Empire Cigar Company Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
17 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.8 out of 5 rating4.8
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Van B. Sent on 05/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service, Great Experience
The cigars were phenomenal!!!! -
Quality of service
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Chris Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chris Caldwell
The cigars are the best! Customer Service and responsiveness are top quality! -
Quality of service
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Ty Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
I would recommend this vendor!!!!!! -
Quality of service
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Kim H. Sent on 05/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smooth and easy
Decided to go with this vendor because I have a unique setup, even with my set-up he was able to accommodate my special need. I will definitely be a returning customer...thank you for bringing back TRUE customer service. -
Quality of service
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Tommy Sent on 06/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The First Experience
It was a great experience especially for my first time enjoying a cigar. Since this, I’ve ordered more from this vendor and have continued to enjoy the cigar experience. -
Quality of service
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Marc Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Always professional
Mr. Byrd is always very professional, his prices are exceptional and he always makes sure he has what is needed for the events. He takes the time to explain the proper way to not only select but also smoke the cigar. -
Quality of service
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Christopher Sent on 05/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr Christopher Weston M.Ed
I have used Empire cigars for over 5 different events. Truly satisfied everytime. -
Quality of service
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Randy Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Superb Service
This company is customer centered as well providing a quality product!!! -
Quality of service
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S. W. Sent on 05/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All around
All around great service and product. This is just what I am looking for. Thank You again. -
Quality of service
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Otis Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Byrd wedding
I was the groomsmen in a wedding where the Groom Gave us empire cigars and a travel humidor. These cigars a had a smooth pull, with full flavor. The owner of the cigar emporium was a very nice, and helpful brother. I still occasionally order cigars for him and looking forward to his new line. -
Quality of service
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Honey Sent on 05/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Knight
The Knight is one of my favorite mild cigars to go to. -
Quality of service
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Darrien Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Efficient
This company has great quality and customer service with very reasonable prices. -
Quality of service
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Dulaa Sent on 05/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome very great presenation
Great Cigars great guy really enjoyed the event -
Quality of service
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Brandon Sent on 05/26/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great service and knowledge
Jeremy has a great rapport with his customers and is very knowledgeable about the world of cigars. He makes it easier to understand all of the different terminology that is used and what it all means -
Quality of service
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Devin Sent on 05/26/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good Customer Service
Great cigars He made sure that I got what I need to satisfy my smoke -
Quality of service
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Joshua Sent on 05/29/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience. After trying his cigars the first time wanted to share with all my friends
Excellent service great experience -
Quality of service
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Laquita Sent on 05/26/20224.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Get what you WANT
If you are looking for it, look no further! It’s here! Complete satisfaction guaranteed! Professional, on time and tastyyyyyy!!! -
Quality of service
Are you interested?
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