Estelle bridal Reviews

Reviews

Awards

16

+5 User photos

• Kofoworola A. Sent on 04/18/2021
  5 out of 5 rating

  5.0
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  Exceptional customer service! Beautiful custom bridesmaid dress!

  I first met the ladies of Estelle Bridal at the Bridal Extravaganza in Houston, Texas and I'm so glad I did. They did an excellent job listening to the desires I had for my bridesmaids dresses. I want to give a special thank you to Blessing at Estelle Bridal who worked with my girls and I from the very beginning. Even when there were some issues with the fitting (not Estelle's fault) of the dresses, and I had to get a new dress made for one of my girls, Blessing helped me to stay calm and get things moving along.The customer service with Estelle from start to finish was exceptional. From handing measurement adjustments, choosing fabric, to the final fitting, I was very pleased with their work and their care and desire to make sure everything went well! I'd give them 10 stars if I could. I'm still waiting on my professional wedding photos to come in so I can share their work!! I've been recommending them to my friends!Thank you again Estelle bridal!!

  I first met the ladies of Estelle Bridal at the Bridal Extravaganza in Houston, Texas and I'm so glad I did. They did an excellent job listening to the desires I had for my bridesmaids dresses. I want to give a special thank you to Blessing at Estelle Bridal who worked with my girls and I from the very beginning. Even when there were some issues with the fitting (not Estelle's fault) of the dresses, and I had to get a new dress made for one of my girls, Blessing helped me to stay calm and get things moving along.The customer service with Estelle from start to finish was exceptional. From handing measurement adjustments, choosing fabric, to the final fitting, I was very pleased with their work and their care and desire to make sure everything went well! I'd give them 10 stars if I could. I'm still waiting on my professional wedding photos to come in so I can share their work!! I've been recommending them to my friends!Thank you again Estelle bridal!!
• Cassandra Sent on 08/27/2019
  5 out of 5 rating

  5.0
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  Amazing customer service

  Affi and her team at Estelle Bridal were absolutely AMAZING!! I would recommend Estelle Bridal to anyone looking for a wedding dress. I got a custom wedding dress that was shipped to me in MD (all my interaction with Affi was on Whatsapp). She was super responsive and attentive during the whole process. I gave her my measurements and she shipped my dress when it was completed, however, there was an issue with the dress. Affi was so professional and responsive to my issue. She took the dress back and fixed the issue. The dress that she sent me far exceeded my expectations!!!! IT WAS STUNNING!!!! I couldn’t get over how beautiful it was and it fit PERFECTLY!! I couldn’t have imagined a more beautiful dress for my wedding day. Thank you again Affi!!

  Affi and her team at Estelle Bridal were absolutely AMAZING!! I would recommend Estelle Bridal to anyone looking for a wedding dress. I got a custom wedding dress that was shipped to me in MD (all my interaction with Affi was on Whatsapp). She was super responsive and attentive during the whole process. I gave her my measurements and she shipped my dress when it was completed, however, there was an issue with the dress. Affi was so professional and responsive to my issue. She took the dress back and fixed the issue. The dress that she sent me far exceeded my expectations!!!! IT WAS STUNNING!!!! I couldn’t get over how beautiful it was and it fit PERFECTLY!! I couldn’t have imagined a more beautiful dress for my wedding day. Thank you again Affi!!
• Linda Sent on 07/04/2017
  5 out of 5 rating

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  The staff was kind, friendly and welcoming. They listened to what style dress I was looking for and did not pressure me to purchase a dress. They also are holding on to my dress until my wedding since I did not have a place to keep it.
  
  I definitely recommend checking this place out if you are searching for a dress.

  The staff was kind, friendly and welcoming. They listened to what style dress I was looking for and did not pressure me to purchase a dress. They also are holding on to my dress until my wedding since I did not have a place to keep it.
  
  I definitely recommend checking this place out if you are searching for a dress.
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• Jenny Sent on 02/09/2018
  5 out of 5 rating

  5.0
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  Due to unfortunate circumstances with my original wedding gown, I had to find a new gown in less than 2 months before my wedding on January 6, 2018! The ladies at Estelle Bridal were able to help me "Say Yes to the Dress" to my dream dress! When my dress delivery was delayed by the manufacturer company, Estelle Bridal was diligent with their communication and tracking with the company and kept me well-informed at all times. When my dress finally came in 5 days before my wedding, they were able to alter it in ONE day! These ladies were a Godsend. Thank you, Estelle Bridal! I cannot recommend this bridal boutique enough.

  Due to unfortunate circumstances with my original wedding gown, I had to find a new gown in less than 2 months before my wedding on January 6, 2018! The ladies at Estelle Bridal were able to help me "Say Yes to the Dress" to my dream dress! When my dress delivery was delayed by the manufacturer company, Estelle Bridal was diligent with their communication and tracking with the company and kept me well-informed at all times. When my dress finally came in 5 days before my wedding, they were able to alter it in ONE day! These ladies were a Godsend. Thank you, Estelle Bridal! I cannot recommend this bridal boutique enough.
• Amanda Sent on 06/27/2017
  5 out of 5 rating

  5.0
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  I love this place. I had been to three shops before and was overwhelmed with too many selections. The other shops also did not give me the full service and attention. Estelle Bridal was attentive to what I requested and had fantastic pricing.
  

  I love this place. I had been to three shops before and was overwhelmed with too many selections. The other shops also did not give me the full service and attention. Estelle Bridal was attentive to what I requested and had fantastic pricing.
  
• J Sent on 01/22/2018
  5 out of 5 rating

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  I had a fantastic experience at the Bridal Boutique. I had gone to a much fancier dress shop weeks before and left quite frustrated and concerned. When I went to this bridal shop, my consultant was calming and reassuring. The day completely turned around! She was patient, helpful and allowed me to choose my own dresses to try on - which was different from the first shop. Rather than having to translate what I imagined my dress to look like, I could just choose the dresses based on what I thought I liked. Also, the prices are great. I ended up getting two dresses, the 1st was off the rack and 2nd was Custom made. Yes you can design your dress. I didn't only have great success we became friends turning to sisters. I would recommend every bride to come here.here, but so did two of my best friends for their wedding dresses.

  I had a fantastic experience at the Bridal Boutique. I had gone to a much fancier dress shop weeks before and left quite frustrated and concerned. When I went to this bridal shop, my consultant was calming and reassuring. The day completely turned around! She was patient, helpful and allowed me to choose my own dresses to try on - which was different from the first shop. Rather than having to translate what I imagined my dress to look like, I could just choose the dresses based on what I thought I liked. Also, the prices are great. I ended up getting two dresses, the 1st was off the rack and 2nd was Custom made. Yes you can design your dress. I didn't only have great success we became friends turning to sisters. I would recommend every bride to come here.here, but so did two of my best friends for their wedding dresses.
• Jessica Sent on 06/28/2017
  5 out of 5 rating

  5.0
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  Afi is so wonderful! She's been there with me from the first day of browsing, through alterations, and down to every detail of my dress. She was even available to make some last minute adjustments to my beautiful gown, and helped me pick out my veil! She is great with communication, easy to get in touch with, and flexible with scheduling to fit or pick up my dress. This shop is the best kept secret in West Houston, and very reasonably priced!

  Afi is so wonderful! She's been there with me from the first day of browsing, through alterations, and down to every detail of my dress. She was even available to make some last minute adjustments to my beautiful gown, and helped me pick out my veil! She is great with communication, easy to get in touch with, and flexible with scheduling to fit or pick up my dress. This shop is the best kept secret in West Houston, and very reasonably priced!
• Gaby Sent on 11/04/2017
  5 out of 5 rating

  5.0
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  After visited several wedding gowns boutiques, my cousin found Estelle Bridal over the internet (with 5 stars reviews). I must confess that at first I did not expected such a real personalized service. Afi the owner REALLY works by appointments only! We scheduled online our appointment (My sister, my 2 cousins and myself - my mom and aunt via Facetime !) I tried every single dress we found it will be "the one" , Afi was very patient, dedicated and had good advice about the dress, fabric, add on accessories and featured designers. The store carries a wide range of wedding gown designers , sashes, veils, mother of the bride , bridesmaids and flower girls merchandise. After visit BHLDN, Davids Bridal, Unbridaled I decided to go with a Justin Alexander dress I tried at her shop. I NEVER felt she was interested in selling to me an specific dress or an specific dollar amount dress, NEVER asked me about my budget she really focused on finding the ONE dress I would like , the dress I would feel comfortable wearing and the one I would love to wear for my big day! Afi suggested to me other dresses available at the catalogs. After trying out all the dresses at her and other stores, I finally concluded the one dress was at her store. I returned to make the purchase and Afi did mentioned to me that due to my petit size no matter what dress from their assortment I choose I had to have it altered and recommended to me a seamstress to do the alterations. I had the BEST experience over my search for my dress at this small yet very well assorted shop, great known bridal designer brands, good prices. Again the most personal experience I had during my search.

  After visited several wedding gowns boutiques, my cousin found Estelle Bridal over the internet (with 5 stars reviews). I must confess that at first I did not expected such a real personalized service. Afi the owner REALLY works by appointments only! We scheduled online our appointment (My sister, my 2 cousins and myself - my mom and aunt via Facetime !) I tried every single dress we found it will be "the one" , Afi was very patient, dedicated and had good advice about the dress, fabric, add on accessories and featured designers. The store carries a wide range of wedding gown designers , sashes, veils, mother of the bride , bridesmaids and flower girls merchandise. After visit BHLDN, Davids Bridal, Unbridaled I decided to go with a Justin Alexander dress I tried at her shop. I NEVER felt she was interested in selling to me an specific dress or an specific dollar amount dress, NEVER asked me about my budget she really focused on finding the ONE dress I would like , the dress I would feel comfortable wearing and the one I would love to wear for my big day! Afi suggested to me other dresses available at the catalogs. After trying out all the dresses at her and other stores, I finally concluded the one dress was at her store. I returned to make the purchase and Afi did mentioned to me that due to my petit size no matter what dress from their assortment I choose I had to have it altered and recommended to me a seamstress to do the alterations. I had the BEST experience over my search for my dress at this small yet very well assorted shop, great known bridal designer brands, good prices. Again the most personal experience I had during my search.
• Paulina Sent on 06/27/2017
  5 out of 5 rating

  5.0
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  Great customer services! Wonderful dresses for a great price!!

  Great customer services! Wonderful dresses for a great price!!
• Adetutu Sent on 06/27/2017
  5 out of 5 rating

  5.0
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  I don't even know where to begin...i found estelle bridal on IG and from the beginning all the way to the end she was very supportive and accommodating...she worked with my budget and my vision and I can't just be grateful and excited ..thank you so much #thegbaks

  I don't even know where to begin...i found estelle bridal on IG and from the beginning all the way to the end she was very supportive and accommodating...she worked with my budget and my vision and I can't just be grateful and excited ..thank you so much #thegbaks
• Marcela Sent on 06/27/2017
  5 out of 5 rating

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  I always thought that finding a wedding dress was supposed to be extremely hard, but At Estelle Bridal I found my dress! She was very nice and she worked with me on my schedule. The dress was STUNNING and at an AMAZING price. Thank you!!!

  I always thought that finding a wedding dress was supposed to be extremely hard, but At Estelle Bridal I found my dress! She was very nice and she worked with me on my schedule. The dress was STUNNING and at an AMAZING price. Thank you!!!
• Kristyn Sent on 08/01/2018
  4.7 out of 5 rating

  4.7
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  The quality and customer service I received at Estelle Bridal was top notch. Don't judge a book by it's cover, this gem is tucked away in a mall, and is a smaller boutique for dresses, but the dresses they do have are amazing. They were the first place I went to and were super accommodating to my needs. They let us look through dresses and pick ones we liked, and because it was a small boutique it wasn't super overwhelming. The staff was amazing as well, I had the same two ladies the whole time, and they weren't pushy sales people, they gave us the freedom to grab dresses we wanted, try them on, take our time, and were solely there to answer questions and give advice. They were super helpful and amazing! I went there twice. They were the first shop I tried dresses on at, but I wanted to go to a bigger store as well to "get the experience" and see what they had to offer. I ended up coming back to this shop after I couldn't get my mind off a dress I tried on, and purchased from Estelle. Their communication is great on when the dress is coming in, and their prices are unbeatable! The dresses are beautiful and if you're someone who gets overwhelmed like me and want something low key, smaller, and more flexible- this is the place for you. Trust me, I tried the large bridal shops, and I did not get near the same service, the sales women were pushy, and the atmosphere was overwhelming with too many dresses. I highly recommend this place to anyone looking for their dream dress!

  The quality and customer service I received at Estelle Bridal was top notch. Don't judge a book by it's cover, this gem is tucked away in a mall, and is a smaller boutique for dresses, but the dresses they do have are amazing. They were the first place I went to and were super accommodating to my needs. They let us look through dresses and pick ones we liked, and because it was a small boutique it wasn't super overwhelming. The staff was amazing as well, I had the same two ladies the whole time, and they weren't pushy sales people, they gave us the freedom to grab dresses we wanted, try them on, take our time, and were solely there to answer questions and give advice. They were super helpful and amazing! I went there twice. They were the first shop I tried dresses on at, but I wanted to go to a bigger store as well to "get the experience" and see what they had to offer. I ended up coming back to this shop after I couldn't get my mind off a dress I tried on, and purchased from Estelle. Their communication is great on when the dress is coming in, and their prices are unbeatable! The dresses are beautiful and if you're someone who gets overwhelmed like me and want something low key, smaller, and more flexible- this is the place for you. Trust me, I tried the large bridal shops, and I did not get near the same service, the sales women were pushy, and the atmosphere was overwhelming with too many dresses. I highly recommend this place to anyone looking for their dream dress!
• Angelina D. Sent on 01/13/2020
  4.6 out of 5 rating

  4.6
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  Customers will never forget how you make them

  My dream custom gown and cathedral veil came from Estelle! I appreciated Effi’s patience, communication and always being available. I lost a lot of weight to fit in my gown, and she altered it down several sizes to fit my curves! She super exceeded this Spoiled and Extra Bride’s expectations! Thank you Estelle! -Angelina Davis

  My dream custom gown and cathedral veil came from Estelle! I appreciated Effi’s patience, communication and always being available. I lost a lot of weight to fit in my gown, and she altered it down several sizes to fit my curves! She super exceeded this Spoiled and Extra Bride’s expectations! Thank you Estelle! -Angelina Davis
• Tiffany Sent on 06/27/2017
  4.4 out of 5 rating

  4.4
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  Very good customer service and able to provide professional feedback.

  Very good customer service and able to provide professional feedback.
• Brittny Sent on 07/05/2017
  4.4 out of 5 rating

  4.4
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    4.5

  I would definitely recommend Estelle Bridal! The gowns are gorgeous and the private one-on-one time made my shopping experience very personal. I was very satisfied!

  I would definitely recommend Estelle Bridal! The gowns are gorgeous and the private one-on-one time made my shopping experience very personal. I was very satisfied!
• Lauren A. Sent on 02/04/2019
  1 out of 5 rating

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  Appointment

  On their website, I made an appointment for Monday and it was confirmed by email. I get to the shop and it’s closed. I called them and apparently they are closed on Mondays. We drove about an hour to this shop and was highly disappointed. When you google the shop, it said it was open. They should fix their website where you can’t make appointments on Mondays!

  On their website, I made an appointment for Monday and it was confirmed by email. I get to the shop and it’s closed. I called them and apparently they are closed on Mondays. We drove about an hour to this shop and was highly disappointed. When you google the shop, it said it was open. They should fix their website where you can’t make appointments on Mondays!

  Estelle bridal's reply:

  Hi Lauren,
  Thank you for booking an appointment with us. We apologize for the miscommunication and we are working to prevent this technical error from happening again in the future. Thank you for driving all the way down to our store and we hope you give us another opportunity to serve you.

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