GA Coastal Glam Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Featured
Maribeth Sent on 10/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bridal Hair Stylist Hands Down
If you’re looking for someone who is INSANELY talented at doing wedding hair AND who is amazing at listening to what YOU want for your bridal look, then you should hire Mallory! She was the hair stylist for my wedding and completed my bridal hair, as well as my extremely large bridal party! She was timely and professional. EVERYONE loved their hair— ALL 11 ladies. She catered to my bridesmaids’ individual personalities and tastes while still keeping my overall vision in mind. I was so nervous about my hair and makeup— Mallory truly put me at ease, which is truly the best feeling on your special day.
Furthermore, not only is she incredibly talented, but Mallory is also genuine, kind, and PERSONABLE as hell. She’s a great listener, empathetic, witty, and hilarious. She created a positive, fun environment for my bridal party in our getting-ready space, despite the anxious energy I was giving out as I kept practicing my personalized vows and fearing the public speaking that was soon to come. If you’re an anxious bride like I was, Mallory is for you. After my wedding, every single one of my bridesmaids commented on how they absolutely loved their hair and their interactions with Mallory. Everyone told me how fun she was and how much they liked her. I obviously thoroughly agreed. Mallory makes you feel seen and heard, and she puts you at ease. Hire Mallory, and I assure you that you’ll have one less thing to be nervous about on your big day!-
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+11 photos
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Meg W. Sent on 10/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect experience with Mallory!
Working with Mallory was everything I wanted and needed. Professional and personable- she nailed it! -
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Nancy Sent on 03/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing talent
Mallory was fun, professional and prompt. She has a laid back understated vibe but she nailed my look for my big day! She listened to what I wanted - even at the end of the night my makeup and hair was perfect. -
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Ashley Sent on 12/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience
I booked Mallory (Coastal Glam) for my wedding after I had my initial bridal trial with her a few months prior. I received so many compliments on my hair and makeup on my wedding day. I felt like the most beautiful person in the world that day. My hair and makeup were better than I could have imagined. Mallory listened to what I wanted, and delivered something so much better than I could have expected. I wish Mallory could do my hair and makeup every day, honestly. I highly recommend Mallory and her team, I am so happy I found her, and encourage you to trust her too. You will not regret it. -
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Jessica Sent on 09/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best hair and make up!
Mallory did my hair and make up for my wedding and I cannot sat enough good things about how awesome it turned out! She was great and made me feel beautiful on my big day! -
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Joanna Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can't recommend Mallory enough!
Mallory made me feel the most beautiful I've ever felt on my wedding day, and I'm so thankful! Not only is she incredibly talented and fun to be around, but she listened to everything I wanted and worked with me to craft the perfect look. She also listened to all of my bridesmaids and MOB/G to ensure they got exactly what they wanted. Can't recommend Mallory enough to trust with a big job on your big day!-
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+2 photos
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Victoria Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best trial run, can’t wait for Wedding Day!
I booked Mallory from Coastal Glam for my wedding in April 2022, after she came highly recommended from my friend’s wedding she also worked. I had a trial a few weeks ago and I can’t believe what she was able to do. I hadn’t been able to envision what I was looking for before my trial. Mallory was able to walk me through my thoughts to get the perfect look. Also, she is very personable and easy to work with. Can’t wait to look so beautiful again at my wedding. -
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Ashley Sent on 12/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So amazing!
I was a bride and Mallory did my hair & make up! I never felt more beautiful! I ended up changing the plan for my hair from the time we did my trial to my wedding day, and she was 100% flexible and delivered more than I could have ever asked for! She made my bridesmaids look gorgeous as well!! She’s amazing and I would use her again and again! She definitely understands the assignment!!!-
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+5 photos
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Emily Sent on 12/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mallory was amazing
Mallory did an incredible job on my makeup and my bridesmaids!! She is very personable-all of my bridesmaids we’re in love! Not to mention her phenomenal talent with hair and makeup. She made us all feel like princesses and gassed us up in the process! I highly recommend her for any event. She did everything I wanted perfectly! The back of my hair was my favorite part of the look! Absolutely gorgeous!-
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+3 photos
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Allie Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Loved using Coastal Glam!
Mallory helped make my wedding day perfect! I would recommend her for any makeover/hair needs. -
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Paige Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful beauty experience!
I booked Mallory for my September 2021 wedding. I am glad that I did! Mallory has a very down to earth personality..the kind of vibes you welcome on your special day. She is very talented with both hair and make-up. Mallory performed both services for me and some of my bridesmaids. Everyone was please with their fresh faces and beautiful hair styles. I would book Mallory for other events in the future. 1,000 stars! -
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Elizabeth Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Wedding Day Glam!!!
Mallory offered a trial run to experiment with multiple looks. On my wedding day, she already knew exactly what I wanted and did not disappoint! She and her team made me and my bridal party very comfortable. I felt incredibly beautiful that day, which is important as my pictures display memories from my final days with my Late Husband. Definitely recommend GA Coastal Glam for your big day!-
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+8 photos
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Jennifer Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
FANTASTIC Hair & MakeUp Artist for Wedding
Not only is she incredibly talented, but Mallory was also an absolute joy to work with. I was so stressed on my wedding day and she kept me calm and stayed on top of things which is just what I needed. She was patient and efficient. She did mine plus 8 bridesmaids and 2 flower girls’ hair and makeup. She was able to do up-dues and down styles. She even worked with me to do my trial on a day that I did a boudoir photoshoot. So accommodating. Cannot recommend her enough!!!-
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+5 photos
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Quality of service
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Sierra Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Hair and Makeup
Mallory is an amazing stylist and wasperfect for my wedding this past November. Super easy to talk to and get along with. Highly recommend!! -
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Danny Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!!
Mallory was such a friendly and fun person to have help out during our wedding day. Hair and makeup was fantastic!!!! -
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Chaselyn Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mallory is the Best!
I have used Mallory for many services over the years! She’s quick, patient and easy to work with. She loves to please her brides and all other clients. I would recommend to anyone! -
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Hannah Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hair and makeup
Mallory was awesome!! She did an amazing job on makeup and hair for my wedding. Would definitely recommend her to anyone in need of a stylist for their special day!! -
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Jaime Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Makeup
Mallory was my ONLY choice for makeup and hair for my wedding. She was relatable, professional and excellent to work with. -
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Michelle Sent on 12/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mallory is the best!
Mallory did an AMAZING job on my hair and makeup for my wedding -- made me look like a character out of a movie. She did a super intricate Game of Thrones-looking braid and beautiful, subtle makeup for me. She also styled my mother's hair and did amazing makeup that made her look genuinely 20 years younger. I would recommend her to anyone. She's also a normal, genuine, kind person and put me right at ease... and that goes a long way. -
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Erica Sent on 10/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my bridal look
Mallory went above and beyond to ensure my Bridal vision came to life! As soon as I had my makeup trial, I was confident that I would be happy on my wedding day. She followed my vision and then some! She took my recommendations and took it to the next level. My hair and makeup was PERFECT! Thank you Mallory for being the best way to start my wedding day morning! All of my bridesmaids were so happy with their HAMU and I was too!!! YOU ARE AMAZING! Now, I will anxiously await for pictures to relive this best day ever :) I will try my best to follow up with wedding pictures (currently including IPhone quality for now so other bride-to-be make an amazing decision by hiring you!)-
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+4 photos
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Quality of service
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Jocelyn Sent on 10/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal hair & makeup
Mallory was such a gem! I am so glad that I picked her to do my bridal hair and makeup! She made me feel and look like a queen. My entire bridal party loved having her there the morning of! She was incredibly fun but professional! -
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Shelby Sent on 10/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book her now!
Mallory is amazing! She slayed my look and I felt like my most gorgeous self on my wedding day! Even with the Georgia heat everything stayed put all night. All my bridesmaids were Gorgeous as well! She knew exactly what I wanted without me going into too much detail and really nailed it. Book her. You won’t regret it.-
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+3 photos
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Kelcy Sent on 09/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm so grateful I chose Mallory to do Hair/Makeup for my wedding!
I had a smaller wedding due to COVID and Mallory was the BEST person I could have picked to do hair and makeup for myself, my sister, my mom, and my future mother in law. She was so amazing from the trial and through the wedding day. I even texted her frantically after my trial to see if I could change my hairstyle because I saw a photo of a style I liked better, and she said "no problem". We didn't get to do another test run because I live out of state, but when she did my hair the day of, it was PERFECT. Just like I wanted it to be. I was nervous about makeup because I wanted it to look natural and she helped me feel so beautiful, but mostly she made sure I still felt like me. On top of being incredibly talented, Mallory is funny, kind, and so great to be around. It was a blast having her there when we were all getting ready and she felt like part of the family. My grandma even commented on how much she liked Mallory. Do not hesitate to book Mallory for hair/makeup. I cannot recommend her enough!! -
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Katie Sent on 09/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING!!! So happy with my wedding makeup and hair
Mallory is incredible! She did my hair and makeup for my wedding, as well as my bridesmaids and my moms. She is the best out there. Easy to get in touch with, on time, a perfectionist (in the best way). She’s AMAZING! Book her NOW! you won’t regret it! -
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Molly Sent on 07/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING! Highly recommend!
Mallory is an incredible stylist and artist. She was so much fun to work with leading up to the wedding- she is organized, communicative, and professional. She did an amazing job with my hair and makeup. Highly recommend!
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Monica Sent on 07/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mallory is the best!
Mallory worked her magic on hair and makeup for my mom, mother-in-law, and some of my bridesmaids for my wedding. Mallory showed up before anyone! She is so amazing at what she does. As someone who doesn’t know a whole lot about makeup, I thought I wanted a “dramatic” look during my trial, and I was totally wrong. When it came to the actual wedding day, she totally created the look I didn’t know I wanted. You would be amazed at my before and after pics. I felt the most beautiful I’ve ever felt and would not have changed a thing. I am so grateful and would highly recommend her for any of your hair and makeup needs!-
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+2 photos
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Ashley Sent on 07/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Artist - 10/10 Recommend!!
Mallory is wonderful! So much attention to details and tailors to get you the perfect look!! -
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Mallory Sent on 06/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Mallory!
Mallory is the best! She did day of hair & make up for me, the bridesmaids, and MOB/G! She listened to everyone’s requests, made them look flawless all while sticking to the day of schedule. My hair and make up stayed perfect all night, even after a small rain shower and for my hair to stay put in that humidity was a miracle itself. She also did hair & make up the night before for the rehearsal dinner. 100% would recommend working with Mallory for you wedding.-
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+2 photos
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Kaylee Sent on 06/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mallory is amazing!
Mallory did makeup and hair for me and my bridesmaids at my wedding! She is personable, professional, and so talented. I was so happy with how my makeup turned out. Working with her was extremely enjoyable and fun. Highly recommend!! -
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Lana Sent on 06/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further!
Mallory came recommended to me by a friend, and I was SO glad to have found her! Not only is she INCREDIBLE at what she does, but she's so much fun to hang out with while getting ready. I had my hair & makeup trial with her a few months before my wedding and it was so much fun to see my vision come to life! It was such a relief to know that my hair & makeup would look perfect for my big day. My bridesmaids, moms and I felt so beautiful on my wedding day, and I'm so glad I chose Mallory to work her magic on us! -
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Sarah Sent on 06/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Highly recommended!
Mallory did hair and makeup for me (bride), my bridesmaids and the mother of bride/groom for my wedding day! During my consult, Mallory was receptive and brought my vision to life! Everyone looked amazing! My hair and makeup stayed perfect throughout the entire night! Highly recommended!!-
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+3 photos
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Corry Sent on 06/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what I wanted!
Mallory went above and beyond for me and my bridesmaids. Her products are high quality and she listened to everything I wanted and what I wanted to avoid all while calming my nerves. My trial run was fabulous and somehow my day of hair and makeup was even better! She’s professional and made sure everything was perfect from when we began to when she left. -
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Emily Sent on 06/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Wedding Hair/Makeup EVER!
Mallory is absolutely amazing. I truly couldn’t have asked for a better experience on my wedding day. Her professionalism, personality and her work is unmatched. She made me and my bridal party feel the most beautiful we have ever felt. She also created such an upbeat environment for me and my bridesmaids. For someone who is easily overwhelmed, she helped my wedding day be STRESS FREE! I will always recommend Mallory!!! 10/10! -
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Stephanie Sent on 06/17/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Incredible!
Mallory is INCREDIBLE! She made me look beautiful! "STUNNING" is the compliment I received over and over. My makeup was flawless and I never had a hair out of place! This is important as we had some weather and wind!)
Mallory is so personable. You feel like you are getting ready for your big day with an old friend you have know for years. I can not say enough nice things about her. She did a great job communicating with me about everything h right from the start. Very professional and great experience! Highly recommend! I would give her 10 stars if I could! -
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Paul Sent on 12/16/20252.2 out of 5 rating2.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Completely Unprofessional
My wife used Mallory for her hair and make up for our wedding. She has been nothing but a thorn in our side since that time and has been completely unprofessional with her invoicing and communication.
Mallory was over 40 minutes late to my wife’s appointment on our wedding day. She texted my wife 20 minutes after her scheduled appointment time to let her know she would be there in 15 minutes. There was no other communication from her prior to her being late. From some online research, it looks like Mallory double booked for our wedding day and decided to prioritize the other wedding over the commitment she made to my wife. No bride should have to wonder if her stylist is going to show up on her wedding day, especially with the premium prices charged.
When she did show up, she had my wife sit in one of the wooden chairs at the AirB&B’s kitchen table despite her bridesmaids being sat in make up chairs brought by her other staff. When my wife said something to Mallory about it, Mallory grabbed a pillow from the couch and told her to sit on it. No bride should feel less important than her bridesmaids who were given premium seating when Mallory forgot or did not bring it for my wife, especially because we paid twice as much to have Mallory do her make up versus the other stylists Mallory brought along.
On our wedding day, my wife asked Mallory to pay her right away, to which Mallory told her not to worry about it and that she would send her the invoice later. Well, we got married and had our reception later that day, which wasn’t a great time to try and find and pay the invoice. The next day, Mallory was demanding it be paid immediately since it hadn’t been paid yet. It’s like she didn’t realize we were busy getting married despite doing the wedding make up.
Additionally, Mallory added a $125 charge to the invoice because one of her stylists offered to finish curling the hair of one of the bridesmaids who was doing it on her own. At the time, it was my wife’s and the rest of the bridesmaids’ understanding that the stylist was being nice and offering to make the bridesmaid feel included. The bridesmaids were all shocked when they found out about this. They 100% would have said no to the offer if there was any belief she would be charged anything for it. There was no agreement or communication about this, it was just added to the invoice. The day after our wedding when we went to pay the invoice, we notice the extra charge and reached out about it. $125 for 5 minute of hair curling is ridiculous. Thankfully, Mallory eventually agreed to drop it, but it took some time to sort through this. It’s important to note that she had also sent us an “updated invoice” during this time that was for a completely different wedding, not ours.
Because of the issues we had with the invoices, we wanted to make sure everything was correct before making the payment. Apparently, it’s unreasonable to Mallory that we hadn’t made a payment yet (despite the contract saying we would have 30 days to resolve any disputes), so she made an instagram post trying to put my wife on blast for not paying her yet. She was also hounding my wife via text to the point my wife asked her only to communicate via email going forward, to which Mallory immediately disregarded that request and sent her a rude an unprofessional text in response.
Today is the third day after our wedding and we just paid her. Instead of enjoying our tropical paradise on my honeymoon, I’m writing this review because she has been so unhinged. In her emails to my wife, she has been “begging to be paid” (Mallory’s exact words) and made it seem like we’ve been trying not to pay her. We’ve been very clear that we intend to pay her, we’re just trying to make sure everything is correct before making such a substantial payment. Mallory had gotten it wrong a couple times already and we would have over paid if we just blindly paid her like she expected us to do. With all that going on, and taking into consideration that we were busy with our wedding and traveling, I don’t think 3 days is unreasonable. Especially because Mallory refused payment immediately after the services were completed.
When we have tried to communicate with her about this unprofessionalism, she’s just turned around and tried to throw the blame at us. She has not apologized or accepted responsibility for anything. For example, instead of acknowledging her shortcomings and problems (like being late, over charging us, and sending us the wrong invoice), she just responded to us saying, “trust me, I am VERY professional.” Sorry Mallory, that didn’t convince me that my perception of the rest of your conduct was wrong.
She did tell us that her dog had to be put down yesterday, which is terrible and unfortunate. I’m bring this up as I can understand how that could have an impact on her communication with us. But this horrible event has apparently made her go off the deep end as she has been anything but rational.
I’ve read all the emails and texts between her and my wife. I’ve helped to craft some of them on our end to try and keep the peace and keep things from blowing up with Mallory’s aggressive and inciting tone (she frequently uses ALL CAPS to emphasize how she’s in the right) I told my wife that we just need to be done with her and never think about her again. Yet she has been such a cancer that I can’t stop thinking about her and I had to write this review.
To be fair and honest, my wife looked incredible on our wedding day. I think Mallory did a good job with her hair and make up. If Mallory’s professionalism and communication weren’t so alarmingly bad, I would have even recommended her. But I would never wish this chaos and stress on any bride. You’d be better off to stay away and go with someone safer. -
Quality of service
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