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Fords Jewelers Reviews

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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
14 Reviews
88% recommend it
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Awards

14
  • S
    Stacy Sent on 06/05/2019
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    Amazing service!

    My husband and I recently went to Fords Jewelers to purchase a replacement wedding ring. His original ring which we purchased elsewhere broke after only 2 months of wearing it (beware Tungsten breaks easily!!!) Barry, the owner, asked why the place we purchased it from wouldn't replace it for us and offered to have it sent back to the company the other jewelry store had gotten it from and replaced for free (minus cost of shipping). He even had them engrave the new one just like the broken one. I couldn't believe he did all this for us when we were about to purchase a new gold ring for $400 when the store we bought it from wouldn't help us at all. Fords may have lost a sale with us (this time) but they gained a customer for life!!!! My mother and aunt have been going here for years to purchase jewelry and to have jewelry cleaned and repaired and I will now too. They are all so kind and helpful. I purchased my wedding band here last year and they cleaned my engagement ring beautifully for free. Can't say enough wonderful things about this place!

    Fords Jewelers's reply:

    Thank You for the great review and glad to here we earned your business-You were a pleasure to deal with.
  • kristen
    Kristen Sent on 10/26/2018
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    Barry is the best!

    Fords Jewelers has been our family's jeweler for years and I was so happy that my now husband wanted to purchase my engagement ring from there as well. Barry was so amazing right from the start when we went in to look at engagement rings prior to the proposal as well as when he met with my husband later one-on-on to find the perfect diamond and setting that was exactly what I had dreamed of. We returned for our wedding bands and Barry helped in designing a diamond band for me that matched up perfectly to the diamonds on the band portion of my engagement ring. Both of our wedding bands were perfect and I was told so bring in my engagement band to be re-dipped so that both of my rings would show the same wear together. We will forever continue to go to Fords Jewelers for all of our jewelry needs!
  • KristyTheBride
    Kristy Sent on 03/19/2017
    5 out of 5 rating
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    Bought my engagement ring from Fords Jewelers & will be getting our wedding bands there soon!
    Barry (owner), Val & Diane were so knowledgeable & patient in helping us find our rings. Their suggestions regarding bands, settings and diamonds were perfect - creative, beautiful, And affordable.
    Fords Jewelers offers a lifetime of ring maintenance & cleaning, too.
    Best wishes, Brides & Grooms, & good luck finding Your perfect rings!
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  • S
    Stephanie Sent on 07/14/2016
    5 out of 5 rating
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    My husband and I purchased my engagement ring and both of our wedding bands here. We shopped around for awhile for the engagement ring and undoubtedly the quality of the diamonds and price that Barry offered us could not be beat. After such a wonderful experience with the engagement ring, we went back for our wedding bands earlier this year and worked with another sales rep who was equally as patient and honest with us. We got our bands in January, but our wedding wasn't until July, so the sale rep suggested that he try on his ring in the spring to see if it still fits properly in the warmer weather. It was a great suggestion, because she was right- his finger swelled a bit and they were able to resize the ring for him free of charge based on the metal we purchased. They were so sweet- they even gave us a cake topper as a wedding gift! We will absolutely go back to Fords for any future gifts or jewelry needs!
  • A
    Alexandra Sent on 05/20/2013
    5 out of 5 rating
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    My fiancee got both my engagement ring and wedding band here, and they are gorgeous! The sales team is incredibly helpful and the owner is wonderful. I also got my fiancee's wedding band here - a tungsten band. They were quick in sizing everything and had everything on record even when I couldn't find my payment slip. Thanks for everything!
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    Gina Sent on 01/03/2012
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    I would absolutely recommend Fords for any couple looking for a stunning engagement and/or wedding ring. Their work is impeccable, their service is stellar, and their prices are the most fair and reasonable that we found... and we did a LOT of looking around when it came to diamond shopping.
  • J
    Jillian Sent on 05/27/2008
    5 out of 5 rating
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    I am so glad that my husband now picked my ring out here. Not only did he get the engagement ring there but we got our bands there as well. They were always to nice and easy to talk with. Everytime I went it, my ring was cleaned. I was given a full exam of my ring when I went in once..I never knew so much about diamonds until then. Helpful and always pleasant. I would recommend anyone go there if they are not only looking for quality but great service.
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    Carrieann Sent on 06/26/2008
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    My husband bought both my engagement ring and wedding band from Fords. We both ordered custom made wedding bands from them. All of our rings came out beautiful. We dealt with Barry and Diane and both people were extremly helpful and professional. We would reccomed them to anyone!
  • Amysita
    Amy Sent on 05/19/2014
    4.8 out of 5 rating
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    We got our wedding bands from Fords Jewelers. I didn't find what I wanted in the store immediately, but my fiancee did so we ordered his ring. I went only and searched the designers that they carried and came back with the design I wanted and they ordered it for me at no extra charge. We did get engraving, and at the time they did tell us his Tungsten ring had to be shipped out because it needed special laser engraving. They did not tell us that his engraving would take over a month but we get that it was up to the place they sent it too, and we don't recall them saying the charge would be almost $100, but we ordered with plenty of time and we were prepared to pay for the cost of engraving. My ring has a thin band, and originally they said it could fit about 7 characters for engraving, but when I brought it in with to be engraved with the message we decided on then I was told it would only fit 5 characters, so I left and didn't return until we had decided on a new message to engrave. While these issues were only minor, it is worth noting and accounts for the 4.5s instead of 5s.
  • User2333303 Sent on 09/24/2015
    4.4 out of 5 rating
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    This jewelry store is around the corner where I live. My fiance and I went shopping for the engagement ring together. After going to various jewelry stores and picking out some diamonds that worth considering, we were not really happy with the price. We decided to stop by Fords Jewelers and we got what we wanted. They have a large selection of bands and they do make custom designs. I picked out a simple band at Fords Jewelers but the other stores that I visited did not have the style I wanted. Barry, the owner was very nice. He worked with us to get the diamond that we wanted; and he gave us a really good price too (significantly less than what the big stores had gave us). They do everything in the store, setting the stone, re-sizing, polishing, etc. We will definitely go back to shop for our wedding rings.
  • User901110 Sent on 08/16/2012
    4.4 out of 5 rating
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    The products there are definitely a great price for what it was worth, so things were definitely fair there. The quality is also pretty good. The staff range from extremely helpful to a little clueless, which was often frustrating because you would get different answers to the same question. Needless to say, many things you are able to figure out on your own so in the end it was all right. I'd personally rather deal with a larger company when buying jewelry but if you need something at a good price (and are able to easily think things through) you will be fine.
  • User1299993 Sent on 08/24/2013
    4 out of 5 rating
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    I went to Fords Jewelers because my parents went there for their wedding bands, watches, and other jewelry. We passed the owner on the way in, and he wished us luck in our search.

    I wanted a very simple wedding band. My husband gave me a beautiful engagement ring when he proposed, and I didn't want my band to compete with it. I went into Fords Jewelers, asked an attendant if there were any plain, white gold bands available, and told her that I didn't want to spend over $200. The woman behind the counter pointed us to a case filled with channel set diamond bands, all of which were $550 or more. She told me that my engagement ring was too dirty to try bands with, so she went to clean it while we looked. (I knew that it could have used a shine, but she wasn't very nice about it.)

    I explained that I wanted something simple, about 2 mm wide, maybe with some milgrain but without any stones, but she insisted that they didn't have anything else available, and that no one was buying simple rings anymore. I said that I wasn't comfortable spending that much for something that I didn't really want in the first place, and we walked out.

    We passed the owner again, and he asked if we found what we were looking for. We told him what happened, and he asked us to follow him back in. He opened a drawer and pulled out a case of exactly what I was looking for. I immediately saw one that I loved, and within 5 minutes it was ordered in my size. He apologized profusely and quietly reprimanded the employee. It seemed that this was not the first time she had done something like this to a customer.

    I recommend Fords Jewelers, but if it hadn't been for the owner's tact, I would have taken my business elsewhere.
  • J
    Judy Sent on 09/04/2008
    3.4 out of 5 rating
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    The staff was very helpful and took their time to show us all of the rings. The service was quick for resizing. Good selection.
  • D
    Dee Sent on 10/14/2018
    0.6 out of 5 rating
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    I went to Ford Jewelers to look for my engagement ring. My boyfriend and I are on a budget, but what I didn't expect the salesperson to do was trying to sell me a diamond from an earring. The only jeweler that did that and I've been to a few. I will never do business with them!