful and defintely made it a day to remember.
The dress also was under my budget of $3k and they have alot of options to choose from. Thwy are off the rack so I would say if you really, really love the dress then go for it.
Thank you again Garnet + grace, you made such a special moment in my life.💕
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Bryan Sent on 03/27/2024
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Quality of service
5 out of 5 rating
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Warm, welcoming, and AMAZING
GARNET + grace is absolutely amazing. I wasn't the usual bride looking for a dress. My story is a bit different. After chatting back and forth with the G + G girls, they calmed my nerves. Upon arriving, they started helping to feel completely at ease. Christina was AND is truly amazing. She and the other girls are some of the most kindest, sweetest, and most sincer people I have truly met in a very long time. They all listened to me, to what I was thinking. Helped picking styles that I might like, that would look AMAZING. By the time I had to leave, I truly did not want to. They all made me feel so comfortable being there with them. I did not want to leave. The dresses are beautiful. The atmosphere is warm and inviting. The girls there truly make it the bridal shop to go to!!
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Grace Sent on 03/12/2024
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Quality of service
5 out of 5 rating
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Great experience!
I had a wonderful experience with Garnet and Grace. The boutique has a whole range of options and styles as well as price points. The feel of the shop is bright friendly and set up well to have family members and friends participate in wedding dress shopping. I felt a bit nervous about the process of wedding dress shopping (even though this was my second time going to try on dresses) and Garnet and Grace made me feel comfortable and at ease.
I specifically want to mention Hayley, my stylist. She did a wonderful job! From looking at my inspiration board and picking out dresses that best matched my unique preferences. She was on point when it came to sorting out styles and features of the dress, helping me identify what aspects of the dress I wanted. She means business in the best way possible! I tried on about 10 dresses, and eventually found the dress I will wear to my wedding! Hayley patiently walked me through the timelines and cost, I appreciated the same day decision discount.
I highly recommend this boutique shop as well as Hayley!
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Zazwlich Sent on 03/01/2024
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Quality of service
5 out of 5 rating
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Angie was awesome!!!
As soon as I walked in I was greeted with the ladies of Garnet + Grace. Very kind and welcoming!! It was my first and only dress shop that I went to and honestly im glad I did!! I was very nervous and excited at the same time. Angie was my stylist and she was amazing! Her picks were so cute! I was able to find the dress and take it home that same day. I definitely recommend them. Awesome experience and overall great environment.
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Hailey Sent on 02/23/2024
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Absolutely perfect dress shopping experience
On the recommendation of my MOH, I made Garnet and Grace my first stop for bridal gown shopping and ended up buying my dress on the first visit. My stylist, Hayley, was sweet and attentive and really took the time to get to know what I was looking for. My bridal party were given champagne to sip while I tried on like 8 dresses, but we knew which one I was going to go with pretty quickly. Because they were having a big sale, my dress (which normally retails for around 2k) was just *499.*
I couldn't be happier with the experience of shopping here and with the dress I ultimately chose. Hayley provided fantastic service and I'd recommend this shop to any bride.
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Jessica Sent on 01/23/2024
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5 out of 5 rating
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Im feeling like a bride!
I was so nervous for my dress appointment. I had no idea what to expect and was starting to feel intimidated by my lack of knowledge. This was the first and only place I visited to try and find my wedding dress (it was a success, I said yes to the dress). My experience was so amazing. I will remember it for the rest of my life and that’s all because of HAYLEY. She is truly an angel sent from above.
From the moment I walked in I was still feeling nervous, but Hayley was so inviting and genuine. She effortlessly made me feel comfortable and excited to try on dresses. She asked me a couple of questions to get a feel of my wedding ideas and even gave me some professional advice on my color scheme which I am grateful for. It seemed to only take Hayley a couple minutes to figure me out. She came back with the first 4 dresses and was spot on, they were everything I could of dreamed of and more. She is so good at what she does, I didn’t even have to look at any more dresses. It’s like she knew exactly what I was looking for even though my thoughts and ideas were so broad. I am really impressed with the fact that the first dress I tired on is the dress I ended up buying. Hayley went above and beyond for me by offering advice and even checking up on me after the dress purchase. She radiates great energy and is such a joy to be around. I am so happy I got to meet her.
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Daniela Sent on 01/23/2024
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Quality of service
5 out of 5 rating
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Great store!
I had a great experience finding my dress at this store (first store first dress!) Hayley was super helpful and I really like how this store has quality gowns but also offers discounts and seamstress services in house. Definitely check them out!
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Jess Sent on 01/22/2024
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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The best experience!
I was really nervous to try on dresses because we are three months out from the wedding. Christina made me feel so comfortable and she completely understood my vision. She picked the perfect dresses for me to try on. I ended up going with the second dress I tried and it’s absolutely perfect… my dream dress! Thank you Christina for
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Laura Sent on 01/21/2024
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Attentive consultant, fun experience
I went in on a Monday for a VIB experience with my parents and a few girlfriends. Right away we were welcomed warmly, and sat comfortably with bubbles and snacks. My consultant, Hayley, noticed that the initial pick of dresses wasn’t what I had originally described (she did her homework in looking over notes from my phone consultation), but listened as I described what I was going for. She let me experiment with silhouettes before returning back to the mermaid/fit and flare, and pulled a dress I honestly might not have even given a second look at on my own. It was the one. Just the right amount of floral lace (I didn’t want a “lace explosion”), hugged my body in the right places and the bonus - way under my budget! Despite being over our allotted time, she let me hang out and walk around in the dress with my champagne until I was ready to take it off. Had great time, and a great consultant!
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Faustine Sent on 01/12/2024
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5 out of 5 rating
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Found my dream gown
The manager Hayley was so helpful to find me my dream dress! I’m in love with my gown! She hit the nail on the head and really listened to what style and material I wanted. She was attentive and very knowledgeable of the store, she even found a dress for me way below my budget!
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Arianna Sent on 12/08/2023
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5 out of 5 rating
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5 out of 5 rating
Sweet and funny
Sierra was a great consultant! She made sure that I was comfortable. She picked the right dress the very 1st time. Im glad I went with them.
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Heather Sent on 12/04/2023
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Happy bride!
I had a wonderful experience at Garnet and Grace! Booking my appointment was super easy online. Then a week before I had a phone call with one of the consultants to talk about what styles I was interested in. That was super helpful and personal and made me feel excited going into the appointment. When we arrived at the store we were greeted right away and shown to our try on area. Christina was my bridal consultant and she was amazing! Her energy and enthusiasm were awesome and she made me feel comfortable with asking questions. Once I told her what styles I was looking for she picked a great selection of dresses. I ultimately found my dress here and I was so happy! Christina picked out the perfect dress for me and it was in my bridal budget which I appreciated so much! Purchasing the dress and layaway plan was simple and efficient as well. Overall G+G made my dress shopping experience memorable and stress free. Thank you so much! I would definitely recommend this shop to any brides looking for affordable, beautiful dresses that want stellar service as well!
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Trishya Sent on 12/03/2023
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Great Experience
I found Garnet & Grace from Instagram. They were having a weekend sale because of Black Friday. I went just to see what kind of styles I like and if I happened to find the dress then that’s a bonus. I booked a VIP experience. A couple of days before my appointment, they called me to ask a couple of questions about what type of dress I was looking for. I spoke to Christina, it was a 10 min call and I was able to text G&G with some dress inspiration.
Upon arrival, there was a welcome sign that had brides’ names. That was nice!
My stylist was Angie and she was awesome. She made me feel comfortable throughout the whole process. She was understanding and she just knew. I feel like the dresses that I tried fit so well for me I couldn’t choose. I ended up finding a dress that was beautiful and included all the element that I was looking for.
Thank you Angie and Garnet & Grace!
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Sheila Sent on 11/30/2023
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Well informed, and friendly
Had such a wonderful experience!! Everyone was so friendly and helpful we found the dress that perfectly fit my daughter's need!
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M.f. Sent on 11/27/2023
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Smooth, efficient and quality customer service
After booking my appointment on-line, Haley and Christina contacted me to gather pertinet details. What type of dress was I looking for, Silouhette? Fluff? Length? Size? Material?What type of venue? What weather conditions and time of year? All of it was in preparation for my appointment. Upon arrival, Haley greeted me and immediately set me up with a dressing space and "friend" space. She let me and my friend browse but also began gathering the dresses she thought matched my criteria and brought them to the dressing space. She then helped me into and out of every single dress I tried on. From holding me upright, to zipping me in. She was very knowledgeable, friendly, fast, and helpful, especially with fitting me in and clipping the dress so it fit "just right." Great customer service! Perfect experience. Recommend 10/10!
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Jocelyn Sent on 11/23/2023
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Found my perfect dress!!
Sooo happy I decided to make an appointment at Garnet & Grace Bridal
Boutique. A week before my appointment, I received a call from Christina to get an idea of what I was envisioning. She had me send pictures of inspiration dresses, which I loved because I felt like that way my stylist would have a better idea choosing my dresses & they asked for a budget as well so they wouldn't go over it. When I arrived at my appointment, everyone was super welcoming, Hailey was my stylist & she nailed it with my dress choices. The very first dress I tried on, I fell in love with, we tried on a second one just to see if there were any doubts on the first dress but there wasn't, my bridesmaids & my mom couldn't match the reaction to the second dress like the first one!! Hailey is super personable as well she makes you feel really comfortable & understood asking questions not only about the dress but about your life as well. If you're dress shopping, do NOT pass on the chance to book an appointment with Garnet & Grace!!
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Lauren Sent on 10/08/2023
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Amazing experience with Christina!!!
It was such a fun and totally non stressful experience!!! Not only did Christina eyeball my size PERFECTLY for trying on dresses. She listened to my likes and dislikes so well and absolutely understood the assignment. I found the most gorgeous gown that's exactly what I wanted and had the exact vibe I was looking for. And in only an hour!!!!! In my price range!!!! I couldn't have asked for a better experience and a more lovely dress advisor 🥰❤️❤️
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Shaunnetta Sent on 10/19/2022
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Loved ever moment
This review is for the Whitter location: Will you laugh? Yes! Will you cry? Of course! Will you be ready to put that dress on today and celebrate? Absolutely!! This was my first and last stop on the wedding dress tour. I had in mind exactly what I wanted including the budget and Granet just stood out to me. TAMIKO was amazingly helpful, patient and she listened. First off we were late and I naturally assumed we'd be rushed and there would be no way I'd find a dress. But Tamiko asked her questions, listened to everyone's feedback and got to work. The group favorite eventually only because my favorite but Tamiko reminded me it was my day and I could choose what I wanted!! I did not get what I wanted, I actually ended up with the opposite of what I wanted and I love every inch of it. If Garnet did bridesmaid dresses I'd be right there!! But if your looking for something amazing and don't want to break the bank... this is the place for you.
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Chelsea Sent on 10/08/2022
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Beautiful and Affordable
I highly recommend Garnet + Grace! Misha, my consultant, was so sweet and knowledgeable in helping me find the perfect dress for my wedding. She took the time to understand my style and what I was looking for and helped me narrow down my choices. I found “the one” and went with the “Diamond Package” which includes $75 accessories (which I used to buy my veil), 12 months of storage, clean and bead check, and gown preservation. I had such a great experience with them and got so many compliments about my dress. Thank you, Misha and Garnet + Grace!
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Trishna Sent on 09/27/2022
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What a wonderful experience
100/10 recommend making an appointment here! I came with my mom and MOH, to which we were kindly greeted as we entered and proceeded to check in. Sierra was my bridal assistant and I’m so so happy she was! I had previously been dress shopping at another boutique and it was completely overwhelming. I told Sierra that once I had entered the fitting room there- I never left it. I tried on 7-8 dresses and just kept getting handed them. It was exhausting and rough. I was handed dresses 10 sizes too big, with no help putting them on. However, that was NOT the case here at Garnet and Grace with Sierra. She listened closely to my experience and the things that I’m looking for. I originally told her I didn’t think I’d be purchasing anything at this time, and that I’m just trying to get an idea of what actually looks good on me. We tried a range of dresses- from what I wanted to the complete opposite so we can rule out any “what ifs”.
Sierra helped me confirm that my inspiration was true to what I wanted. She then pulled out this absolutely gorgeous dress, which was even better than my inspiration picture since the underlay is blush. My favorite color is pink. THIS IS THE ONE. I felt it. I knew it. We all knew it. However- we did have another appointment the next day at another boutique and I told Sierra that I can’t buy the dress today, but if it’s still here tomorrow I’ll be back for it. I had to go to the other appointment just to confirm that the dress that Sierra pulled for me was IT. And it was. We were back the very next afternoon, credit card in hand.
Sierra, you made my dreams come true and you are an ANGEL. You gave me the experience of a lifetime that I could share with my mom and best friend. I thank you from the bottom of my heart. To the store: y’all got a good one there, don’t let her go!!
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Denise Sent on 12/29/2021
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Shopping was a breeze with Jhamesha!!
Jhamesha waited kindly for us as we ran a few minutes behind to our appointment. We got right into the swing of things. She provided a fun, relaxed, and judgmental free space for me to figure out my style since I had no idea what I wanted going into this appointment. She figured out my style preferences fairly quickly and to my surprise, I was easily able to find the perfect dress! I did not feel rushed what so ever, she provided direction to me, and made it so easy for me to purchase the dress. It was a simple yet elegant visit, I loved it. I am very happy with my visit and purchase.
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Elizabeth Sent on 08/06/2021
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Best decision you will make while planning your wedding!
I had the best experience at G&G bridal! Jamie helped me find the dress of my dreams and the accessories to go with it all for a price under my budget! She was professional, personable, and made the entire experience wonderful and memorable for not only me but my maid of honor as well! I also want to give a special shout out to Liz whose friendly and outgoing personality also made this day unforgettable! Come to this small bridal boutique and have your own once in a lifetime experience!!!
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Kaycee Sent on 05/28/2021
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Amazing experience!
I found the dress of my dreams with Jamie! I can't even begin to express how much fun I had with my family looking for my wedding dress! Jamie knew exactly what I wanted and nailed it on the first try...I said yes to my first dress! Everyone at Garnet and Grace made me feel so special and beautiful and that is something that I am forever grateful for. I would 1,000% recommend Garnet and Grace to every bride! Thank you to Jamie!
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Dannalyn Sent on 04/13/2021
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Amazing customer service
I said YES to the dress with Jamie! I had a wonderful and fun experience at G&G. This was my third boutique, I guess third time's the charm!
G&G had such a friendly and warm vibe. Right when we entered there was a sign of brides who had an appointment that day. I was greeted by Liz and Jamie.
Jamie is the one who helped me pick out my dress. Not only did she pick out the dresses, but she helped me make sure I didn't trip putting on the dress by spacing out the gowns so I can slip right into it. Most places they give you the dresses and then step out and tell you to tell them when you need help zipping/buttoning up. But Jamie stayed with me and helped me through it all! In the beginning you might feel weird undressing around a stranger but with Jamie I felt like we were friends from a long time ago (that's how comfortable she made me feel). She asked a lot of questions which helped her narrow down the dresses I liked, loved, and disliked. I felt no pressure with her and she helped me find my dress under my budget!
I highly recommend G&G to anyone who is looking for beautiful, affordable dresses!
I can't wait to post pictures of my dress later on!
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Stevie Sent on 03/24/2021
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Great experience
I went to 3 bridal shops and had the best experience at Garnet and Grace. I did not feel rushed. I was able to try on many gowns without feeling pressured to buy. Ariana was super sweet and very helpful, she knew exactly what dresses to pull. I am very happy with my purchase.
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Jessica Sent on 02/24/2021
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Above and Beyond
I cannot praise Garnet & Grace enough! My experience was absolutely wonderful! Not only am I a COVID bride, I am also a bride who doesn't have any female family or friends in the Bay Area, so I was shopping alone. Going into this process I was a little nervous about being alone and having heard horror stories about pushy sales women.
However, that is not Garnet+Grace! Ariana was ABSOLUTELY AMAZING! She was so sweet throughout the whole process, totally got my style, was respectful of my budget, and was generally fun to talk too! She helped me take pictures so I could get opinions from my mom and sisters, and made the whole process feel seamless and natural. The 90 minutes flew by and at the end of it, I found my dress and some accessories!
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Brandee Sent on 12/23/2020
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Great place for dresses at discounted prices
Garnet and Grace was great. They have one-off dresses from designers at discount prices. I bought a beautiful Sophia Tolli gown for $199 (originally it was probably $1700). Staff was friendly and helpful (Karissa was my stylist), and the store was spacious and comfortable. I highly recommend shopping for your wedding dress here!
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Jasmine Sent on 08/31/2020
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Great service, prices , and dresses!!!
Garnet&Grace is amazing. My total experience was great, from the time I booked my appt, to the time I walked out with my dress, and even then I received great service. Since we are in a pandemic , my first appointment was cancelled because everything had to shut down,I lost hope in my wedding ,because all events were being cancelled. I wanted to have the full "bridal experience " since this was my first time & last time being married ( lol) . When I found out they were doing virtual appointments, it started to give me some hope. I had a virtual appointment, with Yessica , she helped me choose 3 dresses that were within my budget and similar to some styles I wanted,and she also paired me up with Gabby. My fitting with Gabby was great!! She helped me with everything, I loved my experience at G&G ,they gave me some hope for my total " Bridal experience"! I also appreciate Ann C. , for reaching out to me. I appreciate everyone for helping! The thing i really liked & appreciate, is the fact that they have all different styles of dresses , they have a variety of sizes all the way up to plus size( which I am) & the price range , you can't beat! If you want to have a "TOTAL BRIDAL EXPERIENCE " G&G IS THE WAY TO GO! By the way I went to Garnet & Grace ( HAYWARD,CA).
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Megen Sent on 02/04/2020
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Best experience I had wedding dress shopping hands down
My mother, fiancé and myself had a great experience at garnet and grace boutique yesterday. My consultants name was Kennedy and he was AMAZING. Not only did they have a great selection of amazingly priced gowns but he was super patient with me. Seeing as such a big purchase is a big decision I was a little indecisive, but Kennedy did an amazing job making me feel comfortable in taking my time to decide. I would recommend Garnet and grace bridal to anyone. Beautiful place and beautiful one of a kind dresses. 5 starts for me.
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Catherine Sent on 01/03/2020
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A must-visit for any bride
If you can request Gabby to help you look for/try on wedding dresses, you should. She was very helpful, patient, mindful of budget, and had a great sense of humor. She made the process fun and comfortable. Garnet and Grace was my 2nd store on my 1st day of looking for dresses, and I certainly wasn't expecting to take one home that day, but I did! Two weeks later, I returned to buy another garment bag since my cat decided to urinate on it (thankfully I found out early and my dress was not affected), and Gabby did not charge me for it. That was really awesome and nice of her. Highly recommend Garnet and Grace!
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Malibu Sent on 12/27/2019
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2 brides, no problem!
My fiancée and I had a fantastic time at Garnet and Grace! We are two brides both searching for dresses and wanted to make sure that they complimented each other, however we still wanted to keep the surprise reveal until our wedding day. We reached out to some other salons who said it'd be best if we did back to back appointments, however the ladies at Garnet and Grace were stoked on the idea of having us both at the same time and we are so grateful to them for giving us this moment.
With some Macgyver skills they rigged the middle dressing room curtain to create a partition and put my fiancée and I in the farthest changing rooms. It was the smallest touch, but it made me realize how serious and caring they were about our mission of not glancing a sneak peek of each other.
We came to the appointment and got to sit with our consultants Gabby & Yessica to go over the feel of the wedding and some logistics (time and date of ceremony, location, etc.) From there we split up and I talked with Yessica about my dress and what I was looking for. She walked me through the different silhouettes, styles, and asked me what I felt comfortable in. What I appreciated the most is that Yessica walked me through so many small details I hadn't thought of (like how you could add a corset back to a dress if it was a size too small!) She helped alleviate so many fears about needing to find a dress that fit my Pinterest vision and instead going for the feeling of what was right on my body. After we tried on a few to determine what silhouette, fabric, and overall vibe I was leaning toward she pulled THE ONE and I fell in love with it.
I'm not sure what my fiancée ended up with, but Yessica and Gabby were both incredibly excited over the synchronization of our gowns! We had such a great time at the salon and so did our family. So grateful to Garnet and Grace, and I would highly recommend it to other brides looking for an off the rack gown and a fun experience. Thanks again to Yessica and Gabby for making both our dreams come true!
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Erin Sent on 12/27/2019
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Garnet and Grace is Amazing!
The best decision my fiancee and I made so far with wedding planning was shopping at Garnet and Grace for our wedding dresses. I had the pleasure of working with Gabby while my fiancee worked with Yessica. Since we were two brides both looking for dresses but not wanting to see each others, they made a patrician in the salon so there were no accidental sightings.
I cannot explain how much fun I had trying on dresses. As a bigger gal I was a little nervous at first but working with Gabby made all my worries go away. She was so helpful in making sure I had fun and she listened to my opinion on each dress I tried on.
The day was filled with so many laughs and tears of joy as I found my dress.
One of the other great things about Garnet and Grace is that the dresses are off the rack. It was such a relief to walk out of the store with the dress in hand and know that it was already mine. I would highly recommend this shop for any bride who is looking for a dress. Their inclusive sizing, amazing staff, and reasonable pricing, makes wedding dress shopping a breeze.
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Cristina Sent on 10/29/2019
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Cute bridal shop
I came into this bridal shop a few weeks ago and although I did not purchase my dress the woman who helped me was very sweet. She explained to me they carried more off the rack dresses and older styles and they didn't exactly have what I was looking for. She was sweet enough to take my information and let me know if any similar dresses come in she would contact me. This bridal shop is very professional and they do have a variety of dresses so I would recommend coming here.
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Julie Sent on 10/04/2019
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Recommend!
Had an amazing experience with Garnet + Grace! They were so professional, especially leading up to the appointment. My consultant Gabby was super attentive and made me feel comfortable and confident throughout the process. I had originally booked 2 bridal appointments for the day with Garnet + Grace being my very first wedding dress shopping experience and had to cancel the 2nd one. Gabby had me practice walking down the room with my dad while wearing our favorite gown. And that was it! I found my dress and I absolutely love it! I definitely recommend Garnet + Grace! Thank you for the fun and memorable experience.
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Melissa Sent on 09/22/2019
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July 2019 wedding
I bought my wedding dress here because they were the ONLY place that had a blush wedding dress. Every other place I looked at had dresses in ivory, champagne, nude, but not blush. I fell in love with my dress the first time I saw it on display at the store window. I came in during my appointment and was given 5 different dresses to try on but I still chose the one blush one at the window. The dresses they hold in the store is what you get, you cannot choose a specific color or size and have them order it from the designer. That's how they are able to keep their prices so affordable. My dress was from 2 seasons ago, but was new and exactly what I was looking for. It was a couple sizes too big but I knew I had to get it altered anyway because any wedding dress I bought would have to altered to fit my 5'1'' petite frame. They also recommended me to a very talented and affordable alternation specialist. They also gave me $200 off if I bought the dress right there and then. I was sold!
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Cheyenne Sent on 04/26/2019
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Perfect fit
I went into Garnet and Grace just to try different styles and see what I liked. They were fully booked, but Olivia (one of the consultants) was wrapping up an appointment and said she could help me out before her next appointment arrived. I told her what I was looking for and she grabbed a few dress I described. We both decided to try the sizing of the first one grabbed and when she helped put it on me, it was PERFECT. The fit was amazing. I was trying not to say "okay I'm done this is it" but at that moment I fell in love with that dress. Olivia helped me find the perfect belt to bling it up and the best veil. I AM SUPER EXCITED to wear my dress on my wedding day and I would HIGHLY recommend that EVERYONE make Garnet and Grace your first shop stop. It was my first and only.
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Natalie Sent on 02/18/2019
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Great experience
The first time I went to a bridal salon (it wasn’t garnet+grace) was a horrible experience for me so I came to garnet and grace scared to try on dresses yessica was super nice and so helpful! She asked me so many questions to try to get an idea of who I am what I want in a dress to try to figure out the perfect dress for me. She picked out a bunch of beautiful dresses for me that I loved and she never pushed me or pressured me into getting one. she listened to what I liked and didn’t like about each one. I really feel she understood my vision. She also helped me sort out my feeling threwout the process it can get a little overwhelming and confusing once you start trying on so many amazing Dresses but she helped me figure out which dress was in the lead. I hate shopping for myself because I feel like nothing looks good on me but this really was a great experience!! They are letting me come back with my whole family to try it on for them since they weren’t there. After a week of the whole experience I was a bit overwhelmed because I wasn’t sure if I made the right choice, when I emailed them asking for a picture of the dress they quickly responded with a picture of my dress. I haven’t had any doubts since.
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Arlene Sent on 05/24/2018
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I found Garnet and Grace while searching for reasonable priced wedding gowns. I made an appt with them and let me tell you, not only are they reasonably priced, they have a huge selection of gorgeous gowns! If that wasn't enough, their customer service is amazing. Megan is wonderful! She was so patient with me and my bridal party. She was very personable and caring. She had great suggestions and knew what she was talking about. She was never pushy or trying to over sell us. I found the most gorgeous gown on my very first visit, which got me a 200 dollar discount! They have great seamstresses that were able to alter my dress to fit me perfectly. I felt like a true princess on my wedding day and I can give kudos to Garnet and Grace for helping me feel that way! Thank you!!
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Judith Sent on 03/25/2018
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Garnet+Grace is a wonderful sample size bridal boutique. The experience was warm and inviting. We were lucky enough to have both wonderful ladies helping us and providing their expertise. My sister said “yes to the dress”!!
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Evelyn Sent on 02/28/2018
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5 out of 5 rating
Garnet + Grace is near Lavender Nail Salon; there is a Starbucks within the same plaza. This was the second shop I visited when wedding dress shopping. It's recommended to schedule an appointment beforehand if you plan to visit on a weekend because they can book quickly. You can easily book your appointment online and you'll receive a confirmation phone call by Meghan (store owner). During the phone confirmation, Meghan will ask a few questions about what you're looking for to get a better understanding of your style and what your budget is. She is VERY mindful of your budget.
This is a boutique store and it's an "off-the-rack" type of dresses. But there is a huge selection of dresses, some starting from $299 to over $1,000. My experience with Meghan was amazing. At the beginning of my appointment, she explained how the store works. She let me look around at dresses I wanted to try on, and pulled out a few more for me to try on. Meghan made me feel so comfortable and provided her honest opinion to each dress I tried on. I loved that Meghan didn't seem pushy and allowed me to express how I felt in each dress. She orders dresses maybe once a month or so. I went at the beginning of February, and she suggested to come back around mid-March for new dresses. I even overheard her give another bride recommendations to another bridal shop since the bride didn't find what she was looking for. Meghan genuinely cares about everyone that walks into her store. When I found my dress, Meghan "jacked me up" and suggested where to go in the store to see how my dress looked in natural lighting.
The parking lot can get filled quickly! Be sure to arrive a few minutes early just in case. There are a couple of parking spots reserved for Garnet + Grace. If you follow Garnet + Grace on Facebook and Instagram, you'll see when they have special deals in-store too. If you purchase your dress on your first appointment, you can get $200 off.
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Jessica Sent on 01/21/2018
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Cannot express how much I loved my experience at Garnet + Grace! When I say loved... I mean LOVED! Went in back in December to find my dress and had a great experience. I found a dress, but quickly learned it was not the dress for me. They understood my situation and told me to come back in to search for another dress.
Went back in today and I was blown away by the service Megan gave me. She understood my new vision for my dress and pulled exactly what I was looking for! As I was trying on dresses, she never pressured me or made comments to direct me to choose a specific dress. The first dress that I tried on today was the one and I feel so incredibly happy! I am so thankful for Garnet + Grace, and Megan for understanding and helping me find my perfect dress!
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Samantha Sent on 07/24/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
The only this I would change is I would have liked to have had more then 3 people with me.
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Marian Sent on 06/05/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Absolutely fell in love with this place. Found the dress of my dreams & customer service was AMAZING! Love how Megan welcomed my bridesmaids & nephew to take a peak on a last minute, random drop in.
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Delia Sent on 05/06/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I loved the service I got from Megan. After going to other dress shops I came here to look for a dress in my budget. Megan found many dresses that were my side and perfect for my venue. She went above and beyond in making sure that I found the perfect dress for my special day. She even said to come back if I need any help with my dress. Even recommended a great seamstress near me.
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Valerie Sent on 04/18/2017
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
This boutique is absolutely amazing!!! As a plus size bride and having no clue what size I wore in bridal gown I went from dress shop to dress shop feeling more discouraged with each passing shop I went to. They told me things like for my size I'd have to special order or it will cost more since they have to use so much fabric. But walking into garnet and grace bridal boutique it was amazing, I got greeted at the door by a wonderful women named Megan Welch, she made me feel so comfortable asking me if I needed water and made me feel okay with being a plus size bride. The selection they had of dresses on my size was incredible!!!! I felt like any other average sized bride just enjoying all the dresses and how they made me look and feel. For the first time out of this whole time since I got engaged I felt like a bride, and not just any bride but a beautiful one. I even found the perfect designer dress at the lowest price ever, I couldn't believe it. And she gave me all the resources I need to help plan my wedding from a cheap/reliable dress tailor to a wedding photographer to a place to the flowers for my wedding. I highly recommend this bridal boutique to any bride that is searching for that perfect dress!! ??
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Kim Sent on 03/21/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Megan at Garnet + grace was amazing. I called after seeing some good reviews for them on yelp. They were able to fit me in for a Saturday (when I called on a Wednesday). After describing what types of dresses I was looking for Megan actually gave me a call back to let me know they may not have many dresses that were the style I wanted but were getting some in and showed me the dresses and styles that matched what I was looking for and in my approx size. After about a week and a half they followed up with a call and an email to let me know dresses had arrived if I wanted to make a new appointment. I really appreciated that they were honest and didn't waste my time. Great service.
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Kristina Sent on 03/15/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I found you by accident. I had to take my fiancé to the urgent care close to you. When I wine back I had a wonderful experience. I did not have an appointment, but I was still able to get the attention that I needed. Tried on a few dresses that were selected by what info I could give to Megan and her assistant. I found my dress at Garnet and Grace. Loved that the dress I tried on was the one I took home. Thank you so much for your awesome service.
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Escarlett Sent on 03/07/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I loved the one on one attention I got. I knew what I was looking for and she gave me what I was asking for. Great customer service, very helpful want to go back again. Pricing is affordable to my budget and very flexible with time
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Katie Sent on 02/23/2017
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
I highly recommend Garnet and Grace! Megan is very dedicated to helping her brides find the perfect dress. She has a great selection of off-the-rack dresses at really good prices! I had a really fun time trying on dresses and never felt rushed or pressured at ll.
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Lizett Sent on 02/18/2017
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I had the best experience at Garner and Grace! Megan is awesome! So helpful, she made me feels like a Queen! They had variety on prices and styles. I had the feeling since arrived there that my wedding dress hunting will be end on this place and it did!!!
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Jeanette Sent on 02/07/2017
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5 out of 5 rating
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5 out of 5 rating
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The place was so clean and nicely organized. I was so satisfied with the various selection of dresses they had to try on and veils. I found the perfect dress with the exact veil I wanted at a great price considering how detailed my dress is. Thank you!!!! ??
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Candyce Sent on 02/21/2017
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Quality of service
5 out of 5 rating
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5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Megan was amazing from the moment I scheduled an appointment and all the way through my payment. She was very open and honest about what I should expect and made sure I stayed withing my budget. This is a woman who knows what she's doing! She was very thorough in finding out my taste in dresses and pulled something perfect! We tried on several but I was immediately sold on the first one. She was very personable and professional and is just one of those people that can make you feel at ease; exactly what a bride needs during the stresses of wedding planning! I highly recommend Garnet + Grace and Megan. In addition to the wonderful staff, the dresses are gorgeous, well kept, and priced at a steal.
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Emily Sent on 01/22/2024
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating
Amazing experience at G+G!
Christina at Garnet and Grace was a dream to have as my bridal consultant! She was so sweet, supportive, and understanding throughout my whole appointment and really listened to what I wanted. At one point, I felt like everyone wanted me to say yes to one dress but I wasn't quite sure and was really on the fence, and Christina encouraged me to try more dresses and helped me figure out exactly what was missing. Without that extra encouragement and her understanding of my indecision, I never would have found my perfect dress (and at a very discounted price!). Also, two of my best friends couldn't attend in person, but they allowed me to use their Wi-Fi to video chat my friends into the appointment. Overall, my entire experience at G+G was amazing and I'd highly recommend it to any bride looking for a discounted, beautiful dress and a good bridal dress search experience.
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Angelique Sent on 12/22/2023
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5 out of 5 rating
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4 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
Amazingly awesome!
I had Hayley help me and most helpful person ever, she helped me find THE dress. I hope she helps with my alterations.
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Rachel Sent on 04/20/2022
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5 out of 5 rating
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5 out of 5 rating
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5 out of 5 rating
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4 out of 5 rating
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4 out of 5 rating
Great stylists, mixed experience with dresses
I enjoyed my experience trying on wedding dresses here last summer. The staff were sweet, helpful and not pushy at all. The experience was great. I was underwhelmed by the dress selection, given it’s overstock/wholesale dresses there are limited choices and styles. I didn’t love what I tried on though I was joined by my mother and she loved the styles and pricing, maybe just my preferences - I ended up buying elsewhere . I think Bay Area brides on a budget should try out this spot and you might get lucky to find your special dress!
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Jessica Sent on 08/10/2022
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Quality of service
1 out of 5 rating
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3 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
Alterations nightmare
Found my dress at G+G and was convinced by my the sales representative that we could alter the dress to my fit. The long selves were too tight around the arm pit and slip off my shoulders causing a large gap in the chest. I have zero range of motion because the fabric has no give. i was told by 3 separate alteration locations that this dress was going to be a challenge to adjust. The end product is super uncomfortable and i was not aloud to return nor exchange. I went to G+G for help and was told upon purchase that i may exchange if alterations had not been made. Before altering the dress, i expressed concern and the feed back given by THEIR recommended tailor along with my second and third opinion tailors. My desire was to try on a different dress that might fit me a bit better, yet i was told they would do nothing to help me. She explained that because i paid in full all sales were final. Im so very disappointed. I spent 2000 on my dress and an additional 750 trying to alter it best we can for my day. This was a horrible experience
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Steph Sent on 02/24/2022
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Quality of service
1 out of 5 rating
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3 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
Terrible customer service don’t go if “plus size”
I’m very displeased with this company AND THEIR SERVICE. Very disappointed!
1)when I walked in I wasn’t even greeted (no big deal there were other brides there) once I walked up to the desk I was then greeted by one of the staff, another bride came in at the same time I did and the staff member that greeted me asked me what I needed and then looked at the other bride (which she responded the same thing) and then went with the younger and slimmer bride… yes I’m pulling the age card because it was obvious!
2)Then after 45 minutes to an hour of waiting past my appointment I was finally assisted by another lady.
3) there are no bathrooms for customers. Apparently they sent a text stating that their was no public restroom due to covid but we weren’t just anyone… we were customers!
4) I was trying on a dress and due to the dress not fitting well (it was a bit small on me) the staff member asked for assistance from another staff member (great! I appreciate that). What I didn’t appreciate was the staff member saying to me “okay well I’m going to help my little bride”. I sh** you not this is verbatim what she said to me! I don’t recommend this place at all and am appalled by the service provided. I wanted to walk out and should have from the beginning.
5) BTW you pay too $ for a wedding dress that has been tried on by so many other brides because “they don’t order others”. So basically you don’t get a new dress and if you like a dress that isn’t your size you are SOL because they don’t have it.
I can’t make this up! This really happened!!! I would not even suggest this place to my worst enemy (if I had one).
