First Discount Travel Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
66 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Olivia Sent on 11/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
Jerry and the whole First Discount Travel team made planning our honeymoon as seamless and easy as possible. They provided honest opinions and stuck to our budget! We cannot wait to work with them again in the future! -
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Sarah Sent on 05/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made trip planning easy
Communication was quick and efficient. -
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Heather Sent on 07/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holly- amazing
Holly was so amazing to work with while planning our honeymoon during a world pandemic. While we were stressing about planning the wedding, Holly had the whole honeymoon under control and just reached out to us whenever we needed to know or do something. We trusted Holly with everything and we are so thankful we did because our honeymoon was so perfect! Without her, we wouldn't have known all the COVID updates that were going to take place prior to leaving for our trip. She made sure we knew what to expect and also what we need to do to ensure we were in compliance with the airlines and the resort we were staying at (i.e. obtaining a negative COVID test within a week of departure, bring masks, etc.).
Holly was so amazing and we cannot wait until we are able to book with her again! -
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Heather Sent on 07/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW! Absolutely perfect!
Wow, wow, wow! Holly was SOOOO AMAZING with helping us plan our honeymoon! She was recommended to us by a friend because she helped plan their honeymoon over five years ago! Planning a wedding during a world pandemic, planning a honeymoon is just as hard if not harder with all of the rules, regulations, and requirements that were/are changing daily. Holly kept up on everything and notified us via email or call as soon as she heard ANYTHING that may impact us! Holly was so great to work with! She was professional but also very personable and friendly. We loved working with Holly and cannot wait to have another opportunity to work with her again in the future! -
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Jessica Sent on 04/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super Helpful
We have booked several trips with first discount travel. Jerry and staff are always knowledgeable and helpful. This trip we had a bit of a change because of the COVID-19 issue. We arrived in Hawaii one day prior to our cruise. The morning before we were to board, we got a call from Jerry saying that NCL canceled our cruise. Since we were already there, Jerry scrambled to make reservations for accommodations, airlines to the other islands, and reschedule our flight home from a different island. We had a wonderful trip! He is now working with the cruise line to book another one for us. Thank you for all your help!!! -
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Carol Sent on 02/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Australia & New Zealand
We were a bit overwhelmed planning a trip to Sydney, Australia to visit family and to celebrate our 50th Wedding Anniversary. Braden stepped up to the plate, figured out what we were interested in doing, and then managed to plan a trip of a lifetime. We were thrilled! When he asked what was our favorite part, I couldn't decide, because it was all fantastic. Braden also alerted many of the tours and hotels that it was our 50th Anniversary and there were many little extras added on to make our trip even more special. Thanks, Braden!! You really made this trip of a lifetime an awesome experience. -
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Anastasia Sent on 09/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First Discount Travel :)
Kelli Garcia from First Discount Travel provided us with the most wonderful honeymoon destination. In August 2018, my husband and I traveled to Riviera Maya Mexico to the new Unico Resort. This was our first time using a travel agent and it won't be our last. We just gave her a price point and she found multiple resorts and we were able to make our decision the same day. Unico was beautiful, trendy, clean and refreshing. I couldn't have asked for a better travel agent to work with. I highly recommend First Discount Travel, I look forward to traveling again with their assistance in the future. -
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Robin Sent on 09/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Banff & Vancouver
Our recent trip to Banff and Vancouver, Canada was spectacular thanks to excellent planning and recommendations by Braden. The hotels he chose for us were top of the line, and we were delighted with the complimentary extras they provided, including free parking for a four-night stay, a room upgrade, and chocolate covered strawberries on the nights of our arrival. Braden also recommended the Rocky Mountaineer train trip that was an unforgettable scenic experience in a domed rail car with first class service. He stitched together a seamless travel plan for us, and was responsive and proactive in providing us a great vacation. Braden is personable, pleasant, and knowledgeable, and we would definitely recommend working with him and this travel agency. -
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Chris Sent on 07/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional Vacation Experience!!
We just returned from a FABULOUS vacation to SECRETS PLAYA MUJERES!!!
Jason Pinson was Wonderful to work with and we went on his recommendation to this resort and we were not disappointed! The resort was Beautiful and the beach one was on the nicest ones we have seen in the Cancun area. Secrets Playa Mujeres has Gourmet food and Top Shelf Alcohol which includes BUDLIGHT!!!
Jason also recommended we use LOMAS Travel for our Private Transfer from the Airport to Resort (always book private transfer) and they were Exceptional !!! In the future, all of our trips will be booked with Jason Pinson and First Discount Travel -
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Emily Sent on 09/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holly J. helped us plan a perfect trip to Rome & Ireland for our first anniversary! Every hotel was in a great location, and the itinerary she recommended was spot on. We encountered no problems during our trip ... and everything booked was within our budget. We highly recommend First Discount Travel & especially Holly. She was very responsive with meetings/emails & she took the time to show us many available options. We also appreciated how knowledgeable she was about the travel sites she recommended to us. -
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Samantha Sent on 08/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used First Discount Travel for our honeymoon and everything was so easy and so perfect!!!! They took care of absolutely everything - planning and booking everything, explaining what we needed to do since I had never flown before. We pretty much just had to show up. Also, our resort they sent us to was BEYOND amazing!!! We worked with Blake - we would HIGHLY recommend using First Discount Travel!
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Cori Sent on 01/26/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've worked with Holly Jenkins for my last two trips, one to Ireland and one to Greece and both time she was amazing! She helped us book 2 amazing trips and was very responsive to all our emails and questions! I can't wait to book our next trip!! -
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Melissa Sent on 06/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have never received better service with any travel agency as I have with First Discount Travel. My fiancé and I worked with Blakley and had the best experience. Not only was she able to find us exactly what we were looking for (and more), she was also able to keep up with my my ever changing mind. I could not have asked for a better person to have worked with when planning and booking our honeymoon. Blakley did an amazing job of presenting us with several options that were not only within our budget but also that had the most "wow" factor. If you are looking for the BEST travel agency in Cincinnati then definitely give First Discount Travel a call and request to speak to Blakley. You will not be sorry that you did. -
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Dick Sent on 05/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Celebrating 50 years, we wanted more than just a trip, we wanted a lifetime adventure - so off to Australia/New Zealand we went - working with Jerry, we had the most fantastic and memorable time ever. The wonderful memories live on and we still talk about it. Have worked with travel agents over many years, but the folks at FDT - Jerry Katz - are by and far the best people ever. Can't say enough about how wonderful our trip was, flowed so easily even though it was just the 2 of us in a unfamiliar place. Thanks Jerry for a trip of a lifetime. Dick & Barb -
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Michael Sent on 02/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Barbara and she was very helpful, courteous and professional. She took the time to answer all my questions and was very articulate and extremely pleasant and knowledgeable. Barbara meticulously went over every aspect of our business beyond my satisfaction . It was a most enjoyable experience sharing our experience at a multitude of vacation resorts we had the opportunity to vacation. Even though a lot of time was necessary to cancel and book a vacation on such short notice (4-days) the time spent with Barbara went by quickly and I received all my documents for the trip within hours as promised. This was my second visit using FDT and each one is more pleasant than the last. Great cozy friendly environment that I would "highly" recommend!
Thank you,
Michael -
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Beth Sent on 09/25/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked (what I didn't know was) our engagement trip to Riviera Maya, with Emily at First Discount Travel. They did such an amazing job finding us exactly what we wanted, saving us money, and making sure we had everything we needed before we let, that we will be customers for life. I highly doubt we could've found such an awesome vacation without FDT's help and we will hopefully be booking our honeymoon with them soon as well. Highly recommend! -
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Crystal Sent on 06/11/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiance and I met with Jen to book our honeymoon. We started with a bigger package and that same day came upon some unexpected financial changes. Jen was absolutely flexible and accommodating to our needs. She set up another appointment just a few days later for us to explore more options that will fit into our new budget, and she; with the help of another agent, exceeded our expectations! Without the help of First Discount Travel, we would have never imagined we could still have our dream honeymoon! It really puts your mind at ease when they bring out their own personal photo albums from the resorts, so we know exactly what to expect! We can't wait to be on the beach in the Rivera Maya, Mexico! We also plan to utilize FDT for all future vacations in years to come! -
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User1898177 Sent on 10/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Jerry! Our honeymoon was great! We went to a fabulous resort. I highly recommended them! Great to work with! -
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Thomas Sent on 10/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry was great to work with and made everything very easy. I would definitely reccoment his services to anyone. We will no doubt be calling him again in the future! -
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Alie Sent on 08/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deanna was extremely helpful and thoughtful when working with my 30+ person group! She promptly responding to all of my emails and requests. She made my guests feel important and truly seemed to care about their experience. I couldn't have done it without her help and I would strongly recommend First Discount Travel and Deanna to anyone with travel needs!! -
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User1709794 Sent on 07/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We met Jerry from First Discount Travel at a bridal show and loved how much he knew about honeymoon locations! We had never traveled outside of the country before and had no idea where to begin. When Jerry met with us, he asked questions to get a feel for what we would enjoy and had our whole trip planned in less than an hour! He also had personal printed photos from trips he had taken to all of the locations he suggested to us, so we got to see what things actually looked like. Our trip to Jamaica was flawless! We will definitely go back to First Discount Travel in the future! -
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Robert Sent on 06/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry at First Discount Travel was great to work with. He helped us choose the perfect destination for our honeymoon. Jerry was always available for questions along the way. I would highly recommend First Discount Travel to anyone planning a trip. -
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Mindy Sent on 06/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were very helpful and really wanted us to go to a place that we really wanted to go. They did not try to force any place on us but suggested sites that they had been to and knew a lot about. Great to deal with and super friendly. -
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Kara Sent on 05/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we initially set out to book our honeymoon, we planned to do it on our own. We googled various key terms and narrowed in on the general region where we wanted to go. And then we got totally overwhelmed! Thankfully we somehow found First Discount Travel (I think it was just through reading reviews like this one) and connected with Holly. We shared some thoughts via e-mail and then had a meeting with her to talk about what we were looking for. After talking through our "vision" for our honeymoon, Holly knew exactly where to send us! We split our time in Anguilla and Antigua and were absolutely blown away by both resorts. The entire two week trip was just plain magical and we could not have done it without Holly and FDT! Our flight between the islands kept getting canceled, the last one with just weeks left until our trip and we never had to worry - Holly had it all under control! I met with her 2 weeks before our trip and she handed me a little pouch with a booklet that had every single detail of our trip inside. That little book became our bible and made airline check-ins, hotel check-ins and transportation an absolute breeze. Our entire experience with FDT was fantastic and I would highly recommend them for any travel needs! -
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Jennifer Sent on 01/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First Discount Travel was wonderful to work with! They made sure we had the honeymoon of a lifetime! -
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Angela Sent on 01/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very happy with the honeymoon Holly arranged for us -
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User1498296 Sent on 12/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Jaylean at FDT to help us book our honeymoon. She was easy to work with and patient with us as we tried to decide where to go and which resort to stay at. She also had some great recommendations. They also made dinner reservations for us prior to our arrival, which was a huge help. Thank you FDT! -
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Kyle Sent on 12/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry was very helpful and answered all of our questions. We had never used a travel agent and it was definitely nice to have all of our travel documents ready for us and in one place; one less thing we had to worry about among the hundreds of other things we had to take care of for the wedding. -
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Ashley Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything turned out wonderful! -
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User1405533 Sent on 10/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Will utilize First Discount Travel for our future trips. -
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Jeremy Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with First Discount Travel for planning our Honeymoon. Jerry was our travel agent and will continue to be our travel agent. He was very accommodating and resourceful in helping us plan our honeymoon. He kept in contact and kept me informed. When we arrived at our resort, we were the best prepared from other couples as he even took the time to bookmark our pages we would need to present to hotel staff and called me prior to cover any details I would need to know. I never felt overwhelmed or nervous about the trip. Jerry and his staff are one of a kind and truly professionals who care about your experience. When I returned he even called me back to hear how the trip went and wanted to make sure we had fun. Couldn't have asked for a more enjoyable experience. -
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User1390271 Sent on 10/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Meridith and have never used a travel agency before. She was extremely helpful and answered all our questions. We plan on using her again for our next trip! -
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Sara Sent on 10/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When my husband and I were trying to decide where to go for our honeymoon, the options seemed overwhelming. We decided to go through First Discount Travel and allow them to help us figure out the perfect place to go. They have tons of photo albums of real pictures of the popular resorts and places you can visit. This was extremely helpful since you never know if the resort's website is showing you the real place in their pictures! We sat down with Kellie and she was able to recommend several places that met our requirements for our honeymoon and through some additional research, we picked the most amazing place in Cancun, Mexico! The resort we stayed at exceeded our expectations--the Le Blanc Spa Resort pampered and spoiled us beyond our wildest dreams! We are definitely going back again sometime. First Discount Travel is very attentive to your needs--they will make sure that you are going to have an amazing vacation! The best part is, they do all the work for you! We just had to show up and Kellie gave us all of the flight and resort documents we needed for the whole trip. We could not be more pleased with our experience with First Discount and we will definitely use them again in the future! -
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Jennifer Sent on 10/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry was our travel agent. We loved him! He was professional and down to earth! His recommendations were right on! We absolutely loved our hotel and couldn't have asked for more! Thanks so much Jerry!!!! -
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Erika Sent on 09/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Meredith at FDT was awesome! She was able to sit us down, find out and ask us questions about where we wanted to go and what we wanted to do on our honeymoon. We also were able to work within our budget to get the best deal for our money. We narrowed it down to the Excellence resort in Punta Cana. We were beyond happy with our experience in Punta Cana. It was amazing service, beach, food, room, etc. We felt like we were absolutely directed to the perfect resort. We actually are looking forward to booking in the future at the Excellence. Meredith also was able to set us up with the registry as well, which wasn't as successful as we would have liked, but a good option to have available to us. We were very happy with our overall experience and cannot wait to book with them again. -
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Erin Sent on 09/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kellie worked within our budget but also helped us pick a resort that best suited us. She kept us informed every step of the way and was very prompt to return any email/questions we had. -
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Mary Sent on 09/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry was great to deal with and very helpful. I would recommend him to anyone and will be sure to use him in our future travels! -
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Kayla Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I went to first discount for help on planning our honeymoon and holly made the process a breeze! She was very informative and answered every question we had and made everything easy to understand. I was reluctant to go thru a travel agency cause I have always heard horror stories but now we will never book any vacation by ourselves! We will definitely be working with Holly again in the near future! Thanks so much for everything! -
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Allie Sent on 08/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly helped us out a ton! She had been to the all-inclusive we booked so she knew all of the ins and outs of the resort. She was amazing. We felt comfortable and confident that we were going to love the location of our honeymoon. We'd recommend our resort to everyone! That's all because of the work Kelly did for us. It was so easy and hassle-free! -
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Aaron Sent on 08/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry (First Discount Travel) was a completely fantastic person to work with and made our honeymoon experience so much more fun! Can't wait to work with him again on our next travel adventure! -
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Fred Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was trying to save some money by booking my own vacation and then we found First Discount Travel and they helped us book the trip of a lifetime within our budget. Thanks Jerry for all your help..Fred and Kelly -
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User1297394 Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kellie was great. She helped my husband and I figure out every detail of our trip and was always eager to offer help. She was readily available to take my calls and handle my questions. We liked our trip so much that we plan on coming back to Kellie to plan out anniversary trip. -
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Chara Sent on 07/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Meredith was amazing every step of the way. She always got back to us asap and took care of every little detail! We realized using her services in the future is the ONLY way to travel. She made it so stress free! -
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User1221350 Sent on 06/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were so overwhelmed with the honeymoon process. I mean, there are only thousands of places you can go, right!? We had originally thought we wanted to go somewhere int he Caribbean, but had no idea which island, which resorts and what would be the best for us. We had a strict budget due to the fact that we paid for the entired wedding ourselves. We decided we needed a professionals help and went to Jerry Katz at First Discount Travel. After interviewing us with some questios to see our interests and how we would like to spend our honeymoon, Jerry recommnended Riviera Maya in Mexico. First, neither of us had even considered Mexico due to the reputation and safety concerns. After speaking in depth with Jerry, we found we would get the most for our money, and get to stay a few nights longer there, too! He assured us that it was completely safe, that he had taken his small children there and been to our exact resort we ended up going to and had visted there 3 seperate times within the last 6 months. With a tiny bit of apprehension, we decided to go to Valentin Imperial Maya Resort in Riviera Maya, Mexico and everything absolutely exceeded our expectations. Jerry hit the nail on the head. He set up an excursion for us, transport to and from the airport (since I guess it can be a little sketch no matter where you go with taxis and trying to take advantage of tourists) and took care of our honeymoon perks as well. He was available by email or phone, was prompt with returning calls or emails and was very flexible with our hectic schedules. I would go to this BEAUTIFUL resort again without hesitation and recommend it to anyone. The food was fantastic, the drinks were delicious, no kids, fun atmosphere, always something to do, great pool and beach, and the list could go on. He made our traveling experience awesome. We will use him again for our travels, and definitely go back to this resort. Thank you, Jerry, for all of your help!! -
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User1206785 Sent on 06/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry and his team did a great job in ensuring we had all the necessary details and arrangments for our honeymoon. We had a fantastic trip and would recommend Jerry to all of our friends. We plan on utilizing his services for trips again in the near future! -
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Becca Sent on 06/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jerry listened to exactly what we were looking for in a honeymoon and he delivered. He gave us a worry free and relaxed vacation that fit our lifestyle perfectly. The whole process was smooth and easy and he did all the dirty work for us. -
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Shannon Sent on 06/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used them for our Honeymoon and they were amazing. We had a small problem at our resort (not First Discounts Fault) and as soon as we contacted them, it was taken care of. Very helpful, friendly, and great at recommendations! -
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User1167866 Sent on 05/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holly and Jerry were great to work with. Holly was very informative and found an amazing trip to fit my budget. I have no regrets and will definitely work with them again on our next planned vacation. No matter what your budget is, they will treat you the same. They are great with customer communication and will do anything to make sure your vacation is perfect. I highly recommend them to anyone looking for a travel agent. -
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Jonathan Sent on 05/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to First Discount Travel for my honeymoon. After calling, I was invited into their office for a complimentary consultation. Mr. Katz showed me personal photos of all the resorts and islands he's visited and asked me questions I wouldn't have asked myself. I had never used a travel agent and was surprised to discover their prices were the same or better than Expedia and other travel websites. I will use First Discount Travel for all of my future travel needs.
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Dustin Sent on 04/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holly was amazing! She found us the best hotels and the cheapest plane tickets. If there was ever a problem she was always available to talk and help us out. -
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User988218 Sent on 10/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Travel Discounters was very helpful in planning our honeymoon. We had a fantastic time and would recommend them to anyone. -
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Jamie Sent on 08/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our honeymoon was a trip of a lifetime. My husband and I enjoyed every minute of our trip! -
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User906477 Sent on 08/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful and honest. Polite to work with and very knowledgeable. -
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Kristin Sent on 06/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Kellie at First Discount Travel to book our honeymoon- she was great, always able to answer any questions we had regarding the resort & anything else. We will be booking future trips with them for sure! -
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Melanie Sent on 05/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service. A+ I will probably use Jerry at First Discount in planning trips in the future. -
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User2093977 Sent on 04/11/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We are working with Holly, and she is great. She asked the right questions to help get us started, then offered several suggestions and ultimately helped us narrow down our choices for our honeymoon. She has been prompt in her email responses and fun to work with. She offered her honest opinions without being pushy. Once we decided on our spots, she took care of booking our hotels and flights. -
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John Sent on 07/16/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great Trips, Advice, and Assistance
Jess has been our family agent for several years. She's been great making suggestions for destinations and accommodations that have suited our needs and desires. Looking forward to more trips. I highly recommend her and FTC. -
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John Sent on 01/22/20174.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Excellent planning and advice from Gerry Katz!! Our vacation to Mexico wit over 40 friends went off, almost, without a hitch! Great Resort and we all had a blast!! Thank you, Gerry!! -
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Kathleen Sent on 10/12/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Jerry was able to find a resort that fit our style and we had an amazing time! Highly recommended! -
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User1406312 Sent on 10/28/20134.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
We were very happy with this vendor and the service they provided to us. Very helpful! -
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Bill Sent on 01/16/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We personally worked with Holly at First Discount Travel and she was great. She got us a lot of information, pictures and options. I will definitely seek her out for help with big trips, as our honeymoon was. -
Quality of service
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Marie Sent on 10/14/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
First Discount Travel was great to work with. They made it easier to navigate through all of the different resorts and help us make a decision on where we would spend our honeymoon. Jerry Katz was quick to respond to any questions or concerns we had and made us comfortable with our decision. -
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Robin Sent on 04/28/20144 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Holly did a very good job explaining the different options and locations. She returned calls and emails quickly and was a delight to work with. The one suggestion we would make is a more expidited way to recieve honeymoon gifts from our registry. It is difficult to use the honeymoon gifts that come through close to the actual honeymoon after we had already paid it off. -
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User994815 Sent on 10/29/20124 out of 5 rating4.0
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Jaylean and Holly were very responsive to our needs. When we encountered Hurricane Sandy while on vacation, Jaylean did all she could to make sure we were on the first available flight(no small feat). I can not thank her enough for getting us home quickly and assisting my husband with boarding passes. It was wonderful to be able to call and have her right there to help us. Thanks Jaylean! Holly, I would also like to thank you for taking time to answer my questions and give me travel tips. Our family had a fantastic vacation. -
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User2184365 Sent on 06/17/20152.2 out of 5 rating2.2
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 1 out of 5 rating1.0
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Value 2.5 out of 5 rating2.5
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Flexibility 2.5 out of 5 rating2.5
This is a late review, but my fiancé and I visited this travel agency some months ago. Although the lady we were working with was pleasant and seemed competent, the office itself has major issues. It seems that there is no receptionist, as every time you call the office, you get a different person and can remain on 'hold' for quite some time. That also led to long wait times to reach our agent and get a response. When visiting the office, I was so put off by the lack of décor, tiny room that housed all the agents in close proximity, and VERY dirty bathroom, carpets, desks, etc., that we decided to book elsewhere. Although this business may have a good product, I believe that they need to invest in the working process and aesthetics of their office if they want to beat out their competitors. -
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User1932199 Sent on 11/20/20141.3 out of 5 rating1.3
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Quality of service 0.5 out of 5 rating0.5
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 0 out of 5 rating0.0
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Flexibility 3 out of 5 rating3.0
I don't know if it was the agent we got or what but this service was not very helpful at all. We were wanting to go to an all inclusive resort for our honeymoon and the agent was not very helpful. The only thing she did was browse the internet for us to find prices and info which we already did ourselves. Literally the only value we got out of it was not having to pay for our honeymoon all at once and we got a booklet of all our travel info. I'm glad the service was free or I would have not been happy about it at all. -
Quality of service
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