Chez Hotel Reviews

Where to begin. Ever come across a group of individuals who go from complete strangers to instant friends who feel like family? That’s exactly how the team at Chez Hotel made me feel. If they ever needed me, I’d be there in an instant.

Planning a wedding is insanity to say the least. But what makes it easier is having someone who will listen and understand what you’re asking for. Everyone there has a “yes we can make that happen” attitude. They’re genuinely kind people working in a not so kind field because wedding planning is HARD.

Without them honestly I don’t think our wedding would’ve been the way it was. Just a truly remarkable experience working with the team here and I HIGHLY recommend everyone to go check them out and you’ll see for yourself why we chose them and why I’m writing this review.

For the team:

Michelle - She’s the best wedding planner/coordinator we could’ve ever asked for. I’m not just saying this. I mean this from the bottom of my heart! The way Michelle handled us with all of our requests is truly remarkable because we were a pain, frankly. She’s incredible at what she does and I hope others get to have someone like her on their side during such a hectic phase! Please go see her and you will not be disappointed!

Payton - while not our main coordinator, a truly incredible human being who helped if Michelle wasn’t around! Very helpful and caring. Can’t thank you enough for all your help!

Christina - a very genuine person and honest. This helps a lot when working with a team for so many months planning! We are truly grateful to you and your beautiful venue!

I would host every event there - the pictures are incredible but go see this place in person, truly magnificent!

With love,

Harsh

The Chez helped us make our dream wedding come to life! The Chez staff went above and beyond to make our special day perfect. Special thank you to Krystyna, Payton, and Michelle for all your hard work to have our vision become a reality. Everything was phenomenal! The food was suburb - dinner, sweet table, late night tacos and the beautiful cake! We definitely recommend the Chez to anyone looking for a special event venue! We will definitely be booking the Chez again for future events!

My husband and I got married on October 1st, 2022, at The Chez Hotel. Our experience with The Chez was wonderful!
We worked with Michelle for the event coordination, and she was amazing! Michelle is professional, kind and patient. Whenever we had a question, she was quick to respond. During contract negotiations, Michelle was fair with the terms of the agreement, and we never felt bullied during our conversations with her. She calmed our nerves leading up to the big day, and made sure that all the events ran smoothly the day of. She is one of a kind, and we cannot say enough good things about her!
The Chez Hotel itself is also a beautiful venue to host an event. Our guests were impressed with the unique design of the space. In addition, The Chez offers all-in-one packages that include food/drink/décor/etc. By using The Chez for multiple services, we were able to reduce the number of vendors we needed to search for/engage with; which ultimately reduced stress and work for us.
We would absolutely recommend The Chez Hotel to anybody looking for a great venue to host an event!

Best Venue ever! Michelle and Krystyna was the best! They worked well with us and provided us with everything we needed. They allowed us to be flexible and listened to what we had to say. The venue, service, and staff were incredible!

I had my wedding reception at European Crystal Banquets in August 2020. Everything went well given the COVID environment. All the quests were very complimentary of the beautiful space and the delicious food. Everyone had an amazing time. My husband and I are so happy for choosing this venue and highly recommend it.

My husband James and I had our wedding reception at European Crystal and it was phenomenal!! Absolutely fantastic, amazing, over-the- top, and beautiful service and management! The owner Krystyna went above and beyond to make our wedding perfect for us and our guests! The food was delicious, high quality, and fresh. The room was beautifully decorated, and the entrance/lobby was just so beautiful with the white and black marble flooring and gorgeous grand staircase and gold accents! The whole banquet hall was very clean and had very modern, warm, and elegant setting and architecture! It was picture perfect! Thank you Krystyna, Anna, and Tiffany for making our day perfect! Very highly recommended for any events!!

I had my wedding reception at European Crystal Banquets on September 1st 2018. Me and my husband met with Anna about a year before and we booked this banquet hall for many reasons - Space - we had around 350 guests which fit comfortably in their Grand Ballroom; I fell in love with the space because of how classy and elegant it looks with the high ceilings and grand chandeliers - Location - we had a lot of out-of-town guests which make this very convenient for our guests with tons of hotels surrounding it - Food and alcohol - we went with the Duet of Filet Mignon and Chicken Christipher; after our wedding, we have received countless compliments from the guests on how good the food was and how we were able to find this venue.
Thank you Anna, Karen, and the staff at European Crystal for making our special day so memorable!

I had my wedding reception on July 29th in the Grand Ballroom with 300 people. We worked directly with Karen and she was nothing short of amazing! The whole night was perfect and Karen made sure everything went smoothly. She was the absolute best when it came to details, planning, and checking in with us throughout the night to update us and make sure everything was going as planned. We had Chicken Christopher with the Filet and everyone couldn't stop talking about how good the food was. The entire place is elegant, updated and the grand ballroom is beautiful. I couldn't be happier!

We had our daughter 18th birthday and graduation party last July 8, 2017. The service and the food was good. Karen was very helpful and flexible to work with. We and our guest had a good time.

I got married July 1, 2017 and I am so happy I chose ECB. Krystyna is such a warm, kind and attentive person. From the first time I met her, I knew I was able to trust her with my wedding venue. Our wedding was 215 people, and we chose the south ballroom. I was nervous about it being too tight, but it was perfect and intimate. Krystyna and Karen made sure everything ran smoothly.

Food was great, customer service was great, and the best thing I loved is that it's very CLEAN. From the moment you walk in this place stands out. After researching about 5-7 other venues, this place was the best deal over all.

BEST PART: I was able to set up Thursday morning for m y SATURDAY wedding! This helped a TON that way I freed up my Friday to get other last minute errands done. OVERALL, my husband and I were extremely happy with our decision! You must check it out. The place is so beautiful you don't need much decoration. GREAT VALUE, ELEGANT, CLEAN and SUPERB SERVICE!

I am the father of the bride and I signed the check, European Crystal was outstanding in every aspect, the food was excellent, service was prompt and professional, the facility was superb and the all inclusive package was in my mind high value.

Our wedding at European Crystal Banquet & Conference Center was last Friday, May 20, 2016. I absolutely LOVED our venue!!! I looked and researched many prior to committing to EC, but I am beyond thankful I chose them. The ballroom is absolutely stunning with the blue sky above. It really helped set the ambiance at our wedding We chose to have both our ceremony and reception there and we could not have been happier. Everyone we have spoken with since the wedding has done nothing but rave about how beautiful the venue was and how fantastic the food and cake were. EC has their own french pastry chef and they created the most beautiful lavender ombre cake I have ever seen and it tasted amazing! It melted in your mouth. The main course was truly excellent! EC has a tremendous amount of options to choose from for linens and decor and they honestly make any cake design you want. They are truly talented! Anna was our wedding coordinator and she went above and beyond to make me the happiest bride possible and since I was out of state planning our wedding, she worked wonders to accommodate us. There is not one thing I would change from our wedding as I am truly one lucky and blessed bride for choosing European Crystal Banquets. Our wedding literally went off without a hitch and I can thank Anna and her team at EC for making this happen. Thank you again for making our wedding day, the most cherished day of my life.

Kelly H., Ohio

Karen was a pleasure to work with. She was very accommodating. We wish we could relive our wedding all over again. We were very pleased with how everything turned out. Thank you again Karen for making our day special.

Just had my wedding at European Crystal Banquets on 5/24/15. The only words to describe this place for my event is AMAZING! The staff was very accommodating and polite. The grand ballroom looked amazing with the up lighting, food was great, and open bar was well organized. Anna the consultant at the venue has helped me the whole way. She was very easy to contact and talk to. She always answered my questions in timely manner. I wish I could relive my wedding all over again because my husband and I are very pleased with how organized it turned out. Thank you Anna and European Crystal Banquets!

We had a great wedding reception at European Crystal Banquets! We worked with EC for quite a while before our actual wedding day. Anna, our coordinator, was hugely helpful and always responded to our emails and phone calls. The venue was also incredibly flexible, adhering to my seating chart accurately and taking care of all the day-of arrangements with materials that we dropped off. They also accommodated food restrictions beautifully for our guests. The venue itself is beautiful, and what we really liked is that there's technically only two ballrooms, which we thought was nice because we wouldn't have to contend with multiple other weddings. I checked with multiple guests and they all raved about their food and the service. The price was also very good, and the lowest of all the venues we looked at (and we looked at probably 30-40 venues in the western suburbs alone). Anna made our experience perfect!!

Our congregation has repeatedly hosted our 250-person Passover Sender event at European Crystal, so it was the obvious first choice venue for my daughter's Bat Mitzvah celebration. The room was beautiful; the staff helpful, friendly, caring, and involved. We wouldn't hesitate to plan another event at this wonderful venue. Thanks so much! May God bless you and your business!

My husband and I wanted a unforgettable wedding and this venue made it happened! We are both so happy for choosing this venue and highly recommend it. Our wedding venue was so beautiful that I get so happy everytime I remember the big day.

We had our baby shower held here on 4/14/13, we also attended many other weddings and showers. European Crystal is simply great. Our guests still rave about their expierience at our shower. As always the food was delicious, and great value for the $. Everything we asked for and were promised was delivered 100% with a smile. Michelle took great care of all our needs and i 100% recommend European Crystal for any event big or small. You will not be dissppointed!

Recently had my wedding at European Crystal Banquets. Cannot express how satisfied of a customer my wife and I are. Everything we had wanted and more became a reality. The managment was great to work with. No problems, No hassle and more importantly no hidden fees. Everything we had budgeted for a year in advance was the exact amount a year later. This venue is worth you visiting.

Wonderful expeirence we had at European Crystal Banquets. We got married in December of 2012 and have nothing but good things to say about this venue. the staff are all accomodating, the food is phenominal and the venue is so beautiful that we didnt need much to make it look pretty since its already beautiful. Our coordinator was Michelle and she did such a great job. She was so patient with us, helping us every step of the way answering my hundreds of emails. I could not have had a better wedding. Highly reccomend this place!!

I recently had my wedding here in September 2012 and cannot say how great this venue is! My coordinator was Michelle and not only did she help me and guided me every step of the way she also became a good friend of mine. After working with her over a year and communicating non stop from phone and email, I knew we would still keep in touch after my wedding.
The food at my wedding everyone raved about. I chose the filet mignon with chicken christopher. The dessert table was a hit, everyone went for it and ate more than they usuall could, they definitley did not hold back from the dessert table. they really went above and beyond for my wedding. the decor that i picked was like a fairy tale from a magazine. i loved it all. The price I paid for my wedding was a fair deal, if i had this exact same wedding in the city i would have ended up paying double or triple the price. My husband and I had a beautiful day and will always remember our wedding day. Again cannot rave enough about this place, the food, the service, the decor all were outstanding and so happy to of found this place! Highly reccomend this place and Michelle as your coordinator.

What a great place. Had my wedding reception at European Crystal in August. Everything was excellent , we worked with Anna from the beginning till the end and she was awesome she helped us with everything from picking the menu to decorations( it was very easy since you can order everything thru them we just told her our colors and she gave us great suggestions and show us different set up options and samples of linens & lighting) At the end the ballroom looked absolutely beautiful we could not ask for more. Our guests were very impressed especially with the fireworks we had for our entrance( Thanks Anna for suggesting those if it wasn't for you I would never even knew they existed :) ) Not to mentioned the food - exceptional for a banquet hall we never expected it to be that good , we knew it was going to be good after we had our tasting but you are always worry ok they can cook for two for the tasting but how is it going to be for 300? But they definitely know what they doing the food was perfect. I strongly recommend European Crystal to everyone how is looking for a great place for their wedding.

European Crystal was beautiful. Staff was excellent, and most important the food was the best! We fell in love with this place as soon as we walked in. The professional staff just made it that much easier for us to book them for our reception.

I have so many wonderful things to say about European Crystal. My husband and I decided to sign with them about a year and half before our wedding date. Our coordinator Michelle worked with us from the day we signed to the day of our wedding. The whole planning process was a dream come true for my mom and I. Every time we came in Michelle and the other sales staff (Anna, Krystyna and Alice) always greeted us with open arms when we came in. We became very close to everyone at their office which just made such a warm feeling..Everything we had wanted was written down in our contract- which made my husband feel good about that. we did add some extra items later on but knew the cost of those items prior. we also did a food tasting prior to us signing which is really what sold us..the filet and sea bass was out of this world. both sets of parents were so impressed.

We had the Grand Ballroom for our wedding and had 320 people. My theme for my wedding was accents of gold and plum purple. I ended up changing the color of the tablecloth to a plum color and sticking with their standard white napkin- which is beautiful by the way. I also upgraded to the gold chavari chair which is $4.95 and trust me i did my research on the prices and that was the best price out of all the banquet halls we visited prior to..i think the most I've seen for those chairs was $12 a chair- now that's just crazy!! my husband didn't understand what was the point on spending $4.95 a chair but after we got our wedding pictures he now totally agrees i made the right choice :) we also ended up going with their led lights which is also extra..it definitely made the room to the next level of wow!! my room was glowing with purple. it made my room so beautiful!! uhh- totally worth it for pictures!!

we ended up going with a wedding planner for just the day of from their staff who was able to work with us the entire day. Anna showed up to my house at 8am took care of all the things that needed to be done, she was with us at the church lining everyone up at the church and making sure i was doing okay ..she was such a gem and i could not do it with out her. she even was there at the reception helping Michelle do everything love those 2 girls.

the food here is just outstanding. from the appetizers, to the soup, the intermezzo- MANGO-my favorite! and don't forget the entree- filet and sea bass with my favorite potato- au gratin- to DIE FOR!!!! everyone at my wedding could not rave enough about the food but the potato was delish!! my wedding cake was actually brought from an outside bakery. European Crystal was kind enough to give me a credit since i brought in my own cake. My cake was from Oak Mill Bakery..i had the ambrosia cake- WOW! it was definitely pricey-really pricey-but worth it..if you have the $$ to spend then go for it !!

the sweet table was from European Crystal's pastry chef- everyone raved about it as well..it was definitely the cheaper way to go ..Overall i am just such a happy and satisfied customer . European Crystal and especially the staff here really did made my dream wedding. I definitely could have went to downtown and had my wedding at the Drake and spent $300+ a person but for what?!? the food in downtown lets just be honest here at the weddings that Ive been to at the high end hotels are gross!! it really had no comparison to my wedding. I am soooo happy we chose this place - every dollar we spent here was worth it and could do it all over again are definitely coming back here for our baby shower (when we have one) and any other family celebrations that will happen in the near future!!

thank you again to all the staff at EC..your job is not an easy job at all dealing with brides like me- but you all do such a great job at it. I could not have done this with out you all !

I had my wedding at European Crystal Banquets on 9-10-11 and am a very satisfied customer. My wife and I have nothing but great things to stay about this place and the staff. We booked with them in February of 2010 and had about 7 months to plan our dream wedding. We worked with Krystyna and she was with us every step of the way. We rented out the entire faciltiy and had our cocktail hour in the Parlor ABC room and our reception in the Grand Ballroom. All of our planning and details came to life on the day of our wedding. My wife was in tears and i almost came to tears. Our favorite decoration that we chose was the white dance floor with our initals engraved on the floor and the drapery around the room. those 2 items were the icing on the cake. The food that we chose was outstanding..the entree that we selected to serve our 300 guests was filet minon and sea bass. Our extravaganza sweet table we chose was out of this world. Our guests could not rave enough about the food, desserts and decorations. My wife and I are extremely happy and would do it all over again at EUROPEAN CRYSTAL !