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Enchanted Garden Reviews

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Reviews

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  • Quality of service
    4.2 out of 5 rating
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  • Savannah
    Savannah Sent on 11/02/2025
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    Great Coordinator!

    We could not be happier with Enchanted Garden! From our initial consultation call to the big day itself, Enchanted Garden made us feel special, taken care of, and free of stress. Our day-of coordinator, Abby, was THE BEST. She was completely on top of every single logistic with responsive and timely communication consistently. She gave us invaluable piece of mind on the big day due to her consummate professionalism, competence, and attitude. We couldn’t have done it without her and we are eternally grateful that she was running the show. Thank you so much, Abby! We cannot recommend Abby and Enchanted Garden enough.
  • Shaadi
    Shaadi Sent on 07/30/2025
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    Amazing team!

    Michaela and Abby were awesome!
    They really helped making our wedding come true. They created a binder for our vendors, and really took charge to make us feel relaxed during such a hectic day. I felt reassured leaving everything in their teams hands!
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  • S
    Sarah Sent on 06/19/2025
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    Michaela was amazing!

    Highly, highly recommend Michaela! She was seriously so helpful and amazing! She kept everything running smoothly and made our wedding day stress-free. From managing vendors to keeping us on schedule, she handled every detail with professionalism and calm. This was especially needed since we had many outfit changes and some cultural aspects to the wedding.

    Before the wedding day, we set up a few meetings to go over the details. She was very responsive throughout the process and prompt to respond to texts/emails.

    I definitely recommend hiring her and her team!
  • Melissa
    Melissa Sent on 06/10/2025
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    Complete Peace of Mind

    We cannot recommend Michaela enough. From the first time we met, it was clear she was incredibly organized and detail-oriented—exactly what we needed for our day-of coordinator. She thought of everything we didn’t, handled last-minute changes like a pro (rain floor plan change, my printer stopped working), and ensured every detail was documented. Her attention to detail was unmatched. She even brought a full wedding binder that had everything from our timeline to vendor contacts to backup plans. It instantly put us at ease.
    Leading up to the wedding, she gave us great ideas and feedback on anything we were not sure about or had not decided on. We talked multiple times during our wedding month and did a venue walk through together to make sure we had all the details documented.
    On the day of the wedding, Michaela handled everything behind the scenes so smoothly. Every little thing we had planned was carried out with care and precision, and she navigated the inevitable small curveballs with calm professionalism.
    She struck the perfect balance between being professional and approachable. Our families and wedding party appreciated how clear and calm her communication was throughout the day.
    Having Michaela there allowed us to enjoy the day instead of managing it—and for that, we’re so grateful. If you’re looking for someone who is extremely organized, dependable, and genuinely invested in making your day go perfectly, Michaela is the one!

    — Melissa and Joseph, May 31, 2025
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    Christina Sent on 05/06/2025
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    Michaela made sure our wedding went perfectly.

    Michaela made sure our wedding went perfectly. She listened to what I wanted, and everything I envisioned was a reality. She worked extremely hard, and I truly appreciate all she and her assistants did for us. Thank you so much.
  • Taylor
    Taylor Sent on 04/21/2025
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    Great, easy experience!

    Michaela was the day-of coordinator for my recent wedding. She made our day so easy! Her knowledge and flexibility really helped us plan the perfect day for our vision. She took over vendor communications about a month before our event, but also graciously attended a venue walk-through with us before our contract started. We really appreciated her willingness to work with our timeline. I have a hard time trusting people to handle things for me, but Michaela made me feel so relaxed. She ran a nice and easy rehearsal for us, handled everything for the setup for our big day, and made sure everything got where it needed to be. She also kept us on time, which was a big deal. We’re so glad that we decided to work with her! She also has a lot of great decor available for use by clients.
  • Charles
    Charles Sent on 04/09/2025
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    Highly Recommended!

    Michaela and team are friendly, very easy to work with and affordable. Weekend Warriors Events highly recommend giving them a call for your event planning needs. They will take care of you for sure!
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    Barbara Sent on 02/03/2025
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    Amazing, professional, and helpful

    Michaela was the best! She was knowledgeable, she listened, and she made the day just go by so smoothly. I highly recommend her. My day would have been a mess without her!
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    Lisa Sent on 03/30/2024
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    Kayla is the best!

    Working with Kayla to create my daughter's wedding was amazing. She was so organized and paid attention to every detail, making the planning process easy. She really understood what my daughter wanted and made it happen. On the big day everything went smoothly thanks to her and we could just enjoy ourselves. I'm so thankful for all her help and would recommend her to anyone who wants their dream wedding to come true!
  • Shannon
    Shannon Sent on 03/30/2024
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    A kind soul and a great help!

    When we began planning our wedding I was extremely overwhelmed, we had tons of ideas but we didn't know where to buy items, who to book, how to combine our esthetics, how to make/run a website for guests, or what flowers worked for my husband and me. Then we met Kayla. I am not sure how best to describe her, she's essentially everything you need and things you didn't know you needed. She made all of our ideas come together seamlessly, and professionally while being caring and sweet, and we couldn't be happier. I will always recommend her to anyone I meet who is getting married! Thank you so much Kayla!
  • Tatyana
    Tatyana Sent on 05/01/2025
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    Good organizing skills

    We didn’t plan originally the budget for coordinator but had to do it to relief some stress of the wedding planning and Michaela had a very affordable pallet for our micro wedding. She’s still young and in the process of learning, so she has some room to grow, but overall she did very good job coordinating between the venue and guests during the wedding and reception. A couple of smaller things were not perfect, like missing cake decor (which was rectified by the venue manager) or no one helping the bride to change the dress for reception, but overall we were happy. Our recommendation to Michaela is to be more responsive via phone or email. In some instances I had to wait for over a day to hear back from her which only adds stress to the pre-wedding hype.
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    Madison Sent on 08/24/2025
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    If you love the ups and downs of a rollercoaster, this one’s for you!

    While initial planning phases showed promise with responsive communication and detailed preparation, significant issues arose with last-minute coordinator changes and execution gaps on the wedding day. The lack of transparency regarding staffing changes and inadequate briefing of the substitute coordinator created unnecessary stress during an important milestone event. Initial communication was thorough and professional, including a detailed 2+ hour planning call conducted one month prior to the wedding. A venue walkthrough was completed approximately 3 weeks before the event, which helped with organization and preparation. Throughout the planning phase, Michaela demonstrated consistent responsiveness via text and email communications. On the wedding day itself, Andrea performed adequately overall in her coordination duties. The most significant issue was the coordinator change communicated only 4 days before the wedding via text message. Throughout the entire planning process, the initial coordinator Michaela used first-person language when discussing wedding day responsibilities, creating a clear expectation that she would be present on the wedding day. There was no prior introduction or communication with the substitute coordinator Andrea until the week of the wedding. When contacted, the substitute coordinator was unfamiliar with contracted services and specific wedding details that had been previously discussed and confirmed. Several contracted items, including the emergency kit and steamer, she was not familiar with. Additionally, physical limitations regarding equipment transport were only disclosed by the substitute coordinator on the day before the wedding, creating last-minute concerns about service delivery. The substitute coordinator indicated that wedding guests and groomsmen would need to assist with carrying speakers and moving decorations from the venue's back room if items were too difficult for her to transport independently, placing unexpected responsibilities on the wedding party. During the event, audio equipment was left unprotected during rainfall, resulting in damage and no speaker. When assistance was requested to help the bride navigate from the outdoor ceremony to the reception during the rain, the coordinator declined, stating she needed to move decorations instead. Throughout the event, there were multiple instances where the coordinator directed questions to the bride and family members rather than working directly with venue staff, which disrupted the celebration. Clients are responsible for personally returning or mailing rented company decorations after the event, if the coordinator isn’t at the event until the end. In the end, while our day was wonderful despite minor setbacks, a 30 person wedding really shouldn’t cause this much stress and confusion.
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    Alex Sent on 05/14/2025
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    So disappointing

    It is with deep disappointment that I write this review to share our experience with Enchanted Garden Event Planning, in the hope of preventing others from facing similar distress on their special day.

    Firstly, Michaela arrived late, setting a negative tone for the day. When she finally arrived, she didn't greet me, the bride, which felt incredibly disrespectful and unprofessional.

    When my new husband left a review detailing our experience, Michaela responded by blaming me for some of the issues. This was incredibly hurtful, as I had tirelessly planned every detail to ensure our day would be perfect. As a coordinator, it was her job to provide feedback and guidance. She didn't give me any notes or suggestions, leaving me unaware of what needed to be changed. Michaela claimed that the name tags were unorganized, but the name tags were for 63 people with a chart and should not have taken two hours to organize, even if they were out of order.

    My bridesmaids, groomsmen, and parents had to step in to decorate the ceremony space because Michaela didn't do her job. Her assistant took a smoke break during a moment of chaos, adding to the disorganization.

    Michaela didn't familiarize herself with the labeled boxes of decor I had prepared. She forgot two boxes at the house when she went to the reception venue. She didn't guide our guests properly, resulting in the loss of the special moment when people should have seen me walk down the aisle.

    Michaela didn't facilitate with any of our vendors. Several vendors even saw the chaos and stepped in outside of their scope to help us. The groom was outside in his suit, sweating and dealing with the sound system. The ceremony started late as well.

    When we arrived at the reception, nothing was decorated. I provided Michaela with everything she needed and more, including additional decor without a specific plan. She couldn't use her imagination to utilize the decor and got stumped because she didn't have specific instructions for these pieces, leaving them unused. At the reception, my guests had to take over and hang things while I was downstairs sobbing and uncontrollably shaking.

    During the process she even made me feel silly because I provided her with a binder containing photos and details of everything, and she told me that I didn't need to because she would handle it. I don't want to think how the day would have unfolded if I hadn't prepared as I did. Her assistant also undermined my instructions to staff about leaving the rentals outside for pickup, resulting in me having to drive to drop them off the day after my wedding.

    Michaela was let go during the reception due to her unfriendly demeanor and lack of coordination. Her actions and attitude throughout the day were unacceptable and caused immense stress and disappointment.

    In conclusion, our experience with Michaela was profoundly disappointing. Her lack of professionalism, attention to detail, and coordination skills resulted in a wedding day filled with chaos and stress.

    While Michaela did provide us with a full refund immediately, which was appropriate given the situation, at that point, getting a refund was the least of our concerns. No amount of money can give us our wedding day back. I strongly recommend that others consider these factors when selecting a wedding coordinator. Our special day was significantly impacted by Michaela's actions, and I would not recommend her services to anyone seeking a reliable and professional coordinator.
  • Ricky
    Ricky Sent on 05/12/2025
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    Nightmare experience

    We regret hiring Michaela, the owner of Enchanted Garden Event Planning, as our wedding coordinator. Her performance was nothing short of disastrous. From start to finish, she exhibited a shocking lack of organization, professionalism, and respect for the event and the people involved.
    She arrived late, was visibly irritated and impatient throughout the day, and failed to execute even basic responsibilities. Instead of ensuring a smooth experience for the bride and groom, she argued multiple times with the bride, the mother of the bride, the maid of honor, and other members of both wedding partners’ families and wedding party. At one point, the bride was even forced to set up for her own wedding, standing in front of guests before walking down the aisle—all because Michaela and her team failed to prepare in time.
    Beyond the sheer disorganization, her lack of professionalism was appalling. Guests were put to work, one staff member smoked near the bride, and the seating arrangement was completely mismanaged, causing unnecessary chaos. With how unhelpful and unaware Michaela was, you would have thought this was the first wedding she had ever encountered. Her poor planning and behavior led to so many avoidable issues that, ultimately, she was fired midway through the wedding—a decision we did not take lightly but felt was absolutely necessary.
    A wedding should be a joyful, seamless experience for the couple, their families, and their guests. Instead, our day was filled with stress due to Michaela’s actions. And even the day after, instead of reminiscing about the beautiful moments of our wedding, we were left feeling embarrassed and regretful about how it all unfolded.
    While Michaela was undoubtedly responsible for this disaster, we recognize that she cannot take all the blame. Both my bride and I saw many red flags throughout the planning process and still chose to go forward with her. As much as we are disappointed in Michaela, we are also disappointed in ourselves for hiring her.
    If you want a coordinator who will respect your wishes, treat your wedding with care, and bring professionalism to your most important day, do not hire Enchanted Garden Event Planning. Learn from our mistake—we ignored the warning signs, and it cost us one of the most important days of our lives.
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