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Ella Park Bridal Reviews

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Reviews

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    Kelly Sent on 05/25/2023
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    Very Special Experience

    I can’t say enough good things about Ella Park and my consultant Alex! I will be the first to admit that I was a difficult bride because I knew exactly what I wanted but also had no clue. Alex was so patient with me, listened to me, and really took all of my feedback. She was so respectful of my budget and made me feel very comfortable with ever part of the process. I never felt pressured only supported. After about 6 stores and probably well over 100 dresses, I found the one and am absolutely obsessed. If you want an amazing experience this is the place to go. I also used them to preserve my dress after the wedding and it was so easy! I just walked in with it and filled out the paperwork. It will be shipped back to me in a few weeks!
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    Faith Sent on 02/23/2022
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    Wedding dress

    Ella park is amazing! Went in with one thing in my head and ended up falling in love with my dream dress! Lizzie is the best!
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    Amber Sent on 11/03/2020
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    Absolutely Amazing Experience

    Ella Park Bridal is fantastic. From finding the dress of my dreams to ordering it to getting it altered - my entire experience was amazing. Everyone there very welcoming, knowledgeable, and fun to be around. Shout to to Lizzie for making my first appointment such an enjoyable experience and for helping me find the dress of my dreams! I would HIGHLY recommend Ella Park Bridal to anyone in the market for a wedding dress - you won't be disappointed.
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    Ashlee Sent on 06/24/2020
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    Elizabeth was excellent!

    Elizabeth was very patient, friendly, made my experience at Ella Park bridal top notch.
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    Elinor Sent on 12/13/2018
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    THE BEST Staff & Selection

    I cannot say enough good things about Ella Park!! We used them for styling our men as well as buying my wedding dress!

    Lizzy helped us style our men as well as getting measurements from all of them; they're a handful (because they're men, let's be honest here) and she was fantastic with them all.

    Tiffany aided me with my dress. She made the entire process so easy and fun. As someone who has never imagined my wedding dress, I walked in with an open mind. She walked me through several dresses before asking me "Do you trust me?" and bringing me the 10th dress. This dress was THE ONE. It was completely different than what I had described that I had looked at, but it was absolutely the one that was perfect. I can't thank her enough for spending so much time with me and taking a chance with dresses that I might not have picked out myself.
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    Sherri Sent on 08/08/2017
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    This place is amazing, you get the whole experience! The girls are wonderful, I highly recommend this place!
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    Megan Sent on 04/08/2017
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    Had a great experience. First place I shopped and the third dress I tried on. I knew it was exactly what I wanted. Very helpful and helped me stay within my budget. Exactly what dress shopping should be!
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    User2997184 Sent on 03/09/2017
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    We purchased one of my bridesmaids' gowns here. We had such a good experience! The consultant helped us find a designer and color we loved and helped pick the right style for that bridesmaid.
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    Mallory Sent on 02/20/2017
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    Ella Park Bridal helped me look incredible on my big day! They helped with several of my questions and also helped my flower girl and groomsmen look perfect as well!
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    Mary Sent on 12/18/2016
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    I LOVED getting my dress, bridesmaids dresses, and tuxes at Ella Park bridal. The staff is so friendly and accomodating. Katie was my consultant and she made me feel at ease at all times and connected with me on a personal but professional level. The only problems I had was that the seamstress was a little rude and the tuxes did not fit a few of my men the first time they came in.
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    Whitley Sent on 09/05/2016
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    I found my dream dress here! I did not want a strapless dress, and Melanie (my consultant) brought me a strapless dress that was gorgeous. She told me to try it one anyways, and when I came out she had straps that matched my dress PERFECTLY to attach to the dress! She took the time to literally put together my dream dress! There isn't any other place I would rather recommend than Ella Park Bridal!
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    Devyn Sent on 06/27/2015
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    When I went wedding dress shopping I thought I knew what I wanted. After some failed attempts I was a little discouraged until my perfect consultant told me she knew just what I wanted. Little did I know she came back with the most beautiful dress! Not only did I find my dream dress, but so did my mother, and all 7 of my bridesmaids! We had such a great experience at Ella Park Bridal and I would highly recommend them to everyone!
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    User6777133 Sent on 06/21/2015
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    Very helpful and accommodating staff.
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    User1997555 Sent on 01/05/2015
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    My experience with Ella Park was wonderful. When I walked in (a few minutes late), I was greeted by my consultant, Melanie, who had a smile on her face the entire appointment. I noticed my name on a white board behind the main desk along with the other brides who had appointments that day. It was such a nice touch and it really made me feel welcome. I got to search through the racks for my style at my own pace and when my appointment took a sour turn (due to my mother), Melanie stayed on track and on my side so I found the perfect dress for me.
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    User1902422 Sent on 11/03/2014
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    Everyone at Ella Park was amazing, we got all of our attire there!
    1 bridal gown
    3 bridesmaids gowns
    6 tuxes

    Amazing look and alterations department!
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    User925352 Sent on 09/06/2012
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    I had the greatest experience with the staff at Ella Park. From the woman who helped me find my dream dress to the woman that did the alterations on my dress. They were so flexible as I am from about three hours away. I was able to schedule my dress fittings around when worked best for me and it was such a pleasant experience. If I need a formal dress for any event, I will look there. I highly recommend Ella Park, they have a great selection and the prices are fantastic.
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    Cristina Sent on 01/14/2012
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    I ordered my bridesmaids' dresses from EllaParkBridal.com and had a great experience. The prices were the cheapest I found for the dresses I was looking for, and you can customize the colors, length, ship time, etc. (as long as the original designer allows this). They gave me free shipping and even included a free gift for each of the girls! The dresses came in earlier than expected and were perfect! Beautiful! The colors and sizes were exactly what I ordered. Now they just have to get them altered a bit and we're all set for my wedding in March! All throughout I never had a problem, the website is super easy to use, and the customer service is good too. I received a confirmation e-mail, a shipment e-mail, and at one point I asked them the expected delivery date again (they provide it on the site) and was answered very promptly. Overall I would definitely recommend!
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    Amanda Sent on 11/21/2009
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    Beautiful dresses!
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    Michele Sent on 09/22/2021
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    Great experience

    Our consultant was awesome to work with and very helpful
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    User2201901 Sent on 06/29/2015
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    I truly enjoyed my experience at Ella Park! The ladies there were very helpful and knowledgeable. I had been warned about bridal shops and extremely expensive alterations, several told me to not even bother having a quote done because it would be outrageous. I was pleasantly surprised to find that my alterations were, in fact, very reasonable. Sharon, the alterations lady, is very friendly as well!
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    Matthew Sent on 12/12/2015
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    The tux rentals through Ella Park were great. They made sure we all got our rentals picked up in time to get replacements if necessary (which no one did, even my out of town 6'9" groomsman!)
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    Christen Sent on 10/24/2015
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    I love the system that they use at this shop. They give you colored cardstock to place in the dress bags and your consultant pulls all of the selected dresses. The store also has all dresses organized by fabric, shape, and designer. I love it! Lisa was my consultant, and although she was eccentric, she was supportive, thorough and patient. She pulled dresses that she thought would suit my body type and style, and offered some helpful advice. I wish we were served champagne or coffee but with all of those gorgeous dresses I don't blame them haha I cannot wait to walk down the aisle in my Stella York gown.
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    User1541800 Sent on 02/23/2014
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    I am thrilled to have found my dress at Ella Park Bridal. Their team was extremely helpful in helping me find the dress that I have always dreamed of. The quality and value of bridal gowns is amazing. I also appreciated picking out my wedding shoes there as well, making Ella Park Bridal a "one stop shop" for nearly all bridal and bridal party attire.
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    User2278499 Sent on 08/19/2015
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    I had a good experience with Ella Park. I found my dream dress in only one trip to the boutique. They worked with me on ordering the dress as late as possible as I was losing weight and wanted the most accurate size. The only alterations I needed were inserting cups into the top of the dress and adding a bustle - both were done nicely and in good timing. My only issue was that my veil and tiara were apparently on backorder and no one informed me. I was told when to pick up my dress and accessories and upon arrival the veil and tiara had not come in yet. They ended up coming in as promised just 3 days before the wedding and everything worked out - just was a little scary getting down to the wire
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    Ronda Sent on 09/17/2013
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    I loved shopping for my gown here. Lovely fitting rooms with seating for my guests. The dresses are gorgeous and priced reasonably. Good sales staff too.
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    Christy Sent on 02/25/2016
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    Jackie was my bridal consultant and she was great. She was very sweet and she made me feel a lot more comfortable than some experience I had at other wedding dress shops. She didn't rush me and let me try on dresses several times if need be. I really appreciated that. Also Sharon in alterations was great on working with me to ensure my dress would be completed in time. The dress was beautiful....I could have made it better, but with what they had to work with they did great!
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    User2450850 Sent on 01/28/2016
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    I'm a particularly indecisive person, so choosing a wedding dress was a little bit of a long journey for me. I went to a couple of different shops, but Ella Park gave me what I was looking for. I worked with Melanie, and she was so great. She listened to what I wanted, and pulled things that matched my ideas. I went back 3 times, each time with a totally different picture in my head, and she adapted, no problem. She was great to work with, and ordering was very simple process. I can't wait for the dress to come in! Just one note, if you're looking for a dress on the cheaper side, this probably isn't the best option. I know most of what I tried were in the $1000 range.
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    Catherine Sent on 11/07/2015
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    Although I tried on about five dresses, I bought the first one I tried on. An Essence of Australia. The initial experience was fine and we were able to get a discount on a veil and jewelry if we bought the same day I tried on. So that saved us a little money.

    That said, I had trouble with the fit. I had to buy a bigger dress so it could fit my bottom half but it needed to be taken in quite a bit on top. The seamstress wanted to make the dress very tight on me and she made me feel awkward when I said I didn't have enough breathing room-- telling me it's not going to fit like street clothes. I insisted I needed more room so she took out the pins and pinned it again. It seemed a lot better than what it was so I approved it. When I went to my next fitting the bust wasn't right and when I leaned back or lifted my arms up, I could see right down my front. So she fixed that for the next fitting. I was so focused on my indecent exposure that I didn't realize that the dress was still smaller in the ribs than I wanted. Since I lived out of town, my mom picked up the dress and when I tried it on at home and actually spent some time in the dress I realized I still couldn't breathe properly. When I breathed out, the clasp at the top of the zipper would pop open. It was a very cheap clasp and my mom actually sewed in a better one. That helped only slightly and it turned out that I would have to make a trip back to have it let out about a week or two before the wedding. They worked very quickly on it and got it back to me the very same day. It was much better. They did the extra work for no extra charge but I think we could have saved some of the hassle if the seamstress were more receptive to what I said in the first place.
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    Jamie Sent on 06/24/2015
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    My dress I loved, they have good quality dresses, my only complaint is with alternations, I really liked the alterations lady (sharon) the first time I went, BUT for my final fitting I added a belt I paid over $300 for and it was " forgotten about" and not even added to the dress, the top of my dress didn't look like it had been brought in at all like I had asked. The worst part about the alterations, two of my bridesmaids complained that the lady would not hem their dresses where they wanted them to be hemmed so they wouldn't fall, and the alterations were so bad one of my friends was literally hemming and altering and sewing peoples dresses right before our ceremony. At least 3 of the 4 brides maids dresses were being sewn up and taken up by my friend that does alterations because all their dresses weren't taken in and hemmed correctly…. soooo I would make sure she does what she says she's going to do. ( just my opinion)
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    User2195758 Sent on 06/24/2015
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    They took from me, what I believe is my right, to have a joyous experience in buying my wedding dress. I would never recommend anyone who lives more than 30 minutes away, to buy your dress here. I can promise you that they will not accommodate you and will make you feel like THEY’RE the ones doing YOU a favor. Katie made me and my mother, feel like we were totally beneath her and at one point, insulted the competence of my bridesmaids. The only person who helped me was Sharon, and I didn’t even have my alterations done there. It was a truly horrendous experience and it makes me so incredibly sad to know that this is what I’ll remember about my beautiful wedding dress.
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    Rachael Sent on 07/01/2019
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    Horrible unprofessional staff

    The staff was extremely rude to me and my mom! I cannot believe that this place is in business when they deal with customers with such disrespect. I called them to inquire about my bridesmaid’s dress and their exact words were “we don’t need too many hands in the pot” acting like I shouldn’t call ask about my own purchase? I was told by a fellow bridesmaid that some of the dresses were ruined in transit.. I would that was worthy of a phone call so I decided to check on my dress. Previously, I was told by a worker that all the dresses were made from the exact same dyed fabric so there weren’t any variances. My friends received texts about their dresses being ready so I just called to check on my own. My mom called back after hearing how they treated me and the manager Steve was extremely rude to her. He said “we are all family here so I have nothing to say to you”. He didn’t apologize for how his staff was treating a customer AT ALL. This establishment is an embarrassment to the community and I would advise all future brides and bridesmaids to beware. If I was a bride and was treated like this... I would find a new dress immediately.. no matter the cost. I will never work with this establishment again.
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    User1152480 Sent on 05/04/2013
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    The dresses available are beautiful. Some of the staff was very helpful. Other members of the staff have a distinct superiority complex. The alterations woman is very forceful and aggressive with her opinions, leaving little room to explain what you really want done. My family has now bought a total of three gowns from this shop. The first gown was for a wedding that fell through and they would not return or discount the dress even though it had never left the salon. The second, and third dresses were mine. I purchased the first dress well in advance of the wedding and decided I was looking for something else down the road. This dress had also never left the shop and they were extremely inflexible when it came to purchasing the new gown. They would not take the original gown back nor give us a rebate or discount on the second gown. The second gown cost more than the first and I was devastated to be stuck with a dress I really didn't want. Overall the shop is clean, the staff is intimidating, the dresses are beautiful, but for the amount of money you spend, please go somewhere they treat you like gold. On my wedding day my dress was too small in the bust because the wrong size cups were sewn in and the alterations woman wouldn't hear of correcting the situation without a ridiculous fee.
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