Elliot Claire London Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
54 Reviews
84% recommend it
-
Quality of service 4.2 out of 5 rating
-
Average response time 4.4 out of 5 rating
-
Professionalism 4.3 out of 5 rating
-
Value 3.9 out of 5 rating
-
Flexibility 4.1 out of 5 rating
-
Mara Sent on 01/18/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I ordered a spring dress, it came on time but the size was a bit large. I spoke with lovely Regina of customer supports, she made sure which size was the best for me for this specific dress (after she asked for my measurements) and I got my replacement asap :).
Great service, friendly and direct customer supports team, excellent garment and sewing quality. Thanks!I ordered a spring dress, it came on time but the size was a bit large. I spoke with lovely Regina of customer supports, she made sure which size was the best for me for this specific dress (after she asked for my measurements) and I got my replacement asap :).
Great service, friendly and direct customer supports team, excellent garment and sewing quality. Thanks! -
Quality of service
-
User1390653 Sent on 10/21/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
great price great quality.....................................................great price great quality..................................................... -
Quality of service
-
Johanna Sent on 01/12/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I haven't purchased a wedding dress yet - but I have definately fallen in love with one. I am more than likely going to purchase.I haven't purchased a wedding dress yet - but I have definately fallen in love with one. I am more than likely going to purchase. -
Quality of service
-
Natalie Sent on 08/19/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful dress, looks better in person. I can't confirm that the size is correct becuase I bought the dress one size up due to that being the only size available. But it's gorgeous on and I can't wait to get it fitted so its perfect. I think it would be nice if I could have the company do my alterations at least the hem due to the bottom written detail. I'm very short, 5' even, and this dress will have to be shortened considerably to accommodate my size and due to the detailing, a creative alteration is necessary. But I am still so excited to have the dress and can't wait for our military ball in January '14!Beautiful dress, looks better in person. I can't confirm that the size is correct becuase I bought the dress one size up due to that being the only size available. But it's gorgeous on and I can't wait to get it fitted so its perfect. I think it would be nice if I could have the company do my alterations at least the hem due to the bottom written detail. I'm very short, 5' even, and this dress will have to be shortened considerably to accommodate my size and due to the detailing, a creative alteration is necessary. But I am still so excited to have the dress and can't wait for our military ball in January '14! -
Quality of service
-
Margie Sent on 01/27/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I ordered a dress from Elliot Claire to wear for my daughter's wedding. While I initially was hesitant about ordering a dress sight unseen, I would have no qualms about doing so again through Elliot Claire. Any questions I had were answered promptly via email and the dress itself was beautiful and well-made. The only snafu occurred when the dress was sent earlier than promised (and I was away on a trip), but the problem was resolved with no difficulty. Unfortunately, the dress does not look quite as good on me as I had hoped and I am returning it. Here, too, the Elliot Claire salesperson has been professional, pleasant, and helpful. I would strongly recommend purchasing a dress from Elliot Claire based on my experience.I ordered a dress from Elliot Claire to wear for my daughter's wedding. While I initially was hesitant about ordering a dress sight unseen, I would have no qualms about doing so again through Elliot Claire. Any questions I had were answered promptly via email and the dress itself was beautiful and well-made. The only snafu occurred when the dress was sent earlier than promised (and I was away on a trip), but the problem was resolved with no difficulty. Unfortunately, the dress does not look quite as good on me as I had hoped and I am returning it. Here, too, the Elliot Claire salesperson has been professional, pleasant, and helpful. I would strongly recommend purchasing a dress from Elliot Claire based on my experience. -
Quality of service
-
Emma Sent on 12/18/20125 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The wedding dresses are beautiful and definately what I am looking for/see myself in on my wedding day. I would recommend this site to my friends.The wedding dresses are beautiful and definately what I am looking for/see myself in on my wedding day. I would recommend this site to my friends. -
Quality of service
-
Gemma Sent on 04/20/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing dress!! In a class of it's own. I am very happy with the service so far....Amazing dress!! In a class of it's own. I am very happy with the service so far.... -
Quality of service
-
Vanda Sent on 05/31/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The services and communication works quick and well. Dress were beautifully made, good quality, great price. Looks little bit different than on the picture. On the picture looks more gently and in the real more reach. But I would not see that like a problem. Everybody should count with that. Still very nice. Just I would not recommend to shop through the internet to somebody who is not at least 170 cm tall and have not standard type of body. I am very petite and the dress did not fit to me. Even when usually I am number 8. I were lost. I had to send it back.The services and communication works quick and well. Dress were beautifully made, good quality, great price. Looks little bit different than on the picture. On the picture looks more gently and in the real more reach. But I would not see that like a problem. Everybody should count with that. Still very nice. Just I would not recommend to shop through the internet to somebody who is not at least 170 cm tall and have not standard type of body. I am very petite and the dress did not fit to me. Even when usually I am number 8. I were lost. I had to send it back. -
Quality of service
-
Jim Sent on 04/14/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I'm pleased by quality and speed; the dress is fantastic
My daughter's wedding will take place on July 20th
Could you recommend me which type of hat or accessories I can wear knowing that I have the short hair, and if you know a good website
CordiallyI'm pleased by quality and speed; the dress is fantastic
My daughter's wedding will take place on July 20th
Could you recommend me which type of hat or accessories I can wear knowing that I have the short hair, and if you know a good website
Cordially -
Quality of service
-
Gillian Sent on 01/10/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Fantastic Service & stunning dresses. Regina was extremely helpful & the dresses arrived within days of ordering. I'm just hoping they now fit all my bridesmaids perfectly!Fantastic Service & stunning dresses. Regina was extremely helpful & the dresses arrived within days of ordering. I'm just hoping they now fit all my bridesmaids perfectly! -
Quality of service
-
Anna Sent on 04/17/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I ordered three dresses for my bridesmaids. We had some doubts about sizes and shipping (outside UK) but Elliot Claire Ltd provided all help we needed. All replies to my e-mails were in max 2h.
The thing worth to be emphasized is that they really care about the size of bought dresses. To confirm the order it is necessary to send them measurements for double check. I find it as an amazing help.
Dresses look better in reality than in photos.
I would recommend Elliot Claire Ltd to everyone!I ordered three dresses for my bridesmaids. We had some doubts about sizes and shipping (outside UK) but Elliot Claire Ltd provided all help we needed. All replies to my e-mails were in max 2h.
The thing worth to be emphasized is that they really care about the size of bought dresses. To confirm the order it is necessary to send them measurements for double check. I find it as an amazing help.
Dresses look better in reality than in photos.
I would recommend Elliot Claire Ltd to everyone! -
Quality of service
-
Laura Sent on 02/04/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Hepful staff when I emailed and rang. Quick responce on the email which is goodHepful staff when I emailed and rang. Quick responce on the email which is good -
Quality of service
-
Carol Sent on 01/17/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The dresses arrived beautifully packaged and expertly made: such great value and fantastic designs.The dresses arrived beautifully packaged and expertly made: such great value and fantastic designs. -
Quality of service
-
User1085107 Sent on 02/05/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I didn't want a ball gown style wedding dress and Elliot Claire had so much more choice than other places. The fit was good, and they even messaged me to check measurements just in case. Dress is beautiful and comfortable.I didn't want a ball gown style wedding dress and Elliot Claire had so much more choice than other places. The fit was good, and they even messaged me to check measurements just in case. Dress is beautiful and comfortable. -
Quality of service
-
User1089125 Sent on 02/11/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
beautiful gowns and great servicebeautiful gowns and great service -
Quality of service
-
Anna Sent on 01/24/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful! I adore this shop!Beautiful! I adore this shop! -
Quality of service
-
Sofia Sent on 02/06/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfect service, excellent quallity!!!Perfect service, excellent quallity!!! -
Quality of service
-
Sophie Sent on 02/17/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
SUper! Super! Super! Excellent service and very good quality. i'm satisfied from the dress. They helped me alot and i had perfect communication.SUper! Super! Super! Excellent service and very good quality. i'm satisfied from the dress. They helped me alot and i had perfect communication. -
Quality of service
-
User1175450 Sent on 05/27/20134.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Thank you, I love my wedding dress and I cant wait to wear it on my wedding!Thank you, I love my wedding dress and I cant wait to wear it on my wedding! -
Quality of service
-
User1077990 Sent on 01/26/20134.9 out of 5 rating
-
Quality of service 4.5 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Mix up with dress size but all sorted quickly. Lots of correspondence so I Didn't need to panic. great dress and value.Mix up with dress size but all sorted quickly. Lots of correspondence so I Didn't need to panic. great dress and value. -
Quality of service
-
Anna Sent on 01/24/20134.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely wonderful shop with wonderful dresses!Absolutely wonderful shop with wonderful dresses! -
Quality of service
-
User2148069 Sent on 05/26/20154.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I bought my wedding dress in Elliot Claire after visiting their shop in London. I ended up choosing the very first dress I tried on there!
I was rather daunted about looking for a dress as I had looked at some websites belonging to the "posher" shops online and hadn't found anything at all I liked. I needn't have worried though as from the moment I entered Elliot Claire I was able to relax. The girls there were so relaxed and easy to deal with. I tried on lots of different dresses in many different styles and was assisted by the quiet unobtrusive advice from Anthea who was fantastic. I bought a lovely classic dress and ordered it to made to measure which meant that I could customise different details to make the dress unique. The tailoring process was fantastic and Suzanne really made the dress fit me perfectly. It arrived about 2 and a half months after I ordered it and there was about another 3 weeks for alterations. This was much faster than some of the more expensive wedding dress shops.
I was delighted with my dress on the day - it fit me perfectly and it was fabulous that I had made it my own. I would definitely recommend Elliot Claire.I bought my wedding dress in Elliot Claire after visiting their shop in London. I ended up choosing the very first dress I tried on there!
I was rather daunted about looking for a dress as I had looked at some websites belonging to the "posher" shops online and hadn't found anything at all I liked. I needn't have worried though as from the moment I entered Elliot Claire I was able to relax. The girls there were so relaxed and easy to deal with. I tried on lots of different dresses in many different styles and was assisted by the quiet unobtrusive advice from Anthea who was fantastic. I bought a lovely classic dress and ordered it to made to measure which meant that I could customise different details to make the dress unique. The tailoring process was fantastic and Suzanne really made the dress fit me perfectly. It arrived about 2 and a half months after I ordered it and there was about another 3 weeks for alterations. This was much faster than some of the more expensive wedding dress shops.
I was delighted with my dress on the day - it fit me perfectly and it was fabulous that I had made it my own. I would definitely recommend Elliot Claire. -
Quality of service
-
User1303643 Sent on 08/27/20134.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Because it was a standard size and in stock, Elliot Clare was able to provide me the dress I ordered within 3 days, including overseas delivery; the dress is lovely, and of very good quality for the price.
I anticipated having to make certain alterations, and it looks like those will be easy through my seamstress--however, part of the dress (the beading) was not as I expected, and was of a color and style I didn't love. I asked for assistance, and Elliot Claire's customer service representatives sent me, promptly and free of charge, a set of alternate beads to aid in making those alterations. They seem committed to producing quality dresses and making customers happy.Because it was a standard size and in stock, Elliot Clare was able to provide me the dress I ordered within 3 days, including overseas delivery; the dress is lovely, and of very good quality for the price.
I anticipated having to make certain alterations, and it looks like those will be easy through my seamstress--however, part of the dress (the beading) was not as I expected, and was of a color and style I didn't love. I asked for assistance, and Elliot Claire's customer service representatives sent me, promptly and free of charge, a set of alternate beads to aid in making those alterations. They seem committed to producing quality dresses and making customers happy. -
Quality of service
-
User1202927 Sent on 06/17/20134.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 4.0 out of 5 rating
Very attentitve and devoted to me as a client.Very attentitve and devoted to me as a client. -
Quality of service
-
User1201376 Sent on 06/15/20134.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The staff were great in helping me sort out my dress! Asked tons of questions and they replied in a friendly manner. The dress was amazing! exactly how it looked like on the website and it fit me well. Would definitely buy more dresses from Elliot Claire.The staff were great in helping me sort out my dress! Asked tons of questions and they replied in a friendly manner. The dress was amazing! exactly how it looked like on the website and it fit me well. Would definitely buy more dresses from Elliot Claire. -
Quality of service