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Freytag's Florist Reviews

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Reviews

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  • Quality of service
    3.4 out of 5 rating
  • Average response time
    3.8 out of 5 rating
  • Professionalism
    3.2 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    2.8 out of 5 rating
  • V
    Vicki Sent on 03/06/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Freytag's did a beautiful job with flowers for my daughter's wedding. They were easy and flexible to work with. Arrangements were beautiful! Exactly what we hoped for. Jackie went above and beyond, calming in every way possible. I use them and trust them with all my floral needs....thank you!
  • S
    Sherri-Lynne Sent on 06/23/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    I bought our flowers loose and had family help put bouquets and boutonnieres together. Since our wedding was at Christmas time, we didn't need a lot of extra flowers and decorations. This saved us a fortune!!! Everyone at Freytag's was so helpful and even gave me some arrangement tips and ideas on which flower combinations looked best. They were super helpful and the flowers were BEAUTIFUL!! They know how to pick the best flowers!!!
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    Lorretta Sent on 05/20/2010
    3.5 out of 5 rating
    • Quality of service
      3 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      3 out of 5 rating
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      4.5 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I went to Freytag's hoping to get my bridal bouquet and bridesmaid's bouquets. I had an idea of the colors I wanted to use, but did not have a picture of the actual bouquets. While there, a salesman named off some flowers he thought would make a good combination, but I had not idea of the specific flowers he was referring to. I asked him to show me the flowers and colors. He said he did not have any pictures nor did he have any flowers he could pull from his stock that would help me visualize what he had in mind. I asked him about doing a "trial bouquet" and he said that it would cost regular price...
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  • U
    User2437367 Sent on 11/21/2015
    2.7 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
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      0.5 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I ordered all of my wedding flowers, including all the flowers we used to make our own bouquets. I spent 4x more than I would have if I had ordered the flowers online, because I wanted to ensure their state of bloom. When I got my 'orange' alstroemerias, they were a deep, dark maroon. My Tiger Lilies (which I paid a whopping $6 a stem for) were barely blooming, and some stems had ZERO blooms-all completely shut buds. I was furious, but seeing as we didn't receive the flowers until the day of our wedding, we had no option but to use them. Very disappointed.
  • S
    Sarah Sent on 05/16/2008
    • Quality of service
      0 out of 5 rating
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      0 out of 5 rating
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      0 out of 5 rating
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      0 out of 5 rating
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    I had a terrible experience with Freytag's. I went to the Anderson Ln. location and met with one of the wedding designers to order my bouquet. It was going to be a simple design including white hydrangeas and white roses with english ivy cascading down so that it wasn't just a ball of flowers. There were some blue flowers just stuck in (looked like horns) and one of them was dead and black. The satin ribbon was torn and looked shabby. There was no ivy at all and my bouquet was just a ball. When I called to speak to the manager he basically said "thanks for your call". I paid $120 for a piece of you know what....
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