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Gallant Knight Limousine Inc. - Madison Reviews

Gallant Knight Limousine Inc. - Madison

Gallant Knight Limousine Inc. - Madison

Madison, WI
4.8 out of 5 rating, 24 Reviews
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Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
24 Reviews
96% recommend it
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
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    4.9 out of 5 rating

Awards

24
  • A
    Amanda L. Sent on 08/19/2023
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    Great service!

    Great shuttle service! Responsive and helpful customer service and they were very prompt with their pickups and dropoffs. Highly recommend!
  • Laura
    Laura C. Sent on 05/15/2023
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    Easy to work with

    Gallant knight has a fleet of elegant busses. We originally requested pricing for a smaller bus but ended up booking the 37 seat bus due to the competitive pricing. Our guests appreciated the end of night transportation as did we.

    We needed to add an extra run at the end of the night and the team was easy to work with.
  • Kate
    Kate F. Sent on 03/05/2023
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    Very Pleased

    The original party bus we had reserved became unavailable due to an accident in the week leading up to our wedding. Gary was completely transparent and supportive, not hesitating to provide us another vehicle at a discounted cost. The party shuttle was clean, the driver was polite, and we still had a great time in between ceremony and reception. He even stopped at Kwik Trip per bridal party request. Would highly recommend Gallant Knight and plan on using them in the future!
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  • A
    Ashley B. Sent on 10/06/2022
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    Smooth Ride all the way!

    Gallant Knight's service was both timely and friendly. Gina helped us to figure out routes, pick up, and drop off times. She was warm, professional, and knowledgeable over the phone. Our driver was timely and extremely friendly. She engaged the children in our wedding party and kept smiles on their faces. Our 24 person Shuttle was both comfortable and clean. We appreciated knowing that our guests were going to get to and from safely and in good company. The service was excellent and our driver fit our group of people very well. THANK YOU, so much!
  • Ava
    Ava B. Sent on 10/15/2021
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    Amazing wedding transportation

    Gallant Knight was the perfect company for our October wedding! The drivers were extremely punctual, professional, and friendly when transporting our large wedding party. We had a blast in their limo bus! They also had the most competitive pricing I found in the Madison area. We highly recommend them :)
  • Gyna
    Gyna Sent on 07/08/2019
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    Excellent!

    Gallant Knight Limousine service saved our wedding day due to poor business from a different company. The process to book was easy! Steve, our driver, was on time, friendly and safe! The bus was spacious and clean. My only regret was not going with them from the beginning, thank you!

    Gallant Knight Limousine Inc. - Madison's reply:

    So happy that we were able to help you out and that you were so happy with the service and our chauffeur, Steve! And thanks for the great review!
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    Anne R. Sent on 05/05/2019
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    Great party bus and guest transportation

    We hired Gallant Knight Limousine for their party bus for our wedding party and a larger bus for our guest shuttle between the reception and hotel. They were very organized and on time. Their vehicles were also in very good condition. We highly recommend them!
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    Angie Sent on 06/14/2018
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    Our driver, Bob was a hit! Many people told me he was very professional and fun. My sister-in-law left her phone on the shuttle at the end of the night and he reached out and set up a time to return it the next day. We ended up adding stops along the way and Larry was great at making the changes. Great service!
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    Amanda Sent on 10/16/2015
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    Easy and hassle-free transport from ceremony to reception. We stopped at a few locations for pictures and there was no confusion or waiting. Great service!
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    Sherry Sent on 08/19/2015
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    We hired Gallant Knight for our son and daughter-in-law's wedding on May 30th and we couldn't have been more pleased. The driver, Troy, was fantastic! The limo was clean/spacious and because they rent by the hour, the pricing was great. The wedding was out of town and we were unfamiliar with limo services in that area so we went with Gallant Knight because we have used them before and have always had an excellent experience.
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    Clare Sent on 08/20/2014
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    We had shuttles to and from the hotels, with return shuttles running every hour. Also had a limo for the bridal party to get to the ceremony. The coordinators we worked with were very helpful and gave good suggestions on time frame and which size shuttles to have when and where. The shuttles were clean and very nice and comfortable. The limo was great. Drivers were all professional.
  • Luke
    Luke Sent on 05/15/2013
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    They provided great customer service and were flexible with adjusting our timeframes.
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    Margo Sent on 10/01/2012
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    Gallant Knight was amazing. Amazing limo bus, driver, staff and prices. Will definitely use them again.
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    Aleice Sent on 08/09/2011
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    The limo driver was right on time! He also gave us extra time before we left (because we were running late of course)!
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    Susan Sent on 06/28/2010
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    We were very pleased with Tom who was the driver for our daughter's wedding 6-5-2010. It rained that day and he was very considerate and helpful to the wedding party. It was on-time and had them to where they needed to be.
    He helped take our guests back to the hotels also.
    He called the Bride and Groom to apologize to them that he wasn't there to take them back to the hotel after the reception ended. They took a cab back to the Hilton Mona terrace from the Overture Center, but they were ok with it. They actually thought it was kind of funny....that they the wedding couple were left to take a cab because the limo was taking their guests back to their hotels.
    They are very good to work with.
    Thanks,
    Susan
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    Tegan Sent on 11/15/2007
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    These guys did everything to please us!
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    Stephanie Sent on 09/03/2008
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    Gallant Knight provided excellent service. We got a limo and a shuttle van for our wedding and the drivers were exceptional. They were on time and very courteous. I would highly recommend them for your wedding transportation needs.
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    Katie Sent on 02/16/2017
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    We hired Gallant Knight to take ourselves and our wedding party around Madison in between the ceremony and reception. They were so great to work with and my husband and I couldn't be happier with the service we received from them! Our driver was very professional and accommodating and he made sure he knew exactly where we wanted to go and our time frame for doing so. We found that Gallant Knight was a lot more reasonably priced than some of the other companies in Madison which was also a plus. The bus that we rented was in great shape and we couldn't have been happier with our overall experience!
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    Chessie Sent on 09/27/2011
    4.8 out of 5 rating
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    We used Gallant Knight for our Wedding Party's transportation- we got a 20 person partybus type thing. The vehicle was awesome and such a good decision- very easy to get in and out of, even in my dress. Our driver was Tom and he was very nice and knew how to get everywhere. The other shuttle company we used for the remaining guests ended up being late so Tom went to a few hotels for us and picked up people- a huge life saver. We tried to save some money with the other shuttle and look where it got us... Gallant was professional, clean and responsive- would highly recommend.
    One suggestion- there seem to be several deals, especially from the bridal shows so try to find coupons/deals before booking, but overall good value.
  • User2204917 Sent on 06/30/2015
    4.7 out of 5 rating
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    They were great. We changed the time of our reservation the day of and that was fine. They were about 3 minutes late picking us up, if I am to be picky. Great service. The limo driver took pics for us. They also can be rented by the hour when most limo services are only in 3 hour chunks.
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    Jessica Sent on 10/09/2007
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    Very good service. Good prices.
  • User1125994 Sent on 04/04/2013
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    We used Gallant Knight for our transportation for offsite pictures and the midnight car service. We rented the Hummer Limo and were very pleased. The guys in the wedding party loved it and it was comfortable for the 9 of us that used it. It was also very easy for the girls and myself to get in and out with our dresses. Our driver was very nice and very flexible to work with our photographer and the places he wanted to stop. We ended up deciding to leave our reception before midnight and called to see if we could get picked up early and our driver had no problem doing so. He also offered to stop somewhere for food or coffee if we needed it. It was really nice to have someone else drive us after a long day and drop us off at our hotel. We ended up going 45 minutes away from our reception and they were able to drive us there at no additional cost.
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    Joanna Sent on 08/27/2008
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    Very nice and clean vehicle with a nice driver. We used a 14 passenger SUV limo as transportation from our church to our reception venue, however we did stop at multiple locations to take photographs. The driver was very flexible and followed our photographer so that he would know when to pull over. It was a little tricky finding him once we were done taking photographs at a few particular places in downtown Madison..we had to wait a couple minutes to be picked up. Also, didn't quite communicate where he would be when we were done with pictures. Overall, very good value for the cost and a very nice limo...just a little confusion during our pictures.
  • Nadia
    Nadia Sent on 06/16/2019
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    Rude to bride and groom!

    I rented a 14-person sprinter van to shuttle guests back to their hotels a few weeks before the wedding. I specifically asked that the van be back at the reception venue at 12:15 am so that family, bridal party, and bride and groom could have the last ride back (service ended at 12:30); it was his job to tell guests that he was waiting for the bridal party and couldn't give any more rides. We got outside and there was NO van. We called the office (they never gave us the driver's contact information like our other transportation company did) and they could not get in touch with the driver. When he finally arrived around 12:30, he was EXTREMELY rude to us (hello, we are the bride and groom!!) and blamed our guests. We were very clear with him that we would not pay for extra time since he did not fulfill the request to pick us up at 12:15 and he said something snarky in return (and his phone was ringing and ringing and he did not answer it... um, that was the office trying to contact him!). We had to call the office after the ride and tell the woman what had happened and ensure that we would not be charged for extra time (what a romantic night of our wedding). A few days later, we were on our mini-moon and I got a voicemail from Larry saying that I never gave him my payment info and that I was evading payment. Obviously, I did give it to him over the phone prior to the wedding and they had already charged me, including tip. He never called back so I'm unsure if he wanted to charge us more or not, but if he did I would fight it. Avoid!!
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