Encore Events Rentals Reviews
View more informationReviews
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Hannah G. Sent on 11/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good company!
We used Encore for our wedding rentals and are happy we did! While there was a mishap with what we chose the day before the wedding, they were quick to provide a close alternative.We used Encore for our wedding rentals and are happy we did! While there was a mishap with what we chose the day before the wedding, they were quick to provide a close alternative. -
Quality of service
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Lauren Sent on 09/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent rental company
I highly recommend encore to be the rental specialist for your next event. They had so many beautiful options and a gorgeous showroom in Petaluma. The amount of effort their staff went through to make our day so special was beyond appreciated. I would definitely hire them again; Until
the next event!I highly recommend encore to be the rental specialist for your next event. They had so many beautiful options and a gorgeous showroom in Petaluma. The amount of effort their staff went through to make our day so special was beyond appreciated. I would definitely hire them again; Until
the next event! -
Quality of service
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Cara Sent on 07/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best rentals company in Sonoma
Thanks so much for providing us with the most beautiful settings for our guests! The set up and take down was also easy and smooth! Thanks again!!Thanks so much for providing us with the most beautiful settings for our guests! The set up and take down was also easy and smooth! Thanks again!! -
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Samantha Sent on 09/25/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Experience
We had the best experience with the team at Encore Events Rentals! We had the pleasure of working with Dayna I, and from our initial showroom visit and consultation to our wedding day, everything went seamlessly! She was excellent at helping us decide between choices for certain items, and we credit her and the team for our event going so smoothly!
We had the best experience with the team at Encore Events Rentals! We had the pleasure of working with Dayna I, and from our initial showroom visit and consultation to our wedding day, everything went seamlessly! She was excellent at helping us decide between choices for certain items, and we credit her and the team for our event going so smoothly!
Encore Events Rentals's reply:
Thank you so much for taking the time to share about your experience working with Dayna Iverson. She's a great addition to our team at ENCORE. We'll be sure she knows about this. Thanks again and we look forward to assisting you with events in the future! -
Quality of service
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Jordan G. Sent on 08/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Rentals
We hired Encore at the recommendation of our Planner and had a wonderful experience. They assisted us in making a 'mock' table a few months before our wedding and were extremely easy to work with when we requested a few changes to our order. All of their rentals were beautiful and in great shape!!We hired Encore at the recommendation of our Planner and had a wonderful experience. They assisted us in making a 'mock' table a few months before our wedding and were extremely easy to work with when we requested a few changes to our order. All of their rentals were beautiful and in great shape!! -
Quality of service
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Ann H. Sent on 06/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Event rentals made super easy
I had no clue what I was doing but scheduled a zoom call with one of the associates, Alisha, and she walked me through everything and made the whole process super easy. I was very pleased with how things turned out and especially appreciated her design recommendations. Thanks Encore!I had no clue what I was doing but scheduled a zoom call with one of the associates, Alisha, and she walked me through everything and made the whole process super easy. I was very pleased with how things turned out and especially appreciated her design recommendations. Thanks Encore!Encore Events Rentals's reply:
Hi Ann and thanks for sharing a review about your experience with Alisha from our team. We can't wait to share this with her and hopefully help you again in the future! -
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Sarah S. Sent on 06/20/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful!
We loved everything we rented from Encore! All of the rentals were in great shape and turned out beautifully for our wedding. We would highly recommend using them for your event!We loved everything we rented from Encore! All of the rentals were in great shape and turned out beautifully for our wedding. We would highly recommend using them for your event!Encore Events Rentals's reply:
Hi Sarah! How nice of you to take the time to share this feedback about your experience renting with us for your wedding last April. We appreciate the kind words and will surely share with our team. We hope to be of assistance for your celebrations in the future! -
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Sheridan O. Sent on 10/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very helpful
They have a wonderful showroom and we’re very helpful! Encore answered emails quickly and were very flexible with letting us add and change our choices!They have a wonderful showroom and we’re very helpful! Encore answered emails quickly and were very flexible with letting us add and change our choices! -
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Melissa A. Sent on 11/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
High quality rentals!
Encore offers an exceptional quality and variety of products. As a professional event planner, nothing gets me more excited than a high quality linen or a fresh bistro chair. Working with Encore on my wedding was easy and they really helped our vision come to life. We wanted an Italian inspired wedding and Encore’s offerings helped transport our guests minds to a Tuscan villa even though were at Viansa Winery. One of the highlights of my wedding experience was having my Dad come along to our rental appointment at the Encore Showroom. I expected him to play the role of the penny pincher accountant, but instead he was excited, involved, and picked out the most beautiful Tuscan moss water goblets that really looked perfect on the tables. Thank you for making our wedding beautiful!Encore offers an exceptional quality and variety of products. As a professional event planner, nothing gets me more excited than a high quality linen or a fresh bistro chair. Working with Encore on my wedding was easy and they really helped our vision come to life. We wanted an Italian inspired wedding and Encore’s offerings helped transport our guests minds to a Tuscan villa even though were at Viansa Winery. One of the highlights of my wedding experience was having my Dad come along to our rental appointment at the Encore Showroom. I expected him to play the role of the penny pincher accountant, but instead he was excited, involved, and picked out the most beautiful Tuscan moss water goblets that really looked perfect on the tables. Thank you for making our wedding beautiful!-
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+4 photos
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Quality of service
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Krista Sent on 08/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great people
We had to cancel our wedding, but I can’t recommend a place more without actually using them! They were easy to communicate with and were gracious when we were in distress after having to cancel because of Covid! They refunded us completely and I’m sure will work with them again in the futureWe had to cancel our wedding, but I can’t recommend a place more without actually using them! They were easy to communicate with and were gracious when we were in distress after having to cancel because of Covid! They refunded us completely and I’m sure will work with them again in the futureEncore Events Rentals's reply:
Hello Krista, while we're so sad you're wedding couldn't happen as planned we are grateful to you for taking the time to submit a review about your positive experience with our services and team. We are hopeful to work with you again in the future. -
Quality of service
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Araceli O. Sent on 11/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous rentals, accommodating!
We had a lovely in-person meeting at their (now moved to Windsor) show room in Healdsburg and were able to hand select everything we wanted. We received a final quote later that same day and then they worked directly with our wedding coordinator to finalize everything for the wedding. This is of particular note because our wedding was relocated three days prior due to the Kincade Fire. Everything was seamless and we're grateful for how accommodating they were! (along with their beautiful rentals!)We had a lovely in-person meeting at their (now moved to Windsor) show room in Healdsburg and were able to hand select everything we wanted. We received a final quote later that same day and then they worked directly with our wedding coordinator to finalize everything for the wedding. This is of particular note because our wedding was relocated three days prior due to the Kincade Fire. Everything was seamless and we're grateful for how accommodating they were! (along with their beautiful rentals!) -
Quality of service
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Kaycee Sent on 11/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy to work with and great options!
Encore was fantastic and super easy to work with. We worked with them through Milestone, but when we had to change our venue at the last minute due to the Kincade fire, they got us everything we needed and made a stressful experience as easy as possible. They have a great range of options and styles too. Thank you!Encore was fantastic and super easy to work with. We worked with them through Milestone, but when we had to change our venue at the last minute due to the Kincade fire, they got us everything we needed and made a stressful experience as easy as possible. They have a great range of options and styles too. Thank you! -
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Stacey W. Sent on 05/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Terrific Quality & Service
Encore Events Rentals provided friendly, efficient, and professional assistance that improved our wedding planning experience! They have an extensive and varied inventory to fit different styles and budgets, and they gave wonderful suggestions. We worked with Renée who provided excellent customer service and helped arrange all wedding logistics. I strongly recommend them for their quality services and products!Encore Events Rentals provided friendly, efficient, and professional assistance that improved our wedding planning experience! They have an extensive and varied inventory to fit different styles and budgets, and they gave wonderful suggestions. We worked with Renée who provided excellent customer service and helped arrange all wedding logistics. I strongly recommend them for their quality services and products! -
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Bryn M. Sent on 10/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An easy decision!
Working with Encore, at the recommendation of our coordinator, was one of the best decisions we made. All of the rental items we'd selected from chairs to the bar setup to lounge furniture suited our venue extremely well and made the space all the more approachable. The entire team made the process of selecting everything from furniture to table settings a total treat and we loved our final selections -- the venue looked amazing!Working with Encore, at the recommendation of our coordinator, was one of the best decisions we made. All of the rental items we'd selected from chairs to the bar setup to lounge furniture suited our venue extremely well and made the space all the more approachable. The entire team made the process of selecting everything from furniture to table settings a total treat and we loved our final selections -- the venue looked amazing!Encore Events Rentals's reply:
Hello Bryn and thank you so much for taking the time to note your experience with our rentals service. We are thrilled your wedding was a huge success and that we could help to make it everything you'd hoped for. Congratulations and thanks again! -
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Darren D. Sent on 09/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One stop shopping
The sales team at Encore Rentals worked closely with our event coordinator and myself in selecting the correct tables, chairs, linens, dining accessories and furniture that best fit our style and design. They were constantly updating us on inventory control. Very easy to work with set up and tear down. Pricing was comparable to other local rental vendors, with a large selection to choose from in each category.The sales team at Encore Rentals worked closely with our event coordinator and myself in selecting the correct tables, chairs, linens, dining accessories and furniture that best fit our style and design. They were constantly updating us on inventory control. Very easy to work with set up and tear down. Pricing was comparable to other local rental vendors, with a large selection to choose from in each category. -
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Pamela Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Reliable and on time
We use them for chair rentals for our backyard wedding ceremony. They dropped off the chairs early and picked them up no problem.We use them for chair rentals for our backyard wedding ceremony. They dropped off the chairs early and picked them up no problem. -
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Roslyn Sent on 04/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience - Great Options
Encore was such a pleasure to work with and they made it incredibly easy although I was unable to come to a showroom! The pieces we rented truly helped my design come together and we received so many compliments from our guests! I had looked at several other rental companies in the area, but Encore was priced the most fair and had the best options. The communication was wonderful - very responsive and clear! I would absolutely recommend Encore!Encore was such a pleasure to work with and they made it incredibly easy although I was unable to come to a showroom! The pieces we rented truly helped my design come together and we received so many compliments from our guests! I had looked at several other rental companies in the area, but Encore was priced the most fair and had the best options. The communication was wonderful - very responsive and clear! I would absolutely recommend Encore! -
Quality of service
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Lauren Sent on 10/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Encore was great to work with and their rental items are beautiful - very much on-trend and current. It was easy to pick out my rentals and coordinate the drop off/pick up details. Everything went as planned and we were very happy! Highly recommend!Encore was great to work with and their rental items are beautiful - very much on-trend and current. It was easy to pick out my rentals and coordinate the drop off/pick up details. Everything went as planned and we were very happy! Highly recommend! -
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Stephanie Sent on 11/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I've worked with Encore professionally for many years renting items for winery events, so there was no doubt I was turning to them when I got engaged and began to plan my wedding. The team is a breeze to work with, never making you feel like Bridezilla when you change your mind over and over, and they have a wide-ranging selection of rental items to make the look and feel of your special day just what you desire.I've worked with Encore professionally for many years renting items for winery events, so there was no doubt I was turning to them when I got engaged and began to plan my wedding. The team is a breeze to work with, never making you feel like Bridezilla when you change your mind over and over, and they have a wide-ranging selection of rental items to make the look and feel of your special day just what you desire. -
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Catherine Sent on 04/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Their online catalog makes it so easy to shop products and estimate costs. Excellent selection and fair prices. We used their “Samara Charger” as our plates (food and temperature safe). UNIQUE! Also rented “Gold Savoy” flatware for our pirate wedding reception.
Excellent customer service. We changed our order a few times and they even let us pick up the items to save delivery costs (about 45-minute drive from Calistoga). Highly recommend Encore Event Rentals.
Their online catalog makes it so easy to shop products and estimate costs. Excellent selection and fair prices. We used their “Samara Charger” as our plates (food and temperature safe). UNIQUE! Also rented “Gold Savoy” flatware for our pirate wedding reception.
Excellent customer service. We changed our order a few times and they even let us pick up the items to save delivery costs (about 45-minute drive from Calistoga). Highly recommend Encore Event Rentals.
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Lauren Sent on 12/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Encore Event Rentals supplied chairs for our destination wedding. The chiavari chairs were beautiful and made our setting at the Vintners Inn even more elegant.Encore Event Rentals supplied chairs for our destination wedding. The chiavari chairs were beautiful and made our setting at the Vintners Inn even more elegant. -
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Kara Sent on 12/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved all the rentals Encore provided. Though we didn't deal directly with Encore, because our Wedding Planner did all the rental ordering with them. But everything was top notch, elegant and brought our "Italian Garden" inspired wedding to life!Loved all the rentals Encore provided. Though we didn't deal directly with Encore, because our Wedding Planner did all the rental ordering with them. But everything was top notch, elegant and brought our "Italian Garden" inspired wedding to life! -
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Janelle Sent on 08/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful table setting and a helpful friendly staff!Beautiful table setting and a helpful friendly staff! -
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Christina Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Encore rentals was amazing. We worked with Marina and she showed us everything we needed to make our wedding beautiful. She helped get us set up and then was super flexible as we got closer to the event. It was also nice that they worked well with our caterer Jimmy Maestretti. Together they took care of anything so that once everything was decided I didn't have to worry about anything as they coordinated together which is exactly what a bride needs!Encore rentals was amazing. We worked with Marina and she showed us everything we needed to make our wedding beautiful. She helped get us set up and then was super flexible as we got closer to the event. It was also nice that they worked well with our caterer Jimmy Maestretti. Together they took care of anything so that once everything was decided I didn't have to worry about anything as they coordinated together which is exactly what a bride needs! -
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Danielle Sent on 09/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Encore Event Rentals provided a wonderful selection of rentals to choose from for our August 2015 wedding at Campovida in Hopland, California. My wedding coordinator, Courtney Cargile, met with me a few months before our wedding to help me secure the beautiful wood farm tables and bistro chairs for our wedding and also the lace runner linens and glassware too. We also rented additional tables for the cocktail hour and for the buffet, bars, and dessert table as well as the dance floor and lounge area furniture as a convenience for our guests by the dance floor. Their team did a beautiful job setting up the table the chairs and additional items and listened to my coordinator and her suggestions about lining up the ceremony chairs to make them into the semi-circle seating that we wanted for our ceremony. I would highly recommend Encore Event Rentals for the professionalism in setting up for events and for the vast selection of rentals that they offer.Encore Event Rentals provided a wonderful selection of rentals to choose from for our August 2015 wedding at Campovida in Hopland, California. My wedding coordinator, Courtney Cargile, met with me a few months before our wedding to help me secure the beautiful wood farm tables and bistro chairs for our wedding and also the lace runner linens and glassware too. We also rented additional tables for the cocktail hour and for the buffet, bars, and dessert table as well as the dance floor and lounge area furniture as a convenience for our guests by the dance floor. Their team did a beautiful job setting up the table the chairs and additional items and listened to my coordinator and her suggestions about lining up the ceremony chairs to make them into the semi-circle seating that we wanted for our ceremony. I would highly recommend Encore Event Rentals for the professionalism in setting up for events and for the vast selection of rentals that they offer. -
Quality of service
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