Evas bridal of Orland Park Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
-
![Kimberly]()
Kimberly Sent on 09/06/2021Professional and very helpful!
It didn’t take me long to choose! -
-
Cortney Sent on 04/13/2021
Great service
Working with Eva’s bridal was simple and great customer service! -
-
![Sheenamarie']()
Sheena Sent on 09/08/2019Evas Bridal on John Humphrey Blvd near the mall
This team was amazing. I was in love with the bottom of one dress and the top of another. The seamstress said no worries we will put them together for you and with that they created my dream wedding gown. Thank you soo much your talents are much appreciated. -
-
![J&D 2010]()
Jessica Sent on 10/10/2010I had such a wonderful experience at Eva's of Orland Park. Hala and her staff were incredible! We found both my wedding dress (Casablanca) and my mom's dress (Bill Levkoff) after going to several other bridal salons. Leah and Linda helped us go through dozens of gowns - and were incredibly patient going back and forth getting gowns to try on. When the "one" was found, we were then in the capable hands of Kay in the alterations department. I ended up having three fittings because of significant weight loss, but in the end, the dress fit beautifully and was absolutely perfect. She even put tiny little beads on the back of my dress to help my Maid of Honor figure out where to put the loops for the bustle of my dress. Little touches like that show their expertise and attention to detail! My dress was ordered in December for an October wedding and arrived in June - several weeks early! Please do stop here and let the ladies help you find a dress that will make your husband to be's heart skip a beat! :)
-
![Lisa]()
Lisa Sent on 03/07/2012Let me start off by saying, I would purchase again from Eva’s of Orland in a heartbeat. I wanted a very simple, plain and affordable wedding dress. I didn’t think I would be able to find anything at Eva’s, however, they were very accommodating with finding something in my price range. The saleswoman let my mom and I loose in the bridesmaid room to try and find something that I would like. About 15 dresses later, I found the perfect dress! I wanted the dress in white, but I was told it was not possible. They did offer a soft ivory in the dress, and I was ok with that color. On October 2, 2011, I purchased my dress and it was PERFECT! Sadly, on November 1, 2011, they called with the news they were unable to order my dress. I was concerned as I am getting married May 19, 2012. The person on the phone told me it was a fairly simple dress and they would be willing to have the seamstress make the dress for me. I agreed, as long as they would make a few simple changes. They agreed to the changes and made the dress in white. They told me it would be ready by January 1, 2012. I left it on the back burner all of November and December. In late December I called to check on the status of the dress and at that time they told me I had to come in to get measured. Now this posed a HUGE problem, because I now live 6 hours away and had they told me back in November that I needed to get measured, I could have done so on one of my 3 trips back between November and December. I was very upset and I let them know how disappointing this has now become. They then decided that they would have a dress ready for me by January 1, 2012. I went in for my first fitting and the dress looked a little different from what I had anticipated. I was less than thrilled, however, the seamstress assured me that it needed to be altered and pressed. Instantly she pinned the dress in all areas that needed alternations and I left my dress awaiting my next fitting. I returned to Eva’s at the beginning of March. The dress looked worse than it did the first time, I was SO very upset! The seamstress offered to fix it quickly for me, as she is aware of the long drive I have home. The only problem was it needed to be completely taken apart and redone in the matter of a few hours. The manager or owner, not sure, came in and told me that she would make sure my dress was done to my liking or I could try on a few other dresses that I could have altered and ready for me by 4 p.m. My appointment was at 10 a.m., and she was willing to have the dress done the same day by 4 p.m! I decided to try on some other dresses as I was just not happy with the dress that seamstress made. She then brought me into the sample room and let me choose a handful of dresses I liked, and even one silly one with feathers just for fun! She went above and beyond what I had EVER imagined. In the end, I now have a new dress that was altered to perfection the same day, and I love my dress! Although this was a stressful situation, Eva’s team did everything they could to have a happy customer in the end. I would recommend Eva’s to anyone; just remember to check in with them along the way. -
Carol Sent on 04/12/2022
Incredible to work with, Amazing products!
Absolutely loved Eduardo! He was fantastic to work with, and he found THE MOST PERFECT DRESS EVER! He listened to everything I wanted and adjusted to find the most perfect dress! -
-
![Sarah]()
Sarah Sent on 12/11/2013These people were amazing a not pushy and did everything to make me feel as comfortable as possible. -
![Brooke]()
Brooke Sent on 12/08/2013Okay, so I know Eva's has recieved some bad reviews in the past. But I just want to say they were the only place at the time that had my dress. And I was a little scared after I had put the deposit down on my dress, after reading some of the reviews. I knew it would take about 6-9 months so I waited until about the 8 month to call. Well, the only thing that Evas should probably improve on is there communication, as in getting back to brides. I would call and then they told me someone would call me on a Friday, and I didnt get a call, and they said if they didnt call on Friday, definitely on Monday, they didnt call. I had to call them. This happened a couple times. I also tried to email them to get one response back after about a few weeks. After that nothing. I think as long as you are persistent, and if you start to get really worried, try contacting the designer, they are more than willing to help you as well. But thank you Eva's for a great experience. I wish you guys were closer like I said before so that I could have done the alterations there as well. -
![Karen]()
Karen Sent on 10/06/2013I went dress shopping at Eva's after a friend recommended them to me, and they had the dress I wanted to try at their shop. The staff there was excellent! Judy was my consultant, and she was perfect! She pulled 4 dresses for me, and I actually picked one that I never would have tried on if I had just seen in in a photo! She knew exactly what to find for me, and everyone was in love with my gown. The girls that help with follow-up appointments were extremely helpful, too. The only downside was sometimes having to wait as much as 15-20 minutes even with an appointment time set up, and sometimes it's difficult to get an update and follow-up calls from them (though that's the same story with every dress shop in the area!). I would definitely recommend trying Eva's- ask for Judy! -
![Nicole]()
Nicole Sent on 09/24/2020Wedding dress experience
I bought my dress at the beginning of October 2019., for my wedding that was on Saturday, September 12, 2020. I worked with a wonderful consultant, Kim. I wasn’t originally looking to try on any dresses, but Kim let me try on just before the store closed. Kim picked out 2 dresses, my mom picked 2 and I had picked 2. The first dress was okay, the second one was the dress I said yes to. Kim was so excited for me. She chose the perfect veil for me to pair with the dress and that was it. That was such a fantastic experience.
The only 2 issues I had were : I was told I would receive a color swatch and that was not the case. Weeks had passed and I still wasn’t contacted about the color swatch. I had to reach out and the staff said they wouldn’t be able to provide one. And when my dress finally came in, the staff was ignorant to my mom. This was supposed to be a special moment for us. This woman yelled at my mom to go sit down. And while this woman was supposed to be helping me with the dress, she kept stepping on my train. She was just a bitter old lady, that needs to honestly retire.
Nicole -
![SummerBride]()
Melissa Sent on 06/19/2011I got my dress from Eva's because they carried the designer I was looking for. I knew what dresses I wanted to try on and the selection process went pretty smoothly. However, when my girls went to try on bridesmaid dresses, they couldn't find one of the dresses we were looking for. My fittings went pretty smoothly although my bustle ended up breaking in 3 different places until eventually my entire train fell down and I had to just deal with it during dancing. My bridesmaids had a few issues with alterations including one who after 3 attempts, had a dress that still didn't fit quite right. The girls there were very friendly on most occasions though. -
![Tara]()
Tara Sent on 05/03/2012Overall, I am pleased with my experience here. My one recommendation is to make sure you keep all paperwork and receipts. They lost a receipt for the alteration and it was a little bit of a fiasco. Also, I had some trouble getting them to return my phone call (I couldn't just drop in because I live clear across the state). Otherwise, it was a good experience. The bridal consultant found a dress that fit my style perfectly. The seamstress worked hard to get the fit exactly right. Very good result. -
![CrankyAngel2]()
Christina Sent on 01/05/2010Linda, my bridal consultant, was very patient as I really was not sure what kind of dress I wanted. It is a full service salon so they bring dresses to you that they think you will like based on what you are looking for. She brought out what seemed like hundreds dresses, her patience never faltering.
When you purchase the dress, they charged alterations at the same time. When my dress finally came in, we had to pay the remainder of the balance before I could even look at my dress. They charged the full amount of alterations not even knowing what alterations I would need saying that money would be refunded if my needed alterations were less than what was charged.
Once my final fitting had been completed and I was set to take the dress home, they misplaced my dress initially. I guess they were trying to rattle the bride just days before the wedding. Then when they located my dress, they were going to send me out with the dress in just a clear lightweight plastic bag. When I asked for a heavier plastic garment bag, they said they did not have one. When I put up a fuss that the groom would see the dress, they somehow managed to find one for me.
All in all, my dress was beautiful and I did feel like a princess on my wedding day. My bridal consultant and seamstress were excellent, but the rest of the office staff brings my overall rating down substantially. -
![Tamara and Ivan]()
Tamara Sent on 09/02/2010My consultant Judy was very nice to me. It was a huge mistake with one my bridesmaid dresses and it didnt take a lot to get it fixed but it was a problem. It took a long time to get the dresses back in, where other locations is not that long. Alterations Kay was very nice and she did a great job on my dress and with all the other drama with her made everything better. -
![MurrayBride08]()
Millicent Sent on 06/17/2008The dresses there are wonderful and they are willing to adjust prices to fit your budget. I would recomend that you get your dress altered elsewhere. They were a nightmare. They didn't alter my dress completely so I kept stepping on teh front of my dress all night which caused the front hem to come undone. -
![Krista]()
Krista Sent on 05/28/2019Not the best
Although I did find my beautiful dress here, I would not recommend Eva’s to anyone. They are pushy, rude, & will try any sales tactic to try to sell a dress instead of making it a fun experience. Also beware of the “up-sizing” when getting measured for a dress! They will measure you 3x bigger & you will most likely have to get altered twice. -
![Michelle]()
Michelle Sent on 12/01/2011I gave a star for quality of service because of my initial consultant. She was fabulous and very helpful. However, after I purchased my gown the service was horrible. I purchased my wedding gown and my bridesmaids dresses from there. My bridal gown was supposed to be in six months after I purchased my dress which should have been around July. I waited till the end of July to call. No one called me back. I called everyday for about 3 weeks and left a message. Finally, I had to threaten the secretary that I would come in the following day and sit there and tell all their clients not to purchase from them unless I heard back from someone that day. The owner called me that night and left a message about my bridesmaid dresses. Which is funny because earlier that day someone called me back and said that it was too soon to know when they would be in. Somehow the owner said they would be in the beginning of September. I called her back to tell her I was asking about my bridal gown. She said she was sorry thats not what the message said. Every time I left a message they asked the designer's name and who my consultant was. My designer doesn't make bridesmaid dresses. She promised to call back the following day. She didn't. I had to again stalk the store with calls to get a response. She said end of October. My bridesmaid dresses came in that week. I went with one of my bridesmaids to pick up her dress and to complain. Miraculously, my dress was there. Which makes me wonder how long it was there for? I said I wanted the owner to call me, and she never did. It seems to me that once you spend your money there they don't really care for you anymore. They also seem very disorganized. It was stress I didn't need as a bride. While I was there, another group was also there complaining about how late their dresses came in and how they were going to get them fitted, as the wedding was 3 days away. I ended up buying my veils, rehearsal dress, and flower girl dresses from other vendors. I would NEVER recommend that anyone go there. The dresses and prices you can find somewhere else.
Are you interested?
Are you interested?