Engels Jewelry Company Reviews
View more informationReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Mel M. Sent on 03/23/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Engagement Ring
Engels and the staff worked closely with my now fiancé to design the most beautiful engagement ring for me. From start to finish they were exceptional - responsive, professional, fun to work with, and so very helpful. If you want to work with a small, local jeweler with incredible talent Engels is your place. Thank you, CA and team.Engels and the staff worked closely with my now fiancé to design the most beautiful engagement ring for me. From start to finish they were exceptional - responsive, professional, fun to work with, and so very helpful. If you want to work with a small, local jeweler with incredible talent Engels is your place. Thank you, CA and team.Engels Jewelry Company's reply:
It was such a pleasure working with your fiancé on designing your gorgeous ring! We are so happy for the two of you! Thank you for sharing your photos and experience with others. We appreciate you giving us the opportunity to be your family jeweler and for letting us be part of an exciting time in your life! Thank you -
Quality of service
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Sophia K. Sent on 11/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love my ring!!
I love my engagement ring from Engels! The diamonds are gorgeous and I really love the uniqueness of the setting.I love my engagement ring from Engels! The diamonds are gorgeous and I really love the uniqueness of the setting.Engels Jewelry Company's reply:
Thank you for the 5 star review! We are happy to hear you are loving your ring! We appreciate that you choose us as your family jeweler! -
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Tom M. Sent on 04/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Engagement Ring Experience
I went to Engels with some really rough sketchs and a general idea for what kind of engagement ring I wanted to surprise my girlfriend with. Not only were Engels able to help me with my ideas, including finding a yellow pear shaped diamond, but they were also able to improve my ideas by offering suggestions. They made sure I was included in every step of the process and listened to every idea I had along the way. I can not recommend Engels Jewelry enough. After proposing, I keep catching my fiancée (she said yes btw) smiling at her ring. I’ve asked if there was anything she would have liked to change, but she says it’s perfect.I went to Engels with some really rough sketchs and a general idea for what kind of engagement ring I wanted to surprise my girlfriend with. Not only were Engels able to help me with my ideas, including finding a yellow pear shaped diamond, but they were also able to improve my ideas by offering suggestions. They made sure I was included in every step of the process and listened to every idea I had along the way. I can not recommend Engels Jewelry enough. After proposing, I keep catching my fiancée (she said yes btw) smiling at her ring. I’ve asked if there was anything she would have liked to change, but she says it’s perfect.Engels Jewelry Company's reply:
Thank you for the 5 star review Tom! We are so glad to hear how happy you and your fiancee are with your engagement ring! We appreciate that you have chosen us as your family jeweler! -
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Jacob K. Sent on 07/24/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Local Jewler
Bought my fiancée's engagement ring here, and we're super happy with how it turned out! Everyone there was extremely patient and helpful during the entire process, and made it so easy to find and design the perfect ring.Bought my fiancée's engagement ring here, and we're super happy with how it turned out! Everyone there was extremely patient and helpful during the entire process, and made it so easy to find and design the perfect ring.Engels Jewelry Company's reply:
It was a pleasure working with you Jacob. The ring you designed is gorgeous and we are glad to hear how happy you are with it. Thank you for choosing us as your family jeweler! -
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Carly M. Sent on 03/22/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Friendly and helpful!
My fiancé went to Engels Jewelry for my engagement ring and we decided to go there for our wedding bands as well. Everyone in the store was friendly and helpful! Carrie Anne listened to what we wanted and was able to give us great advice and make recommendations. She made looking for rings a wonderful experience!My fiancé went to Engels Jewelry for my engagement ring and we decided to go there for our wedding bands as well. Everyone in the store was friendly and helpful! Carrie Anne listened to what we wanted and was able to give us great advice and make recommendations. She made looking for rings a wonderful experience!Engels Jewelry Company's reply:
Hi Carly, thank you for sharing your experience. It has been a pleasure working with you and your fiancé! Thank you for choosing our family as your jeweler. -
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Kyle B. Sent on 09/08/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
Everyone at Engels was extremely helpful. They were willing to work with me to get exactly what I wanted. They were very respectful of my decision making and I never felt rushed or pressured at all. Robin was super knowledgeable and helpful throughout the entire process. I would highly recommend Engels to anyone looking to buy an engagement ring or any other type of jewelry.Everyone at Engels was extremely helpful. They were willing to work with me to get exactly what I wanted. They were very respectful of my decision making and I never felt rushed or pressured at all. Robin was super knowledgeable and helpful throughout the entire process. I would highly recommend Engels to anyone looking to buy an engagement ring or any other type of jewelry.Engels Jewelry Company's reply:
Thank you for giving us the opportunity to work with you!!! So glade you are so happy with your ring! Happy to help with any future jewelry needs! -
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Dekota T. Sent on 01/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Engagement ring
Great place to get any sort of jewelry. I gave them a design and they made it all in house. In just a couple weeks. At the price point and design I asked for.Great place to get any sort of jewelry. I gave them a design and they made it all in house. In just a couple weeks. At the price point and design I asked for.Engels Jewelry Company's reply:
Thank you for the 5-star review! We appreciate that you chose us to help you create something so special! -
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Megan T. Sent on 09/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The easiest decision
If I could rate more than 5 starts i would. I would highly recommend Engles Jewelry over and the over again to anyone. The jewelry there is absolutely timeless!!! I went to a few other places before finding Engles Jewelry to see what I could find and nothing compared to the custom work they do the excellent customer service they provide.
Carrie has been so helpful during the decision making process of choosing a ring that I’d forever want to wear. She patiently waited and smiled while I tried on almost every ring they had in the store and with her knowledge and expertise I was able to decide quicker than I would have expected and all I can say is that I am so happy with the results and am looking forward to my next visit there. :)If I could rate more than 5 starts i would. I would highly recommend Engles Jewelry over and the over again to anyone. The jewelry there is absolutely timeless!!! I went to a few other places before finding Engles Jewelry to see what I could find and nothing compared to the custom work they do the excellent customer service they provide.
Carrie has been so helpful during the decision making process of choosing a ring that I’d forever want to wear. She patiently waited and smiled while I tried on almost every ring they had in the store and with her knowledge and expertise I was able to decide quicker than I would have expected and all I can say is that I am so happy with the results and am looking forward to my next visit there. :)Engels Jewelry Company's reply:
Thank you for the wonderful review Megan! It was a pleasure working with you! Thank you for choosing us as your family jeweler! -
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Kendall Sent on 07/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10/10 Recommend!
Engels did an amazing job!! I was so impressed with their ability to bring my vision into reality. Would absolutely recommend!Engels did an amazing job!! I was so impressed with their ability to bring my vision into reality. Would absolutely recommend!Engels Jewelry Company's reply:
Thank you Kendall! We enjoyed designing your wedding bands with you. Your wedding set looks beautiful! -
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Jennifer E. Sent on 04/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Resizing my wedding rings
Carrie Ann Engels was very helpful to me and my mom. She was very patient and attentive and helped me with my wedding set. And let me know if stones were loose or not. I am very appreciative that they took the time to do this on top of my resizing the set!
I would highly recommend them! Great personal service! Thanks a bunch! Jennifer ElstonCarrie Ann Engels was very helpful to me and my mom. She was very patient and attentive and helped me with my wedding set. And let me know if stones were loose or not. I am very appreciative that they took the time to do this on top of my resizing the set!
I would highly recommend them! Great personal service! Thanks a bunch! Jennifer ElstonEngels Jewelry Company's reply:
Thank you for the lovely review! We really appreciate that you choose us for your jewelry needs! Thank you Jennifer -
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Josh B. Sent on 03/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional everything! We 100% Recommend Custom-Designing
The custom-design engagement ring process was seamless, with amazing customer service, communication, quality, attention-to-detail, and most importantly, prices! I will always recommend custom at Engels over any designer/box jewelry stores. 10/10!The custom-design engagement ring process was seamless, with amazing customer service, communication, quality, attention-to-detail, and most importantly, prices! I will always recommend custom at Engels over any designer/box jewelry stores. 10/10!Engels Jewelry Company's reply:
So glad to hear how happy you were with our service! Thank you for choosing us as your family jeweler. We appreciate you! -
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Dayle W. Sent on 09/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love working with Engels!
With the help of Engels, my fiance was able to make my ring dreams come true! Thank you for all you have done. We certainly will be back for our wedding bands.With the help of Engels, my fiance was able to make my ring dreams come true! Thank you for all you have done. We certainly will be back for our wedding bands.Engels Jewelry Company's reply:
Thank you for the great review!!! Doug did a fantastic job designing your ring! We are happy to help with any future jewelry needs!!! -
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Jessica M. Sent on 12/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
Engels made ring shopping so easy. Robin was super helpful throughout the entire process of custom designing both wedding and engagement bands. For my wedding band, I just brought in a picture for inspiration, and Engels created a custom piece to fit perfectly with my engagement band. Engels also ensures you are completely satisfied with the design by providing a CAD picture and a wax model that require your approval prior to creating the pieces. They really want to make sure you are happy with your purchase, and they didn't pressure us at all. I would highly recommend them for any of your jewelry needs!Engels made ring shopping so easy. Robin was super helpful throughout the entire process of custom designing both wedding and engagement bands. For my wedding band, I just brought in a picture for inspiration, and Engels created a custom piece to fit perfectly with my engagement band. Engels also ensures you are completely satisfied with the design by providing a CAD picture and a wax model that require your approval prior to creating the pieces. They really want to make sure you are happy with your purchase, and they didn't pressure us at all. I would highly recommend them for any of your jewelry needs!Engels Jewelry Company's reply:
Thank You for the wonderful review Jessica!! Your rings are gorgeous!! Happy to help with any other future jewelry needs!! -
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Abby Sent on 05/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quality service for quality product!
Carrie Anne and the team at Engels are spectacular! The patience that the staff has with their customers sets Engels apart from every other jewelry store in town. I’m so thankful for their attention to detail and beautiful ring options. Thank you Engels for making our engagement and wedding ring purchases so smooth and enjoyable!Carrie Anne and the team at Engels are spectacular! The patience that the staff has with their customers sets Engels apart from every other jewelry store in town. I’m so thankful for their attention to detail and beautiful ring options. Thank you Engels for making our engagement and wedding ring purchases so smooth and enjoyable!Engels Jewelry Company's reply:
Thank you for the 5-star review Abby! So happy you are enjoying your ring! We had a great time creating it with you! -
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Edward W. Sent on 02/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional Value, Professionalism, Accountability, & Personalization
I worked with Mark Engels while searching for an in-shop custom made engagement ring. I can’t say enough great things about him as a person, his knowledge in the industry, and his service through out the process. I live on the east side of Michigan and Mark made it very easy to communicate and be available when I had questions. The ring is unbelievable and everything I envisioned. Very thankful for the work and guidance. HIGHLY recommend Engels Jewelry no matter where you reside.I worked with Mark Engels while searching for an in-shop custom made engagement ring. I can’t say enough great things about him as a person, his knowledge in the industry, and his service through out the process. I live on the east side of Michigan and Mark made it very easy to communicate and be available when I had questions. The ring is unbelievable and everything I envisioned. Very thankful for the work and guidance. HIGHLY recommend Engels Jewelry no matter where you reside.Engels Jewelry Company's reply:
Thank you for the wonderful review Eddie! We are so glad you guys are so happy with your jewelry! Let us know if there is anything else we can help with! -
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Mik N. Sent on 08/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Quality, Customer Service and Affordable Pricing!
Engel's has the trifecta when it comes to jewelry: quality, customer service and affordable pricing. I've recently ordered a custom engagement ring from Engel's and the results were amazing (she said "yes"). I didn't know where to start with my ring, lucky for me the staff helped guide me along every step of the way designing a ring. We looked at sample rings to start and eventually started playing with ideas. The amount of options was quite exciting, the possibilities are endless at Engel's. Mark Engel and Robin were really patient and knowledgeable, they also facilitated my vision for the design with their expertise. The ring turned out fantastic, exactly how I wanted it and most importantly my fiancée loves it. Thank you Engel's for your help creating an unforgettable moment! I recommend everyone shop at Engel's Jewelry, it was a wonderful experience.Engel's has the trifecta when it comes to jewelry: quality, customer service and affordable pricing. I've recently ordered a custom engagement ring from Engel's and the results were amazing (she said "yes"). I didn't know where to start with my ring, lucky for me the staff helped guide me along every step of the way designing a ring. We looked at sample rings to start and eventually started playing with ideas. The amount of options was quite exciting, the possibilities are endless at Engel's. Mark Engel and Robin were really patient and knowledgeable, they also facilitated my vision for the design with their expertise. The ring turned out fantastic, exactly how I wanted it and most importantly my fiancée loves it. Thank you Engel's for your help creating an unforgettable moment! I recommend everyone shop at Engel's Jewelry, it was a wonderful experience.Engels Jewelry Company's reply:
Thank you for such the wonderful review and kind words! We had so much fun designing your ring with you! -
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Eleanor Sent on 08/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful!
The staff at Engles are amazing! They are personable, knowledgeable and truly care about their customers! Their willingness to go above and beyond does not go unnoticed, I will continue to bring my business here!The staff at Engles are amazing! They are personable, knowledgeable and truly care about their customers! Their willingness to go above and beyond does not go unnoticed, I will continue to bring my business here!Engels Jewelry Company's reply:
Thank you Eleanor! We so appreciate that you choose us as your family jeweler! Let us know if there is anything we can help with! -
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Kody A. Sent on 02/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
Mark was great! I went to Engels Jewelry Company looking to purchase an engagement ring. With little knowledge about jewelry and what to expect, Mark walked me through the whole process with ease. My Fiance and I will bringing our business back to Engels when we start looking for wedding bands.Mark was great! I went to Engels Jewelry Company looking to purchase an engagement ring. With little knowledge about jewelry and what to expect, Mark walked me through the whole process with ease. My Fiance and I will bringing our business back to Engels when we start looking for wedding bands.Engels Jewelry Company's reply:
Thank you for the lovely review Kody! The ring you designed is absolutely beautiful and thank you for choosing us to help you create it! Look forward to working with you again! -
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Grace M. Sent on 08/20/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Perfect wedding set
Mark & Carrie made my wedding set dream a reality! They ere absolutely amazing to work with & created a timeless wedding set from my grandmother's diamond & some new stones. I couldn't be happier with their services & results!Mark & Carrie made my wedding set dream a reality! They ere absolutely amazing to work with & created a timeless wedding set from my grandmother's diamond & some new stones. I couldn't be happier with their services & results!Engels Jewelry Company's reply:
Thank you Grace! It was a pleasure to work with you and the rings you designed are absolutely beautiful! -
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Julie S. Sent on 02/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Mark and Carrie are great to work with!!
Carrie Anne and Mark are the best! They helped through the whole process of designing my new ring. Engels was the first and only place I went!! I absolutely love it!! I would definitely recommend them!!
Thanks again!!
Carrie Anne and Mark are the best! They helped through the whole process of designing my new ring. Engels was the first and only place I went!! I absolutely love it!! I would definitely recommend them!!
Thanks again!!
Engels Jewelry Company's reply:
Thank you Julie! Your ring is beautiful! Thank you for choosing us to help you redesign it! If there is anything else we can help with please let us know! -
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Bethany Sent on 02/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Great selection, service and personalization
Absolutely love the engagement and wedding band we purchased from Engels. They have the best customer service and custom jewelry! Fast and great quality rhodium plating too!Absolutely love the engagement and wedding band we purchased from Engels. They have the best customer service and custom jewelry! Fast and great quality rhodium plating too!Engels Jewelry Company's reply:
It was such a pleasure to work with you guys on your jewelry! Thank you so much for choosing us as your family jeweler! -
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Kara G. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best experience
Carrie and Mark are simply the best! They make the custom design process simple and easy and bring your dream rings to life. I can’t say enough praise!Carrie and Mark are simply the best! They make the custom design process simple and easy and bring your dream rings to life. I can’t say enough praise!Engels Jewelry Company's reply:
It was so much fun to work with you Kara! The ring you guys designed is absolutely beautiful! Thank you for choosing us as your family jeweler! -
Quality of service
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