Firefly Ambiance Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
39 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+21
User photos
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Anisa Sent on 06/17/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded Expectations
We had our 10 year vowel renewal this month and we made the great decision to hire Firefly Ambiance. By the time we found Firefly Ambiance it was only 2 months until our event date. They had a phone number that I could call (which can be rare these days) and fortunately, they had an opening for us! Richard was amazing to work with. He designed centerpieces with our theme and color scheme that were perfect for our event. He arranged the lighting that we requested within our budget. Everything was beautiful on our vowel renewal date! It was even better than we expected. Truly cannot say enough about having a great experience working with Firefly Ambiance! -
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Melissa Sent on 10/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Richard is the best! Made the wedding stunning!
Richard is so amazing. He made the ceremony and reception absolutely stunning. Able to accommodate the colors and texture of flowers that I wanted. Everything was so beautiful. He is so friendly and professional. I loved working with him. I HIGHLY recommend Firefly Ambience. You will not be disappointed. -
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Veronica Sent on 02/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely gorgeous and great to work with
We used them for our wedding and cannot believe how great everything looked. Actually even better than we could have hoped! We received compliment after compliment from guests, and cannot thank Richard and the rest of the team enough for their help. -
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Paige Sent on 12/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't be happier!!
I reached out to Firefly Ambiance early on in my wedding planning process, without really knowing what it is I wanted or how to go about starting a conversation regarding event rentals, and my gosh am I glad I did not delay! After my initial inquiry, I had a phone call with Richard, who turned out to be my wedding planning knight in shining armor. Richard spent an exorbitant amount of time over the last two years (thanks to COVID) patiently discussing all of the reception details with us, listening to my vision, providing tons of ideas and advice, answering my unending number of questions, and ultimately turning my wedding day dream into a reality. Richard also took the lead on my flower arrangements after I told him that I had not yet booked a florist and was avoiding doing so because it felt like Pandora's Box. He was extremely reassuring throughout the entire process, and made some of the more daunting details and decisions fun and easy. Our guests were blown away by the cocktail hour and reception design, décor and florals. It has been just shy of a month from our wedding and we are still getting calls from family and friends talking about how beautiful and elegant everything was - which is exactly what I was going for and Richard pulled it off even better than I could have imagined. We truly feel so lucky to have worked with Richard and the Firefly team, we knew we were in good hands from the very start! -
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Lylah Sent on 12/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Romantic, Stunning Artistry
Event: We had Firefly Ambiance provide decor and florals for our wedding at Chateau LeMoyne. They decorated the bar room (“Royal Room”), the ballroom (“Dauphine Room”), and the Courtyard. And let me tell you - it was truly stunning!
People: We mostly worked with Richard. Anytime I got anxious about planning or anything wedding-related, one phone conversation with him and it was all better. Richard was so patient with us. I wasn’t sure what I wanted for a decor style or florals, and I showed him photos of things I liked and he said “I got it!”. And yes, he did get it! Better than I could have imagined. So easy to work with and such a lovely person!
Decor / space: We used some of their tables for a Memorial Table and Guest Book Table. We used lots of lanterns and candles throughout the space, some piping and draping around the “stage” area and to cover up a statue. He dreamed up such a dreamy and romantic vibe that really transformed the space to such a beautiful area. And the bouquets & floral arrangements. OH MY GOODNESS. I told Richard “I like purple and white and organic looking” and wow, did he come through. I got SO many compliments on my bouquet - absolutely stunning! And the bridesmaids bouquets were gorgeous! The corsages and boutonnières… just wow. To create what he did during a flower shortage… just, wow. He’s an artist!
Experience: Couldn’t be better. I couldn’t recommend them more highly.
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Lizzy Sent on 11/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Result, Tasteful Elegant, Fun to work with
We worked with Richard Bartholomew over at Firefly Ambiance and thoroughly enjoyed it! He was so upbeat, fun and creative. He instantly understood what we were looking for an delivered! I found him to be incredibly helpful and friendly. We had about a year and half postponement due to Covid19 and he was always there to support us and pick us up when we needed it. He was flexible and very easy to work with! The decorations were beautiful, elegant and tasteful. We were over the moon with the result.-
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+9 photos
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Nicole Sent on 11/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Richard and the Firefly team were wonderful to work with for our October wedding! We focused on bistro lighting, candles, and bar rentals and he helped me make adjustments throughout the process as I tried to make up my mind! Then the day of it was like magic watching everything come together. The lighting is truly what made our venue look so special and I can't thank this team enough for making our day shine! -
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Sabrina Sent on 10/05/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ceremony and reception venues were dreamy and cascading bouquet was everything!
If I could give Firefly Ambiance 6 stars I would! They were such a pleasure to work with and I'm still getting compliments on our reception and ceremony décor. They also handled all of our floral arrangements, which were incredibly beautiful. Everything was absolutely stunning and they really went above and beyond!
We did a destination wedding in New Orleans, so I was anxious about not being intimately familiar with the ceremony and reception spaces and layout, and I didn't have a solid vision regarding décor, but that was before I met the amazingly talented, Mr. Richard Bartholomew. The second I spoke with Richard, I was no longer stressed. After a short talk, it was clear that he understood the vision and vibe I was going for and all anxiety was lifted. I could tell right away that he knows what he's doing, and while I tend to err on the side of controlling and involved in every detail, I was happy and comfortable with leaving it up to him and letting him work his magic. Everything was even more incredible than I could have imagined and I was blown away entering both the reception and ceremony venues!
Richard also did all of our beautiful wedding flowers; bouquets, boutonnieres, table centerpieces, ceremony podium, etc... AND since we aren't from the area, he helped us find a caterer for our welcome party, a reverend, and a cupcake vendor. Richard knows the city and has experience working with these vendors and all of his suggestions were spot on. He has an eye for detail, knows his flowers, and is the utmost professional. He was very kind, helpful, and easy to communicate throughout the whole process. I highly recommend Firefly Ambiance and Richard for décor and florals for any event. I don't have enough great things to say about them.
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Stacey Sent on 09/02/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing lighting and mood for our reception
Richard and Co. are amazing to work with. We didn't originally plan on adding extra lighting for our reception, but were convinced by a friend and it turns out was one of the best decision we made. Their candle walls and candelabras and vases are truly magnificent and we cannot thank them enough. -
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Claire Sent on 08/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Was Perfect!
Firefly was a dream to work with throughout the entire wedding process. We flew from Brooklyn to New Orleans to look at the furniture and glass votives that they offered and they were so kind, patient and thoughtful throughout the whole meeting. We ended up getting long wooden farm tables from them, in addition to a couch, coffee tables and décor and everything they brought into the wedding elevated the atmosphere. Richard, in particular, was responsive via email and wonderful to work with throughout the whole process. We would highly recommend them.
Image: Mateo & Company -
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Beth Sent on 04/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Created A Perfect Atmosphere
Richard at Firefly was able to take our vision for my daughter's wedding and make it more amazing that we could have ever imagined! I can't sing their praises enough! -
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Brad Sent on 10/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It's no surprise Jennifer and the team are on every venue's preferred vendor list because THEY ARE GREAT. I told them what I was looking for and they brought it: uplighting, gobo, pin lights. It was all executed perfectly, even despite the hurricane that made us move up 3 hrs on short notice. My coordinator said Jennifer was the most responsive and ready of any vendor through hours of what-if panic scenarios the hurricane caused. THE SHORT STORY: This is an extremely professional outfit and they do high-quality work. -
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Tanisha Sent on 10/04/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough great things about Firefly Ambiance. They transformed an already beautiful venue to the setting of my dreams. Every detail was perfect and Jennifer and Richard were a pleasure to work with. I didn't really know what I wanted and only had vague ideas and they were able to take my vague ideas and turn them into a gorgeous reality. They worked within my budget and had very high quality decor. The guests raved about how stunning everything is. If I ever have a party in NOLA, I know who I'm calling. -
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Amanda Sent on 01/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough wonderful things about Jennifer and the Firefly Ambiance team! I was unsure about exactly how I wanted my wedding to be decorated but I knew I wanted mostly candles with minimal flowers. I am a very visual person and it is hard for me to imagine what a space will look like unless I see it. Jennifer was patient with me and helped me through the process. It just took a few meetings and phone calls for Jennifer to make my dream become a reality. One piece of advice - trust Jennifer and her vision because she is extremely talented and she will make sure your big day is perfect. I am so thankful to Jennifer and her team for making sure we had a beautifully decorated ceremony and reception - I HIGHLY recommend Firefly! -
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Kaleigh Sent on 02/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer and her team were absolutely amazing! Every last detail was exactly what I pictured and my guests would not stop talking about how beautiful the ballroom was decorated. On top of the amazing decor that transformed in ordinary ballroom into a romantic, New Orleans vintage wedding, Jennifer was so nice and professional. They were responsive and on top of everything so I didn't have to worry about a thing. If you want to transform your wedding venue into something you've always dreamed of, Firefly is the answer. They were amazing! -
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Courtney Sent on 01/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After doing a lot of research on candle companies, my husband and I decided on Firefly Ambiance and I am so glad we did. They were so helpful and communicative during the whole wedding planning process. They helped make my reception look like a fairytale. The courtyard was adorned with chandeliers and beautiful candles.. It literally took my breath away. I can never thank Firefly Ambiance enough for making my dreams come true. I 100% recommend Firefly Ambiance.. They will NOT let you down! -
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Amanda Sent on 12/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Firefly for our wedding and we could not be happier! I met with Jen and she completely got my style, worked with me to create my vision and was just super to work with. I would highly recommend them to anyone getting married. Their work set the tone for our wedding!! -
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Meredith Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hands down best decision I made for lighting and decor - Jennifer and her team totally outdid themselves - the execution of the reception decor was truly better than I ever imagined. They are professional, fun, and really know what they're doing. You'd be silly not to hire them!!! -
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Emily Sent on 09/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was a little on the fence about using a vendor for lighting because we were trying to trim the budget, but we decided to go with Firefly to illuminate our dance floor and the backdrop behind our cake, and I'm SOOO glad that we did!! We got married at Musee Conti, and it looked like a fairytale when we walked in! The lights over the dance floor where exactly what we needed for a little ambiance. We did a large lighting backdrop behind our wedding cake, and it made everything pop! The photos are absolutely stunning. I highly, highly recommend Firefly Ambiance to really make your wedding venues sparkle! -
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Amanda Sent on 07/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Firefly Ambiance to bring to life my wedding vision of elegance and romance through the use of candlelight. Jennifer, the owner, worked with me through every step of the design process to make sure my vision was achieved within the budget I set. She was helpful, flexible, and a complete doll to work with! I was extremely satisfied with the entire experience and end result! I would definitely recommend Firefly Ambiance to anyone planning an event that involves candles to achieve the atmosphere they desire. -
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Jaclyn Sent on 12/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is AMAZING! I originally hired another decorator for my wedding, and I ended up having to fire her because she just wasn't connecting visually with what I wanted. The lady who I hired for my flowers recommend Firefly and WOW, the best recommendation EVER. Jennifer did such an amazing job at my wedding, people are still telling me how gorgeous everything looked! I highly recommend her!! -
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Crystal Sent on 10/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a destination wedding in the French Quarter so all our planning other than the venue was done by email. Jennifer was very friendly and prompt right from the beginning. She called us so she could get a better idea of what style we were looking for. When we walked into the venue it looked beautiful! We were both so happy with the lighting she put around the courtyard and reception area. It made the venue look romantic and beautiful! -
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Dajuan Sent on 06/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was a pleasure to work with! And everything was wonderful!! -
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Brittany Sent on 06/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is amazing! Makes you feel so comfortable that she will handle everything on your big day. We had to change decor at the last minute because if rain. She got all if our candles moved to new location and lit! Thank you Jen for everything! It was gourgious! -
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Tiffany Sent on 06/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very pleased with the quality of products and services from Firefly Ambiance. -
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Laura Sent on 04/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so pleased with Firefly's decorations at my wedding. They promised they would be in and out to decorate the tables, and they were right! I didn't even see anyone putting them on the tables. They were elegant, yet simple, and went perfectly with my theme. I would highly recommend working with Firefly! -
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Jessica Sent on 01/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was a delight to work with! She exceeded my expectations. Her work completely set the mood for the evening! I would highly recommend her and her team. I got TONS of compliments on how beautiful the lighting was. Thank you Jennifer!!! -
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Jenee Sent on 01/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer and her team were outstanding! They immediately understood the vision and worked with us to create a magical nighttime wedding. It rained at the last minute and they seamlessly switched plans and created a beautiful setting under a tent. We couldn't have been more pleased! -
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User1497697 Sent on 01/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was such a pleasure to work with! She responded to my NUMEROUS emails almost immediately. She took my vision and made it even better than what I had pictured. My ceremony was originally supposed to be held outside but due to inclement weather it had to be moved inside. I called her a few hours before my wedding ceremony and she was able to add more lighting since I was no longer able to use my venue as the backdrop! She was awesome to work with and I HIGHLY recommend using Firefly Ambiance for your wedding. It makes a HUGE difference and is worth every penny! You won't regret it! -
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Adr Sent on 09/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is such a wonderful person to work with! Quinton and I were extremely fortunate to have had her services recommended to us by our florist. She had great vision and flexibility in working within our budget. She was SO accessible and very personable regarding any questions or concerns we had. Our venue loved their professionalism, our guests were AWESTRUCK over the quality of work, and I was as moved to tears as I would allow myself (as to not mess up my makeup, LOL!) by her generosity (as she added more to the decor than we paid for as to "complete" the look!) We even got a card from her after the ceremony thanking us for our patronage but in reality it is Jennifer and the entire team at Firefly who deserve all of the THANKS!!! It was such a beautiful wedding ceremony! You will not be disappointed!!! -
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Christina Sent on 07/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One word AMAZING!!! If I could give more stars I would! Jennifer was beyond awesome to work with! She took my entire concept and brought it to life exactly how we decided on. Not only that but she went above and beyond and offered suggestions on vendors and so many other aspects of the wedding which was so helpful (especially since I was an out of town bride). She was always available if I had questions, ideas or changes I wanted to make. The lighting literally made the wedding!! From the chandeliers and crystal candle holders in the trees to the beautiful gold lanterns and mercury glass goblets everywhere, it was gorgeous!!!! I had all blush peonies and roses on the tables which were so beautiful but the lighting totally took the cake and completed the entire look. Had I not have had Jennifer I would of never been able to achieve the ambiance I wanted. My guests kept coming up to me and saying that they have never seen such beautiful candles and lighting done at wedding. I received many vendor proposals and really did my homework prior to choosing one and Firefly surpassed all event lighting company's and totally surpassed my expectations! Her prices are extremely fair and well worth the investment especially after seeing how much work goes into coming up with a design concept, set up and breakdown. The lighting made so much more of an impact and brought my event design to the next level. When my guest were walking in their jaws were dropping and I really believe that was because of all the lighting that Firefly did. It was so different from the typical wedding decor. If you are going to choose anyone to invest in and trust with lighting or candle event design she would be the only one to choose!!! Feel free to contact me for any pics of the lighting or any questions. -
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Sarah Sent on 06/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer did such an amazing job !!! Everyone was wowed as soon as they walked in !!
Thank you so much for everything !!!!
- Sarah Mattix :) -
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Jo Anne Sent on 06/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter always wanted the ambiance of candles at her wedding reception. After the absolute necessities were completed she didnt feel like it was complete without candles. Three weeks before the wedding we contacted Jennifer at Firefly Ambiance. We were excited to hear Jennifer was available on the wedding day. I give my highest recommendation toward this company. We met, showed her our venue , mentioned our concerns. With all that in mind she brought her knowledge and expertise by giving suggestions on placement and recommendations on what would look great in the reception ballroom. The look gave the final touch to the room. -
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User1178926 Sent on 05/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was a dream to work with. She helped us select the right candle lighting, she came up with an awesome idea for "yard art": the bride & grooms names spelled out and placed on the lawn.
She also made us feel very secure about the ambiance of the room by paying attention to details, and staying until the last candle was lite.
We were glad she was on board for our wedding.
Thank you Jennifer -
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Jennifer Sent on 01/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer at Firefly Ambiance is absolutely wonderful! Not only did she make our long distance communications so effortless, but she is just such a lovely and funny gal and it was my pleasure to have been one of her customers!
Jennifer even collaborated with me and created a special one of a kind vase customized with my doggy's face to collect donations to ARNO at our reception...and she generously offered it to me free of charge because she loves animals so much!
The atmosphere at our ceremony and reception was absolutely perfect and romantic and i couldn't have asked for more. If you are looking for gorgeous candle-lit ambiance done with unique flair and by a fantastically talented and kind gal....then look no further. Firefly Ambiance is THE BEST.
I'd also like to mention that my flower delivery was late. My flower vendor was totally NOT affiliated with Firefly Ambiance but Jennifer offered to RUN with her partner all the way to the flower shop and pick them up and RUN them all the way back to my venue because traffic would have held up our ceremony for another hour. She certainly did NOT have to do this it was not at all her problem, but that's the kind of sweet gal she is!
Jennifer, thank you SO much! I will never forget how special you made our day!
--Jenn -
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Ashley Sent on 08/04/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I took a chance on having a reception decorated with no flowers, only candles and Jennifer with Firefly Ambiance came through in a STUNNING way. It literally took one conversation to hear my vision and bring it to life. Her candle decor complimented my gold and white theme and really elevated the space in the room with all the extra light. LOVED Firefly Ambiance, and I promise you will too!! -
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User1531919 Sent on 02/10/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Ambiance really took our wedding to the next level. We had an evening wedding an Firefly provided spectacular lighting throughout the entire venue. It was a truly magical wedding, thanks in part to Firefly. They arrived on time, several hours prior to the wedding, and were meticulous with every area we chose to have lighting. Highly recommended! -
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Karye Sent on 11/13/20244.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
A Dream within a Dream
Firefly Ambiance covered the decor rentals, lighting, and the floral for my daughter's wedding. They made her New Orleans dream wedding vision come true. The florals were fabulous, and our guests were absolutely blown away by the tablescapes and lighting they provided. The team was efficient for both set up and take down. Thank you for your wonderful work and professionalism and for making dreams come true in New Orleans.-
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Quality of service
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Janine Sent on 07/27/20151 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Ugh, where do I start?? Good things first...Jennifer's staff made my ceremony space look absolutely beautiful. More than I could ever have imagined.
Now for the heartbreaking bad news. First, she "lost" my mothers final payment. My mother and I had to drive to New Orleans to cut another check to drop off personally to her...however she was not there (due to a death in the family which I am very sorry for and understand). However we had to leave it in her very sketchy mailbox. Here is the kicker that broke our hearts. We had in our contract that she would not tear down until 9:30pm so that we could take pictures in the courtyard after dark. When we walked out at 8:55, everything was GONE. I was soooo looking forward
To getting creative shots in front of her beautiful candles. We never got them, so therefore, my husband and I have NO romantic, creative pictures. She said her staff came at 8pm and was told by my planner that we were all done with our pictures. Which is a lie. I spoke to my planner and she said that she never spoke to anyone. Jennifer should have been there, or at the very least, communicated with her staff the correct information. I was trying to support small
Business, but looking back, I wish I would have went with a bigger and more experienced vendor. I would recommend anyone to go to someone else.
Like I said, it was beautiful for the ceremony, but she is HIGHLY disorganized and broke my heart. -
Quality of service
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