Family Catering Service, INC Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
63 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
63
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Christine E. Sent on 05/23/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 5.18.24
Fantastic food, service, and responsiveness. We were thrilled with the food, appetizers, and bar service. Everyone at Family Catering was great to work with.Fantastic food, service, and responsiveness. We were thrilled with the food, appetizers, and bar service. Everyone at Family Catering was great to work with. -
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Shayon L. Sent on 10/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious food and great staff!
Family Catering Services was so great to work with! The food was delicious, and the staff was so nice. I definitely recommend the baked mac n cheese!Family Catering Services was so great to work with! The food was delicious, and the staff was so nice. I definitely recommend the baked mac n cheese! -
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Alea C. Sent on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Five star catering at a fair price
Family Catering Service did a great job for our wedding. Our guests could not stop raving about how amazing the food was and many even said it was the best food they have ever had at a wedding! Family Catering has a ton of different options to choose from and their prices were extremely fair. They were very accommodating of all of our needs and easy to work with too. I would highly recommend them for all of your catering needs!Family Catering Service did a great job for our wedding. Our guests could not stop raving about how amazing the food was and many even said it was the best food they have ever had at a wedding! Family Catering has a ton of different options to choose from and their prices were extremely fair. They were very accommodating of all of our needs and easy to work with too. I would highly recommend them for all of your catering needs! -
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Taylor S. Sent on 10/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Food & Service!
We used Family Catering Service for our wedding and it was a HUGE hit! Icilda and her family team are so quick to respond and were able to accommodate all of our needs, with cocktail hour food, stations for dinner, and bartenders. They absolutely exceeded our expectations! Our guests still talk about the food at our wedding almost a year later! I highly recommend them for anyone in the Charlotte / Lake Norman area.We used Family Catering Service for our wedding and it was a HUGE hit! Icilda and her family team are so quick to respond and were able to accommodate all of our needs, with cocktail hour food, stations for dinner, and bartenders. They absolutely exceeded our expectations! Our guests still talk about the food at our wedding almost a year later! I highly recommend them for anyone in the Charlotte / Lake Norman area. -
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Ashley W. Sent on 05/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10 Star Review for Family Catering
Absolutely the best vendor of our wedding day! Icilda and Amber with Family Catering left no detail unnoticed and truly made our wedding day so unique for us from the menu to cocktail hour and the details at the bar. I would recommend them a million times over for anyone in the Lake Norman/Charlotte, NC area. The food was the best of any wedding we've ever been to, and they truly customize the menu with what seemed like unlimited options. The staff the day of was so attentive to us and everyone there, we wish we could give them 10 stars!Absolutely the best vendor of our wedding day! Icilda and Amber with Family Catering left no detail unnoticed and truly made our wedding day so unique for us from the menu to cocktail hour and the details at the bar. I would recommend them a million times over for anyone in the Lake Norman/Charlotte, NC area. The food was the best of any wedding we've ever been to, and they truly customize the menu with what seemed like unlimited options. The staff the day of was so attentive to us and everyone there, we wish we could give them 10 stars! -
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Pat W. Sent on 11/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Catered event
Family Catering Service Inc was wonderful to work with! They were flexible in changing our venue and receptive to our changing needs. The food was delicious, on time, and presented beautifully. Many of our guests raved about the food! I would highly recommend them! Prices are very reasonable!Family Catering Service Inc was wonderful to work with! They were flexible in changing our venue and receptive to our changing needs. The food was delicious, on time, and presented beautifully. Many of our guests raved about the food! I would highly recommend them! Prices are very reasonable! -
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Christina Sent on 08/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icilda and all of her team are absolutely fabulous! Each member of the Family Catering team that we dealt with was fantastic! Planning the event with Icilda was so simple; she is knowledgable and extremely responsive to emails and phone calls which made the planning process so easy! On the day of the event, everything went off without a hitch! The food at my daughter's wedding was delicious and beautiful!Icilda and all of her team are absolutely fabulous! Each member of the Family Catering team that we dealt with was fantastic! Planning the event with Icilda was so simple; she is knowledgable and extremely responsive to emails and phone calls which made the planning process so easy! On the day of the event, everything went off without a hitch! The food at my daughter's wedding was delicious and beautiful! -
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Ashley Sent on 07/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW! That's honestly my first thought when it comes to my experience with Family Catering Service. We used Family Catering for our rehearsal dinner and our reception and each night our expectations were exceeded. We were lucky to have Mandy taking care of us both nights and I can't say enough good things about her. She was so friendly and considerate with us and all of our guests. She made sure everything was running smoothly and that each person (especially us) had what they needed. Thank you Family Catering for helping make our wedding weekend even more special and delicious!WOW! That's honestly my first thought when it comes to my experience with Family Catering Service. We used Family Catering for our rehearsal dinner and our reception and each night our expectations were exceeded. We were lucky to have Mandy taking care of us both nights and I can't say enough good things about her. She was so friendly and considerate with us and all of our guests. She made sure everything was running smoothly and that each person (especially us) had what they needed. Thank you Family Catering for helping make our wedding weekend even more special and delicious! -
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Vida Sent on 05/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't have asked for a better catering service. My server name was Mandy and she beyond an awesome job. The food was delicious, the guests loved her spirits, and her service was tremendous. I am well pleased and will definitely be spreading the word to all my friends. Thanks again for an awesome turnout.I couldn't have asked for a better catering service. My server name was Mandy and she beyond an awesome job. The food was delicious, the guests loved her spirits, and her service was tremendous. I am well pleased and will definitely be spreading the word to all my friends. Thanks again for an awesome turnout. -
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Nicole Sent on 05/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone loved our food, including us. Service prior and during the event was professional and delicious. I wish we could have gone up for as many plates as our guests did! We had stations and we had people going up for fourths! The tasting was a full setting with many choices. HIGHLY recommend them! Great food and great staff!!Everyone loved our food, including us. Service prior and during the event was professional and delicious. I wish we could have gone up for as many plates as our guests did! We had stations and we had people going up for fourths! The tasting was a full setting with many choices. HIGHLY recommend them! Great food and great staff!! -
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Amanda Sent on 04/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Family Catering Services was such a pleasure to work with!! Their food was absolutely amazing!!!!!Family Catering Services was such a pleasure to work with!! Their food was absolutely amazing!!!!! -
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K Sent on 11/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icilda, her family and team just catered my daughters wedding. The food was what everyone raved about. EVERYTHING was delicious. They set up, served, cleaned up and it was so professional. The manager was so great and I would highly recommend them to anyone! My husband's favorite was the carrot cake and everything tasted amazing!Icilda, her family and team just catered my daughters wedding. The food was what everyone raved about. EVERYTHING was delicious. They set up, served, cleaned up and it was so professional. The manager was so great and I would highly recommend them to anyone! My husband's favorite was the carrot cake and everything tasted amazing! -
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Paige Sent on 06/24/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Family Catering provided us with a fantastic meal for our wedding! The flank steak and chicken bella were delicious and above and beyond standard "wedding food." Numerous guests have already commented on how good the food was! In addition to having delicious food, Icilda and her staff were so professional and easy to work with. They even boxed up our leftover food for us to take home. I am so glad we chose Family Catering Services to feed our family and friends on our special day.Family Catering provided us with a fantastic meal for our wedding! The flank steak and chicken bella were delicious and above and beyond standard "wedding food." Numerous guests have already commented on how good the food was! In addition to having delicious food, Icilda and her staff were so professional and easy to work with. They even boxed up our leftover food for us to take home. I am so glad we chose Family Catering Services to feed our family and friends on our special day. -
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Casie Sent on 07/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icilda and her team were great to work with from day one. She was easy to communicate with (very responsive), respectful of my budget, and the food absolutely exceeded my expectations. I always try to prepare myself when food has been prepared for large groups for it to maybe be a little cold, flavorless, taste pre-made, and not be very pretty. Family Catering was the total opposite. Food was hot from the first person through the line to the last (I asked), everything tasted amazing (garlic mashed potatoes to die for), you could tell everything was made from scratch, and the presentation looked just as good as if they’d been serving 10, not 110. We will definitely refer to and use Family Catering for all our future catering needs.Icilda and her team were great to work with from day one. She was easy to communicate with (very responsive), respectful of my budget, and the food absolutely exceeded my expectations. I always try to prepare myself when food has been prepared for large groups for it to maybe be a little cold, flavorless, taste pre-made, and not be very pretty. Family Catering was the total opposite. Food was hot from the first person through the line to the last (I asked), everything tasted amazing (garlic mashed potatoes to die for), you could tell everything was made from scratch, and the presentation looked just as good as if they’d been serving 10, not 110. We will definitely refer to and use Family Catering for all our future catering needs. -
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Ashlee Sent on 07/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icilda was great. She always answered my emails in a timely manner, and the food was great!Icilda was great. She always answered my emails in a timely manner, and the food was great! -
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Stephanie Sent on 06/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We found out about this caterer from a friend who had recently went to a wedding and said the food was excellent. I had her track down the name of the caterer! These guys are so good they do NO ADVERTISING, and they haven't advertised for 13 years, they go purely by word of mouth because they know their food is that good! We went for a tasting at their home/business and were definitely impressed! They didn't dissapoint on the day of either. The flank steak and chicken bella are out of this world! She even made a special meal for my mom separately who has severe food restrictions. Can't say enough good things about these guys! Oh and the price- more than reasonable!!!We found out about this caterer from a friend who had recently went to a wedding and said the food was excellent. I had her track down the name of the caterer! These guys are so good they do NO ADVERTISING, and they haven't advertised for 13 years, they go purely by word of mouth because they know their food is that good! We went for a tasting at their home/business and were definitely impressed! They didn't dissapoint on the day of either. The flank steak and chicken bella are out of this world! She even made a special meal for my mom separately who has severe food restrictions. Can't say enough good things about these guys! Oh and the price- more than reasonable!!! -
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Amanda Sent on 07/03/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious food and excellent service! Highly recommend!Delicious food and excellent service! Highly recommend! -
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Cecily Sent on 06/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wish I could give 6 stars for value. The food was PHENOMENAL! Multiple of our guests commented that it was the best food they'd ever had at a wedding. Not to mention, the price was very competitive. Amazing food and a great price-- you can't beat it! They also really doted on us, the Bride and Groom, and made sure we had food and time to eat! Their fruit and cheese display for cocktail hour was creative and beautiful. Thank you for an amazing experience, Family Catering!I wish I could give 6 stars for value. The food was PHENOMENAL! Multiple of our guests commented that it was the best food they'd ever had at a wedding. Not to mention, the price was very competitive. Amazing food and a great price-- you can't beat it! They also really doted on us, the Bride and Groom, and made sure we had food and time to eat! Their fruit and cheese display for cocktail hour was creative and beautiful. Thank you for an amazing experience, Family Catering! -
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Sandy Sent on 05/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The team at Family Catering was fantastic and the food was superb! From the initial meeting with Icilda, we knew this was a great decision. Her team made not only us, but our guests, feel special and well-taken care of.The team at Family Catering was fantastic and the food was superb! From the initial meeting with Icilda, we knew this was a great decision. Her team made not only us, but our guests, feel special and well-taken care of. -
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Ashley Sent on 03/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Family Catering was amazing! Mandy and her team were truly the best. She made sure the entire wedding party was taken care of the entire night. Every single guest raved about the food! So many people told us it was the best wedding food they have had. Mandy made sure my husband and I had the food we wanted all night long. We highly recommend Mandy and Family Catering!!Family Catering was amazing! Mandy and her team were truly the best. She made sure the entire wedding party was taken care of the entire night. Every single guest raved about the food! So many people told us it was the best wedding food they have had. Mandy made sure my husband and I had the food we wanted all night long. We highly recommend Mandy and Family Catering!! -
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Jackie Sent on 12/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First off, the food is AMAZING! Simply based on that I would recommend this caterer. Our guests loved the food! Cocktail hour and dinner! Good food was our #1 priority and I can't say enough about the food!
Secondly, the customer service was PHENOMENAL! Icilda was the first person we talked to about the wedding and she has so much insight, that we probably would have struggled a bit more if it wasn't for her. We gave her a budget and we never got over that amount! We did a buffet and faux china to stay within the budget based on her suggestions and I couldn't have been happier. No one even noticed the plates and no one complained about it being a buffet. She is always ready to help and give advice and she is always super flexible with requests! My only suggestion is if you use them for bar tending, make sure you go over duties and hours. We had a slight mix up, but I'm not placing blame on anyone, I think it just slipped through the cracks on information.
Use this caterer, it will make your life so much easier!!
First off, the food is AMAZING! Simply based on that I would recommend this caterer. Our guests loved the food! Cocktail hour and dinner! Good food was our #1 priority and I can't say enough about the food!
Secondly, the customer service was PHENOMENAL! Icilda was the first person we talked to about the wedding and she has so much insight, that we probably would have struggled a bit more if it wasn't for her. We gave her a budget and we never got over that amount! We did a buffet and faux china to stay within the budget based on her suggestions and I couldn't have been happier. No one even noticed the plates and no one complained about it being a buffet. She is always ready to help and give advice and she is always super flexible with requests! My only suggestion is if you use them for bar tending, make sure you go over duties and hours. We had a slight mix up, but I'm not placing blame on anyone, I think it just slipped through the cracks on information.
Use this caterer, it will make your life so much easier!!
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Susan Sent on 11/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best caterer we have very worked with. Food was outstanding and customer service over the top. Mandy's team was awesome. Recommend them highly. Don't shop around...simply call this caterer.Best caterer we have very worked with. Food was outstanding and customer service over the top. Mandy's team was awesome. Recommend them highly. Don't shop around...simply call this caterer. -
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Erica Sent on 12/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Family Catering for my wedding in November. Icilda was wonderful and so easy to work with. Her pricing is amazing not to mention the best pricing I could find. Icilda made sure we stayed within our budget, to include taxes and service charges. She has great suggestions for sides and appetizers once you pick your main entrée. The food was delicious at the tasting and we were not let down at the wedding. The food was just as amazing! All of our guests raved about the food and how great it was! It was hot and we had plenty left over. The servers at our wedding were very polite and professional and made sure we had everything we needed. I am so happy I chose Family Catering for my wedding! The food was amazing and it was a very stress free process. Icilda and her team do a fabulous job so don't waste time looking around, pick her for your catering needs!
-EricaI used Family Catering for my wedding in November. Icilda was wonderful and so easy to work with. Her pricing is amazing not to mention the best pricing I could find. Icilda made sure we stayed within our budget, to include taxes and service charges. She has great suggestions for sides and appetizers once you pick your main entrée. The food was delicious at the tasting and we were not let down at the wedding. The food was just as amazing! All of our guests raved about the food and how great it was! It was hot and we had plenty left over. The servers at our wedding were very polite and professional and made sure we had everything we needed. I am so happy I chose Family Catering for my wedding! The food was amazing and it was a very stress free process. Icilda and her team do a fabulous job so don't waste time looking around, pick her for your catering needs!
-Erica -
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Kaci Sent on 09/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Family Catering team was awesome! Icilda offered great advice, when we had any questions, and because she knew we were on a budget, she also suggested the most affordable route for us to take. They were very professional the day of the wedding and the food was out of this world! Seriously, the best pasta I have ever had. If you are looking for top notch, quality food that's affordable, look no further. By the end of the night they had all of our leftovers wrapped up and ready to go - Our guests have raved about them ever since.The Family Catering team was awesome! Icilda offered great advice, when we had any questions, and because she knew we were on a budget, she also suggested the most affordable route for us to take. They were very professional the day of the wedding and the food was out of this world! Seriously, the best pasta I have ever had. If you are looking for top notch, quality food that's affordable, look no further. By the end of the night they had all of our leftovers wrapped up and ready to go - Our guests have raved about them ever since. -
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Siesha Sent on 09/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you Icilda & The Family Catering Staff for providing such great tasting food for our wedding reception. The service & professionalism exhibited throughout the entire planning process was phenomenal! Thank you for wowing me, my spouse, & my guests. Trust me when I tell you that everyone is still talking about how delicious the strawberry walnut salad with the balsamic vinaigrette dressing, grilled flank steak, sautéed vegetables, meatballs, crab cakes, and the potatoes tasted! I highly recommend Family Catering and will definitely keep you all on the top of my list! Thank you for making our wedding day extra special!Thank you Icilda & The Family Catering Staff for providing such great tasting food for our wedding reception. The service & professionalism exhibited throughout the entire planning process was phenomenal! Thank you for wowing me, my spouse, & my guests. Trust me when I tell you that everyone is still talking about how delicious the strawberry walnut salad with the balsamic vinaigrette dressing, grilled flank steak, sautéed vegetables, meatballs, crab cakes, and the potatoes tasted! I highly recommend Family Catering and will definitely keep you all on the top of my list! Thank you for making our wedding day extra special! -
Quality of service
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