EventHaus Rentals Reviews

91 | Hanahan, SC
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91 Reviews for EventHaus Rentals

Recommended by 98%

91
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4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9

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  • B

    Brenda · Married on 11/18/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My son and his bride recently had a beachside wedding on Fripp Island, SC. This being a destination wedding, we were at a loss as to where we could rent an arbor from. EventHaus Rentals was recommended and they did not disappoint. They were able to deliver and set up an arbor which included a custom drapery that looked absolutely beautiful. The arbor was picked up the following morning just like they promised. With the ocean in the background, the draped arbor helped to make my son and his bride's wedding ceremony just what they had hoped for ... it was "picture perfect."

    Sent on 12/18/2017
  • S

    Sarah · Married on 07/15/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used Eventhaus for our wedding rentals, and they were fantastic. Erica answered my non-stop questions and changed/updated the event proposal probably 2 dozen times before we finally settled on final decisions for everything. She was quick to respond and willing to provide her professional expertise. I didn't interact with anyone much in person as our day-of coordinator handled all of that, but as I understand it, everything was delivered and picked up in a timely fashion. I would highly recommend them.

    Sent on 07/24/2017
  • R

    Rebecca · event on 12/06/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you to EventHaus for the great service. Our quote was fast and the service was friendly. Our scheduled delivery and pickup was right on time!

    Sent on 12/17/2014
  • User3149212 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    DRS helped me plan even details I didn't consider. We really only purchased a tent in case of rain chances & hoped we wouldn't need it... the tent was not only absolutely necessary due to 90% chance of storms, but was beautiful & even better than I expected. Event DRS worked throughout the day & night to make sure everything was perfect both with the tent & my gorgeous cafe lighting (And didn't even bother me with details, only discussed things with my parents and planner so my day was totally relaxed!)

    Sent on 04/05/2014
  • K

    Katherine · event on 12/31/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything went smoothly. Thank you.

    Sent on 01/16/2015
  • M

    Meredith · Married on 11/08/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    EventHaus was very responsive and easy to work with. We had so many rental changes throughout the year of planning and EventHaus was always helpful and never seemed annoyed. We didn't get any other rental quotes so I am not sure what their pricing is compared to others. Our wedding planner recommended EventHaus so we just went with them.

    Sent on 12/04/2014
  • H

    Hillary · Married on 11/07/2014

    4.8
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone was great. Caroline was helpful in answering all my questions and back and forth prior to the event. The lights ended up being bigger than expected, so it was nice that you all were able to change plans and get more out there to hang from the rafters.

    Sent on 11/19/2014
  • User4561067 · event on 10/31/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were very responsive and flexible. I had to change out one item and they were able to do that easily love, and didn't make me feel guilty about it since the misordering was my fault. They are very nice and I'll be using them again for Christmas!

    Sent on 11/20/2014
  • T

    Tripp · Married on 06/13/2014

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I rented large lawn umbrellas and Shepperd's hook for my wedding ceremony/reception. EventHaus was very responsive and easy to work with. They also provided me with the best prices for these items in the Charleston area. I would highly recommend!

    Sent on 07/22/2014
  • E

    Ellen · event on 12/20/2014

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Eventhaus provided everything I asked for and also on very short notice (at an extremely busy time of year) added on a few gas heaters at my request. Everything was delivered early and the delivery guys were extremely polite and helpful. They even helped me move my furniture (without me asking them) as they could see that I was trying to do it on my own.

    Sent on 01/05/2015
  • User2784631 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Event Drs employees were very helpful and knowledgeable. They made great recommendations and we felt we got the greatest bang for our buck through them.

    Sent on 11/20/2012
  • User7475748 · 2+ years ago

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      3.0

    The renting of the products was great. It was easy and they were very helpful. However, the delivery of the rentals was not very professional. The guys came rolling down a dirt road like a bat out of hell, just to discover they left all the table clothes back at the warehouse. So they left to go get them before they even finished setting up anything else. For pick up they were very late. My venue needed our lanterns out the tree by 12 which was promised and they arrived at 1:30.

    Sent on 12/15/2016
  • User4556107 · 2+ years ago

    4.2
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.0
    • Flexibility:
      3.5
    • Professionalism:
      5.0

    Danielle, Caroline, Alex etc at Event HAUS were great!
    Rentals can be pricy, so it was nice that they were willing to help come up with alternative ideas to work with our budget.

    Sent on 11/18/2014
  • C

    Chris · Married on 10/28/2017

    4.2
    • Quality of service:
      3.5
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    We had some minor glitches at our event, but I'm confident that management will address.

    Sent on 10/30/2017

    EventHaus Rentals's reply:

    We are deeply saddened that you feel that our service wasn’t up to the highest of standards.
    Upon our offer, you declined a Rain Reserve one month before your event. You requested a tent to be added the day before your event. Unfortunately, we were unable to accommodate the last-minute nature of your request. All other rentals were installed and setup successfully per your approval. Please note, we stand by our open-door policy and encourage you to reach out and discuss if you have any questions on our company scheduling and enforced best practices. We agree that the Charleston area has many great event planners and suppliers and believe that our services are one of the many to choose from.
  • M

    Megan · Married on 05/26/2012

    4.0
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    I enjoyed working with EventHaus (EventDrs at the time). My favorite part was going to the warehouse and picking out the chairs and decorations. They were pretty easy to work with. Don't have any negative comments. Their stay arrived on time and had everything set up.

    Sent on 08/01/2015
  • R

    Robert · Married on 10/22/2016

    2.6
    • Quality of service:
      2.5
    • Responsiveness:
      2.5
    • Value:
      3.0
    • Flexibility:
      2.5
    • Professionalism:
      2.5

    The men (Billy and Antonio) that actually did the set-up were great. The rest of the process ... not so much

    Sent on 10/26/2016

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