FêteFone Reviews
View more informationReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Jen C. Sent on 04/24/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Capturing Memories in Sound: Fetefone Delivers Unforgettable Audio Guestbook Experience
Fetefone provided an exceptional audio guestbook experience for our wedding! With a variety of stylish options, we easily found a phone to complement our theme. The setup was a breeze, accompanied by clear instructions that made it easy to use.
Our guests absolutely loved it and left so many fun messages! Listening back to the messages has become a cherished activity for us. It's truly a unique experience compared to a traditional written guest book, as there's something special about hearing someone's voice leave a message rather than just reading a note. Now, we have audio messages from our friends and family that we can listen back to for a lifetime, which is priceless.
One of the standout features was that it didn't pick up much background noise, even with music playing loudly in the distance. This ensured that the messages were clear and easy to understand. I would definitely recommend setting it away from the dance floor/speakers, but in a location guests will pass by throughout the evening.
Additionally, the customer service provided by Fetefone was top-notch—very responsive to any questions we had and quick turnaround on audio engineering.
Overall, we couldn't be happier with our experience with Fetefone. It added a unique and memorable touch to our wedding, and we highly recommend it to anyone looking for a special way to capture heartfelt messages from their guests
Fetefone provided an exceptional audio guestbook experience for our wedding! With a variety of stylish options, we easily found a phone to complement our theme. The setup was a breeze, accompanied by clear instructions that made it easy to use.
Our guests absolutely loved it and left so many fun messages! Listening back to the messages has become a cherished activity for us. It's truly a unique experience compared to a traditional written guest book, as there's something special about hearing someone's voice leave a message rather than just reading a note. Now, we have audio messages from our friends and family that we can listen back to for a lifetime, which is priceless.
One of the standout features was that it didn't pick up much background noise, even with music playing loudly in the distance. This ensured that the messages were clear and easy to understand. I would definitely recommend setting it away from the dance floor/speakers, but in a location guests will pass by throughout the evening.
Additionally, the customer service provided by Fetefone was top-notch—very responsive to any questions we had and quick turnaround on audio engineering.
Overall, we couldn't be happier with our experience with Fetefone. It added a unique and memorable touch to our wedding, and we highly recommend it to anyone looking for a special way to capture heartfelt messages from their guests
FêteFone's reply:
Thank you so much for this wonderful review, Jen! Experiences like yours are why we do what we do. We're extremely proud of our product and customer service and are honored you trusted us to help capture your precious memories.
Your advice to set your FêteFone away from the loudest parts of your celebration but in a location guests will still pass by is wonderful! It sounds like this helped you capture lots of heartfelt and hilarious messages. And we love that listening to your messages has become a cherished activity for you and your spouse!
We hope to help you celebrate more milestones in the future!! -
Quality of service
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Kara M. Sent on 11/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best vintage phone selection!
All of our guests were raving about our FêteFone audio guestbook at our wedding! I loved the idea of an audio guestbook, but it was also important to me that it was a vintage phone so that it would match our wedding aesthetic. FêteFone was the perfect solution as it had the largest selection of vintage phones to rent. The whole process was so easy, from shipping to set-up, and the recordings are so high quality. I highly recommend!All of our guests were raving about our FêteFone audio guestbook at our wedding! I loved the idea of an audio guestbook, but it was also important to me that it was a vintage phone so that it would match our wedding aesthetic. FêteFone was the perfect solution as it had the largest selection of vintage phones to rent. The whole process was so easy, from shipping to set-up, and the recordings are so high quality. I highly recommend!FêteFone's reply:
Thank you for your glowing review, Kara! We’re happy to hear that your guests loved your choice of style and that you found the process so easy and are loving your messages! Thanks for the recommendation. :) We can’t wait to help you celebrate again in the future! -
Quality of service
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Brittany H. Sent on 05/20/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Jazz Age (Chrome) on New Year's Eve
We loved our audio guest book! We had so many compliments! It will be so special to have these messages saved to listen to on anniversaries down the road. My only wish is that they had a custom vinyl jackets available.
Photo: @trin_jensen
Bride: @britt_halpin
Venue: @wrighthouseweddingsWe loved our audio guest book! We had so many compliments! It will be so special to have these messages saved to listen to on anniversaries down the road. My only wish is that they had a custom vinyl jackets available.
Photo: @trin_jensen
Bride: @britt_halpin
Venue: @wrighthouseweddings-
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+6 photos
FêteFone's reply:
Thank you so much for sharing your experience, Brittany! We're absolutely thrilled to hear that you loved your audio guest book. It brings us immense joy to know that we could contribute to creating such a special keepsake for your big day. It's truly an honor.
We appreciate your feedback on the custom vinyl jacket, too. Many of our customers who are looking for custom album covers will order one through a platform like Etsy in advance for their loved ones to sign at their celebration. After the big day, you can easily slide you FêteFone vinyl into the signed sleeve. We've shared your suggestion with our team, though, to explore the possibility of offering this directly in the future.
We're grateful for the opportunity to be a part of your wedding, and we wish you a lifetime filled with an abundance of love, happiness, and cherished moments. -
Quality of service
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Andria R. Sent on 01/24/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great customer service, quick turnaround
Exactly as described! Notably exceptional customer service- they respond within hours. Correct phone that we chose was sent on time, a few days before wedding, as expected. Easy set up and easy to coordinate with day of coordinator how to set up.
A recommendation is to have this phone in a different room or outside (away from DJ/music); our DJ was bumping the whole night and the music in the space we had echoed so even though the phone wasn’t near the speakers, we could hear it in the background of the messages- in added character and matched the chaotic, fun vibe of our wedding day, however, it did make it sort of difficult to decipher some of the recordings.
Guests loved this and we loved it even more to get the messages back after the wedding- we will listen to them each year on our anniversary.Exactly as described! Notably exceptional customer service- they respond within hours. Correct phone that we chose was sent on time, a few days before wedding, as expected. Easy set up and easy to coordinate with day of coordinator how to set up.
A recommendation is to have this phone in a different room or outside (away from DJ/music); our DJ was bumping the whole night and the music in the space we had echoed so even though the phone wasn’t near the speakers, we could hear it in the background of the messages- in added character and matched the chaotic, fun vibe of our wedding day, however, it did make it sort of difficult to decipher some of the recordings.
Guests loved this and we loved it even more to get the messages back after the wedding- we will listen to them each year on our anniversary.FêteFone's reply:
We're so thrilled to hear you enjoyed your FêteFone experience, Andria! Thank you for sharing this glowing review. We really pride ourselves on providing exceptional customer service, so we're particularly pleased to hear we delivered in that regard! We hope you're enjoying your messages and congratulations from all of us! -
Quality of service
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Mariah M. Sent on 02/19/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Favorite Part of the Wedding
One of our favorite parts of our wedding was the Fete Phone! The process was so smooth and easy- from booking the phone, to setting it up and then returning it. We received the voicemails back quickly and the sound quality is amazing. The phone was in the same room as our DJ and the music didn’t overpower the voicemails. We plan on booking it again someday for baby showers and birthday parties. The possibilities are endless!One of our favorite parts of our wedding was the Fete Phone! The process was so smooth and easy- from booking the phone, to setting it up and then returning it. We received the voicemails back quickly and the sound quality is amazing. The phone was in the same room as our DJ and the music didn’t overpower the voicemails. We plan on booking it again someday for baby showers and birthday parties. The possibilities are endless!FêteFone's reply:
This is so wonderful to hear, Mariah! Thank you for sharing your positive experience with us. We're so happy that you found the entire FêteFone process to be so easy and that you're enjoying all of your voicemails. Congrats from us all, and we look forward to helping you and your family celebrate again soon! -
Quality of service
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Robin D. Sent on 11/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Audio Guestbook
We used FeteFone for the audio guestbook at our daughter’s wedding. We got great service from them! The phone arrived in great condition, was easy to set up, and easy to return. It looked great at the wedding and our guests loved the unique and fun way to share well wishes with the bride and groom. It was so special to hear the voices of family and friends and there were some hilarious messages, too! So much better than just signatures in a book! Highly recommend!We used FeteFone for the audio guestbook at our daughter’s wedding. We got great service from them! The phone arrived in great condition, was easy to set up, and easy to return. It looked great at the wedding and our guests loved the unique and fun way to share well wishes with the bride and groom. It was so special to hear the voices of family and friends and there were some hilarious messages, too! So much better than just signatures in a book! Highly recommend!FêteFone's reply:
Thank you for sharing your glowing review, Robin! We're so thrilled to hear that you enjoyed our customer service and found the whole process so easy, and — most importantly — that you loved capturing and listening to the sounds of your celebration after the fact. Thank you for including us in your celebration! -
Quality of service
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Joe D. Sent on 10/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Decision
We were introduced to Fete Fone at a friend’s wedding only months before our own and immediately knew it was something we needed at our own wedding. The traditional guest book is a stale experience that doesn’t capture anything memorable or unique. The Fete Fone is the new-and-improved way for guests to share advice and leave memorable messages for us. We can’t wait to listen back years from now and hear the voices of our closest friends and family on the most special day of our lives. There’s no other way to do that!We were introduced to Fete Fone at a friend’s wedding only months before our own and immediately knew it was something we needed at our own wedding. The traditional guest book is a stale experience that doesn’t capture anything memorable or unique. The Fete Fone is the new-and-improved way for guests to share advice and leave memorable messages for us. We can’t wait to listen back years from now and hear the voices of our closest friends and family on the most special day of our lives. There’s no other way to do that!FêteFone's reply:
Wow, Joe! Thank you for sharing your wonderful experience with us. We are really proud of how the audio guest book technology we invented has re-imagined the traditional pen-and-paper guest book, so we're so thrilled to hear how much our service meant to you. Thank you for including FêteFone in your wedding and allowing us to help capture so many wonderful memories for you! -
Quality of service
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Alyssa C. Sent on 06/13/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best Gift to Ourselves
We loved every second of the recorded messages. People left us heartfelt love messages, prank messages, descriptions of what was happening around them, and drunken happy and joyful musings. It was incredible. The phone itself comes a day before the event. Set up was really easy. Once they process all the messages they send you a download link with all of the messages in one file and also as individual files. I laughed and cried listening to them all. It was truly wonderful.We loved every second of the recorded messages. People left us heartfelt love messages, prank messages, descriptions of what was happening around them, and drunken happy and joyful musings. It was incredible. The phone itself comes a day before the event. Set up was really easy. Once they process all the messages they send you a download link with all of the messages in one file and also as individual files. I laughed and cried listening to them all. It was truly wonderful.FêteFone's reply:
Thank you so much for sharing this glowing review, Alyssa!
We're thrilled to hear that you're enjoying your messages, and are honored that you trusted FêteFone to help you capture the sounds of your celebration.
We try and make the entire FêteFone process as easy and stress-free as possible, and ship every FêteFone to arrive at least two days before your celebration. We always ship early if we can, though, and in your case, it looks like your FêteFone arrived to you a whole week before your event!
We're also so glad to hear that you're enjoying your digital download. This way, you have an easy way to share either all of your messages, or any individual message, with your friends and family if you choose, and you'll never have to worry about changing technology or ports making your messages inaccessible in a few years' time!
If you're looking for something to hold onto, you can always opt to add our Messages on Vinyl Record option to have your messages pressed into a keepsake vinyl record, too!
Thanks again for including FêteFone in your big day. -
Quality of service
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Clarie Sent on 04/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kiss traditional guest books goodbye
We initially didn't want to have a guestbook at our wedding—and then we found FêteFone. We fell in love with the idea and shopped around with other similar services, but FêteFone took the cake with the best, simplest, and most transparent pricing, and the widest selection of phones to pick from. We ended up going with the lips phone in blush, and couldn't have been happier. We ran into an issue with the phone during the wedding, & customer service at FêteFone handled the situation with such grace. Overall, the phone was an adorable addition to our wedding's aesthetic, and listening to the voicemails that our guests left has been so touching (and hilarious) and we look forward to listening to the voices of our friends and family for years to come.We initially didn't want to have a guestbook at our wedding—and then we found FêteFone. We fell in love with the idea and shopped around with other similar services, but FêteFone took the cake with the best, simplest, and most transparent pricing, and the widest selection of phones to pick from. We ended up going with the lips phone in blush, and couldn't have been happier. We ran into an issue with the phone during the wedding, & customer service at FêteFone handled the situation with such grace. Overall, the phone was an adorable addition to our wedding's aesthetic, and listening to the voicemails that our guests left has been so touching (and hilarious) and we look forward to listening to the voices of our friends and family for years to come.FêteFone's reply:
Thanks so much for sharing your wonderful experience with FêteFone, Clarie! We really pride ourselves on our transparency, customer service and responsive hands-on support, so I'm thrilled you were pleased with all three! Thank you for trusting us with your celebration! -
Quality of service
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Megan A. Sent on 01/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best Last Minute Decision
We found FeteFone late in the planning process, and we are so glad we did! We laugh and cry every time we listen to the voicemails. We chose to have a physical phone at the reception but also added the virtual phone number so people who were unable to attend could still leave a voicemail. We love that we will have our loved ones voices saved forever.
FeteFone has many beautiful options. Our wedding was very classic and traditional, so naturally we decided to mix things up and chose the cheeseburger phone. We had well over half of our guests leave voicemails and we think one reason it was so popular was because the phone was so different! Throughout the night we would ask people if they had left a voicemail on the cheeseburger phone. There was no questioning if the phone was a part of the hotel or our guestbook.
The entire process was easy and user friendly. The set up is just as easy as they make it sound and FeteFone's customer service is unmatched. They answered all of my questions quickly and were a joy to talk to anytime I was worried I didn't understand how it worked. I have already recommended FeteFone to many friends. You will not regret it!We found FeteFone late in the planning process, and we are so glad we did! We laugh and cry every time we listen to the voicemails. We chose to have a physical phone at the reception but also added the virtual phone number so people who were unable to attend could still leave a voicemail. We love that we will have our loved ones voices saved forever.
FeteFone has many beautiful options. Our wedding was very classic and traditional, so naturally we decided to mix things up and chose the cheeseburger phone. We had well over half of our guests leave voicemails and we think one reason it was so popular was because the phone was so different! Throughout the night we would ask people if they had left a voicemail on the cheeseburger phone. There was no questioning if the phone was a part of the hotel or our guestbook.
The entire process was easy and user friendly. The set up is just as easy as they make it sound and FeteFone's customer service is unmatched. They answered all of my questions quickly and were a joy to talk to anytime I was worried I didn't understand how it worked. I have already recommended FeteFone to many friends. You will not regret it!FêteFone's reply:
Thank you so much for your kind words! We love The Extra Cheese too and are so glad it was a hit with your guests. Thank you again for including us in your big day! We're so pleased you had a wonderful experience with FêteFone. -
Quality of service
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Lisa Sent on 11/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It's all in the details
We discovered FêteFone in the final stretch of wedding planning, after we already planned to do a more traditional guestbook, and we are SO GLAD that we found them! This was one of our favorite details from our wedding day, and the guests absolutely loved it. We ended up with dozens upon dozens of voicemails, ranging from heartfelt post-ceremony tears to drunk dials from our karaoke after party. Shipping and setup were a breeze, and the delivery of the messages was seamless and so user-friendly. We are so grateful to have these meaningful (and entertaining) messages to help us remember our day forever!We discovered FêteFone in the final stretch of wedding planning, after we already planned to do a more traditional guestbook, and we are SO GLAD that we found them! This was one of our favorite details from our wedding day, and the guests absolutely loved it. We ended up with dozens upon dozens of voicemails, ranging from heartfelt post-ceremony tears to drunk dials from our karaoke after party. Shipping and setup were a breeze, and the delivery of the messages was seamless and so user-friendly. We are so grateful to have these meaningful (and entertaining) messages to help us remember our day forever! -
Quality of service
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Marissa S. Sent on 10/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!!
I had been looking for weeks for a unique guest book idea for our wedding and was thrilled when I came across this company! It was so much fun picking out a phone that match the decor of our wedding, and the entire process could not have been easier! The representatives were extremely helpful and kind and made this entire experience so worth it. I cannot wait to get the vinyl record of all of our messages and listen to it every year on our anniversary! We will definitely be renting a phone for every special party in the years to come.I had been looking for weeks for a unique guest book idea for our wedding and was thrilled when I came across this company! It was so much fun picking out a phone that match the decor of our wedding, and the entire process could not have been easier! The representatives were extremely helpful and kind and made this entire experience so worth it. I cannot wait to get the vinyl record of all of our messages and listen to it every year on our anniversary! We will definitely be renting a phone for every special party in the years to come.FêteFone's reply:
Thank you so much for sharing your positive experience with us, and for including us in your special day! We are really honored to have been able to help you capture the sounds of your celebration. I will be sure to pass along your praise to our entire team — we absolutely love helping our customers celebrate, and making their planning a little easier if we can. We can't wait to help you celebrate again soon! -
Quality of service
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Josh M. Sent on 08/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cool Alternative to Guest Book- You Need This!
FêteFone is such a cool concept. My husband and I didn’t want a traditional guestbook. We will cherish this for years to come. I would recommend making an announcement explaining the audiobook to your guests since some might be unfamiliar. We only had 22/120 guests leave messages since I forgot to bring it up. After I realized there were only 22 recording, I worked with the company to add the additional virtual phone to my order. That way my guests have the opportunity to leave a message for an entire month. This also gives the opportunity for friends and family that were unable to attend the chance to leave us a message. By adding this on, we will be able to get more messages, and they will add them to my entire message. I love the easy digital downloads- both individual and continuous. And I love that I can get a vinyl of the audio too. Such a cool and unique idea!FêteFone is such a cool concept. My husband and I didn’t want a traditional guestbook. We will cherish this for years to come. I would recommend making an announcement explaining the audiobook to your guests since some might be unfamiliar. We only had 22/120 guests leave messages since I forgot to bring it up. After I realized there were only 22 recording, I worked with the company to add the additional virtual phone to my order. That way my guests have the opportunity to leave a message for an entire month. This also gives the opportunity for friends and family that were unable to attend the chance to leave us a message. By adding this on, we will be able to get more messages, and they will add them to my entire message. I love the easy digital downloads- both individual and continuous. And I love that I can get a vinyl of the audio too. Such a cool and unique idea! -
Quality of service
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Collyn C. Sent on 06/23/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
its worth it!!
My friend found this guest book alternative on TikTok and I knew I had to have it at our wedding. It felt expensive but I am SO glad we did it. Their customer service is better than their competition, as is their phone selection. Like someone else said, it took me longer to pick out the phone I wanted than it did to place the order! Shipping it back was a breeze- just repackage it in their box and bubble wrap and slap the prepaid label on there. Everything about the process was so fast. We had our messages in our inbox 4 days after our wedding which was such a fun honeymoon surprise. Also, the set up on the phone was ridiculously easy- no wifi needed. I was so worried it didnt get unplugged correctly and we would lose the data but apparently it was pretty fool proof. We will cherish this forever- its more than worth it to have my 96 year old grandmothers voice and all of our ridiculous friends made us laugh so much. Pro tip: put the phone by the bar. People wont mind waiting in line and the recordings got better and better through the night. Thank yall for this!My friend found this guest book alternative on TikTok and I knew I had to have it at our wedding. It felt expensive but I am SO glad we did it. Their customer service is better than their competition, as is their phone selection. Like someone else said, it took me longer to pick out the phone I wanted than it did to place the order! Shipping it back was a breeze- just repackage it in their box and bubble wrap and slap the prepaid label on there. Everything about the process was so fast. We had our messages in our inbox 4 days after our wedding which was such a fun honeymoon surprise. Also, the set up on the phone was ridiculously easy- no wifi needed. I was so worried it didnt get unplugged correctly and we would lose the data but apparently it was pretty fool proof. We will cherish this forever- its more than worth it to have my 96 year old grandmothers voice and all of our ridiculous friends made us laugh so much. Pro tip: put the phone by the bar. People wont mind waiting in line and the recordings got better and better through the night. Thank yall for this!FêteFone's reply:
Thank you SO much for sharing your photos and experience with us. It looks like you had an incredible wedding, and we're so happy we could help you celebrate and remember your special day! -
Quality of service
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Dana Sent on 09/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our FeteFone was a hit! Everyone loved this unique guest book idea! The messages we received are priceless and something we have played through many times already. The company is very easy to work with, the phone itself is easy to set up, and we received the file with our messages very quickly. Highly recommend!!Our FeteFone was a hit! Everyone loved this unique guest book idea! The messages we received are priceless and something we have played through many times already. The company is very easy to work with, the phone itself is easy to set up, and we received the file with our messages very quickly. Highly recommend!!FêteFone's reply:
Thank you so much for the kind words, Dana! We're thrilled to have been a part of your celebration. Congratulations from all of us here at FêteFone! -
Quality of service
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Dawnette Sent on 04/14/20174.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The "Value" rating has more to do with a horrible DJ who never really prompted people to go use the phone. I included the lower review to hopefully catch people's attention. This is a FABULOUS idea for a Guest Book BUT you HAVE to let people know (over and over) that A. there is a 'guest sign in' area B. that it is a PHONE and C. keep reminding them to go leave a message. At a reception of over 200 people......23 messages were left. All that said......the phone was beautiful.....the service was exceptional from FêteFone and the recording were received in a timely manner and easily usable format.The "Value" rating has more to do with a horrible DJ who never really prompted people to go use the phone. I included the lower review to hopefully catch people's attention. This is a FABULOUS idea for a Guest Book BUT you HAVE to let people know (over and over) that A. there is a 'guest sign in' area B. that it is a PHONE and C. keep reminding them to go leave a message. At a reception of over 200 people......23 messages were left. All that said......the phone was beautiful.....the service was exceptional from FêteFone and the recording were received in a timely manner and easily usable format.FêteFone's reply:
Dawnette,
Thanks so much for your thoughtful feedback on our service! We were particularly pleased to hear that you thought that "the phone was beautiful," our "service was exceptional" and the recordings "were received in a timely manner and easily usable format."
We're sorry to hear you didn't get as many messages out of your FêteFone as you would have hoped, and your experience is certainly less than our average for a wedding of your size. Hopefully, though, the memories you were able to capture are so much more meaningful than a traditional guest book!
To help future couples get the most our of our service, we do offer some helpful tips in the FAQs on our website about where to position your FêteFone at your celebration. Thanks very much for your additional suggestion of having your DJ prompt your guests! Some couples also opt to enlist a bridesmaid or groomsman to help encourage guests to leave their messages, like with a traditional guest book.
We hope you had an incredible celebration and hope you enjoy listening to your FêteFone messages for a lifetime together. -
Quality of service
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