Expressions Bridal & Formal Reviews

Reviews
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4.4 out of 5 rating
4.4
Good
68 reviews
Recommended by 89% of couples
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Quality of service 4.5 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.4 out of 5 rating



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User photos

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Tabitha Sent on 09/26/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loved this shop
I love this bridal shop. Very reasonable prices. Extremely helpful and wonderfulI love this bridal shop. Very reasonable prices. Extremely helpful and wonderful -
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Kathleen Sent on 11/10/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I got my dress and veil from here and the girls got their bridesmaid dresses, as well. I really liked every employee I met there. No one was pushy about sales, but they would answer any questions we had. They are responsive to their email and have late hours during the week. I also got my alterations done here and it was much cheaper than I anticipated. I would definitely recommend.I got my dress and veil from here and the girls got their bridesmaid dresses, as well. I really liked every employee I met there. No one was pushy about sales, but they would answer any questions we had. They are responsive to their email and have late hours during the week. I also got my alterations done here and it was much cheaper than I anticipated. I would definitely recommend. -
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User2354440 Sent on 10/07/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were wonderful to all of us!!
The staff is very knowledgeable and very accommodating!! Marcey & Denise are EXCELLENT!!!!!
My dress was ordered perfectly and need just a pinch taken in and the bustle. All the dresses came in when expected.
We all looked beautiful and they helped with that!!
They were wonderful to all of us!!
The staff is very knowledgeable and very accommodating!! Marcey & Denise are EXCELLENT!!!!!
My dress was ordered perfectly and need just a pinch taken in and the bustle. All the dresses came in when expected.
We all looked beautiful and they helped with that!!
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Erin Sent on 01/03/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loved getting my dress and my bridesmaid dresses here! The ladies are all so sweet and super helpful!Loved getting my dress and my bridesmaid dresses here! The ladies are all so sweet and super helpful! -
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Angela Sent on 10/15/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I loved everything about my experience at Expressions! Carol helped to select gorgeous wedding gowns for me to try on, and was very aware of staying within my budget.I loved everything about my experience at Expressions! Carol helped to select gorgeous wedding gowns for me to try on, and was very aware of staying within my budget. -
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Regina Sent on 07/01/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Expressions bridal was great! I was in a car accident 3 months before my wedding, and was worried about getting fitted and alterations done. They made me feel special and worked around me to get the fitting done. The service was great and everyone there was nice.Expressions bridal was great! I was in a car accident 3 months before my wedding, and was worried about getting fitted and alterations done. They made me feel special and worked around me to get the fitting done. The service was great and everyone there was nice. -
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Brianna Sent on 04/03/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awesome service! Friendly customer service.Awesome service! Friendly customer service. -
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Amanda Sent on 09/17/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The staff at expressions were so nice and helpful. They never rushed me or tried to sell me on a dress that I wasn't sure about. Also, the alterations woman who works out of there was very nice and patient, and did my alterations for a reasonable price.The staff at expressions were so nice and helpful. They never rushed me or tried to sell me on a dress that I wasn't sure about. Also, the alterations woman who works out of there was very nice and patient, and did my alterations for a reasonable price. -
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Bernadette Sent on 09/13/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This place was awesome!!! This place exceeded my expectations a million times over. The ladies there were so nice, friendly and fun! The don't work on commission so they are not pressured to make a sale. I had such a pleasant experience each time going in the showroom, I would definately go back for any formal wear purchase. The prices were reasonable considering I purchased my wedding gown and two of my bridesmaids dresses from them. I love the communication and ease they made the whole process for me. I was please with the selection of dresses that they had to choose from even though I bought the second dress I tried on! Can't wait to do business with them again!This place was awesome!!! This place exceeded my expectations a million times over. The ladies there were so nice, friendly and fun! The don't work on commission so they are not pressured to make a sale. I had such a pleasant experience each time going in the showroom, I would definately go back for any formal wear purchase. The prices were reasonable considering I purchased my wedding gown and two of my bridesmaids dresses from them. I love the communication and ease they made the whole process for me. I was please with the selection of dresses that they had to choose from even though I bought the second dress I tried on! Can't wait to do business with them again! -
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Jessica Sent on 12/31/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Upscale Service on a Budget
I discovered Expressions when my now sister-in-law asked me to try on a bridesmaid dress there. A few months later, I made my own bridal appointment and was not disappointed. While I thought I had found 'the one,' I needed to go to my last appointment at another salon. The owner and employees at Expressions never made me feel pressured to purchase, and were accommodating when I returned the very next day to try on the same dress and ultimately make a purchase. I also was able to come in almost $1,500 below my budget, even after they helped me add sleeves to my dress. I highly recommend.I discovered Expressions when my now sister-in-law asked me to try on a bridesmaid dress there. A few months later, I made my own bridal appointment and was not disappointed. While I thought I had found 'the one,' I needed to go to my last appointment at another salon. The owner and employees at Expressions never made me feel pressured to purchase, and were accommodating when I returned the very next day to try on the same dress and ultimately make a purchase. I also was able to come in almost $1,500 below my budget, even after they helped me add sleeves to my dress. I highly recommend. -
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Lisa Sent on 04/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best experience hands down!!!
This was my 2nd time looking for a dress, (my 1st experience was not the best) so I was very hesitant. The entire staff was GREAT. They were very personable, friendly and most of all very knowledgeable. I purchased my dress and bridesmaids dresses. I have several formals to attend...Expressions will be my 1st stop!This was my 2nd time looking for a dress, (my 1st experience was not the best) so I was very hesitant. The entire staff was GREAT. They were very personable, friendly and most of all very knowledgeable. I purchased my dress and bridesmaids dresses. I have several formals to attend...Expressions will be my 1st stop! -
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Abby Sent on 09/17/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cle Bride by expressions was the most amazing place while looking for a dress. The staff is amazing and super helpful. The selection was great they have many dresses to choose from. They listened to what I was looking for and brought out a few I might like.. I ended up going with one they thought I might like over what I thought I wanted. I still love my dress and am beyond glad I went with them for my needs.Cle Bride by expressions was the most amazing place while looking for a dress. The staff is amazing and super helpful. The selection was great they have many dresses to choose from. They listened to what I was looking for and brought out a few I might like.. I ended up going with one they thought I might like over what I thought I wanted. I still love my dress and am beyond glad I went with them for my needs. -
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User3097231 Sent on 09/26/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I have recently ordered and received my wedding dress from Expressions, and my experience has been wonderful! From the first time trying on dresses to ordering, all staff there have been so helpful throughout. I worked with Kayla a lot, and she is so sweet and knows her stuff! The location is convenient for me too as there aren't too many bridal salons around. I would highly recommend!I have recently ordered and received my wedding dress from Expressions, and my experience has been wonderful! From the first time trying on dresses to ordering, all staff there have been so helpful throughout. I worked with Kayla a lot, and she is so sweet and knows her stuff! The location is convenient for me too as there aren't too many bridal salons around. I would highly recommend! -
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Leslie Sent on 08/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The ladies are really great and thoughtfulThe ladies are really great and thoughtful -
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Amy Sent on 08/09/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This shop is the best! The owner really takes time to get to know you. She remembered my name and my story nearly 1.5 years after my initial visit! (when I returned to purchase a headpiece!) You cannot beat the personal touch of a small shop!This shop is the best! The owner really takes time to get to know you. She remembered my name and my story nearly 1.5 years after my initial visit! (when I returned to purchase a headpiece!) You cannot beat the personal touch of a small shop! -
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Steph Sent on 11/24/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had a great time finding my wedding gown. We did not even have a wedding date set in stone, but it happened that my sisters were going to be in town the same weekend so we decided to just go and try some dresses on for fun. After seeing pictures of my dream dress, (they still didn't do it justice) I tried it on June 2015 (a month after we got engaged, early I know) I decided to wait a little bit before I made my mind up, but I just couldn't wait long enough. I went back in October and purchased my dress. Our wedding is June 10, 2017, so I am hoping that no one else...I had a great time finding my wedding gown. We did not even have a wedding date set in stone, but it happened that my sisters were going to be in town the same weekend so we decided to just go and try some dresses on for fun. After seeing pictures of my dream dress, (they still didn't do it justice) I tried it on June 2015 (a month after we got engaged, early I know) I decided to wait a little bit before I made my mind up, but I just couldn't wait long enough. I went back in October and purchased my dress. Our wedding is June 10, 2017, so I am hoping that no one else has my dress, since I purchased it so early. The staff was AMAZING and comical we had a blast trying on dresses, they made it fun and personable. They helped me find the perfect veil and even gave me a discount :) Great experience!! -
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Jessica Sent on 06/23/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The staff at Expressions help me to find the perfect dress, belt, veil and jewelry! I planned my wedding in less than 3 months and they were able to make it all come together, including ordering me a brand new dress.The staff at Expressions help me to find the perfect dress, belt, veil and jewelry! I planned my wedding in less than 3 months and they were able to make it all come together, including ordering me a brand new dress. -
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Kristen Sent on 10/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I loved my dress! Everyone there was so friendly and made you feel welcomed. They we're very helpful every time and made sure everything fit perfect. All my bridesmaids dresses look amazing . No issues with anything very easy to deal with.I loved my dress! Everyone there was so friendly and made you feel welcomed. They we're very helpful every time and made sure everything fit perfect. All my bridesmaids dresses look amazing . No issues with anything very easy to deal with. -
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Jill Sent on 08/09/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Expressions team is wonderful. I got both my dress and my bridesmaid dresses from there. They were so helpful and friendly. They were willing to work with my crazy schedule and the schedule of my family and bridal party. We had to bring young children with us and they were FANTASTIC with them! Anyone who is looking for affordable dresses and a wonderful experience should use them :)The Expressions team is wonderful. I got both my dress and my bridesmaid dresses from there. They were so helpful and friendly. They were willing to work with my crazy schedule and the schedule of my family and bridal party. We had to bring young children with us and they were FANTASTIC with them! Anyone who is looking for affordable dresses and a wonderful experience should use them :) -
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Angie Sent on 07/17/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Casey helped me with my dress and she was amazing. Loved my experience.Casey helped me with my dress and she was amazing. Loved my experience. -
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Kaitlyn Sent on 05/18/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I found my dress a year before my wedding and the staff was perfect. Being an out of area bride they worked with my schedule and the times that I was coming in to Cleveland for fittings. They also stored my dress until it was steamed and ready to go on my wedding day, I could not be more pleased with the service that I received.I found my dress a year before my wedding and the staff was perfect. Being an out of area bride they worked with my schedule and the times that I was coming in to Cleveland for fittings. They also stored my dress until it was steamed and ready to go on my wedding day, I could not be more pleased with the service that I received. -
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Mary Sent on 02/24/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This bridal shop is the best! The manager, Melissa, and the ladies are so upbeat and sweet; they make everyone feel like a million bucks! I am an older bride (58) and wondered how I would feel in a salon with a lot of young girls trying on dresses. I shouldn't have worried at all; it was a WONDERFUL experience! Would highly recommend them!This bridal shop is the best! The manager, Melissa, and the ladies are so upbeat and sweet; they make everyone feel like a million bucks! I am an older bride (58) and wondered how I would feel in a salon with a lot of young girls trying on dresses. I shouldn't have worried at all; it was a WONDERFUL experience! Would highly recommend them! -
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User1485651 Sent on 12/28/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Salespeople were very friendly and very helpful when it came to finding my dream dress! My appointment ran over the allotted time and even though the store was closing everyone stayed to make sure I was happy with my dress! I liked that they took my measurements, showed me on the designer's chart where I fell, and then had me try on a dress from the same designer in the size I was ordering - I know exactly how my dress will fit and feel!Salespeople were very friendly and very helpful when it came to finding my dream dress! My appointment ran over the allotted time and even though the store was closing everyone stayed to make sure I was happy with my dress! I liked that they took my measurements, showed me on the designer's chart where I fell, and then had me try on a dress from the same designer in the size I was ordering - I know exactly how my dress will fit and feel! -
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User1441353 Sent on 11/17/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My experience at Expressions was excellent. They offered me several dress options within my price range and was patient was I searched for the perfect one. I had my alterations and bustle done through Expressions as well and they were executed perfectly. They steamed my dress before the ceremony and it looked great.My experience at Expressions was excellent. They offered me several dress options within my price range and was patient was I searched for the perfect one. I had my alterations and bustle done through Expressions as well and they were executed perfectly. They steamed my dress before the ceremony and it looked great. -
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Emily Sent on 04/25/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My mom and I went to Expressions first when looking for wedding dresses. Unfortunately I was unable to find exactly what I was looking for in my price range, so we ended up buying a dress at another store. After my dress came in, both my mom and I were highly disappointed with the way the people in the store treated us and decided we didn't want to trust them with alterations. So, we went back to Expressions and could not have been happier. I had been so upset with the way the dress originally came in, but the lady working with us on alterations was able to calm me down almost immediately with just a few minutes of...My mom and I went to Expressions first when looking for wedding dresses. Unfortunately I was unable to find exactly what I was looking for in my price range, so we ended up buying a dress at another store. After my dress came in, both my mom and I were highly disappointed with the way the people in the store treated us and decided we didn't want to trust them with alterations. So, we went back to Expressions and could not have been happier. I had been so upset with the way the dress originally came in, but the lady working with us on alterations was able to calm me down almost immediately with just a few minutes of pinning. Every time we went into Expressions for the next few fittings we were greeted with many happy and willing to help people. I definitely recommend them for any formal dress occasion. -
Quality of service
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