Emily S. Sent on 06/10/2020
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Quality of service
1.0 out of 5 rating
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Average response time
4.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
Covid wedding
Booked an event with this company for June 20th over a year ago. Paid my 50% down and did everything I needed to do on my end. I called him, spoke with him for 3 minutes to schedule and another 45 to plan it out, I’m not sure where he gets these hours and all these people he claims. theres 2 people in the company him and his girlfriend. When me and my mom went in to do the planning I should have just left as soon as I saw a link for porn in his drop down menu, but I didn’t realize other companies did uplighting in the area so we continued. However, then COVID hit and I am one of few people opting to not reschedule but instead proceed with a new outdoor venue as I am a COVID testing and hospital worker and the coordination with work was difficult. We never thought we would get the entire deposit back because this is something that no one expected and it is effecting everyone, but hoped that companies would be willing to split the loss with us. Owner Ed said he would not accommodate the new venue because his curtain could get damaged outside and did offer to give us a credit with his company after much convincing from my uncle. When we talked to him again he didn’t have a caring approach at all, and even said that he didn’t have to do anything for us at all and acted as if he was giving us this awesome deal when really he was just giving us what we had already paid for. He also stated when we spoke with him that his company was bankrupt and that’s why he couldn’t refund our deposit. I can say with certainty that no one I know will use this company again. It’s not a reputable business in my opinion. I also think it’s important to note that he never said we would lose our credit if he saw a bad review and the fact that he thinks it’s acceptable to threaten people for telling the truth is bad business and this review from us from us is more worth it than my 300$ if it keeps others from interacting with this weirdo. He also brought me into a post that wasn’t related to me which i find unacceptable.
Booked an event with this company for June 20th over a year ago. Paid my 50% down and did everything I needed to do on my end. I called him, spoke with him for 3 minutes to schedule and another 45 to plan it out, I’m not sure where he gets these hours and all these people he claims. theres 2 people in the company him and his girlfriend. When me and my mom went in to do the planning I should have just left as soon as I saw a link for porn in his drop down menu, but I didn’t realize other companies did uplighting in the area so we continued. However, then COVID hit and I am one of few people opting to not reschedule but instead proceed with a new outdoor venue as I am a COVID testing and hospital worker and the coordination with work was difficult. We never thought we would get the entire deposit back because this is something that no one expected and it is effecting everyone, but hoped that companies would be willing to split the loss with us. Owner Ed said he would not accommodate the new venue because his curtain could get damaged outside and did offer to give us a credit with his company after much convincing from my uncle. When we talked to him again he didn’t have a caring approach at all, and even said that he didn’t have to do anything for us at all and acted as if he was giving us this awesome deal when really he was just giving us what we had already paid for. He also stated when we spoke with him that his company was bankrupt and that’s why he couldn’t refund our deposit. I can say with certainty that no one I know will use this company again. It’s not a reputable business in my opinion. I also think it’s important to note that he never said we would lose our credit if he saw a bad review and the fact that he thinks it’s acceptable to threaten people for telling the truth is bad business and this review from us from us is more worth it than my 300$ if it keeps others from interacting with this weirdo. He also brought me into a post that wasn’t related to me which i find unacceptable.