Frank's Bake Shop & Catering Reviews

Reviews

• Abby B. Sent on 01/20/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Couldn't be happier!

  Our cakes were wonderful! We were initially worried about finding a cake option that my bridesmaids and I could actually eat (between all of us we're allergic to gluten, egg, and dairy), and the cake Frank's made for us was so good you'd never have known it wasn't a normal cake. We ended up doing the layers in different flavors (vanilla and lemon) so the guests could pick which they wanted, and the design was beautiful as well. We also asked for a separate/specially decorated groom's cake that turned out beautifully. Overall, it was a flawless experience and we will definitely go back to Frank's if we need any other cakes in the future.

  Our cakes were wonderful! We were initially worried about finding a cake option that my bridesmaids and I could actually eat (between all of us we're allergic to gluten, egg, and dairy), and the cake Frank's made for us was so good you'd never have known it wasn't a normal cake. We ended up doing the layers in different flavors (vanilla and lemon) so the guests could pick which they wanted, and the design was beautiful as well. We also asked for a separate/specially decorated groom's cake that turned out beautifully. Overall, it was a flawless experience and we will definitely go back to Frank's if we need any other cakes in the future.
• Holly Sent on 08/19/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Delicious and Beautiful

  Our cake was delicious and beautiful. They were super accommodating. Our guests were stunned at how delicious this cake was. We drove over an hour to get our wedding cake because I had to have Franks!

  Our cake was delicious and beautiful. They were super accommodating. Our guests were stunned at how delicious this cake was. We drove over an hour to get our wedding cake because I had to have Franks!
• Erin Sent on 11/01/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Cake was delicious and all our guests loved it!

  Cake was delicious and all our guests loved it!
• Michael Sent on 11/18/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Our cake was exactly as we hoped and so moist and delicious! The chocolate cake with the native raspberry filling was a great combination!

  Our cake was exactly as we hoped and so moist and delicious! The chocolate cake with the native raspberry filling was a great combination!
• Shyrle Sent on 06/06/2008
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The cake was beautiful and delicious. Outstanding service!

  The cake was beautiful and delicious. Outstanding service!
• Shealynn Sent on 07/01/2008
  4 out of 5 rating

  4.0
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  She worked with me so the cake became in my budget range.

  She worked with me so the cake became in my budget range.
• Emilie Sent on 07/03/2016
  2.6 out of 5 rating

  2.6
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Nightmare. The first warning should have been the girl who met with me and didn't know how to pronounce fondant. Didn't hear from them for 2 months and then the Wednesday before the wedding, after I had already paid for half of the cake, they called to tell me they couldn't do what I had asked and I needed to go buy ribbon to make it kind of look like the one I wanted. I sent my dad's wife over and when she saw the scale they were trying to do it in it was all off. She talked to them and they tried to fix it but it was an epic fail. I have a cake wreck! When we tried to cut the cake it was awful. The fondant had slipped, it was all uneven.

  Nightmare. The first warning should have been the girl who met with me and didn't know how to pronounce fondant. Didn't hear from them for 2 months and then the Wednesday before the wedding, after I had already paid for half of the cake, they called to tell me they couldn't do what I had asked and I needed to go buy ribbon to make it kind of look like the one I wanted. I sent my dad's wife over and when she saw the scale they were trying to do it in it was all off. She talked to them and they tried to fix it but it was an epic fail. I have a cake wreck! When we tried to cut the cake it was awful. The fondant had slipped, it was all uneven.