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Fleur, Inc Reviews

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Reviews

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    Charlotte Sent on 04/11/2025
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    Beautiful & Unique Wedding Flowers!

    We can’t say enough great things about Fleur, especially working with Niki! She was attentive and detail oriented from our first phone call and a true artist. I had a vision for our wedding colors in all different jewel tones but with a springy vibe. I didn’t even have inspiration photos and only described this to Niki over the phone—she nailed it! At our floral mockup meeting, I was blown away by how beautiful and unique they were, and even more so on wedding day. She also helped me add a floral tribute to my late sister, which she took on voluntarily and with a personal touch. Niki also did our beautiful all-white flowers for the rehearsal dinner and bridal luncheon.

    We appreciated how Niki would find ways to reuse almost everything to make the proposal budget friendly. For example, the bridesmaid bouquets and candles from the ceremony became centerpieces for the reception. Overall, I highly recommend supporting this beautiful local business for your wedding or event! They help you design your floral vision in a way that feels personal and not from a pre-canned menu.
  • Samantha
    Samantha Sent on 06/07/2024
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    Beautiful whimsical florals

    We worked with Niki for our special wedding day in May of 2024. We wanted our wedding to look very whimsical with a lot of Spring pops of color, think Bridgerton vibes. Niki and the team did such an amazing job bringing our vision to life! The florals looked even better in person than they do in the pictures. They really listened to what we were going for and incorporated the colors nicely. The pillars that we used at the altar were covered in so many flowers and greenery it was breathtaking. Our sweetheart table looked like something out of a fairytale. Seriously so impressed with the work and very happy we chose to work with Fleur.
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    Jacqueline Sent on 01/06/2023
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    Perfection

    Looking for beautiful arrangments for your wedding? LOOK NO FURTHER. Brian and the entire team at Fleur were incredible. I brought my interest board in and he matched my dream aesthetic. The moment we walked into our venue and saw all the beautiful arrangements for the first time, is truly a moment that will stay with me the rest of my life! I cannot recommend Fleur enough and highly suggest you and your partner book with them!
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    Ellen Sent on 09/14/2022
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    BEST florist ever!

    I cannot beging to express how AMAZING the Fleur team was for my wedding. From our first call, to trial, to wedding day - the team understood everything. This was by far my most organized and responsive vendor. I was so impressed with seeing our vision come to life and providing the "wow" factor for our big day! I feel lucky to have worked with Brian and would recommend them to ANYONE!!
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    Amanda Sent on 08/22/2019
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    Obsessed with Fleur

    Been a fan of Fleur for years, and they did not disappoint! They made our wedding look amazing, and just how I envisioned it to be. The boutique team was so great to work with, and were able to work within our budget. Love what they put together.
  • bailey
    Bailey Sent on 01/27/2019
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    An absolute dream to work with!

    Katie and her team were a dream to work with! I am so thankful that they helped make our wedding day what it was. I met with other florists who were bossy and trying to get more out of me then I wanted to spend. When I met with Katie she did none of that! Fleur was so inviting and gracious. She let me explain my vision and helped me find a way to make it happen, under budget! I do not know anything about flowers so she educated me on what would and would not work, and what we could use to achieve the vision. They helped with non-floral portions of the decor as well and made it a vision. We had a few last minute changes and she rolled with it and made it a beautiful site! I am still in awe of how beautifully everything came together!
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    Glynn Sent on 06/03/2017
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    Picking Fleur for our wedding was one of the best decisions I made. Not only did they take the random ideas and visions I had in my head and make them a reality, but they created things I didn’t even know I wanted. Kelly was a dream to work with, so kind, creative, and organized; three very important things to be during wedding planning! We had so many guests comment on how warm, cozy, pretty, and personal our wedding felt and the decor that Fleur created played such a huge part in that. I also got so many compliments on my bouquet and our centerpieces. As far as pricing, they were right in the middle of the all the florists I spoke with, but with all they included, they were beyond worth it. Their shop is so very adorable and their instagram is my favorite thing (seriously start following them immediately!). I can’t say enough good things about them. I am without a doubt, a lifelong customer.
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    Laura Sent on 09/11/2015
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    Lemme start this review about Fleur with a fact about myself: I'm super allergic to lots of flowers and things. Also I don't really know what I'm allergic to. I just know it when I smell it.

    Lemme build on that with an even more important fact: Working with Kelly and the Fleur team was a wonderful experience, and they made our wedding so.damn.beautiful all the while ensuring that my tongue didn't swell up to the size of a balloon. In sum, Kelly and the Fleur team nailed everything about our aesthetic to make our wedding look and feel like us as expressed through flowers, tablescapes and statement pieces [This is not a sentence I ever thought I would write. But I did. Fleur is just THAT good!]

    So our first meeting with Fleur started out something like this:
    [Kelly]: What kind of flowers do you like?
    [Us]:.....Ummm.....Pretty ones?
    We clearly knew exactly what we wanted. And had lots of ideas. About stuff. And things. And decor. And flowers. Oh did I mention that I'm allergic to things that are found in nature?

    Kelly worked with us to help us identify the perfect look. Mostly this involved me smelling things at a 5', 3', 1' interval to assess allergy level and looking at pictures in books and saying "Yay" or "Boo". to certain looks. From all of that helpful information that we provided the team was able to deliver amazing table arrangements and flowers at our wedding that were so beautiful. Additionally the team also created two statement pieces, an alter with birch branches and hanging candles + a rustic display of table seating assignments that were so good our photographer switched up locations for formal shots.

    Basically working with Kelly was like working with a mind reader -- she was able to deliver exactly what we wanted out of decor. I cannot say enough about the team and their work. I think the best complement we got was "Oooooh, the pretty! I can't believe the pretty!"

    Thanks Kelly, you were awesome!!
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    Joy Sent on 01/19/2014
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    Fleur composed a beautiful winter bouquet for our wedding. They gave lots of options, recommended care tips, were very flexible on when I could come by to pick it up, and packaged it beautifully to keep!
    I highly recommend using Fleur to anyone looking for beautiful and unique options for flowers!
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    Julie Sent on 09/09/2013
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    Kelly Marie Thompson at Fleur is THE BEST- so kind, so genuine, so passionate, creative, understanding, patient, etc. etc. She listened to everything I wanted, browsed through my Pinterest board with me, answered all my questions and concerns, adapted to our budget and delivered some of the most stunning flowers and bouquets I've ever seen! Even when her OWN wedding was going on throughout all our meetings and emails, she was still always there to help me out.

    I can't even begin to describe my feelings of how absolutely BEAUTIFUL our flowers were! As soon as we received them at the hotel, my jaw dropped and I got teary-eyed again (the first time was after simply reading Kelly's proposal for the flower descriptions!) and my bridesmaids couldn't stop comment at how Gorgeous they were!

    I completely fell in love with my bouquet upon first glance, and it was so evident that Kelly really "got" me and my whole vision for these flowers and for my wedding as a whole. I already knew that after talking with her the first time, but just to see it all actually manifest in front of me into these amazing organic pieces of art was a whole other relief and joy I cannot explain! I was assured from that point on that it was going to be a good day, perfect and Beautiful.:)

    The ceremony altarpieces and the beautiful naturey reception table decorations were even more stunning works of art, and I couldn't stop staring at them during the ceremony and going around to all the tables at the reception! Haha;). I got so many compliments on them all.

    Every detail was so incredible, including the silk organza from my dress that they incorporated around the bouquet stems! Thank you so much, Kelly! :*). I encourage everyone to stop by the Fleur shop and check out their array of beautiful, unique flowers and book an appt with Kelly to see if they're a fit for your event. You will not regret it!! :)
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    User1029324 Sent on 11/28/2012
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    My wedding would not have been as beautiful as it were if it were not for Fleur. I absolutely love their vision and all of their flowers and cannot wait to work with them again someday!

    From the beginning, not only were my contacts at Fleur incredibly friendly and responsive, I could tell that they understood my creative and non-traditional taste and would bring to life all of the ideas I had. That being said, it was clear they have their own style, tastes and opinions and were not just going to do what I said because I was the bride. They took my preferences in mind and added in their own thoughts to bring us arrangements I could have never imagined. Not only that, they worked with us to find creative ways to deliver on our limited budget. We created many elements DIY and they'd review our own items throughout the year to ensure they matched with what they were creating.

    One of my favorite moments of my wedding day was receiving my bouquet and my bridesmaids' flowers. They were cooler than I ever envisioned and it was the first moment I could see how everything I'd been working on all year was coming to life. Highly recommend!
  • Amy
    Amy Sent on 12/20/2011
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    I was extremely happy with my florist. She did an amazing job with my flowers and decor. The most beautiful thing out of everything was this beautiful huppa?? (is that how you spell it) that she lent us. It was gorgeous and worked out so well with the venue. She had beautiful huge centerpieces and the bouquets were amazing as well. Kelly is beyond talented and creative. You give her ideas and she will run with them. Show her a picture, and she'll do an even better job!
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    Amy Sent on 10/14/2010
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    From the moment I first contacted Fleur, Kelly Marie has been a pleasure to work with. She was super responsive and helpful, and her proposal was more descriptive and sounded more beautiful than some of the others I had received. She was also able to work with me to adjust the proposal so that everything was exactly what I was looking for, but also within my price range. On the big day, the flowers were delivered to the hotel on time and the packaging and appearance was beyond what I had expected. Our bouquets featured purple hydrangeas and various purple orchids and the boutonniers and corsages were a huge purple vanda orchid for the groom, purple calla lilies for the groomsmen and dads, and purple orchids for the moms. The flowers were HUGE and of such great quality, unlike any I had ever seen before. They were the most beautiful flowers and really and not only showed wonderfully in photos, but made the day more special.
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    Megan Sent on 02/17/2010
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    The flowers for my ceremony and reception were truly amazing, thanks to Kelly. She had interesting and unique ideas and I am still hearing from people how beautiful they were. I LOVED the little flower "balls" and pillow she put together for my flower girls and ring bearer! THE BEST! The reception flowers were just stunning and really made the room. Kelly is reliable, responsive, and so easy to work with. I completely changed my colors/flowers at least three times and each time she was so kind and understanding - and worked with me to make it perfect. She really knows her business and I felt so confident having her do my wedding - I didn't worry about the thing on the day of. Fabulous!
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    Katlyn Sent on 04/21/2009
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    i was recommended by a friend to use them and they were just what I wanted. I was impressed with how their coordinator had the best suggestions for pairing the flowers i wanted with suitable vases and what not, that didn't burn a hole in my wallet. i highly recommend this company as they were friendly, professional, and reliable on my wedding day.
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    Kristine Sent on 10/23/2008
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    I liked Kelly Marie at Fleur Chicago from the beginning. She was great to work with and did a fantastic job of interpreting our color scheme (which was a little difficult to describe and easy to get wrong). I felt like her prices were more reasonable than a number of the other quotes I received. The bouquets were beautiful and I loved the centerpieces. I emailed her a month or so before the wedding to ask if we could add a particular flower to the wedding in some way (either in the bouquets or centerpieces) and she did so enthusiastically, even though it was not part of the original floral plan we had worked out months before. I would absolutely work with her again.
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    Becky Sent on 10/13/2008
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    Kelly Marie is AMAZING!!!!!!! She knew what we wanted and totally nailed it!!! The flowers turned out to br perfect and a beautiful vision!!! Everyone commented how wonderful everything looked especially the flowers! They looked beautiful!!
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    Meredith Sent on 08/15/2008
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    Kelly Marie was just amazing. She executed my thoughts perfectly, and even gave me some great ideas that I hadn't even considered. She did a better job than I could have dreamed. I still get compliments on the flowers from our wedding!
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    Nikki Sent on 06/24/2008
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    Kelly was wonderful to work with. The flowers for my wedding were beautiful. I absolutely loved my bouquet. We had fun bouncing off ideas off of each other. I got lots of compliments on the flowers.
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    Laura Sent on 02/01/2008
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    I loved Kelly at Fleur! She was one of my favorite vendors to work with and I was so happy with how everything turned out. She totally respects your budget and created beautiful flower arrangements for our wedding. It all turned out better than I expected. She's a great balance of creating classic, but creative flower arrangements.
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    Beth Sent on 11/07/2007
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    Absolutely an amazing florist. Kelly and her team are so attentive and personal throughout the entire planning process, and when it all came together, we couldn't have asked for anything more. The flowers were gorgeous and so unique...our guests raved about them all evening (and even at breakfast the next morning). But, it was their ability to create beautiful work, while making us completely comfortable and confident that stood out among all the other vendors. We highly recommend Fleur, Inc.
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    Theresa Sent on 11/07/2007
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    I loved my wedding flowers. Kelly Marie was very easy to work with and she was very quick and detailed with her responses to my questions and concerns. We made a time change a few months before the wedding and she was highly fleixible and accomodating our needs. My bouquet was even more beautiful than I imagined and the reception exceded my expectations. I would highly recommend Fleur, Inc. for not only weddings but any special occasions.
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    Erin Sent on 07/24/2007
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    Kelly at Fleur is just amazing! She is willing to accomodate you in any way and help you to create a beautiful wedding. She was very reasonabley priced compared to other florists in chicgao, probably came out to 1/3 cheaper! Highly recommend!
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    Dana Sent on 11/27/2010
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    Working with Kelly is a pleasure and you feel like home with her. She has great imagination for any kinds of budgets and still make your wedding beautiful. My bouquet and the bridesmaids' were beautiful and very elegant. We received so many compliments on the centerpieces, they were simple and very elegant. She delivered everything on time and just the way I expected.
    The Chuppah she rents is beautiful and it's far cheaper than any other vendors.
    Flowers in general are expensive so remember to have a good nice budget for your wedding flowers!
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    Jen Sent on 07/23/2017
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    Kelly and her team at Fleur are so talented. They were wonderful to work with from the moment I reached out. They listened carefully to make sure they fully understood my Camp wedding vision then executed the entire thing with excellence. I was so happy with the flowers for my hair, bouquets and tables. Kelly even went out of her way to gather wildflowers on the property to give my charcuterie table a true rustic feel. We were so happy with our choice in florist! I'd highly recommend Fleur for your event!
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    Megan Sent on 08/10/2010
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    Fleur, Inc., was a pleasure to work with. Kelly Uss, the owner and coordinator, is friendly and flexible to work with, and has a wonderful imagination with flowers. Kelly was able to provide some gorgeous floral arrangements and bouquets that were exactly what I was looking for AND within our budget. We found her very easy to work with and coordinating the floral services on the wedding day with the other vendors seemed to work flawlessly and seemlessly...I never even had to worry about it at all. I would absolutely use them again. The flowers were vibrant and fresh and smelled wonderfully fragrant. I was soooo happy!
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    Orlane Sent on 11/25/2008
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    Actually, I wasn't in charge of this. A friend of mine offered me to take care of my bouquet, my husband "boutonniere" and my mother in law's corsage. She went to the same store that did her wedding because she was so pleased with their work. She asked me what I wanted (purple calla lilies) and she managed to get the bouquet I dreamt of.
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    Youngmi Sent on 10/27/2011
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    Oh fleur. It's hard to find the words to express how wonderful this floral shop is. I met Kelly Marie when my sister was planning her wedding a couple of years ago. Within five minutes of the meeting, I knew with 100% certainty that I wanted her to be my florist when I got married. That's how amazing she is! Her work is beautiful and she is so sweet! You can tell that she loves what she does and pours her all into her work. She was so enthusiastic and easily caught on to our vision and produced bouquets that were gorgeous. She's also open to feedback and was very willing to change up our flower selections to help us to stay as close to our budget as possible.

    Working with fleur and Kelly was so enjoyable. The entire experience was worry-free and relaxing (a relief when wedding planning). And they were organized and great at keeping in touch. I would recommend them to anyone who's looking for stylish, gorgeous flowers!
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    Kelly Sent on 10/01/2012
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    Fleur is such a special place. The storefront is eclectic and amazing, the selection of flowers will absolutely blow you away- and the staff is made up of thoughtful, creative artists. Fleur did my wedding last month and I was thrilled. They have incredible rental pieces along with their gorgeous floral that makes the event truly pop. Caleb was wonderful to work with. Love Fleur!
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    Amy Sent on 04/02/2010
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    We went to see what Fleur could provide us for flowers. The person that we met with was amazing and in the short 30 minutes we had already figured out what we wanted. I told her our price point and she gave me several options for the bride's bouquet, bridesmaids, corsages, etc. It was really nice to have options to choose from to decide what I wanted. I emailed her what was needed and she got me the total cost asap. They were really nice to work with.

    The flowers looked amazing when we received them. Since I went with smaller bouquets, they still looked nice with the dresses and didn't crowd them too much. Since we were having our wedding at the conservatory, some of the flowers didn't make it past the ceremony however because they needed more refridgeration. Other than that, they held up quite nicely throughout the night.
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    Katie Sent on 12/02/2015
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    Kelly at Fleur is brilliant! She is truly an artist and creates the most beautiful arrangements. Just look at her Instagram! She created the most beautiful bouquets and table arrangements for my wedding. Additionally, a week before the wedding she told me she would be able to get peonies - something we had thought would be out of season. Her reaching out to us really showed she cared about our flowers and was willing to go the extra step when creating our wedding flowers. Thank you, Kelly!
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    Robert Sent on 10/27/2009
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    Everything was great. Would use them for my other daughter's wedding (someday) and recommend them highly.
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    Ashley Sent on 07/15/2009
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    Fleur is a wonderful florist with creative, unique designers who work with their customers to bring their vision to life well. The bouquets they created were lovely, though a little wilted, and they began to fall apart after the ceremony- but at least they made it through that part! The arrangements at the reception were gorgeous- exactly what I had in mind and had tried to describe to Kelly. I would recommend them to anyone who is looking for beautiful flowers with a unique twist!
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    Carolyn Sent on 06/09/2009
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    The work was beautiful and I LOVED everything. Fluer is VERY expensive, but the service is great.
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    Yvette Sent on 10/05/2013
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    Fleur did an amazing job with my selections. The flowers were an exact replica of my inspiration images provided! I was pleasantly surprised to see how beautiful and fresh they were! My flowers were transported home after and lasted an additional 3 days! I am sad to say that the only negative was that they take sometime to respond back.
  • U
    User2737488 Sent on 08/22/2016
    4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My wedding flowers were so great! Janessa listened to everything that I wanted, and executed beautifully.

    The only complaint is responsiveness. I am constantly in meetings all day long for work, so email is the best way I was able to stay in touch with vendors. Phone might be better with this vendor, as I had some delays in responses via email. Stay on top of them, especially as wedding season starts. Otherwise, everything was great! I went with my gut (and also the most expensive quote), and I don't regret it!
  • K
    Kandace Sent on 05/22/2008
    1.6 out of 5 rating
    • Quality of service
      0 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3 out of 5 rating
    Our flowers were wilted and soaking wet when they arrived at the church. The flowers for the groomsmen all fell off by the end of the ceremony. The center pieces were beautiful, but overall I would not recommend Fleur.
  • Dillon
    Dillon Sent on 01/23/2022
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Unprofessional

    Woof... 0/10. Fleur agreed to do our wedding and then after months of not responding to emails, not following up, cancelling appointments, they then decided to cancel our booking because they accidentally double booked us with another client. Hopefully we can still find another decorator this late in the game. Don't trust something as important as your wedding with this company... the level of professionalism just isn't there.
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