French Press Letterpress & Design Reviews

Reviews

• Elizabeth Sent on 09/08/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We worked with Shelly for my daughters wedding invitations, place cards and thank-you notes. We started the process early which was great because we went back to the drawing board once or twice. Shelly listened to us, made changes when needed, offered valuable input and sent images for our approval through out the process. We worked thru excel sheets I could email her with invitee names, addresses meal choices and table numbers. And when I did not like fonts, Shelly searched and found ones I would like better. We received numerous phone calls from many invitees letting us know how perfect the invitations were, and how they set the tone for the wedding. I give her and the final product a 5 star rating... I was also happy to give a local business in Pittsford the work...

  We worked with Shelly for my daughters wedding invitations, place cards and thank-you notes. We started the process early which was great because we went back to the drawing board once or twice. Shelly listened to us, made changes when needed, offered valuable input and sent images for our approval through out the process. We worked thru excel sheets I could email her with invitee names, addresses meal choices and table numbers. And when I did not like fonts, Shelly searched and found ones I would like better. We received numerous phone calls from many invitees letting us know how perfect the invitations were, and how they set the tone for the wedding. I give her and the final product a 5 star rating... I was also happy to give a local business in Pittsford the work...

  French Press Letterpress & Design's reply:

  Thank you Liz! It was wonderful working with you and your Mom. 5-star client :)
• Melissa Sent on 09/01/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Shelly did an awesome job on our wedding invitations! She created a beautiful custom design based on just a few ideas I sent to her. The French press was a unique elegant touch and we heard many complements from our guests. Shelly was great to work with, answered all our questions quickly. We would definitely recommend her to anyone looking for unique invitations!

  Shelly did an awesome job on our wedding invitations! She created a beautiful custom design based on just a few ideas I sent to her. The French press was a unique elegant touch and we heard many complements from our guests. Shelly was great to work with, answered all our questions quickly. We would definitely recommend her to anyone looking for unique invitations!
• Melissa Sent on 04/27/2011
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  It's a pleasure to work with Shelly. She took my input and turned it into an invitation set that I love. On top of that, she had unlimited patience for all my questions and made me feel that she would do anything to ensure we got the result that I wanted. I would give French Press my business again in a second!

  It's a pleasure to work with Shelly. She took my input and turned it into an invitation set that I love. On top of that, she had unlimited patience for all my questions and made me feel that she would do anything to ensure we got the result that I wanted. I would give French Press my business again in a second!
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• L Sent on 01/18/2011
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We had a wonderful experience working with Shelly! She was extremely open to hearing our ideas, and making sure we got exactly was we wanted. From day one, we were getting compliments on our save the date cards and still have people complimenting our invitations! The quality and the unique design that Shelly provides makes a huge difference. We have, and will continue to recommend her services to everybody looking to get invitations done.

  We had a wonderful experience working with Shelly! She was extremely open to hearing our ideas, and making sure we got exactly was we wanted. From day one, we were getting compliments on our save the date cards and still have people complimenting our invitations! The quality and the unique design that Shelly provides makes a huge difference. We have, and will continue to recommend her services to everybody looking to get invitations done.
• Alicia Sent on 07/20/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  French Press did an outstanding job on my invitations, save-the-date cards, rehearsal dinner invites and hotel info cards. Shelly is incredibly creative, intuitive, and professional. She is a dream to work with and a true artist.

  French Press did an outstanding job on my invitations, save-the-date cards, rehearsal dinner invites and hotel info cards. Shelly is incredibly creative, intuitive, and professional. She is a dream to work with and a true artist.
• Jennifer Sent on 07/09/2011
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  Working with Shelly at French Press was probably the best wedding experience throughout the wedding planning process. Invitations, save the dates, menu cards, programs, and place cards plus a few more things all take a lot of time to coordinate and organize. The work was fantastic and my concept was brought to life to set the tone of the wedding! I highly recommend this vendor if you have extra budget money for this, i know this is an area where people either DIY or cut corners but it is well worth the cost. Overall beautiful quality.

  Working with Shelly at French Press was probably the best wedding experience throughout the wedding planning process. Invitations, save the dates, menu cards, programs, and place cards plus a few more things all take a lot of time to coordinate and organize. The work was fantastic and my concept was brought to life to set the tone of the wedding! I highly recommend this vendor if you have extra budget money for this, i know this is an area where people either DIY or cut corners but it is well worth the cost. Overall beautiful quality.
• Lauren Sent on 08/24/2016
  0.7 out of 5 rating

  0.7
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
  • Value
    1.5 out of 5 rating
    1.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  We used Shelly for our wedding invitations and save the dates. The work was good, but the customer service is appalling. Save the Dates were 2 weeks later and sent with envelope that was not agreed upon. She claimed it was to get them to me in a timely matter. Invitations were also 2 weeks later, then sent without enough envelopes. I paid for calligraphy, at least 5 were done incorrectly and came back in the mail. My mother's envelope never addressed. It took her over a month to send hers and when she did it was not the same as the others. When I told her this Shelly seemed to have an attitude that I would ask her to correct her mistake. As an apology she promised free thank you notes for all the trouble. Here we are 2 months later with no thank you notes. I've called numerous times, left messages and emails with no response. My husband called and left a message that he would like to purchase stationary. Guess who called back within 5 minutes. She promised we would have the thank you notes by this week, still nothing and no returned phone calls. We spent almost $1500 with her and as soon as she was paid the customer service went out the window. She is a terrible business woman and now In stick purchasing new cards and sending thank you notes out incredibly late. DO NOT SPEND YOUR MONEY HERE! There are a ton of other graphic designers that will actually respond to their customers. I wish I could've used one of them instead of being swindled by lying Shelly.

  We used Shelly for our wedding invitations and save the dates. The work was good, but the customer service is appalling. Save the Dates were 2 weeks later and sent with envelope that was not agreed upon. She claimed it was to get them to me in a timely matter. Invitations were also 2 weeks later, then sent without enough envelopes. I paid for calligraphy, at least 5 were done incorrectly and came back in the mail. My mother's envelope never addressed. It took her over a month to send hers and when she did it was not the same as the others. When I told her this Shelly seemed to have an attitude that I would ask her to correct her mistake. As an apology she promised free thank you notes for all the trouble. Here we are 2 months later with no thank you notes. I've called numerous times, left messages and emails with no response. My husband called and left a message that he would like to purchase stationary. Guess who called back within 5 minutes. She promised we would have the thank you notes by this week, still nothing and no returned phone calls. We spent almost $1500 with her and as soon as she was paid the customer service went out the window. She is a terrible business woman and now In stick purchasing new cards and sending thank you notes out incredibly late. DO NOT SPEND YOUR MONEY HERE! There are a ton of other graphic designers that will actually respond to their customers. I wish I could've used one of them instead of being swindled by lying Shelly.