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Event Rents Reviews

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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
39 reviews
98% recommend it
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    4.9 out of 5 rating
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Awards

39
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • E
    Ellison Sent on 01/10/2024
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    A big part of our winter wedding running SO smoothly!

    For our winter wedding we rented tables, linens, cutlery, plates, cups etc. from event rental. They don't JUST have a great selection on table settings they also have a number of important party items you wouldn't want to buy, and then never use again (like booster seats for kids and sign holders for decorations). They are an easy one stop shop to make your day so much easier. They are prompt and responsive, easy to work with, and very professional. If you want your special event to run smoothly I highly recommend going with Event Rentals!

    Event Rents's reply:

    THANK YOU so much for your kind and thoughtful review! It was such a pleasure working with you and your family, and we are honored to have been trusted with the opportunity to have partnered with you for this very special day! Thank you, thank you, and we wish you a wonderful New Year!
  • Caitlin
    Caity Sent on 08/01/2023
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    Punctual and quality

    Loved everything - got all the linens and chairs from here. Super organized and helpful. Quincey is great (she’s the main contact). Everything functional and looked clean. Delivery guys were nice and easy to work with

    Event Rents's reply:

    Hi Caity! Thank you so much for choosing Event Rents, and for your nice words! It was truly a pleasure to work with you, and all of the information you provided made for a smooth delivery for our crew, which is greatly appreciated. I am so glad everything went well, and I hope we can be of service to you again in the future! Best wishes!! -Quincey
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  • Olivia
    Olivia Sent on 03/26/2021
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    Super Helpful Team!

    They were very helpful and had great things to rent! Was really nice to work with them, I would definitely recommend them to a bride!

    Event Rents's reply:

    Hi Olivia - thank you so much for your kind words! We truly appreciate your support, and we're so glad to hear that everything went well. We hope to be able to work with you in the future!
  • Allison
    Allison Sent on 03/15/2021
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    Amazing!!!

    The staff were super helpful and kind! Would highly recommend hiring this rental company!

    Event Rents's reply:

    Thank you, Allison!! We truly appreciate the opportunity to have worked with you, and thank you so much for taking the time to leave this review. We hope to be of service to you again in the future!
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    Sequoia Sent on 03/15/2021
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    Great team

    The event rents team was a joy to work with! They knew what they were doing and were on top of their work. The wedding set up went very smoothly.

    Event Rents's reply:

    Thank you so much for your kind words Sequoia! We are honored to have been a part of your wedding and happy to hear that everything went well. All the best to you and your family!
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    Ali N. Sent on 10/28/2019
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    Wonderful service and selection

    Event Rents was a wonderful company to work with. They have a great selection of rentals and communication via phone or in-person was always professional and very helpful. I worked primarily with Ria and she always went above and beyond to help with anything I needed. I would call and email multiple times a week to change my order and Ria was always so nice and accommodating. Ria also helped me in person choosing tablecloth and napkin colors. I really appreciate the time Ria and the other employees spent helping me with the daunting task of picking out rentals. My wedding would not have been as beautiful and put together if it was not for the Event Rents staff, I can not thank you enough!

    Event Rents's reply:

    Ali- Thank you so much for your review! It was my absolute pleasure working with you and your family. You had a great idea as to what you were looking for- I am so happy we were able to help bring that vision to life. Congratulations to you and your husband!
    Thank you again for choosing Event Rents!
    -Ria & the Event Rents Team. :)
  • Leah
    Leah Sent on 10/11/2019
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    Excellent service and selection

    They have an excellent selection of beautiful and popular wedding trends. They helped me pick out the table settings in-house, and delivered everything on site for my wedding at the time i wanted. Everything was exactly the way i wanted, and affordable. Would definitely use again for future events! Thank you!

    Event Rents's reply:

    Hi Leah! Thank you SO MUCH for including us in your special day!! We are thrilled to hear that everything went well for you, and we truly appreciate the opportunity to have worked with you. Thank you again, and we wish you the very best!!
  • Jackie
    Jackie Sent on 10/04/2019
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    Incredible Service

    Super helpful customer service, affordable prices, what more could you want? The staff at Event Rents was very informative and professional. They kept both my mom (Arizona) and me (Washington Student) in the loop despite our unaligning schedules. We went with the copper chargers with the vintage plates for our burnt orange themed wedding. They were absolutely beautiful.

    Event Rents's reply:

    Jackie! Thank you so much for your kind review! It was truly a pleasure working with you and your family. We are so honored to have been included in your special day, and I personally genuinely appreciated your great communication throughout the planning process. I wish you a lifetime of love and happiness.
    Thank you so much! -Quincey & the Event Rents Team. :)

  • Katrina
    Katrina Sent on 12/10/2018
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    These guys made renting items for our wedding SO easy! They are amazing!

    We made the great choice of hiring Event Rents for all our wedding rental needs. Julie and the rest of the Event Rents staff were an absolute pleasure to work with! They made the whole process very smooth and easy, which I greatly appreciated (since I had never rented anything for an event before and being the bride is quite stressful). We were able to get tables, chairs, table clothes, plates, napkins, glasses, cutlery, a dance floor, a beautiful bar, a CO2 beer dispenser, a tent (in case it rained, which it did), and many other things with ease.

    Julie was very quick at responding to all of my emails, answering questions and updating the rental list almost instantly. She was one of the most efficient and friendliest people I worked with throughout the whole wedding planning process! I never had to ask her anything twice.

    At the end, Julie was out on vacation but still tried to keep checking last emails at the airport! Quincy corresponded with me the last few days before the wedding, which I was nervous about at first (switching to someone else just before the wedding), but he was also fantastic and made that transition super simple.

    Event Rents is very professional, has amazing customer service, is clearly experienced, and has its operation pipeline perfected. They truly made our wedding look amazing and everything I had hope for. They have pretty much anything you need. I highly recommend them to anyone who is looking to rent anything for upcoming events!

    Event Rents's reply:

    Katrina - Thank you so much! I genuinely enjoyed working with you and your Mom :) It was a lot of fun to see your vision for your event come together during the planning process and am so happy that you were pleased with our services. Congratulations again to you and Francisco! - Julie
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    Tracy Sent on 11/01/2017
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    It seems that so many people have rental nightmare stories, ours is the complete opposite. From the very first visit to Event Rents they were friendly, helpful, and gave us constructive information on what we may need to make our vision become a reality. Working with Quincey was a pleasure, she guided my daughter and I through all the necessary wedding information asking about my daughters vision and then matching up the perfect fit. All of the items that we rented were in clean excellent condition. Delivery and pickup was prompt and on time. Billing and payment was effortless. I will turn to, and recommend Event Rents for all future rental needs.

    Event Rents's reply:

    Hi Tracy! THANK YOU for your lovely and kind review! It was truly a pleasure working with you and your daughter, and we are so glad that her vision was realized! Weddings are definitely a collaborative effort, and sometimes it can be tricky to get all of the bits and pieces to come together, but what a joy when they do! Thank you, thank you for choosing Event Rents. We will continue to work hard to ensure everyone has an experience such as yours. Best wishes!!
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    User3199005 Sent on 09/06/2017
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    They were so helpful and accommodating with quite the selection to make your night special and unique.

    Event Rents's reply:

    Thank you so much for your short-and-sweet review! We strive to make the rental process fun and easy. We hope to work with you again in the future!
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    Nicole Sent on 08/21/2017
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    This place is amazing! We rented linens from here and they have so many different colors/sizes. We called a few times to change the number of linens and they were always to great with us!

    Event Rents's reply:

    Hi Nicole! Congratulations on your recent wedding, and thank you so much for taking the time to give us your feedback! We are glad that the rental process was a smooth one for you, and we truly hope you had a wonderful wedding! Thank you again, and our very best wishes for the future. :)
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    Josee Sent on 08/09/2017
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    We rented a tents, tables, chairs and linens from Event Rents and everything we rents was as expected and had no issues. They even brought us extra light bulbs when we called because some of the lights in the tent went out before the wedding. The only negative I had was that they showed up at 7:30AM the morning after my wedding and wanted me to be there for the take down of the tent. I was also not told the tables/chairs needed to be stacked prior to pick up. This was difficult at a private residence when everyone was up late. Overall would recommend, just make sure you know the pick up time :)

    Event Rents's reply:

    Josee - We genuinely appreciate the opportunity assist with special event rentals and services for your wedding! Thank you for this great feedback :)
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    Samantha Sent on 08/31/2016
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    Event Rents had everything we needed for a large 300 person wedding. From plates, to silverware, a tent big enough to fit everyone, an arch, etc. They had everything and were great at set-up and take down. I would hire them again for another big event!

    Event Rents's reply:

    Thank you so much Samantha! We genuinely appreciate the opportunity to have assisted you with special event rentals for such a very important event and are so happy that you were pleased with our services. Best wishes to you and your family!
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    User2353162 Sent on 10/06/2015
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    We rented linens, chairs, and plate chargers from Event Rents. Everything turned our gorgeous and they had a very vast selection. Our wedding was at a busy time of year, so it was difficult to get the chairs that we wanted -- but the secondary option was also gorgeous! Everything arrived as ordered and billing was clear and easy to follow. Thank you!

    Event Rents's reply:

    Hi! Thank you so much for your kind and wonderful review! We genuinely appreciate the opportunity to have worked with you, and we are so glad that you had a great event. We do have several chair styles that are very popular and thus are completely booked during high-demand weekends, but we are glad that we were still able to provide a chair to your liking. We hope to work with you again in the future!
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    Nikki Sent on 09/18/2015
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    Event Rents was amazing to work with and has beautiful things to rent! I was so pleased with the chairs, tent, light, silverware, glass wear and cake stand! Thank you Event Rents!

    Event Rents's reply:

    Hi Nikki! We apologize for not responding to your sweet review sooner! Thank you so much for taking the time to tell us about your experience. We are so happy and honored to have worked with you for this event. Thank you for choosing Event Rents!
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    User2303098 Sent on 09/06/2015
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    Very professional and answered all of my questions to a tee!! They are a wonderful company to work with and I cannot wait to use the items we are renting from them for our wedding <3

    Event Rents's reply:

    Hello! Thank you so very much for your fantastic review! We are so happy that you are pleased with our services...and your event seems to not even have happened yet! We hope that you are just as happy once you have your rentals. Thank you again for choosing Event Rents.
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    User2276458 Sent on 08/18/2015
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    We rented plates from Event Rents for our wedding. The pick up and return were super simple and the customer service we experienced was wonderful!

    Event Rents's reply:

    Hello! Thank you so much for choosing Event Rents. We are glad that the process was easy for you, and we're so glad everything went well. Thank you very much for taking the time to leave us your feedback - we hope we can be of service again in the future!
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    Angela Sent on 06/30/2015
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    Quincey the gal in the office was great! Very responsive, professional, helpful, and informative. If they didn't offer something I wanted she told me where I could get and I very much appreciated that! The guy that comes out to inspect the property and manages the set up of the tent was also very professional and knowledgeable about the process. However the emergency call center is not so professional. Turns out the owner of the company mans the emergency line on the weekends and he is not at work, but with his family often in situations where he cannot answer the phone, or if he does (in my case) tells you he is not available to talk but will call you back at a better time...then not call you back. Also the rental prices seem to be a little high, but in Spokane you only have so many choices.

    Event Rents's reply:

    Hello,
    Thank you so much for choosing Event Rents, and also for taking the time to leave your kind and honest review. We will be sure to pass on your compliments to our team. We are sorry to hear that your experience with our after hours emergency line was less than expected, as we do strive to provide top notch customer service to all of our clients. If you'd like to discuss your experience further, we'd welcome the conversation. You may call our office at any time at (509) 535-4030.

    Thank you again for your feedback, and we hope we have the opportunity to work with you in the future!
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    Aimee Sent on 06/29/2015
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    We were very happy with all of our rental equipment from Event Rents. The staff was helpful in selecting our items and were very flexible with changes to our order up to the day before delivery. Our items arrived at our door clean and ready to be used.

    Event Rents's reply:

    Hi Aimee!
    Thanks so much for your nice review! We're so glad that you were happy with your experience with Event Rents, and we sincerely thank you for including us in your special event.
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    Terri Sent on 04/14/2015
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    Rented pipe and drape for a wedding. Easy to put up, nice fresh clean material packed in an easy to haul tote. Looked very elegant with up lighting on it. Also some columns that where in great shape. Friendly people showed us examples of what we would be getting and gave us several options on how we could get it to and from the event center and back. Also the price was right. All around very helpful to our time and expense needs. Thank you Quincy and staff for all your help.

    Event Rents's reply:

    Hi Terri! Thank you so much for your nice review! It was truly a pleasure working with you for the wedding, and we are so glad that all of your rentals worked well for you. Hopefully we are able to work with you in the future!
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    Joile Sent on 11/15/2014
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    In all fairness, I will state that my now husband and I own a catering company here in Spokane. So we are definitely not strangers when it comes to working with Event Rents.

    In the perspective of our wedding, Event Rents was perfect in every way (as expected). The Event Rents team is always responsive, the value for the quality of items received is top notch, and the overall experience of working with Event Rents is well worth it. From tents, to linens, to plates and utensils, to everything else you would need, Event Rents is the company that you want to go with. They set the bar a level above perfection.

    Event Rents's reply:

    Thank you so much for your review, Joile! We so enjoy working with you, and we were so happy to have been able to contribute to your gorgeous wedding! Thank you so much for your support of Event Rents!
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    User1856418 Sent on 10/10/2014
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    We didn't have a lot of dealings with Event Rents directly, we worked with our caterer to order everything, but we had a good experience overall. The prices were reasonable and we liked the quality of everything we rented. We did wish they had a larger selection of platters and trays that we could have rented for our dessert table, since they didn't, we had to buy our own.

    Event Rents's reply:

    Hello! Thanks so much for taking the time to give us such a nice review. We're happy to hear that, though you didn't much deal with us directly, you still found the experience to be a pleasant one. Thank you for your comment about the trays/platters - we are always adding new items to our inventory, and feedback such as this helps decide what kinds of things to consider! We hope you had an overall wonderful wedding - thank you again!
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    User1820706 Sent on 09/21/2014
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    Very helpful and easy to work with

    Event Rents's reply:

    Thank you for your kind review! We're so glad you were happy with our services, and we hope that we can be of assistance in the future. Congratulations on your recent wedding...best of luck to you!
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