Friendly Diamonds Reviews

Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
5.0 out of 5 rating
5.0
Fantastic
20 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating



+25
User photos

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Featured
Mikayla Sent on 02/23/20225 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Incredible!
I cannot recommend Friendly Diamonds enough! The customer care team is awesome! Highly responsive and helpful and well, friendly :) I was hesitant to order a diamond ring online, but they eased all of my worries away.
The price for the quality blew me away! Pictures don’t do it justice!I cannot recommend Friendly Diamonds enough! The customer care team is awesome! Highly responsive and helpful and well, friendly :) I was hesitant to order a diamond ring online, but they eased all of my worries away.
The price for the quality blew me away! Pictures don’t do it justice! -
Quality of service
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Jeffery Sent on 01/01/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Diamond stud earrings
We've been married for 36 years this December. One carat diamond stud earrings for Christmas was a great way to mark this occasion. Friendly Diamonds made this surprise gift so easy. Their customer service is top notch. I love and recommend this company.We've been married for 36 years this December. One carat diamond stud earrings for Christmas was a great way to mark this occasion. Friendly Diamonds made this surprise gift so easy. Their customer service is top notch. I love and recommend this company. -
Quality of service
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Debbie Sent on 11/21/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Friendly is a perfect name!
Friendly Diamonds is a wonderful company who offered me great customer service, the quality of my diamond is beyond what I imagined, and the delivery was on time. Great experience that makes my future even better.Friendly Diamonds is a wonderful company who offered me great customer service, the quality of my diamond is beyond what I imagined, and the delivery was on time. Great experience that makes my future even better. -
Quality of service
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Donyell Sent on 07/06/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
BEST Choice we made!!
We looked around many places for rings and decided we loved your jewelry. So glad we chose Friendly Diamond, I just LOVE MY RING!! Thank you so much for making one of my dreams a reality. Customer service and delivery was so helpful and amazing.We looked around many places for rings and decided we loved your jewelry. So glad we chose Friendly Diamond, I just LOVE MY RING!! Thank you so much for making one of my dreams a reality. Customer service and delivery was so helpful and amazing. -
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Steven Sent on 05/29/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Flawless service
From the moment I began building my diamond ring this company has done nothing but cater to my every need! I don't even know where to begin...
* FREE upgrade in color for absolutely no reason at all
* call back by live cust. serv. reps. even on weekends within an HR. of leaving a message
* virtually immediate email response every time
* kind, polite, graciously patient, professional yet extremely personal
If you know the time is right to take your relationship to the next level then understand that FRIENDLY DIAMOND should be your next right thing to make it happen FLAWLESSLY... (pun int.)
Personal thanks to Jessica, Anaas, Theresa, Suzanne, along with your entire team!From the moment I began building my diamond ring this company has done nothing but cater to my every need! I don't even know where to begin...
* FREE upgrade in color for absolutely no reason at all
* call back by live cust. serv. reps. even on weekends within an HR. of leaving a message
* virtually immediate email response every time
* kind, polite, graciously patient, professional yet extremely personal
If you know the time is right to take your relationship to the next level then understand that FRIENDLY DIAMOND should be your next right thing to make it happen FLAWLESSLY... (pun int.)
Personal thanks to Jessica, Anaas, Theresa, Suzanne, along with your entire team! -
Quality of service
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Mrs G. Sent on 07/07/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing quality
Extremely happy with my anniversary band. The diamonds are stunning. Very simple to order. Description wad everything and more. The ring looks exactly like the pictures.Extremely happy with my anniversary band. The diamonds are stunning. Very simple to order. Description wad everything and more. The ring looks exactly like the pictures. -
Quality of service
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Michael Sent on 05/11/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Engagement Ring
We’ve lived near each other our whole lives but never knew it! She went to school with some of my cousins and mutual friends but we had never met or even heard of each other. Fast forward to 3 years ago (May is our anniversary), we were both single and looking for that special someone to spend the rest of our lives with. We met on a dating app (Coffee Meets Bagel) and started talking. Pretty much from the moment we started chatting there hasn’t been a single day that we haven’t spoken to each other. After a few weeks (I’m a bit slow and shy sometimes) I asked her on a date, we decided on Dave & Busters....We’ve lived near each other our whole lives but never knew it! She went to school with some of my cousins and mutual friends but we had never met or even heard of each other. Fast forward to 3 years ago (May is our anniversary), we were both single and looking for that special someone to spend the rest of our lives with. We met on a dating app (Coffee Meets Bagel) and started talking. Pretty much from the moment we started chatting there hasn’t been a single day that we haven’t spoken to each other. After a few weeks (I’m a bit slow and shy sometimes) I asked her on a date, we decided on Dave & Busters. She loves to play games and is very competitive so it was a perfect place for a first date! I beat her at air hockey several times, and remain undefeated to this day. She beat me at axe throwing and continues to be better than me at it to my chagrin. We play games on our iphones together all the time! Well we kissed that first night and the rest is history. It’s been 3 years now and I decided sometime last year I was ready to pop the question. I began researching rings, I love to research everything before I buy. I was so annoyed with the big box retailers and their insane markups. I was getting tired of finding online retailers that either had diamonds for a good price but the ring was crazy expensive, or vice versa. I came across Friendly Diamonds and they had both for very reasonable prices! Plus the ring design selections were amazing. I pulled the trigger and bought the exact ring she wanted. Only hours after ordering it I was contacted by customer service and they offered me a bigger diamond with even better color for free! I of course said yes. For our anniversary last year we were at the river (Parker, AZ) and took a picture on my friend’s boat in front of the Parker dam. It was so magical that I wanted to ask her in that same spot. The river is her “happy place”. So last Saturday, 4/19/25, we were at the river with some friends and I did exactly that! -
Quality of service
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Fatty Sent on 04/28/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Nice quality
Ring came in fast and in good condition, the ring was beautiful and the packaging was beautiful as wellRing came in fast and in good condition, the ring was beautiful and the packaging was beautiful as well -
Quality of service
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Richa Sent on 11/21/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Stunning earrings and exceptional customer service!
I ordered a pair of 3.18 tcw diamond studs. The earrings arrive in beautiful packaging and the stones were stunning.
Unfortunately the setting style was not suitable for my earlobe - I spoke with customer service and then went into the their office and Juan was so knowledgeable and patiently showed me various options. Given I loved my stones I chose to just have it reset in a more suitable setting. Juan stayed in touch with me keeping me updated and was able to have them
Reset for me in under a week. I couldn’t be happier!I ordered a pair of 3.18 tcw diamond studs. The earrings arrive in beautiful packaging and the stones were stunning.
Unfortunately the setting style was not suitable for my earlobe - I spoke with customer service and then went into the their office and Juan was so knowledgeable and patiently showed me various options. Given I loved my stones I chose to just have it reset in a more suitable setting. Juan stayed in touch with me keeping me updated and was able to have them
Reset for me in under a week. I couldn’t be happier! -
Quality of service
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Eunice Sent on 10/21/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing! Highly recommend!
I’m extremely happy for choosing Friendly Diamonds as my vendor for my engagement ring. It took awhile for me to find the perfect ring and with Juan as my in-person appointment in helping me choose which diamonds suit best for me, I finally found the perfect ring! Juan was extremely thorough and explained what carat, color, clarity are which was very informative for me and my fiancée! Their customer service was also top-notch. They responded quickly to any request you need and if you have any questions they will help you in any way! I highly recommend Friendly Diamonds!I’m extremely happy for choosing Friendly Diamonds as my vendor for my engagement ring. It took awhile for me to find the perfect ring and with Juan as my in-person appointment in helping me choose which diamonds suit best for me, I finally found the perfect ring! Juan was extremely thorough and explained what carat, color, clarity are which was very informative for me and my fiancée! Their customer service was also top-notch. They responded quickly to any request you need and if you have any questions they will help you in any way! I highly recommend Friendly Diamonds! -
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Edward Sent on 10/07/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect definitely enjoyed
Great customer service arrived in a timely manner and the ring look perfectGreat customer service arrived in a timely manner and the ring look perfect -
Quality of service
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Ilencik Sent on 07/20/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing craftsmanship, great customer service and unbeatable prices!
I am so happy I decided to go with Friendly Diamonds! Their craftsmanship is incredible! The customer service was impeccable, super fast responses via their website chat! And the prices are unbeatable! The order took about 2 weeks to be made and shipped out and they made sure I received it in time. I am so happy with this purchase!I am so happy I decided to go with Friendly Diamonds! Their craftsmanship is incredible! The customer service was impeccable, super fast responses via their website chat! And the prices are unbeatable! The order took about 2 weeks to be made and shipped out and they made sure I received it in time. I am so happy with this purchase! -
Quality of service
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Oliver Sent on 07/07/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The quality of the ring is too good
"I couldn't be any more happier with the engagement ring I purchased. The quality of the ring is too good. Jessica was very patient and helpful throughout the process as I asked for a few changes to be made to the ring design. Thank you for all the help and guidance. Will shop again for my wedding ring.
""I couldn't be any more happier with the engagement ring I purchased. The quality of the ring is too good. Jessica was very patient and helpful throughout the process as I asked for a few changes to be made to the ring design. Thank you for all the help and guidance. Will shop again for my wedding ring.
" -
Quality of service
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Noah Sent on 06/29/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful work
Beautiful work! Tennis bracelet with diamonds set in 14k rose gold. It's just lovely!Beautiful work! Tennis bracelet with diamonds set in 14k rose gold. It's just lovely! -
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Liam Sent on 06/29/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I will continue to make purchases from Friendly Diamonds without a doubt.
The diamond earrings I purchased for my sister's 30th birthday are stunning. She is overjoyed and receives compliments on them wherever she goes. I will continue to make purchases from Friendly Diamonds without a doubt.The diamond earrings I purchased for my sister's 30th birthday are stunning. She is overjoyed and receives compliments on them wherever she goes. I will continue to make purchases from Friendly Diamonds without a doubt. -
Quality of service
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Ricky Sent on 02/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely the best
I purchased a beautiful 3ct ring that my wife absolutely loves. Packaging and delivery was on point and can't get enough compliments about this beautiful ring. Definitely recommend to anyone!I purchased a beautiful 3ct ring that my wife absolutely loves. Packaging and delivery was on point and can't get enough compliments about this beautiful ring. Definitely recommend to anyone! -
Quality of service
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Jason Sent on 04/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Returns policy needs changes
great service and design is amazing. Didn’t get engaged and I’m stuck with the ring now and they won’t return after 30 days. Be careful and be sure.great service and design is amazing. Didn’t get engaged and I’m stuck with the ring now and they won’t return after 30 days. Be careful and be sure. -
Quality of service
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Lunar Sent on 02/18/20234.8 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Ring upgrade
I was not to happy regarding the option to upgrade. After passing it up 10 days later I was contacted regarding the offer. The diamond that was offered originally was not an upgrade compared to the one that I purchased in my order. When I said this, she began looking for diamonds that would be considered an upgrade. I purchased a GIA 3ct h color vs2 the lady was offering me a IGI 3,02ct g color. We later settled on a 3.22 g color I believe vs2 might have been vs1. She asked me to trust her and they have a 30 day refund policy so I went ahead and did the upgrade. I was told that the ring...I was not to happy regarding the option to upgrade. After passing it up 10 days later I was contacted regarding the offer. The diamond that was offered originally was not an upgrade compared to the one that I purchased in my order. When I said this, she began looking for diamonds that would be considered an upgrade. I purchased a GIA 3ct h color vs2 the lady was offering me a IGI 3,02ct g color. We later settled on a 3.22 g color I believe vs2 might have been vs1. She asked me to trust her and they have a 30 day refund policy so I went ahead and did the upgrade. I was told that the ring will ship on the same expected date. When I called in due to shipment, not changing, I explained my situation and my grievances this stone was still in route to New York to be put in a setting now if they had started working on my ring when I ordered it, there would be no issue however, I think that having the diamond chosen in hand really stops the process. I begin to explain if you’re going to offer upgrades, you should really emphasize there would be a delay and if people like myself want it on time maybe offer stones that are local. So the gentleman began looking into my order and ended up giving me a real upgrade. It was a beautiful 3.16 emerald cut in a bezel setting platinum. The diamond I was upgraded to was absolutely gorgeous vvs2. And as a Ring person, I have multiple lab grown diamond rings from different retailers. I honestly have never seen the difference between the knew the VVS2 to a VS1. This emerald cut is so clear. It is my absolute favorite piece of jewelry even though we got off to a rough start, they really did push to make sure I was happy, That I was taken care of, and I being a lover of all jewelry will not forget that.-
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Quality of service
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Brendon Sent on 02/22/20224.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Friendly and Fabulous Rings!
I chose an engagement ring and wedding band set from Friendly Diamonds on Rare Carat. The process was super easy, very informative, and the rings are beautiful. The Friendly Diamonds customer service was very attentive and kept me informed on the arrival date. It actually arrived earlier than estimated!
There was a ton of information on the diamond including the cut, carat size, clarity, and more. The rings were shipped with additional insurance and required a signature. When the rings arrived, they were packaged nicely and very protected.
I would 100% buy from Friendly Diamonds again!I chose an engagement ring and wedding band set from Friendly Diamonds on Rare Carat. The process was super easy, very informative, and the rings are beautiful. The Friendly Diamonds customer service was very attentive and kept me informed on the arrival date. It actually arrived earlier than estimated!
There was a ton of information on the diamond including the cut, carat size, clarity, and more. The rings were shipped with additional insurance and required a signature. When the rings arrived, they were packaged nicely and very protected.
I would 100% buy from Friendly Diamonds again! -
Quality of service
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Dontrell Sent on 08/03/20244.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Dontrell Wilson
I had an excellent experience with Friendly Diamonds. They provided exceptional support and guidance throughout the process, helping me find the perfect engagement ring. Their financing options were flexible and tailored to my needs, making the entire experience seamless and stress-free. I couldn't be happier with the result and highly recommend Friendly Diamonds for anyone looking for both outstanding service and a beautiful ring.I had an excellent experience with Friendly Diamonds. They provided exceptional support and guidance throughout the process, helping me find the perfect engagement ring. Their financing options were flexible and tailored to my needs, making the entire experience seamless and stress-free. I couldn't be happier with the result and highly recommend Friendly Diamonds for anyone looking for both outstanding service and a beautiful ring. -
Quality of service
Are you interested?
Are you interested?