French Novelty Reviews

Reviews

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Quality of service 4.9 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards

















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Featured
Amanda Sent on 12/27/20225 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful bridesmaid shopping experience!
I went to French Novelty to find a bridesmaid dress for my sister's wedding wedding, and had a wonderful experience. Laurie was extremely helpful pointing me towards designers that had dresses in the color and fabric that my sister had selected. I absolutely loved the dress I picked, and the process of purchasing the dress and getting it in to the store were very smooth. I'd highly recommend French Novelty for any formalwear needs!I went to French Novelty to find a bridesmaid dress for my sister's wedding wedding, and had a wonderful experience. Laurie was extremely helpful pointing me towards designers that had dresses in the color and fabric that my sister had selected. I absolutely loved the dress I picked, and the process of purchasing the dress and getting it in to the store were very smooth. I'd highly recommend French Novelty for any formalwear needs! -
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Ann F. Sent on 12/31/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely fabulous !
The most beautiful experience a customer could ask for. The staff was very knowledgeable and patient. Thank you French Novelty for your outstanding service!The most beautiful experience a customer could ask for. The staff was very knowledgeable and patient. Thank you French Novelty for your outstanding service! -
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Leean Sent on 12/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love this boutique!!
I had a wonderful experience at this boutique. The staff was so welcoming and helpful in helping me find my wedding dress. I still can’t get over the fact that most of the wedding dresses I tried on were under $800. You cannot beat their prices! Definitely book an appointment, they are awesome☺️I had a wonderful experience at this boutique. The staff was so welcoming and helpful in helping me find my wedding dress. I still can’t get over the fact that most of the wedding dresses I tried on were under $800. You cannot beat their prices! Definitely book an appointment, they are awesome☺️ -
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Kaylah Sent on 12/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awesome customer service and beautiful dresses.
I had an awesome experience with finding my dream dress at French novelty. Everyone was helpful, and awesome with helping me with a difficult decision, I would totally recommend!I had an awesome experience with finding my dream dress at French novelty. Everyone was helpful, and awesome with helping me with a difficult decision, I would totally recommend! -
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Liz Sent on 12/21/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Superior customer service
Awesome service! I always do any kind of dress shopping here and the experience is always pleasant.Awesome service! I always do any kind of dress shopping here and the experience is always pleasant. -
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Lindsay Sent on 12/21/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Lovely shop!
Had such an easy time picking out bridesmaid dresses with my girls here! The staff were very attentive and we had so many dress options. We all chose different styles we liked best!Had such an easy time picking out bridesmaid dresses with my girls here! The staff were very attentive and we had so many dress options. We all chose different styles we liked best! -
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Amber Sent on 12/08/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Overall amazing experience
The girls at French Novelty were the absolute best! They were so helpful and just made it a great experience, not to mention the wide variety of dresses at an affordable price! Definitely will go back and highly recommend!The girls at French Novelty were the absolute best! They were so helpful and just made it a great experience, not to mention the wide variety of dresses at an affordable price! Definitely will go back and highly recommend! -
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Julie Sent on 12/07/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience
The ladies very were nice and helpful. They have a big selection of dresses. More than all the places I had been previously. Not to mention the prices are very affordable.The ladies very were nice and helpful. They have a big selection of dresses. More than all the places I had been previously. Not to mention the prices are very affordable. -
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Michelle Sent on 07/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
First class! Trustworthy, integrity! Best Prices!
Ivonne D dress delivered early, good communication from French Novelty- arrived sealed manufacture wrapped, beautiful presentation-boxed with nice garment bag. Felt totally spoiled! Realized defect on dress from Ivonne D. French novelty paid return ASAP to fix even though not their fault. Refunded for defect-not happy with Ivonne D. Ordered replacement dress local-nervous to order from French Novelty due to timing. Big mistake! Less customer service, dress, paid tax/shipping/requested for tip $1,000+ dress. Arrived late, not delivered nicely like French Novelty. Ivonne D AGAIN missing eye to dress hook and eye latch (so disappointed in Ivonne D quality!) Local company didn’t care to fix or make right. Backed poor quality workmanship of designer than consumer. Do yourself a big favor- order from French Novelty! Integrity, honest, good service is rare these days!Ivonne D dress delivered early, good communication from French Novelty- arrived sealed manufacture wrapped, beautiful presentation-boxed with nice garment bag. Felt totally spoiled! Realized defect on dress from Ivonne D. French novelty paid return ASAP to fix even though not their fault. Refunded for defect-not happy with Ivonne D. Ordered replacement dress local-nervous to order from French Novelty due to timing. Big mistake! Less customer service, dress, paid tax/shipping/requested for tip $1,000+ dress. Arrived late, not delivered nicely like French Novelty. Ivonne D AGAIN missing eye to dress hook and eye latch (so disappointed in Ivonne D quality!) Local company didn’t care to fix or make right. Backed poor quality workmanship of designer than consumer. Do yourself a big favor- order from French Novelty! Integrity, honest, good service is rare these days! -
Quality of service
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Samantha Sent on 12/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent!
Love this store! All the staff is so kind and helpful! I found the wedding dress of my dreams! & adorable bridesmaids dresses! Very well priced! Highly recommend!Love this store! All the staff is so kind and helpful! I found the wedding dress of my dreams! & adorable bridesmaids dresses! Very well priced! Highly recommend! -
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Melissa Sent on 12/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Prom tux order
French Novelty is by far the best in Jacksonville. They helped my son pick out the-perfect tux for prom to match his date perfectly!French Novelty is by far the best in Jacksonville. They helped my son pick out the-perfect tux for prom to match his date perfectly!-
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+3 photos
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Quality of service
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Kath Sent on 12/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Truly Amazing
I have been shopping at French Novelty for years (bridesmaids and formal occasion gowns). It only made sense to get my wedding dress here also! I found my dream dress and veil for under $1000!! I can't wait to wear it when I marry the love of my lifeI have been shopping at French Novelty for years (bridesmaids and formal occasion gowns). It only made sense to get my wedding dress here also! I found my dream dress and veil for under $1000!! I can't wait to wear it when I marry the love of my life -
Quality of service
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Carly Sent on 12/02/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience and service!
The dress I ordered came so quickly and it was a great experience. I was contacted throughout the process regularly to provide updates and got quick responses when I had inquiries. The dress was great quality, came as expected, and fit like a glove. I would highly recommend ordering from French Novelty and would order again!The dress I ordered came so quickly and it was a great experience. I was contacted throughout the process regularly to provide updates and got quick responses when I had inquiries. The dress was great quality, came as expected, and fit like a glove. I would highly recommend ordering from French Novelty and would order again! -
Quality of service
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Brenda Sent on 11/13/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Katie and Luralia were top notch;
Because of the attention and professionalism of Katie and Luralia my sister not on bought her wedding dress here I also bought my brides maid, and our mom bought her mother of the Bride dress. I cannot express how much we appreciate these two ladies! They took a very stressful situation and made is fun and relaxing as it should be. These two are you top employees.Because of the attention and professionalism of Katie and Luralia my sister not on bought her wedding dress here I also bought my brides maid, and our mom bought her mother of the Bride dress. I cannot express how much we appreciate these two ladies! They took a very stressful situation and made is fun and relaxing as it should be. These two are you top employees. -
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Amber Sent on 11/04/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Mother of the bride dress
Katie was super helpful, super attentive, and very sweet and helped us find perfect dress for the mother of the bride. We walked in without an appointment & she let us try on as many dresses as needed.Katie was super helpful, super attentive, and very sweet and helped us find perfect dress for the mother of the bride. We walked in without an appointment & she let us try on as many dresses as needed. -
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Sapphire Sent on 10/20/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing! I loved French Novelty. Thank you to Amanda who helped me find my dress.
I went in without having any experience in trying on wedding dresses. I had a pretty good idea about what I was looking for but no idea what looked good on me since I’d never tried on any wedding dresses. Amanda was amazing and patient as I tried several different styles. She listened to what I liked and what I didn’t about the dresses me and my MOH chose and then chose several others for me that we hadn’t thought of. I said yes to a beautiful dress that I wasn’t certain I was gonna find. I’m tiny and Amanda was so awesome with helping me feel beautiful and informing me of what customizations I could make to my beautiful dress.I went in without having any experience in trying on wedding dresses. I had a pretty good idea about what I was looking for but no idea what looked good on me since I’d never tried on any wedding dresses. Amanda was amazing and patient as I tried several different styles. She listened to what I liked and what I didn’t about the dresses me and my MOH chose and then chose several others for me that we hadn’t thought of. I said yes to a beautiful dress that I wasn’t certain I was gonna find. I’m tiny and Amanda was so awesome with helping me feel beautiful and informing me of what customizations I could make to my beautiful dress.-
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+5 photos
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Quality of service
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Kathy Sent on 10/20/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional service and professionalism
I'm so thankful I made a decision to travel thirty minutes from my home to visit French Novelty to purchase my mother of the groom dress. I had been to several other stores but had found the service lacking. As soon as I walked in to French Novelty, I was greeted warmly and the search for the perfect dress began. I left unsure as to which dress but was given all of the information I needed to make a decision. Neesh, the young lady who assisted me was not only full of knowledge regarding the dresses but also very professional and kind. She truly made me feel at ease in making this decision. Once the decision was made I called to order the dress and received a call back a few days later saying that it had arrived. I went back to get it and try it on and it's perfect! I shared with Neesh that I almost made a decision to purchase a dress on-line but after meeting her, I was so appreciative of her helpfulness that I knew I had to order from French Novelty.I'm so thankful I made a decision to travel thirty minutes from my home to visit French Novelty to purchase my mother of the groom dress. I had been to several other stores but had found the service lacking. As soon as I walked in to French Novelty, I was greeted warmly and the search for the perfect dress began. I left unsure as to which dress but was given all of the information I needed to make a decision. Neesh, the young lady who assisted me was not only full of knowledge regarding the dresses but also very professional and kind. She truly made me feel at ease in making this decision. Once the decision was made I called to order the dress and received a call back a few days later saying that it had arrived. I went back to get it and try it on and it's perfect! I shared with Neesh that I almost made a decision to purchase a dress on-line but after meeting her, I was so appreciative of her helpfulness that I knew I had to order from French Novelty. -
Quality of service
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Sgrfn Sent on 06/18/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional Service
I went to French Novelty to find a formal for my wedding reception. I thought I knew what I wanted but after assistance from Laurie who was extremely helpful pointing me towards designers that had dresses in the color and style that I desired we found the one. I absolutely loved the dress I picked, and the process of purchasing the dress and getting it in to the store were very smooth. They even recommended someone for the alterations who did an amazing job. I'd highly recommend French Novelty for any formalwear needs!I went to French Novelty to find a formal for my wedding reception. I thought I knew what I wanted but after assistance from Laurie who was extremely helpful pointing me towards designers that had dresses in the color and style that I desired we found the one. I absolutely loved the dress I picked, and the process of purchasing the dress and getting it in to the store were very smooth. They even recommended someone for the alterations who did an amazing job. I'd highly recommend French Novelty for any formalwear needs! -
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Lor G. Sent on 12/19/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Quick and easy
Ordered my dates tux through then it was quick and easy!!Ordered my dates tux through then it was quick and easy!! -
Quality of service
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Paisly Sent on 12/11/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great and affordable selection
I've purchased several dresses and love them all.I've purchased several dresses and love them all. -
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Michelle Sent on 11/22/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My experience with French Novelty is/was above words. I was lost and they helped me in evry way.
I did not know how to start and how to get all of my wedding party the proper attire. They are so knowledgeable and caring. 100 in my book.I did not know how to start and how to get all of my wedding party the proper attire. They are so knowledgeable and caring. 100 in my book.-
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+2 photos
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Quality of service
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Bryn Sent on 11/11/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service!
This store was amazing! Quick response time, great customer service, and went above and beyond for me! I highly recommend them to all!This store was amazing! Quick response time, great customer service, and went above and beyond for me! I highly recommend them to all! -
Quality of service
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Jules Sent on 10/08/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Responsive and went above and beyond for my needs
Just want to give a shout-out to the customer service rep, Paisly, and the designer at the Dessy Group. They saved me in a pinch and helped me find something in a rare/new color so that I can be a bridesmaid. I am so grateful!!
I am so thankful for your amazing customer service and the fact that you helped me find a dress in a short time frame. You have no idea how much this means to me.
Jules CummingsJust want to give a shout-out to the customer service rep, Paisly, and the designer at the Dessy Group. They saved me in a pinch and helped me find something in a rare/new color so that I can be a bridesmaid. I am so grateful!!
I am so thankful for your amazing customer service and the fact that you helped me find a dress in a short time frame. You have no idea how much this means to me.
Jules Cummings -
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Ali Sent on 01/13/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Simply Amazing
I originally came across French Novelty looking to purchase a dress for my sisters wedding. I live in Texas, my sister in California, and French Novelty is in Florida... I got the best service, the best pricing, and the most help working with them (Especially Laurie). A year later it was time to determine my own bridesmaids dresses and of course they again offered the most help and gave me the best pricing I could find. Again, I live in Texas and they are in Florida! I've never met them before and I've never been to their shop, but they were easier to work with than my local dress shops that carried the line we went with. Truly, they are wonderful. Wherever you are, give them a chance to win your business. You won't regret it.I originally came across French Novelty looking to purchase a dress for my sisters wedding. I live in Texas, my sister in California, and French Novelty is in Florida... I got the best service, the best pricing, and the most help working with them (Especially Laurie). A year later it was time to determine my own bridesmaids dresses and of course they again offered the most help and gave me the best pricing I could find. Again, I live in Texas and they are in Florida! I've never met them before and I've never been to their shop, but they were easier to work with than my local dress shops that carried the line we went with. Truly, they are wonderful. Wherever you are, give them a chance to win your business. You won't regret it. -
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Chad Sent on 12/28/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
5 star + on everything!
Laurie handled everything from Bridesmaids dresses to my fiance's wedding dress and I could not have imagined a better experience anywhere! It was so nice to have such a smooth and easy process as sometimes picking out dresses can be pretty stressful. French Novelty is 5 star + and I would recommend anyone needing a dress for any event to visit Laurie!Laurie handled everything from Bridesmaids dresses to my fiance's wedding dress and I could not have imagined a better experience anywhere! It was so nice to have such a smooth and easy process as sometimes picking out dresses can be pretty stressful. French Novelty is 5 star + and I would recommend anyone needing a dress for any event to visit Laurie! -
Quality of service
Are you interested?
Are you interested?