Courtney P. Sent on 10/26/2020
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Quality of service
1.0 out of 5 rating
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Average response time
3.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
4.0 out of 5 rating
Brides, Beware
Avoid this photographer. I trusted the judgment of Debra to take wonderful, lasting memories. She arrived with a broken lens (of which she was aware), so many of the entrance shots were lost.
Instead, our wedding album is full of staged, unflattering photos, shot at an awful angle, where I stand barefoot (even though I was advised numerous times my feet were not visible).
The worst part of the entire ordeal, however, was her behavior at lunch. Debra scolded my husband and me when she brought up the discussion of children, stating it is necessary to have them make my parents happy. She then dragged my mother into the conversation, demanding her views on it. I felt sick. Debra then proceeded to criticize those at Theme Parks who use a Disability Pass. My father-in-law, who uses such pass, looked on in awe. Never have I felt so disrespected in my life.
When I reached out to Debra with these challenges, she hardly apologized for her behavior. When I asked her how to fix the situation, her response was to photo-shop my shoes into the photos and touch them up more, which is unacceptable; there was no offer of compensation or reshoots.
Avoid this photographer. I trusted the judgment of Debra to take wonderful, lasting memories. She arrived with a broken lens (of which she was aware), so many of the entrance shots were lost.
Instead, our wedding album is full of staged, unflattering photos, shot at an awful angle, where I stand barefoot (even though I was advised numerous times my feet were not visible).
The worst part of the entire ordeal, however, was her behavior at lunch. Debra scolded my husband and me when she brought up the discussion of children, stating it is necessary to have them make my parents happy. She then dragged my mother into the conversation, demanding her views on it. I felt sick. Debra then proceeded to criticize those at Theme Parks who use a Disability Pass. My father-in-law, who uses such pass, looked on in awe. Never have I felt so disrespected in my life.
When I reached out to Debra with these challenges, she hardly apologized for her behavior. When I asked her how to fix the situation, her response was to photo-shop my shoes into the photos and touch them up more, which is unacceptable; there was no offer of compensation or reshoots.
