Galt House Hotel Reviews

Reviews

• Featured

  Sarah V. Sent on 11/13/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Exceptional, Professional, & Personable

  If you are planning your wedding, you have to know how exceptional Katie Curran has been at The Galt House. Katie has gone above and beyond to make sure our day is exactly what we dream of for our wedding and has been very helpful working within our budget. She has wonderful communication, which is one of the most important things for planning a wedding. The Galt House renovations are elegantly modern and the views are the best in the city. The best part, there are so many different options for what you want your wedding to look like. Huge plus here-The Galt House provides so many things that you usually have to rent at most venues. Weddings can be stressful to plan, but Katie has made planning everything such a fun and exciting time. I cannot wait to wake up at The Galt House on our wedding day!

  If you are planning your wedding, you have to know how exceptional Katie Curran has been at The Galt House. Katie has gone above and beyond to make sure our day is exactly what we dream of for our wedding and has been very helpful working within our budget. She has wonderful communication, which is one of the most important things for planning a wedding. The Galt House renovations are elegantly modern and the views are the best in the city. The best part, there are so many different options for what you want your wedding to look like. Huge plus here-The Galt House provides so many things that you usually have to rent at most venues. Weddings can be stressful to plan, but Katie has made planning everything such a fun and exciting time. I cannot wait to wake up at The Galt House on our wedding day!
• Amanda Sent on 12/20/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Turned out amazing

  We chose the Rivue because of the beautiful venue and the view it offered with the convenience of having a hotel attached. In the year we had a contract with the Galt House we had three coordinators which was frustrating and unassuring. Our first coordinator Courtney was amazing, our second coordinator was stressful, and our third coordinator Brooke was amazing! I lived out of town and it became exhausting constantly scheduling time towards reexplaining my vision, going over what had previously been promised and hoping the same would hold true with the next person. The first tasting was a terrible experience as it tasted like my family and I were eating cold day old food and it was not what we had picked out (this occurred during the time of our second coordinator). I was unable to attend the "redo" as I lived out of town but my family said it was a 5 star tasting and that they didn't want to leave (this occurred when our third coordinator was in charge). After we got through the many months of frustration due to administration change everything came together because of one person, Brooke.. Brooke Valentine did an absolutely incredible job taking over and went 100% above and beyond to make sure our wedding was perfect and stress free. She had a lot to of questions to answer that previous administration did not get around to and she did it all in a timely fashion. She was extremely easy to talk to, very understanding and accommodating. She rein-stilled the confidence and trust that every bride needs in a coordinator. I am so thankful she took over and I will always recommend the Galt House as a wedding venue as long as Brooke is in charge!

  We chose the Rivue because of the beautiful venue and the view it offered with the convenience of having a hotel attached. In the year we had a contract with the Galt House we had three coordinators which was frustrating and unassuring. Our first coordinator Courtney was amazing, our second coordinator was stressful, and our third coordinator Brooke was amazing! I lived out of town and it became exhausting constantly scheduling time towards reexplaining my vision, going over what had previously been promised and hoping the same would hold true with the next person. The first tasting was a terrible experience as it tasted like my family and I were eating cold day old food and it was not what we had picked out (this occurred during the time of our second coordinator). I was unable to attend the "redo" as I lived out of town but my family said it was a 5 star tasting and that they didn't want to leave (this occurred when our third coordinator was in charge). After we got through the many months of frustration due to administration change everything came together because of one person, Brooke.. Brooke Valentine did an absolutely incredible job taking over and went 100% above and beyond to make sure our wedding was perfect and stress free. She had a lot to of questions to answer that previous administration did not get around to and she did it all in a timely fashion. She was extremely easy to talk to, very understanding and accommodating. She rein-stilled the confidence and trust that every bride needs in a coordinator. I am so thankful she took over and I will always recommend the Galt House as a wedding venue as long as Brooke is in charge!

  Galt House Hotel's reply:

  It was a pleasure to be part of your special day, Amanda! Your kind words mean SO much to me and will stay with me forever. Your day was beautiful and I love what I do because of clients like you! Thank you for your feedback and I hope to see you soon! :)
  -Brooke
• Katie Sent on 06/22/2015
  5 out of 5 rating

  5.0
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  The Galt House is my reception location and I cannot wait! The ballroom is spectacular and Courtney/Amber are great to work with. They respond to e-mails in a timely manner and are willing to help accomodate whatever I need to make my dream come true! They are also willing to help keep my budget in line-We are staying there the night of and the bride and groom and parents of the bride get a free room!

  The Galt House is my reception location and I cannot wait! The ballroom is spectacular and Courtney/Amber are great to work with. They respond to e-mails in a timely manner and are willing to help accomodate whatever I need to make my dream come true! They are also willing to help keep my budget in line-We are staying there the night of and the bride and groom and parents of the bride get a free room!
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• Katie Sent on 10/16/2013
  4.8 out of 5 rating

  4.8
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    5.0
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  I just recently had my wedding reception at the Galt House and overall we are VERY satisfied with how everything went. It truly was our perfect wedding and reception. We chose to use the Archibald Cochran ballroom. The food was fabulous, the servers and bartenders were great to work with, efficient, gracious and never in the way. The main woman in charge of service consistently checked in with my mom to make sure things were going well and made her plates of food. They also updated her on the bar status and when our alcohol budget was running low. The room was absolutely beautiful once decorated and I greatly appreciate how much they set up for us. On my big day I wasn't scrambling to place menus in napkins :) and I love that I didn't have to worry. They really took care of everything. The only real "issues" I have, is that I feel there were missed opportunities to really wow us. Our honeymoon suite was a standard room with no special touches. No flowers, no note of best wishes, no vase for my bridal bouquet, and no champagne. A welcome kit or any of those items would have been very special. I had thought a box of our food would be awaiting us when we arrived in the room, but that wasn't provided and we were starved! They also at times seem to nickel-and-dime you. Only lap length white tablecloths are provided free, which is not appropriate for a formal event. I hate seeing table legs! And only certain colors of napkins provided. Just not a lot of wiggle room. Also would charge to pass out the cake and to provide guests with their welcome bags at check-in. Some things I just feel should be provided with such an expensive reception and lots of hotel rooms for guests booked. I would however use them again in a heartbeat. I have had friends and family tell us it was the best food they have had, the most beautiful and really the best wedding they have ever attended. Exactly what a bride wants to hear!

  I just recently had my wedding reception at the Galt House and overall we are VERY satisfied with how everything went. It truly was our perfect wedding and reception. We chose to use the Archibald Cochran ballroom. The food was fabulous, the servers and bartenders were great to work with, efficient, gracious and never in the way. The main woman in charge of service consistently checked in with my mom to make sure things were going well and made her plates of food. They also updated her on the bar status and when our alcohol budget was running low. The room was absolutely beautiful once decorated and I greatly appreciate how much they set up for us. On my big day I wasn't scrambling to place menus in napkins :) and I love that I didn't have to worry. They really took care of everything. The only real "issues" I have, is that I feel there were missed opportunities to really wow us. Our honeymoon suite was a standard room with no special touches. No flowers, no note of best wishes, no vase for my bridal bouquet, and no champagne. A welcome kit or any of those items would have been very special. I had thought a box of our food would be awaiting us when we arrived in the room, but that wasn't provided and we were starved! They also at times seem to nickel-and-dime you. Only lap length white tablecloths are provided free, which is not appropriate for a formal event. I hate seeing table legs! And only certain colors of napkins provided. Just not a lot of wiggle room. Also would charge to pass out the cake and to provide guests with their welcome bags at check-in. Some things I just feel should be provided with such an expensive reception and lots of hotel rooms for guests booked. I would however use them again in a heartbeat. I have had friends and family tell us it was the best food they have had, the most beautiful and really the best wedding they have ever attended. Exactly what a bride wants to hear!
• Lindsey Sent on 07/02/2011
  4 out of 5 rating

  4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    3.0 out of 5 rating
    3.0
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    5.0 out of 5 rating
    5.0

  The Galt House as an overall package venue was good. It was the coordinator that we had to deal with that took down the rating. The coordinator would argue with us (bride and groom) about what we wanted and we were willing to do. We had to constantly remind her of what we wanted despite her "writing them down". In the end, it all worked out and most of the staff was very friendly and helpful. But, getting to that point was a headach and almost made us change our minds dispite what would have been a huge monitary loss. Our advise, if you go with the Galt House make sure you keep a good record of ALL conversations and are comfortable with the person you have to work with.
  
  P.S. The food was fantastic!

  The Galt House as an overall package venue was good. It was the coordinator that we had to deal with that took down the rating. The coordinator would argue with us (bride and groom) about what we wanted and we were willing to do. We had to constantly remind her of what we wanted despite her "writing them down". In the end, it all worked out and most of the staff was very friendly and helpful. But, getting to that point was a headach and almost made us change our minds dispite what would have been a huge monitary loss. Our advise, if you go with the Galt House make sure you keep a good record of ALL conversations and are comfortable with the person you have to work with.
  
  P.S. The food was fantastic!
• Ryan Sent on 12/01/2011
  3.9 out of 5 rating

  3.9
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    4.0 out of 5 rating
    4.0
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    3.0 out of 5 rating
    3.0
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    3.5 out of 5 rating
    3.5
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  The Galt House was beautiful and wonderful. When we booked it back in Feb Kristy Brown was working, a wedding angle sent from the wedding gods. Everything was "yes", "sure", "you don't want to do that because... but I would suggest." Kristy left in early summer and the Galt House never recovered. The new planner was thrown into pool quickly and never swam to the top. But all in all, the Reception was incredible, our 200 guests talked non stop about how good the food. If you choose the Galt you will never regret.
  
  Good Luck

  The Galt House was beautiful and wonderful. When we booked it back in Feb Kristy Brown was working, a wedding angle sent from the wedding gods. Everything was "yes", "sure", "you don't want to do that because... but I would suggest." Kristy left in early summer and the Galt House never recovered. The new planner was thrown into pool quickly and never swam to the top. But all in all, the Reception was incredible, our 200 guests talked non stop about how good the food. If you choose the Galt you will never regret.
  
  Good Luck
• Reem H. Sent on 05/26/2023
  1 out of 5 rating

  1.0
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    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  I wish I had not had my reception here

  My daughter and I wish she had not had her reception here. They changed the event manager on us three times, and the one we ended up working with the longest had a horrible attitude, no attention to detail, and often refused to return our calls, texts, and emails. It seems like the event staff feel overwhelmed, and they deal with that by ignoring and being rude to their clients. The event manager also appeared completely uninformed and frequently dropped the ball on important tasks. The event manager couldn't even answer simple questions like, "How much does X dish cost?" She also forgot to coordinate with the DJ to show him how to control the lights like she said she would, so then the whole night, guests were messing with the lights instead and it was totally chaotic.
  Most importantly, the food we tasted and ordered for the reception was NOT what the Galt House served at the reception. The side dishes, vegetables, sauces, dressings, presentation--nearly everything was different and not what we had agreed on in writing. And, dinner was supposed to be served at 7pm and end at 8pm, but half the guests (including the bride and groom) hadn't even received their food at 8 pm. It threw off the whole timeline for the evening. My daughter, as the bride, had to go inventory who had food at every table and direct the waitstaff to them. It's not how she wanted to spend her wedding reception.
  What I described here are just the problems that affected the wedding day itself, but there were tons more that eventually got resolved but made the planning process way more stressful than it needed to be. After seeing our experience, my other daughter and family friends say they would not use the Galt House for their weddings. I wish we had known not to as well.

  My daughter and I wish she had not had her reception here. They changed the event manager on us three times, and the one we ended up working with the longest had a horrible attitude, no attention to detail, and often refused to return our calls, texts, and emails. It seems like the event staff feel overwhelmed, and they deal with that by ignoring and being rude to their clients. The event manager also appeared completely uninformed and frequently dropped the ball on important tasks. The event manager couldn't even answer simple questions like, "How much does X dish cost?" She also forgot to coordinate with the DJ to show him how to control the lights like she said she would, so then the whole night, guests were messing with the lights instead and it was totally chaotic.
  Most importantly, the food we tasted and ordered for the reception was NOT what the Galt House served at the reception. The side dishes, vegetables, sauces, dressings, presentation--nearly everything was different and not what we had agreed on in writing. And, dinner was supposed to be served at 7pm and end at 8pm, but half the guests (including the bride and groom) hadn't even received their food at 8 pm. It threw off the whole timeline for the evening. My daughter, as the bride, had to go inventory who had food at every table and direct the waitstaff to them. It's not how she wanted to spend her wedding reception.
  What I described here are just the problems that affected the wedding day itself, but there were tons more that eventually got resolved but made the planning process way more stressful than it needed to be. After seeing our experience, my other daughter and family friends say they would not use the Galt House for their weddings. I wish we had known not to as well.