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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
First off, I will start by saying I rarely recommend any business 110%. Enchanted Jewelry manages to make me smile every time I deal with them. I recently entrusted Enchanted with handling my late mothers diamond ring. After recently getting engaged, I wanted my fiancée to be able to design her own wedding band using my moms diamond. As one can imagine, I was very nervous placing something with so much sentimental value in the hands of a stranger (especially when you hear the horror stories of diamonds getting lost or switched out at jewelry stores). I soon found out I wasn't dealing with a stranger, but rather immediate best friends. Jill and her sons spent a good deal of time measuring, weighing, and examining my stone so we knew all identifying marks. Once we had a setting picked out and left a deposit, she gave me her cell phone number so we could be in touch while the ring was being made. I never expected her to give updates several times a week while the ring was being casted! When the ring finally came in I was able to confirm it was in fact the same diamond I had sent out. Honestly I never expected my experience to be so personal or exceptional. The finished results were above and beyond my wildest dreams and I think the pricing was very fair. I highly recommend Enchanted Jewelry to everyone I know, regardless of whether it's an engagement ring, watch, or earrings. They have a good selection and are happy to order in whatever you need. My fiancée and I plan on returning here for our future wedding bands and any other jewelry needs. Also, why wouldn't you choose a small family owned business over a big box store? It's a no brainer, go to Enchanted Jewelry!
First off, I will start by saying I rarely recommend any business 110%. Enchanted Jewelry manages to make me smile every time I deal with them. I recently entrusted Enchanted with handling my late mothers diamond ring. After recently getting engaged, I wanted my fiancée to be able to design her own wedding band using my moms diamond. As one can imagine, I was very nervous placing something with so much sentimental value in the hands of a stranger (especially when you hear the horror stories of diamonds getting lost or switched out at jewelry stores). I soon found out I wasn't dealing with a stranger, but rather immediate best friends. Jill and her sons spent a good deal of time measuring, weighing, and examining my stone so we knew all identifying marks. Once we had a setting picked out and left a deposit, she gave me her cell phone number so we could be in touch while the ring was being made. I never expected her to give updates several times a week while the ring was being casted! When the ring finally came in I was able to confirm it was in fact the same diamond I had sent out. Honestly I never expected my experience to be so personal or exceptional. The finished results were above and beyond my wildest dreams and I think the pricing was very fair. I highly recommend Enchanted Jewelry to everyone I know, regardless of whether it's an engagement ring, watch, or earrings. They have a good selection and are happy to order in whatever you need. My fiancée and I plan on returning here for our future wedding bands and any other jewelry needs. Also, why wouldn't you choose a small family owned business over a big box store? It's a no brainer, go to Enchanted Jewelry!
