Galaxy Limousine, Inc. Reviews

Galaxy Limousine, Inc.

Fairless Hills, PA

4.7 out of 5 rating, 38 reviews

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4.7 out of 5 rating

4.7

Very good

38 reviews

Recommended by 93% of couples

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Quality of service
4.6 out of 5 rating
Average response time
4.7 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
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Flexibility
4.7 out of 5 rating

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Natalee Sent on 09/22/2019

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One hundred percent amazing!

Galaxy Limousine was absolutely perfect. They took such great care of my husband and I and our bridal party, they go above and beyond. I would definitely use them again!
Lauren Sent on 07/09/2019

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Definitely recommend!

We used Galaxy as the transportation for our wedding that was at the end of May. The limo bus that the wedding party took and the limo that I took with my parents to the church were both modern and clean. Everyone was great. Definitely recommend!
Jay D. Sent on 07/08/2019

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A Night We Won't Forget!

Galaxy Limo was nothing short of amazing. Kirk was awesome from planning until the day of. He was super responsive and made changes as needed. He even let me know that I overpaid on the tip as I did not realize it was included in the price! I appreciated his honesty and integrity. We loved the party bus! Our driver was very accommodating and made sure we were comfortable. He even asked me if I had everything I needed before getting on the bus. We had full control over the bluetooth and were stocked up on drinks! At the end of the night, our driver even drove us around a little extra since we were having so much fun! I highly recommend Galaxy Limo! It truly was a day we will never forget, thanks to Kirk and his team!

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Danielle Sent on 05/12/2019

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Super friendly

Easy to work with, ahead of schedule. Bus was spacious and clean. Our driver Deb was great
Vicki Sent on 09/07/2018

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Kirk was great and easy to work with. I was able to book my limo 2 weeks prior to my wedding without a problem! Clint was our driver, he was prompt, polite, cheerful and beyond helpful and courteous! Thank you for being so dependable!
Kenneth Sent on 08/10/2017

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My wife and I had the pleasure of using Galaxy limo for our transportation and limo needs. In the Philadelphia area, there are a fair amount of not so good reviews on various companies. Our diver, Clint, went above and beyond to make our day enjoyable and care free. He was both kind and professional. At the end of the night when I had forgot something, he added an extra trip in our town car, so my bestman could retrieve something from the hotel. Not only was this something he didn't have to do, he didn't hesitate the slightest in offering to do so. This is something that really stood out for me and my wife. On top of the fantastic service provided, the limo's themselves (Chevy and towncar) were topnotch. Not a single complaint with anything, and we highly recommend Clint and Galaxy for any and all of your limo needs. Thank you so much Clint for everything!
Allison Sent on 05/12/2017

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We decided to use Galaxy Limo for our wedding on April 29th, 2017. I researched a bunch of places but Galaxy seemed like the most reasonable value for what we needed. We rented the Ford F-250 stretch limo and it was AMAZING. It was huge and stocked with snacks and waters. There were also champagne glasses and coolers provided to keep our champagne cool. Kirk was our driver for the day and he definitely went above and beyond for us and the entire bridal party. He made sure we all got in and out of the limo safely since it's a step up. He also helped me out with my dress at the church and at the venue. He also helped fix my dress before I went down the aisle! He was incredible and very personable! Throughout the planning process he also answered us very quickly and was great to work with. I HIGHLY recommend using Galaxy Limo for your next event!
Serena Sent on 12/07/2016

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What an amazing experience with our driver (Dee). We rented a limo bus for our wedding and Dee went above and beyond her duties. She even helped with my dress before I walked down the aisle. The limo was perfect for our wedding party and had everything we needed. I would recommend Galaxy for any occasion.
Anne Sent on 11/25/2016

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Kirk and his team were phenomenal! I used him twice: once for my West African ceremony and reception, and a couple days later for my actual wedding. Both times the service and professionalism was exceptional. Both times they showed up a little early and called me to let me know they had arrived. They gave me plenty of time, and were great at helping me in and out of the limo. The limos were clean, well maintained, and spacious. They also provided water and sodas in the limo which came in handy. For each of my events, we had multiple planned stops along the way. We arrived at each location on time and seamlessly. On top of the great limos, and great service, the price was very reasonable for the custom limos Kirk has in his fleet. I shopped around and other options were either more expensive, or lacked in quality. Hiring Kirk and his team I didn't have to think about transportation or worry about it for a second. Thank you for your awesome service, amazing limos, and a stress-free wedding day.
Kris Sent on 10/27/2015

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Galaxy Limo was the Limo service I used for my 10/24/15 wedding. The Limo driver was on time, and accommodating to the fact that he couldn't get down the street and he waited for us to walk to him. The driver helped me into and out of the limo at every stop. At the church he helped me up the steps, and he would have helped me fan out my dress except he cut his finger on the church doors. While we were in church he drove and got us soft pretzels and other food and drinks. For anyone looking for transportation services, I recommend Galaxy Limo.
User2384084 Sent on 10/22/2015

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Galaxy Limo helped us when other limo companies wanted to charge us an arm and a leg. Kirk worked on a price for us that was reasonable compared to other companies. The limo was clean and everyone was professional.
Kristie Sent on 07/21/2015

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I absolutely loved this company! The owner was our driver and he went beyond the call of duty and was extremely professional. We had an amazing experience! He helped me with my dress, even in the church, was there to the rescue with water since it was a very warm day. We booked their party bus, which was amazing and they gave a very fair price. I will absolutely use this company again if the need arises!
Julie Sent on 01/22/2015

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they did a great job- everyone was on time and DEE our driver took such good care of us - after the wedding she brought me a bottle of water - she just thought of everything and kept me calm just before i had to walk down the aisle!
she was great
Diana Sent on 12/07/2014

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Excellent company to deal with! Kirk the owner was great! We had a great time on the limo bus! It was clean and the driver was awesome (Thanks Dee)! We even got a great deal on getting a town at ride home from the reception! It was perfect
Lauren Sent on 11/05/2014

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WOW!!! I really cannot say enough amazing things about galaxy limo. Ira was our driver for my bachelorette party and he was so much fun and hilarious. He even picked up something for me at a store while we went to my final fitting. He was great the entire day. I had Kirk as our driver to go dress shopping and on my wedding day. He really went above and beyond as usual. He is the greatest guy and he helped me get through our special day without a hitch. His tips and knowledge of how to hold the dress and get in and out of the car and all the other things he suggested were so right on. He even fixed my dress out for me right before I walked down the aisle so it was laying perfect. What other driver would do that???? Our service once again was impeccable and I would only ever use galaxy limo because they are the best around!!
Kate Sent on 11/04/2014

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I had an amazing experience with galaxy limousine for my wedding. They had many choices for transportation and the prices were reasonable compared to other vendors. Dee was our driver and she was the best! She was very accommodating and helpful. She helped with anything we needed and really went above and beyond on our wedding day.
Kathleen Sent on 06/03/2014

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Galaxy limo drivers (Dee & Ira) were wonderful! They took such good care of our bridal party. I would definitely use their services again and I recommend galaxy limos for prompt, courteous, classy service! Kathy Brady
Cindy Sent on 09/05/2013

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My family has been using Galaxy Limo for a long time. They always do a great job. The driver was so helpful and always arrives a bit earlier just to be on the safe side. The people at Galaxy really made sure that everything went smoothly and our driver was even ready to help straighten my train as I was walking in the church.
C Sent on 04/29/2013

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Ira is the best limo driver ever! Always gets us where we need to be on time and safe!
Kristen Sent on 11/05/2012

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One of the best limo companies around. Our limo was everything i thought it would be and more. Our driver Kirk was awesome he helped out all day even pinning the boutineers on our groomsmen. It was the little touches all day that made me glad i went with galaxy as our limo provider.
Jenna Sent on 10/25/2011

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The best price around and you don't sacrifice any quality. We had the stretch excursion with our driver Ira and it was beautiful and he was hilarious. He also acted as our personal wedding planner for the day. Overall great vendor!
Karyn Sent on 05/24/2011

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Galaxy was awesome. Price was reasonable. The driver called us the day before to be sure he had the schedule correct. Jerry was on time. courteous, patient with my girls who were late because of a delay at the hairdresser. He was awesome. We would definitely recommend these guys again!
Karyn ( kellett) and Brian McGrogan
Lauren Sent on 12/07/2010

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Galaxy was awesome! I started emailing Kirk about 7 months before my wedding and he was always very responsive. I didn't book the limo until about a month out. We wanted the Lincoln MKX really bad but Kirk let us know that it would be a squeeze and we ended up with the Ford Expedition. I am so happy that Kirk recommended the Expedition - it was very comfortable. In meeting with Kirk, we also got to talking about weddings in general and the schedule for the day - Kirk offered so much insight on timing and he was 100% right. He also told me how to hold my train and set me up to go in the church, including recommending that he and one of my cousins close the doors and open them for me and my dad. I can't recommend Galaxy Limo enough.
Laura Sent on 06/25/2010

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We had our wedding on 5/28/10 and hired Galaxy limo. We couldn't have asked for anything more from them. We ordered a Lincoln MKX and it was amazing! Ira our limo driver was wonderful! He made the night even more special because he was such a help with everything and went above and beyond what was expected. We had sparklers on our exit of the church and he help get people get in line and get there sparklers lite and made sure i got in the limo with out messing up my dress. The limo was stocked with anything we could ask for. There service was wonderful and a great price. I would recommend them to everyone and would call them again in a second.
Lindsay Sent on 12/27/2009

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Wonderful! Amazing! Excellent! We had the best Limo Driver in the world. My husband forgot to place the runner in the church, and our limo driver noticed it was missing and ran out to the limo and ran it back in and down the isle with the isle runner. He also offered to take me and the girls to the florist to pick up the flowers that were missing. He was a hugh help. We rented a Beautiful 14 passenger black limo bus, and got the best deal that can be found in bucks county. Why go any where else, when you can choose Galaxy Limo...ask for Ira the driver, he is awesome!
Kristalea Sent on 10/26/2009

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Perfect, beautiful and very nice to everyone. I will use in future as much as possible.
Liz Sent on 09/22/2009

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This is a copy of a letter i emailed to Galaxy after our daughter's wedding:

Dear Kirk,
I just wanted to drop you a line regarding limousine services for our daughter's wedding on August 15, 2009.....Overall, your stretch limo, your stretch suv, and your town car were new and in pristine condition, your drivers were on time and very courteous. Beyond that, it was in the details that they truly excelled. Dee and Ira were an absolute pleasure to deal with. (I didn't meet Russell, since he drove the bride and groom getaway car)....They guided us through the whole process in a smooth, professional manner, yet were friendly and fun to talk to as well! My daughter had this to say:
"I would use them again if we need a driver or any other services. I believe my in-laws would as well since they paid for it :-) Also, you can add that I loved the personal touch when Dee brought our champagne corks with our names, the date, and hearts drawn on them. :) "
We will be happy to recommend your company to everyone we know who needs limo services with first rate cars and services at a fair price.
Thank you to you and your staff for adding to our daughter's special day.
Steve Sent on 09/03/2009

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We booked with Big League Limo and they weren't able to keep the commitment, so Galaxy Limo took over the contract. Thank God. Dealing with them was like the opposite of dealing with Big League. We got a great vehicle and a great driver who got everyone where they needed to be with time to spare. Highly recommended!
Tara Sent on 07/23/2008

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On time and driver was very pleasant and helpful. Clean beautiful limos
Mary Sent on 04/28/2008

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After searching for a while for a service which was reasonably priced, we found Galaxy. Their prices were, by a landslide, the cheapest around. We could not imagine spending all of this money for a limo to be sitting most of the day. The service was even better than the price. Helene was our limo driver and she was excellent!!!! As soon as we came out of the church she had popped our champagne bottle, wrote our names and date on the cork and handed it to the both of us. She did not miss a beat with my dress not dragging on the ground, etc. Top notch vendor will use in the future. Great, clean limos!
User905514 Sent on 08/20/2012

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Galaxy Limo was great. The driver was very professional and helped with details I wouldn't have thought of (tucking and carrying my dress as we exited the church to the crowd with bubbles, etc). He did not simply drop me off or wait in the limo after the ceremony. This extra attention to detail made a difference in the professionalism. My only concern was in finding out who my driver was going to be. I did not get the name and number of the driver until less than 24 hours before the wedding. I am a very "Type A" person, so for me this was stressful, but the company was very affordable and professional.
Brooke Sent on 09/08/2008

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We hired galaxy limos after attending a wedding a month before our own and being impressed by their services. We rented a limo-van-like thing that was spacious and gave everyone the opportunity to face on another rather than being crammed into seats. Helene, the woman who drove us was great. She directed me before the ceremony began, which was helpful because at that moment I felt a little clueless about what was going on. I have this great photo that our photographer took of her fluffing out my wedding dress! After the ceremony she gave a nice champagne toast. She was also very helpful with my husband's grandmother who uses a walker and needed help getting out of the church. We ended up going over on the amount of time that we had booked but this was no problem and we simply paid the difference.

I also liked that our limo ride was different from the previous wedding we had been to. At the other wedding, the wedding party was a good bit younger than my husband and I so they had music blaring and the light show going inside, which was fun, just not our taste. At our wedding we had no music or light show, just a nice ride where everyone could talk. I appreciated our driver paying attention to our tastes without even really having to ask.
User1780368 Sent on 08/25/2014

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The owner was a little snippy when booking for my event but the driver of the party bus was welcoming and so nice. The bus was very clean.
Michelle Sent on 04/17/2008

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Nice Vehicles.
Amy Sent on 07/10/2016

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Galaxy Limo was the only limo company I felt comfortable with when it came to the wedding stipulation. I only needed 1 hour of service because the ceremony and reception were at the same site. They had the best value for this. They also suggested a black limo vs a white limo because the price is cheaper for weddings. My husband and I were having such a hard time finding a limo company that didn't want hundreds of dollars for hours and hours of used services. Galaxy was great in this standpoint. Professionalism could have been a bit better. They were great on the phone, very friendly and professional but then their email communciations were lacking. I was never addressed with a "Hello" in my emails and the end regards were just the guy's name who sent it. I felt that was not professional. Also, the contract that was sent to me looked very strange. The format was odd and I was begining to worry that we went with a dud company. Sure enough though, the limo driver called us the night before and again the day of the wedding. They were very courteous and friendly and patient. I couldn't have asked for anything more!
M Sent on 05/28/2015

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Had a wedding the summer of 2014. Was told there would be drinks and snacks stocked in limo. It was not stocked and had to tell the driver to stop at CVS on the way to my ceremony. I needed something to snack on because I was pregnant at the time with an upset stomach.
Kelly Sent on 10/17/2017

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If I could rate Galaxy Limo solely on our limo driver, I would give it a 10/5. Our limo driver was what made booking with Galaxy worth it. She arrived at a timely manner, she made sure I was 100% taken care of, she snuck me into the church, she fluffed my dress before walking down the aisle, and she even opened the doors for my dad and I so we could walk down. She was amazing with driving us to our picture locations and was even willing to hold my dress while I walked to different locations. She was AMAZING and I would have her again in a heartbeat.

As far as booking Galaxy. Most of my issues unfortunately were with Kirk. When I initially requested to book Galaxy, I was not sent a contract, but a request for the down payment. I did not feel comfortable submitting any check until I knew for sure I had the contract booked and signed. Having that happen took numerous emails back and forth. In the months leading up to the wedding, I would send out checks and follow up with an email to make sure they were received. I did not receive responses to these emails. In the weeks leading up to the wedding, I emailed to make sure all of my final payments were received and we were good to go. I did not get any responses. I did have to finally call and speak with him personally and after that I received an email in response to my other emails. I was very worried leading up to the wedding that things were not going to go well with the limo.

The driver herself was my only saving grace.
Jaime Sent on 04/22/2021

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Rude and unprofessional

My wedding date was originally scheduled for September 12, 2020 but due to Covid 19 we had decided to move the reception date to May 1, 2021. Galaxy Limo was able to accommodate the move of the limo. But as the May 1 date got closer and the virus hadn’t subsided and the vaccine was not fully distributed in early 2021 we had moved our date again to Sept 2021. As a result of moving the wedding date again the limo bus was no longer needed. All vendors were supportive and cooperative however Galaxy Limo was not. We had requested our deposit back and Kirk indicated he was unable to reimburse due to not being able to schedule another client for the May 1, 2021 date. A week before May 1 I received a call from Kirk advising there was an issue with the Limo bus. When I spoke with him I reminded him that we cancelled however had not received our deposit back. In the conversation he advised he was calling me about the May 1 wedding because he was double booked. When I requested the deposit back since he was able to utilize the bus on that date he changed why he was calling. He then stated he had “remembered” we had cancelled and was calling to confirm.

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