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Fiorella Reviews

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Reviews

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    4.9 out of 5 rating
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Awards

20
WeddingWire Couples' Choice Awards 2026 Winner
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    Tony Sent on 05/28/2026
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    We love you guys!

    We honestly couldnt have asked for a better team for our wedding, everyone at Fiorella made us feel so supported from start to finish. Every recommendation that Estefany was spot on, the food by Cesar was incredible, the videographer captured everything beautifully, and DJ Oscar kept the party going all night.

    Thank you guys for making our day feel so special and so us.
  • Heydel
    Heydel Sent on 05/13/2026
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    Gracias por todo!!!

    De verdad todavía seguimos procesando todo lo que vivimos este fin de semana... Sthef nos dijiste cuando elegimos nuestro lugar “ustedes solo déjense llevar” y así fue, valió completamente cada peso invertido, se notaba impresionante cómo todos los proveedores trabajaban en perfecta sintonía con Eunice ese dia, como un solo equipo haciendo todo junto, como relojito, todo fluía, todo estaba cuidado, todo se veía espectacular, nuestros invitados, especialmente los que se hospedaron en el venue, no dejaban de decirnos lo impactados que estaban con la transformación del lugar, ver cómo literalmente construyeron y transformaron todo desde cero fue algo que nos dejó sin palabras, lograron crear una atmósfera unica y muy intima que jamás vamos a olvidar, me costara ya no estar mas en nuestro grupo de whatsapp :(
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  • Lynn
    Lynn Sent on 05/04/2026
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    평생 동안 감사할게요

    We couldn’t have asked for a better experience with our wedding planner service, frim the very beginning, everything was handled with professionalism, creativity, and genuine care. Every detail was thoughtfully curated and the final result exceeded all our expectations.

    Our guests are still talking about how stunning the venue lookedthe decor was absolutely beautiful and perfectly reflected the atmosphere we had dreamed of. What truly stood out was the quality of every single vendor involved from the rehearsal dinner to the wedding day itself, everything ran seamlessly and at an exceptional level, we love you guys 🫶🏼

    Fiorella's reply:

    I dont have enough words to thank you Lynn, for how wonderful you were. Thank you for trusting the process and allowing yourselves to be guided toward the wedding of your dreams. We are truly going to miss you!
  • Ben
    Ben Sent on 05/04/2026
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    Couldn’t have done it without Sthefany and her team!

    Sthefany and her team at Fiorella were great to work with and really helped make our dream wedding come to life! We both live in the US, so getting a local wedding planner with vendor connections who could help us with all the details was crucial, and Fiorella was the perfect choice. Sthefany guided us every step of the way, and was very responsive to our many questions and concerns we had throughout the planning process! Our favorite part was seeing the amazing 3D render of the space once all of our details had been finalized! It was really cool to see our vision come to life in such detail, and helped put our minds at ease that all the work and stress has been worth it!

    Fiorella's reply:

    Ben — your mention of the 3D rendering genuinely made our day. That moment where a couple sees their vision fully realized before a single element is built — that's one of our favorite parts of the process, precisely because it's when the stress starts to lift. So glad we could be your team from the US all the way to Mexico City. Congratulations to you both.
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    Tiffany Sent on 12/10/2025
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    BODA: T&A.


    Quiero agradecer de corazón a Fiorella y a todo el equipo por hacer de nuestra boda un día absolutamente perfecto y único. Desde el primer momento se notó la dedicación, el cariño y el profesionalismo con el que trabajaron en cada detalle. Supieron entendernos, guiarnos y transformar nuestras ideas en una realidad incluso más linda de lo que habíamos imaginado.
    Gracias por acompañarnos en cada paso, por su paciencia, por su buena energía y por hacer que en nuestro día solo tuviéramos que preocuparnos por disfrutar. Siempre vamos a recordar nuestra boda con una sonrisa enorme, y gran parte de eso se lo debemos a ustedes. 🤍✨
  • Serena
    Serena Sent on 10/07/2025
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    thanks for everything guys

    we couldn’t have asked for a better wedding planning experience.
    Even though we only traveled to Mexico twice before the big day, everything turned out exactly as we dreamed. With our busy schedules (we’re both doctors), we didn’t have much time to handle details but everything was perfectly organized through their online platforms. The entire process was smooth, stress-free, and honestly, enjoyable.

    The team took care of everything, and the result was simply magical. Our guests were amazed, and we were able to just relax and enjoy every moment. Truly the best decision we could’ve made!

    Fiorella's reply:

    Serena — two busy doctors, two visits to Mexico City, and a wedding your guests couldn't stop talking about. That's the brief every planner hopes for, and you trusted us to deliver. The fact that you could genuinely relax and enjoy your day — that's not luck, that's the whole point of how we work. Thank you for sharing this.
  • André
    André Sent on 07/08/2025
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    Happy to have been a bridesmaid...

    I had the opportunity to be a bridesmaid at my friend Olivia’s wedding a few weeks ago, and I witnessed the entire planning process. Since I was frequently traveling to Mexico City, I supported her with several tasks, especially with specific details in coordination with Fiorella’s team. From the very first contact to the big day, their professionalism, care, and dedication were evident. On the day of the event, I told you how much I admired your work and now, as promised, I'm sharing it here. Thank you for making everything so special!
  • Olivia
    Olivia Sent on 07/07/2025
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    Great job guys!

    Honestly, I’m still in awe of how everything turned out. From day one, the level of service we received for our wedding was just next level. The team was super professional, but also really warm and approachable... they made us feel like we were in the best hands from start to finish.

    What really blew me away was their organization and how smoothly they managed every detail. It didn’t feel like we were just another event on their calendar; they treated our day like the most important one. They listened to what we wanted, offered amazing ideas, and somehow brought everything together better than we imagined.

    The whole process felt effortless on our end. Everything was timed perfectly, communication was clear, and any little hiccup was handled before we even noticed. We didn’t have to stress about a single thing — and that peace of mind is priceless.
  • Louis
    Louis Sent on 04/03/2025
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    We love working with you...

    We felt very comfortable working with Stephanie. She was attentive to every detail. Her team was super professional, and we are very grateful.
  • Jessica
    Jessica Sent on 03/04/2025
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    Greatest planner of all time!

    I had the best experience working with Sthefany! Her attention to detail and recommendations of vendors were top tier ! Really happy I had the chance to work with her and her team on my big day! To say everything went smoothly is an understatement. I highly recommend her services and overall happy with my experience (:
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    Erika Sent on 12/31/2024
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    Amazing!!’ Incredible!!!’ Increíble 😻

    Los arreglos que vi el día de mi boda, superaron mis expectativas. Todo fue asombroso. La calidad de los centros de mesa y del arreglo de la mesa de novios y de la pista fue La mejor.
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    Paulina Sent on 12/20/2024
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    Más que un sueño

    Fiorella fue la mejor decisión que pudimos tomar. Entendió perfecto nuestra idea desde el principio y mejoró por mucho esa idea, convirtiendo nuestro sueño realidad. Nos guió y ayudó durante todo el proceso, sugiriéndonos y dándonos ideas y opciones muy innovadoras que destacaron. Todo mundo habló de eso y siguen impresionados. A todo nos dijo que sí y nos ayudó a que fuera mejor de lo que imaginábamos. Sin duda nuestra boda no hubiera estado espectacular sin ella y la volveríamos a escoger mil veces con los ojos cerrados. GRACIAS!
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    Anna Sent on 12/15/2024
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    A night we’ll never forget!

    Stefy and her team were great. She was easy to work with and was to make our vision come to life.
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    Ana P. Sent on 07/18/2024
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    My wedding was the best

    I can't explain how beautiful was my wedding, all the decoration made me feel like I was in the wedding of my dreams.
  • Regina
    Regina Sent on 07/17/2024
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    Amazing experience...

    Incredible that all the staff and suppliers were able to communicate with us in English. The work sessions, although remote, were very easy to understand. My guests and we fell in love with the design and all the attention, thank you very much.
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    Rebeca Sent on 07/17/2024
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    Best birthday

    Fiorella was the best option for planning my birthday, they took all of my ideas and made into reality and it was so much better than i thought.

    the quality of the furniture, decoration and all of the team surprised me a lot, they were very professional and friendly throughout the planning process.



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    Consultoria Sent on 11/15/2023
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    The perfect one!!!

    It was the most amazing production, they are awesome. So much professionalism and really good people. I’ll hire them all over again!!! Thanks 🙏🏼
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    Sara Sent on 11/15/2023
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    Dream wedding

    Sthef and her team are simply the best!
    They listen to you carefully and bring to life everything you imagine for your wedding .

    I cannot recommend Fiorella enough, they made my wedding an unforgettable day.

    Thank you Sthef / team for all your dedication
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    Scott Sent on 04/18/2026
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    Challenging for US couples

    We got married in February 2026 in Mexico City and hired Fiorella, led by Stefany, as our wedding planner.

    Positives: The wedding day itself was amazing. The venue Stefany helped us choose was perfect, the flowers were beautiful, and the food was excellent—we received many compliments. The day-of staff were kind, attentive, and fantastic. Our photographer, Antonio Saucedo, was outstanding—great photos delivered quickly. Hair and makeup (@makeupartistmexicocity) was also incredible—professional, talented, and highly recommended.

    Challenges: Unfortunately, the planning process was far more stressful than expected.

    1. Communication & organization
    Communication was inconsistent across WhatsApp, Google Drive, PDFs, and spreadsheets, making it hard to track decisions. For example, hair and makeup timing changed the morning of the wedding (from 10:00/10:30 AM to 11:00 AM) without prior notice, even though the vendor had informed Stefany the day before. This caused unnecessary stress. Language barriers also made communication difficult, as responses were often sent via Spanish voice memos.

    2. Budgeting & accounting
    Finances were disorganized. We received multiple versions of spreadsheets, numbers constantly changed, and totals didn’t reconcile. Final costs weren’t settled until after the wedding due to errors. Other issues included:

    “Extras” that were supposed to be included but were charged
    Overpriced small items (e.g., $14 for six water bottles)
    Charges for missing napkins while guest items were removed prematurely
    Being charged 50% for a removed soup course without a signed contract

    3. Logistics & payments
    Payment handling was chaotic. Stefany initially said she could collect cash but later changed this multiple times. This led to stressful situations, including asking a friend to deliver a large sum to a stranger and requiring us to spend hours traveling to make payments right before and after the wedding. Clear expectations upfront would have allowed us to wire funds instead.

    4. Staffing & availability
    Stefany said she only booked one wedding per weekend but had multiple during ours, and it showed. She was minimally present on the wedding day and difficult to reach during planning. When issues arose (e.g., ceremony chairs), responses were defensive rather than solution-oriented.

    5. Execution details
    Several details were missed despite clear instructions:

    Ceremony music was incorrect
    Paid karaoke had technical issues
    Requested gift/card box was missing
    Late-night food wasn’t properly distributed, and we didn’t get to enjoy it

    Overall: The wedding day was beautiful thanks to the venue and vendors, but the planning process was unnecessarily stressful. If you value clear communication, organization, and budgeting—especially as a non-Spanish speaker—Fiorella may not be the right fit

    Fiorella's reply:


    Thank you for your detailed feedback and for recognizing the positive aspects of your wedding day. We are genuinely glad that the final celebration — including the venue, floral design, and vendor team — met your expectations and created a beautiful experience.

    We would like to provide some important context to clarify the planning process for future couples.

    From the beginning, your event was developed under a very constrained budget, below the typical range required to operate a destination wedding in Mexico with the level of structure and service you were expecting. This required continuous prioritization, adjustments, and careful allocation of resources throughout the planning process.

    While we always strive to deliver the highest possible quality, it is important to note that additional requests, last-minute changes, and extended services cannot always be absorbed without cost when working within limited financial parameters.

    Regarding vendors, some services — such as hair and makeup — were sourced outside of our recommended network at your request in order to meet budget preferences. While we fully respect client decisions, working with external vendors can limit our ability to manage timing, communication, and overall service standards.

    On budgeting and accounting, multiple versions of documents were shared as a direct result of ongoing changes, adjustments, and payment preferences throughout the process. Additionally, the decision to manage the budget in USD introduced further complexity, as the Mexican event industry operates primarily in MXN. Exchange rate fluctuations directly impacted totals, and changes in the dollar value contributed to discrepancies and confusion despite our efforts to maintain alignment.

    It is also important to clarify that formal invoicing and tax-compliant payment structures were offered from the beginning. However, alternative payment methods were preferred, including partial cash handling and flexible collection arrangements. While we made several efforts to accommodate these requests, including coordinating alternative ways to collect and manage payments, this created additional operational challenges and reduced the level of financial clarity that standard processes are designed to ensure, remember that you only pay $2,500 dollars, it's imposible to include a collect service in this price, but we provide you options, the stranger was the brother of the owner and you know that.

    Throughout the planning process, certain additional requests fell outside of the originally agreed scope. Whenever this occurred, our team clearly communicated what was included and what would require an adjustment. We understand that this sometimes created frustration; however, maintaining clarity around scope and associated costs is essential to ensure transparency and to protect both the quality of the event and the sustainability of all vendors involved.

    We always aim to be flexible and solution-oriented, but any service beyond the initial agreement requires alignment in both scope and budget.


    It is also important to highlight that there was a strong focus on minimizing costs throughout the process, which influenced many key decisions, including vendor selection, payment structures, and service scope. While we fully respect every client’s priorities, destination weddings in Mexico involve not only financial considerations, but also an understanding of local industry practices, cultural dynamics, and the value of each professional involved.

    Our team and vendor partners operate with high standards of professionalism and care, and we always encourage a collaborative and respectful approach to ensure the best possible outcome for everyone involved.

    Regarding roles and team structure, Fiorella Eventos operates with a specialized team. While Sthefany leads design, production, and overall project direction, planning and coordination are supported by a broader team that was fully present and actively managing your event, also Sthef was there, but in the area that she needs to be, This structure was communicated from the beginning to ensure clarity in responsibilities and execution.

    It is also important to recognize that destination weddings involve cultural and operational differences. While all formal communication and planning documentation were handled professionally, some local vendors may not operate in English, which is a common reality in Mexico.

    We truly regret that parts of the planning process felt stressful for you. At the same time, we stand by the fact that, despite the constraints and complexities, the event was successfully delivered and widely enjoyed.

    We appreciate the opportunity to have been part of your wedding and wish you both the very best 🩷
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