Skip to main content
Weddings

Sunlover Travel Reviews

Sunlover Travel View more information

Reviews

5.0 out of 5 rating
5.0 out of 5 rating
58 Reviews
99% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating

Awards

58
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
  • Nicole
    Nicole B. Sent on 03/11/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A must when planning your honeymoon

    Having our honeymoon arranged and booked by Kerri at Sunlover Travel was by far the best decision we made in terms of our honeymoon. We knew we wanted to go to St. Lucia and we knew one hotel we wanted to stay at but nothing else. We also didn't want to have to worry about coordinating our own travel around the island- we wanted that all taken care of! Thank goodness we found Sunlover Travel. We were recommended a second hotel by Kerri to stay at along with the one we originally wanted. Additionally, we didn't have to worry about transportation at all. When we arrived at our resorts, they knew who are transportation was booked through and when it would arrive.

    The recommendation of hotels was SPOT ON for what we wanted. We stayed at Ladera for 3 nights which gave us the opportunity to rest and reset after the wedding. We then stayed at Sugar Beach, Viceroy where we had beach access, enjoyed plenty of boat activities and ate at phenomenal restaurants.

    The communication from Kerri was exactly what we were looking for- very direct, accessible, and clear.

    Lastly, we provided our budget and she made the honeymoon of our dreams happen.

    Book your honeymoon through Sunlover Travel- you won't regret it!

    Sunlover Travel's reply:

    Thank you so much Nicole! It was my honor helping you plan your honeymoon. You stayed at two of the best properties in the Caribbean! All future travel will have a lot to live up to! Lol.
  • R
    Rebecca N. Sent on 03/04/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Kerri Brewster

    Kerri made booking the resort for my wedding a breeze! I had no idea where to even begin with what resort to get married at and she recommended the most beautiful resort. My guests all had an easy time booking through her and she was so helpful!

    Sunlover Travel's reply:

    Thank you for allowing me to play a small part in your very special day. I am glad you ended up loving Majestic Elegance and your photos were beautiful! Keep in touch. I would love to help with your next vacation or maybe an anniversary trip! ;)
  • illustration stars

    Are you interested?

    Send a message
  • Melissa
    Melissa K. Sent on 11/30/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Destination Wedding Planning Made Easy

    Working with Kerri at Sunlover Travel was such a pleasure. She was responsive, knowledgeable, friendly and made my destination wedding planning experience a breeze! Our wedding day was magical and I'm forever grateful for the help.

    Sunlover Travel's reply:

    Thank you so much Melissa! It was my pleasure helping you and all of your guests with the wedding in Mexico. Congratulations and keep in touch!
  • J
    Jessica S. Sent on 11/17/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent service

    Kerri has provided excellent and quick responses to any of our questions we had. The services provided was top notch and left us worry free for the most important day of our lives. We would recommend using them for any important travel event. We had a large destination wedding and everything was handled for not just us but for the many guests we had joining us.

    Sunlover Travel's reply:

    Thank you so much Jessica. I appreciate your kind review! It was my honor to help you and your guests with your destinaiton wedding in Mexico. Congrats again and I would love to be able to assist you again in the future. Take care!

    Kerri
    Owner - Sunlover Travel
  • L
    Lindsey T. Sent on 01/09/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Experience!

    Nicole has truly gone above and beyond in curating an unforgettable travel experience for our large party. From the initial planning stages to the last day of our trip, Nicole exhibited unparalleled professionalism, expertise, and dedication. Her extensive knowledge of destinations helped us choose an affordable yet amazing location for 20 people, making the entire process stress-free. She seamlessly coordinated our airfare, transportation, and accommodations.

    Our group had the best time relaxing by the beach and pool. We enjoyed all the food and drinks we could handle and had beautiful, clean rooms to stay in. Nicole even helped us when none of the 10 adults fully read our email about getting our transportation back to the airport booked. She called and handled that for us immediately with no complaints.

    Thanks to Nicole, we had an amazing vacation with lots of good times and memories made. I highly recommend Nicole for all of your travel needs!

    Sunlover Travel's reply:

    Thank you so much for sharing your experience with Nicole. We are so glad you had a wonderful time in Cancun to celebrate the new year!
  • S
    Stefanie K. Sent on 06/08/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent experience

    Kerri was great from start to finish.
    Was always responsive - even while away on her own vacation!
    She is extremely knowledgeable especially with Sandals resorts.
    All my guests found her very helpful in planning as well.

    Highly recommend her!!

    Sunlover Travel's reply:

    Thank you Stefanie! It was my pleasure to assist you and your friends and family for your wedding at Sandals South Coast. Congratulations!!!!!
  • Sydnee
    Sydnee C. Sent on 11/23/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Hire them!

    My husband and I had our wedding on 11.18.22 at Sandals Montego Bay with 37 guests and we used Kerri as our travel agent. I cannot recommend her services enough. We actually started planning our destination wedding without an agent, and I VERY quickly became overwhelmed with the contract and details entailed with blocking 20 rooms at the resort. A past bride recommended Kerri and when I reached out she immediately stepped in to assist us. I could not be more thankful for her attention to detail, responsiveness, and kindness! Do yourself a favor and hire her/her team if you are planning a destination wedding! One of the best decisions we made throughout the process!
  • Brooke
    Brooke B. Sent on 12/08/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Brooke and Joshua Hall

    We cannot recommend Kerri enough!! We recently worked with Kerri for our November 2022 wedding and she went above and beyond for not only us, but for our wedding guests. We had 30 rooms blocked and Kerri helped us navigate as an unheard of hurricane hit Florida changing the travel plans for us as well as many in our travel party. Kerri always responded in a timely manner, helped problem solve with any issue we encountered along the way, and supported us and our guests through the entirety of our trip. We cannot thank Kerri enough for the part she played in making our destination wedding dreams come true! We had the most amazing wedding day and it would not have been possible without her help! 10/10 would recommend!

    Sunlover Travel's reply:

    Thank you Brooke and Josh! It was my honor to help you both with your wedding. You picked an incredible location and your wedding looked stunning. No hurricane was going to stop you ;) I hope to be able to assist you both in the future with any other travel needs. Take care and congratulations!
  • C
    Cara T. Sent on 10/31/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Destination Wedding Booking Agent

    Kerri was extremely helpful from the start. She had a video that helped explain everything that went into a room block like the different categories, how everything was paid, was discounts were offered as well as the perks that were offered with the number of rooms booked. She gave me advice along the way because she got married at the same place! All of my guests raved about how helpful and how quickly she was to respond to their emails. I will be using Kerri for future vacations and HIGHLY recommend reaching out to her even if you're considering a destination wedding.

    Sunlover Travel's reply:

    Cara - thank you so much for that sweet review. It was literally my honor to help you and all of your friends and family. When I saw the photos come back from Kelly I got a little teary eyed! South Coast hold such a special place in my heart. Now it does for you as well! I will have to meet you in Jamaica sometime to give you a big thank you hug. Congrats again and I cannot wait to help you plan more trips in the future!
  • Shelbey
    Shelbey C. Sent on 11/17/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely Fantastic

    Kerri was absolutely wonderful to work with and really made this process so much better. We found Kerri early on in our search and she was extremely knowledgeable and honest. It was important to find someone who would be honest and help set expectations. She really listened and understood the feel/vibe of what we wanted in a resort for our wedding and was able to provide spot on feedback based on that. I would say that I fall into a more type A bride so communication was important to me when looking for a TA and Kerri is an A+. I never felt out of the loop or confused along the way. She literally sent me a video of her talking me through the entire wedding contract and explaining everything in detail! I would get updates with new booking so that I was able to keep track on my end. Our guests also really enjoyed working with Kerri and we had nothing but positive feedback from them all. 10000% recommend. Thank you so much Sunlover Travel & Kerri!

    Sunlover Travel's reply:

    Shelbey it was absolutely my honor to help you and your guests. You had a great little group at Sandals Royal Caribbean and I loved seeing all of your guests on social media enjoying themselves. Thank you for allowing me to play a small role in such a special event. I hope I can keep helping you with future tropical travel!
  • J
    Jessica K. Sent on 11/07/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Life saving

    Nicole with SunLover Travel was our life saver!!!
    My husband and I went on our honeymoon to Jamaica. We made the huge mistake of not just booking with Nicole originally and found ourselves in a situation at a resort that really was not great.
    I had chatted with Nicole a few months before our wedding so luckily I had her number in my phone.
    While in Jamaica I texted Nicole with an SOS and boy did she come through. She helped me that very day get booked at Sandals Ochi and helped us to get moved over to that resort for the rest of our honeymoon. Totally saving our butts! I am so grateful to her for salvaging our honeymoon which ended up being an awesome fun and romantic trip.
    We rebooked with Sandals while we were there and transferred our booking to her so we can continue to work with her!
    Forever grateful for Nicole and SunLover for all of their help!

    Sunlover Travel's reply:

    Thank you for your review Jessica. Nicole is one of our rockstars and I am so happy she was able to help save your special trip!
  • Kristopher
    Kristopher T. Sent on 06/10/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Five Stars

    Kerri is truly exceptional. I had never used a travel agent before and was skeptical. But I came across Kerri's company on the Sandal's website and saw that she's been in business for a long time so I thought I'd email her a few questions. We ended up speaking by phone and she was fantastic. So knowledgable. Honest. Excellent with her follow-up and extremely responsive. She new the in's and out's of every every resort I threw at her. We finally settled on the perfect resort for our anniversary trip. She got us the best rate possible--I know because I shopped her rates. I also didn't realize that she gets paid by the resorts, so there was no additional cost to me for using her. It was a no brainer! Kerri also had several tips that helped us navigate our way around a foreign country. I can't say enough good things about Kerri. We look forward to utilizing her services again in the future and would highly recommend her to anyone looking for a seasoned professional to arrange an unforgettable vacation.
  • J
    Jennifer U. Sent on 11/22/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Destination Wedding Travel Agent

    Working with Kerri was absolutely great. She is very personable, easy to work with, very responsive, and a great sounding board as she gave me good advice and helped me worked through pros/cons of my options. Kerri helped me choose a resort for my wedding and did all of the communication with the resort (wedding contract, room block contract, guest transfers, special requests, etc.) and worked directly with all of my guests to take their deposits and complete their reservations (so much easier than me trying to do it all and one less thing to worry about when planning a wedding!). When some of my guests needed changes to their reservations or needed to adjust their reservations outside of the specific room block contract dates/room types, Kerri did all she could to make sure their needs were met. Kerri also provided lots of helpful travel information via the travel page of my wedding website as well as to me and my guests via email leading up to our departure date. I would defintely recommend working with Kerri and Sunlover Travel!

    Sunlover Travel's reply:

    Thank you Jennifer! I am so happy you ended up choosing Costa Rica for your wedding. It is a country close to my heart and I am sure it made an incredibly beautiful backdrop. It was honestly my pleasure helping you and your guests. I look forward to hearing more about the wedding and your honeymoon adventure! Please keep in touch.
    Kerri
  • S
    Sarah P. Sent on 06/28/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Travel Agent

    Escapes Unlimited, with Kerri Brewster, provided unparalleled customer service, communication, and a commitment to making sure our ceremonial wedding and honeymoon was everything we hoped and planned for. And it certainly was!

    She communicated with the airline and the resorts during a global pandemic to make the necessary changes given the restrictions, closures, and available dates on our end.

    We have already booked our next trip with Escapes Unlimited and will be referring family and friends to this amazing travel agency!

    Chris and Sarah

    Sunlover Travel's reply:

    Chris and Sarah,

    I can't thank you enough for putting your trust in me during this very unprecedented time. I know there were quite a few changes and challenges, but in the end we found you an amazing honeymoon and vow renewal. I am glad it was everything you hoped for. That makes my heart happy!

    I look forward to working with you on your future trips. Congrats on a beautiful ceremony in Antigua!
  • M
    Megan S. Sent on 07/12/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely amazing!!

    Kerri was so responsive and went above and beyond to make our honeymoon everything we wished for and more! We had some weather delays and issues in the airport, and Kerri was extremely helpful. We are so thankful we had her to guide us through the traveling process and help us choose the best resort for us! 10/10 experience!

    Sunlover Travel's reply:

    Thank you so much Megan. I am so happy we were able to get you to Jamaica after the flight cancelation. It all worked out and you got your honeymoon.
  • M
    Melissa G. Sent on 05/11/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Best Experience and a True Professional

    I cannot say enough wonderful things about our travel agent, Kerri Brewster, at Escapes Unlimited. She helped make our dream destination wedding a reality and we had the most perfect day with our 18 guests at Sandals Ochi in Ocho Rios, Jamaica.

    From start to finish, Kerri was attentive, listened to our needs, and offered her suggestions without being pushy. She is extremely knowledgeable with all things related to Caribbean travel and is especially well versed in Sandals Resorts. She was able to help us narrow down the best venue for the needs of our group, and communicated so well with us and our guests. Even when she was traveling, she always responded to any questions we had within hours which I thought was truly above and beyond. Planning a destination wedding in the middle of a pandemic was stressful to say the least, but she was unbelievably helpful, reassuring and patient with us throughout the process. Even questions that did not fall directly under her scope, she offered her best advice and suggestions each time. She handled last minute guest additions, cancellations, and various changes with grace which I know was no easy task for her.

    To anyone planning a destination wedding or a romantic getaway, do not hesitate to hire Kerri for your travel needs. The combination of knowledge, professionalism, and attention to detail is rare these days and she will ensure that you have the smoothest, most positive experience. I encourage you to support small, local businesses versus larger agencies who may not be able to give you as personalized an experience.

    She is a true professional and we have already booked our 1 year anniversary trip under her. Kerri, thank you for everything...you have a new lifelong client here. Hope you're ok with being stuck with us :)

    Sunlover Travel's reply:

    Awh, Melissa.... I'm not crying, your crying! First from your gorgeous wedding video and now this! Thank you for such kind words. I am humbled and honored. It was my pleasure to help you with your wedding. I am so glad your Dad is a super Sandals fan because he made my job that much easier! I hope all of your family and friends enjoyed their stay. Hopefully they join you again because they were so great to work with. I am over the moon to be stuck with you guys. I only hope I get to meet you down on the beach sometime and buy you a drink (or at least have the butler go get us some)! ;) Looking forward to planning more tropical trips for you guys in the future!
    Kerri
  • I
    Ivory S. Sent on 02/05/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Superior Service

    I cannot say enough positive words about how Kerri went above and beyond to ensure our day was special. Kerri went above and beyond our expectations. Her professionalism and attention to detail are so amazing I would absolutely recommend her!

    Sunlover Travel's reply:

    Ivory it was really my pleasure to help you and your family make it to Turks and Caicos! You were so patient and flexible when we had to move the dates and made my job easier. I hope everyone enjoyed Beaches and I can't wait to send you on your next vacation!
  • Jennifer
    Jennifer C. Sent on 05/08/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely the best possible experience

    Kerri made our destination wedding planning experience as easy as possible. Thanks to her, our dream wedding of 100 guests at the Now Amber resort in Puerto Vallarta came true without even one hitch. Kerri was tentative to our questions during a year of a pandemic, and helped put our minds at ease with her full and complete knowledge of this industry. Thanks to her, we wouldn’t have been able to pull it off. We can not thank her enough for all questions/ concerns answered and guiding our guests through a questionable year of booking a vacation outside of the country. We highly recommend Escapes Unlimited to anyone planning a vacation, honeymoon, or a destination wedding. Hands down best experience we could have ever asked for. Kerri made our dream wedding happen and we will never forget it.

    Sunlover Travel's reply:

    Jennifer, thank you so much for that kind review. Honestly, it was my pleasure and I loved working with you and all of your friends and family. I started to feel like part of the fam after awhile! ;) I am so happy we got you all there safely and you had your dream wedding. Keep in touch and I hope to help you plan more travel in the future. Congrats to you both, Mr & Mrs Conway!!!!
  • Cassandra
    Cassandra D. Sent on 06/09/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best travel agent for your destination wedding!

    Kerri with Escapes Unlimited was AMAZING! I would recommend her to anyone and everyone who is looking into doing a destination wedding! Kerri knows her stuff about literally everything and she is so resourceful. She made planning easy and stress free! She was on top of it all and I couldn't of asked for anything better! We planned our wedding during covid, and she always made us feel at ease during stressful times and kept us up to date with current travel restrictions and updates. She always responded with a sense of urgency! We highly recommend her for your destination wedding!

    Sunlover Travel's reply:

    Cassie,
    Thank you so much for your review. I absolutely loved working with you and your family and friends were fantastic. You made a stunning bride and I was honored to play a small part in your big day. Please keep in touch and when you decide to travel again I would love to assist!!!! I hope that foot is healed now. ;)
    Kerri
  • T
    Tori D. Sent on 05/25/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Escapes unlimited was absolutely incredible, they surpassed all our expectations

    Escapes unlimited was the best travel company we worked with! They set up everything flawlessly from flights to arriving at our hotel to our entire hotel stay with excursions! I personally worked with Kerri and found her to be nothing but helpful! She was originally helping us to plan a destination wedding but due to COVID we had to change. Kerri managed our change in plans with ease and helped me decide on other options to get married. She planned my entire bachelorette at the royalton chic in Cancun and it was an absolute dream! We will use Kerri for all our future trips!

    Sunlover Travel's reply:

    Thank you Tori. We turned your destination wedding into a bachelorette party pretty easily! So happy it all worked out and you girls had fun!
  • Dan
    Dan A. Sent on 03/11/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing experience with Kerri

    I booked a honeymoon with Sandals directly and later found Kerri at a wedding expo. She was able to transfer the reservation to her and get me a tour credit as well as a spa credit which was awesome. All her services were at no charge to me. She was an absolute blessing to have handling our honeymoon as shortly after we booked COVID happened and messed up every plan we had made. We had to postpone the honeymoon three times and each time she spent her time getting things rescheduled. I know she did not get her money’s worth from all the hassle she had to go through for our honeymoon but she was always positive, helpful and quick to respond. She was able to keep us informed quickly and easily of what was going on with sandals and the restrictions on travel in the Bahamas. When we were finally able to go on the honeymoon she suggested a COVID testing facility that was reasonably priced, came to our home for the test and had the results the following day. I am very grateful for her hard work and very pleased that we chose to go with her. I have zero reservations about recommending her to anyone!

    Sunlover Travel's reply:

    Thank you so much Dan. That's what I am here for. :) I am happy we finally got you to Emerald Bay. Thank you for sharing those photos! It looked beautiful. I hope to help you both plan more tropical trips in the future.
    All the best! Kerri
  • Triniere
    Triniere Sent on 12/19/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Outstanding Customer Service

    There is so much that I can say about my experience with Kerri with Escapes Unlimited. She is knowledgeable and professional and she worked over and beyond to make sure that my destination wedding was a success. You will not be disappointed! Kerri is AMAZING!!

    Sunlover Travel's reply:

    It was my absolute pleasure to help you plan your destination wedding. I know 2020 was the most difficult year for weddings and there were many changes, but we made it! Thank you for all of your patience and flexibility throughout the entire planning process. All of your family and friends were great to work with and it makes my heart happy to see all of those happy photos in Jamaica! I hope to work with you all again in the future!
  • H
    Hilary M. Sent on 12/18/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Escapes Unlimited is amazing!!

    Kerri Brewster was an absolute joy to work with while planning our wedding!! We can not say enough great things about our experience with her and the Escapes Unlimited team!

    In the beginning stages, we were unsure of where exactly to have our wedding, all we knew was that we wanted to do a Destination Wedding. We were overwhelmed with knowing where to even begin! Kerri initially walked us through the process of picking a resort by asking some great questions about what was important to us: cost effective for our guests, kid-friendly but with some fun Adult vibes as well, great restaurants options, etc. After noting all of our preferences she went to work with narrowing down options for us and helping to select our gorgeous resort in Mexico. Throughout the entire booking and planning process Kerri was there to answer questions for our guests and find them appropriate rooms and travel arrangements for the experience they were looking for. All of our guests commented on how amazing her response times were and how easy it was to book their vacation. She also continuously checked in with us just to make sure there wasn't anything else we needed.

    Kerri was there every step of the way to help us through the entire process and made our experience as easy and enjoyable as possible. Sadly, with our wedding being in 2020, COVID hit and like so many other couples we were forced to cancel our wedding - with it being only a week away!!! We reached out to the Kerri and she immediately went into crisis mode and helped every single one of our guests cancel or rearrange their bookings. I can't even begin to express the gratitude we have for her - while dealing with the heartbreak of cancelling our wedding so last minute Kerri was able to make a really tough time so much easier on us. We were blown away by the level of customer service delivered. She handled our situation and our group with such incredible kindness and care, we literally could not have done it without her!

    Escapes Unlimited is an amazing company to work with and I highly recommend them to anyone planning a destination event or fun getaway! You are in the best of hands with this team.

    Sunlover Travel's reply:

    Hilary - thank you so much for your kind review. I appreciated your patience and flexibility and that of all your guests throughout the COVID crisis. I am sorry all the planning did not result in the destination wedding you dreamed about. However I am happy you were still able to have a vacation and spend quality time with some of your friends and family. You were such a joy to work with and if you decide to do a future wedding or honeymoon, I would be honored to assist. Take care and all the best to you, James and the rest of the family!
  • D
    Don B. Sent on 11/03/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Decision We Could Have Made re: our Sandals Trip

    We found Kerrie Brewster through the Sandals website as she is designated as a Preferred Sandals Specialist. She was extremely professional and always timely in her responses. She answered all of our questions and helped us decide on Sandals Grande Antigua. We just got back and LOVED our experience. We felt very safe there and would do it all over again 100%. We can't wait to go back to a Sandals resort and will be reaching out to Kerrie when we are ready!

    Sunlover Travel's reply:

    Hi Don,

    Thank you so much for your kind response. I appreciate all of your patience and flexibility when having to reschedule due to the pandemic. So happy we were able to make your honeymoon happen albeit a bit delayed. Sandals Grande Antigua is beautiful and so happy you enjoyed! Looking forward to working with you both again in the future on another tropical trip!
illustration stars

Are you interested?

Send a message
Responds within 24 hours