EXCEL DESIGN GROUP Reviews
View more informationReviews
4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
14 Reviews
91% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
14
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User1529104 Sent on 02/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I compared many vendors and found the best prices here. As a bonus, the owner provided us with many additional great ideas for our big day! She was friendly, knowledgeable and truly a pleasure to work with.I compared many vendors and found the best prices here. As a bonus, the owner provided us with many additional great ideas for our big day! She was friendly, knowledgeable and truly a pleasure to work with. -
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User1501598 Sent on 01/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
excel design group was fabulous to work with. best prices in town. they did chair covers and swags for our wedding. great ideasexcel design group was fabulous to work with. best prices in town. they did chair covers and swags for our wedding. great ideas -
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User1503478 Sent on 01/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best price in town, and very professionalBest price in town, and very professional -
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Bryan Sent on 12/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excel Design Group is top notch! Always very reliable, professional, and their rentals are high-quality for a very reasonable price! I would definitely recommend Excel Design Group's services to anyone looking for design rentals!Excel Design Group is top notch! Always very reliable, professional, and their rentals are high-quality for a very reasonable price! I would definitely recommend Excel Design Group's services to anyone looking for design rentals! -
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Elizabeth Sent on 12/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
EXCEL DESIGN GROUP was wonderful. I highly recommend Jo Ann and her team for your event. Great service, excellent value and a delight to work with her!EXCEL DESIGN GROUP was wonderful. I highly recommend Jo Ann and her team for your event. Great service, excellent value and a delight to work with her! -
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Angie Sent on 12/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recommend Excel Design team. Joann and team were great to work with!I recommend Excel Design team. Joann and team were great to work with! -
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Lou Sent on 12/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Joann Calo was a pleasure to work with. She was very professional from the first meeting until after the wedding. The services she provided were great and the rental equipment was top notch and in perfect condition. Her company really made our wedding special for my daughter and son in law. Thanks again. Lou LordJoann Calo was a pleasure to work with. She was very professional from the first meeting until after the wedding. The services she provided were great and the rental equipment was top notch and in perfect condition. Her company really made our wedding special for my daughter and son in law. Thanks again. Lou Lord -
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User1512308 Sent on 01/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best price in town, and they deliver and cover the chair themselves. Also, the only covers that are pressed and not wrinkled!! Also, LOVE their stretch covers that I havent seen anywhere else!!!!!Best price in town, and they deliver and cover the chair themselves. Also, the only covers that are pressed and not wrinkled!! Also, LOVE their stretch covers that I havent seen anywhere else!!!!! -
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Carol Sent on 01/30/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have worked with JoAnn on several events at the Annunciation Banquet and Conference Center and she does a wonderful job. She is easy to work with and always professional. I definitely recommend her for any lighting and decor needs.I have worked with JoAnn on several events at the Annunciation Banquet and Conference Center and she does a wonderful job. She is easy to work with and always professional. I definitely recommend her for any lighting and decor needs. -
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Olivia Sent on 04/29/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved the chair covers Excel Design Group provided! The rouched covers were different from the other choices and looked more modern in our reception venue. I was so happy with the finished product! Great prices too!I loved the chair covers Excel Design Group provided! The rouched covers were different from the other choices and looked more modern in our reception venue. I was so happy with the finished product! Great prices too! -
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User1481853 Sent on 12/24/20134.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
For my wedding in October I got connected to JoAnn from Excel for the chair cover rentals. She offered quality options at a fair price and was very patient in the planning process. She was flexible to meet when my schedule allowed it and was very dependable. The covers looked beautiful the day of the wedding!! I would do it again in a heartbeat and wish I would have added the swag she recommended. I highly recommend working with JoAnn and Excel.For my wedding in October I got connected to JoAnn from Excel for the chair cover rentals. She offered quality options at a fair price and was very patient in the planning process. She was flexible to meet when my schedule allowed it and was very dependable. The covers looked beautiful the day of the wedding!! I would do it again in a heartbeat and wish I would have added the swag she recommended. I highly recommend working with JoAnn and Excel. -
Quality of service
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User1256733 Sent on 07/24/20134.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
JoAnn was very easy to work with and went out of her way to meet with me when I was in Columbus. The Ballroom at The Medallion Club looked beautiful with the chair covers & sashes plus the swaging over the dance floor. All this was efficiently completed the day before. Thank you so much!JoAnn was very easy to work with and went out of her way to meet with me when I was in Columbus. The Ballroom at The Medallion Club looked beautiful with the chair covers & sashes plus the swaging over the dance floor. All this was efficiently completed the day before. Thank you so much! -
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User2000376 Sent on 01/07/20154 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Spoke with JoAnn to rent backdrop. It was beautifulSpoke with JoAnn to rent backdrop. It was beautiful -
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Chris Sent on 08/28/20150.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
If I were able to rate zero stars I would do so…We had an awful experience with Excel Design Group, and 3 months later our issues have still yet to be resolved by the company (They will not return calls or email). Like the other reviewers, we had the same issues trying to get in contact with Jo Ann. Before our wedding, a final contract was never provided with changes that had been made to our event order. We could not get in contact with anyone from Excel via phone or Email for the 2 weeks leading up to our wedding, and were concerned that she would even show up. They finally sent a message to our venue (never to us), with confirmation that would be coming. We had to send three different checks to cover what we had to assume were the charges, worried if we didn’t pay no linens would show up. Our chair covers did come, however the swag did not. We had been overcharged nearly $200 and Excel’s response, “Let’s just call it even”…Please save yourself the hassle of dealing with this terrible “company,” I can assure you it is not worth the headache!! Absolutely do not use, and feel free to spread the word of the unethical business practices of Excel Design Group.If I were able to rate zero stars I would do so…We had an awful experience with Excel Design Group, and 3 months later our issues have still yet to be resolved by the company (They will not return calls or email). Like the other reviewers, we had the same issues trying to get in contact with Jo Ann. Before our wedding, a final contract was never provided with changes that had been made to our event order. We could not get in contact with anyone from Excel via phone or Email for the 2 weeks leading up to our wedding, and were concerned that she would even show up. They finally sent a message to our venue (never to us), with confirmation that would be coming. We had to send three different checks to cover what we had to assume were the charges, worried if we didn’t pay no linens would show up. Our chair covers did come, however the swag did not. We had been overcharged nearly $200 and Excel’s response, “Let’s just call it even”…Please save yourself the hassle of dealing with this terrible “company,” I can assure you it is not worth the headache!! Absolutely do not use, and feel free to spread the word of the unethical business practices of Excel Design Group. -
Quality of service
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