DoubleTree by Hilton Hotel Wichita Airport Reviews
DoubleTree by Hilton Hotel Wichita Airport
Wichita, KS4.6 out of 5 rating, 10 Reviews
4.6
10 Reviews
Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
10 Reviews
92% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
10
Weddingwire
4.6/5
10 reviews
Google
4.4/5
1535 reviews
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Winnie N. Sent on 09/19/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked with Kari planning my wedding she was very nice available and cared about us. Made sure we got everything we asked for this the kind person y
Amazing job was done on this day and everything was excellent what we asked for and moreAmazing job was done on this day and everything was excellent what we asked for and more -
Quality of service
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Theresa Sent on 05/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We held our daughter's wedding reception here. Cassie, the catering director, is so professional and patient. She met with us numerous times to plan the event, to answer our questions and to help with decorating ideas. The staff did all the prep work and decorating for the event. That alone was worth the money. The special lighting, the punch fountain, the linens, the delicious dinner all came together to create a beautiful way to celebrate the wedding. We are extremely pleased with this venue choice. We are still hearing how beautiful everything was from our friends.We held our daughter's wedding reception here. Cassie, the catering director, is so professional and patient. She met with us numerous times to plan the event, to answer our questions and to help with decorating ideas. The staff did all the prep work and decorating for the event. That alone was worth the money. The special lighting, the punch fountain, the linens, the delicious dinner all came together to create a beautiful way to celebrate the wedding. We are extremely pleased with this venue choice. We are still hearing how beautiful everything was from our friends. -
Quality of service
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Karen Sent on 09/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
For my daughters wedding we viewed approx 8 venues to accommodate our reception requirements. After much consideration we choose the Doubletree by Hilton Wichita airport because of their space availability and general location being so convenient for out of town guest. Every interaction since then has confirmed that the Doubletree was the best choice for us, not only because of availability and location but also because of their commitment to providing a seamless and enjoyable experience. Cassie, the catering manager, was incredibly helpful with all of our questions. She went out of her way to address all issues above and beyond our catering needs. Her notes, designs, and suggested details for the venue space were beyond helpful. Cassie and staff were there the day of to ensure every detail was perfect and executed all plans beautifully. The Doubletree is the hole package from venue space to food to staff everything was just perfect we could not have been more pleased!
Thanks for making this day so special for our family!
-KarenFor my daughters wedding we viewed approx 8 venues to accommodate our reception requirements. After much consideration we choose the Doubletree by Hilton Wichita airport because of their space availability and general location being so convenient for out of town guest. Every interaction since then has confirmed that the Doubletree was the best choice for us, not only because of availability and location but also because of their commitment to providing a seamless and enjoyable experience. Cassie, the catering manager, was incredibly helpful with all of our questions. She went out of her way to address all issues above and beyond our catering needs. Her notes, designs, and suggested details for the venue space were beyond helpful. Cassie and staff were there the day of to ensure every detail was perfect and executed all plans beautifully. The Doubletree is the hole package from venue space to food to staff everything was just perfect we could not have been more pleased!
Thanks for making this day so special for our family!
-Karen -
Quality of service
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April Sent on 11/01/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When I first contacted the Hilton for my reception venue, I was surprised with how quickly they responded to my e-mail request and how helpful Pam was. She let me know all the costs and I knew just what I was paying for and my reception was perfect :)When I first contacted the Hilton for my reception venue, I was surprised with how quickly they responded to my e-mail request and how helpful Pam was. She let me know all the costs and I knew just what I was paying for and my reception was perfect :) -
Quality of service
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Kristen Sent on 05/11/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was almost the best part of the wedding. The chocolate is highly recommended. The price was high but i have never had a cake this good before so it was well worth it. They can do what ever flavor you want and any style you want. I took pictures of a cake i found on line and she was able to create it just like the picture. She is truly a great artist. I have had other cake but never like this. Its been a year since the wedding and I still get comments on the cake. This is an absolute must if you want to eat the best cake of your life. Plus she comes and sets everything up for you at your location so you don't have to worry about it. If you have the money for it, get it, you will not be sorry.My wedding cake was almost the best part of the wedding. The chocolate is highly recommended. The price was high but i have never had a cake this good before so it was well worth it. They can do what ever flavor you want and any style you want. I took pictures of a cake i found on line and she was able to create it just like the picture. She is truly a great artist. I have had other cake but never like this. Its been a year since the wedding and I still get comments on the cake. This is an absolute must if you want to eat the best cake of your life. Plus she comes and sets everything up for you at your location so you don't have to worry about it. If you have the money for it, get it, you will not be sorry. -
Quality of service
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Rachel Sent on 01/14/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The hotel staff were awesome to work with, everybody from planning with Cassie to the event itself. The front desk was always helpful. A great place to host as event.The hotel staff were awesome to work with, everybody from planning with Cassie to the event itself. The front desk was always helpful. A great place to host as event. -
Quality of service
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Lauren Sent on 02/17/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved having our reception at the DoubleTree. Here are a few reasons why:
- With a certain amount of catering purchased, the venue fee was waived.
- Pam, the catering manager, was incredibly helpful, resourceful, and professional. She has many well-deserved community awards hanging on her wall. I felt secure in her capable hands the entire time.
- Some decor, including centerpieces, candles, mirrors, and linens were free. Not only did this help our budget, but it gave me peace of mind knowing that it was at least one less vendor I had to contract with.
- the Value Date: we got married during a time that the hotel is less busy, so we got extras, including an extra room in the hotel for family or friends, a punch fountain at the reception, and a champagne toast for the entire party. We could have chosen an ice sculpture, as well. It added some fun to our wedding that wouldn't have been there otherwise!
- The food was delicious. We had many options to choose from. We did a plated chicken and vegetarian selection, and had a few appetizers to start.
- The layout is spacious and accommodating to a crowd. We were in the larger of the two ballrooms. Pam helped us work with the set-up crew to design a unique table layout.
- Nice rooms. I stayed at the hotel the two nights before my wedding. It was comfortable, clean, and a great place to host our guests.
If we could do it again, I'd choose the DoubleTree.We loved having our reception at the DoubleTree. Here are a few reasons why:
- With a certain amount of catering purchased, the venue fee was waived.
- Pam, the catering manager, was incredibly helpful, resourceful, and professional. She has many well-deserved community awards hanging on her wall. I felt secure in her capable hands the entire time.
- Some decor, including centerpieces, candles, mirrors, and linens were free. Not only did this help our budget, but it gave me peace of mind knowing that it was at least one less vendor I had to contract with.
- the Value Date: we got married during a time that the hotel is less busy, so we got extras, including an extra room in the hotel for family or friends, a punch fountain at the reception, and a champagne toast for the entire party. We could have chosen an ice sculpture, as well. It added some fun to our wedding that wouldn't have been there otherwise!
- The food was delicious. We had many options to choose from. We did a plated chicken and vegetarian selection, and had a few appetizers to start.
- The layout is spacious and accommodating to a crowd. We were in the larger of the two ballrooms. Pam helped us work with the set-up crew to design a unique table layout.
- Nice rooms. I stayed at the hotel the two nights before my wedding. It was comfortable, clean, and a great place to host our guests.
If we could do it again, I'd choose the DoubleTree. -
Quality of service
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User1429499 Sent on 11/09/20134.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was so nice to be able to have our reception at a hotel and close to the airport for our out of town guests. It is a beautiful space! Pam did an incredible job of making sure we knew of all the services that they provided. She also provided get recommendations for meals/beverages/appetizers based on our budget.
The only concern I had was the timeline for serving the meal during the reception. It was delayed which caused all the other activities to be delayed/changed/cancelled. I was very disappointed that the meals were not brought out in the timely manner that was said during our planning meetings.It was so nice to be able to have our reception at a hotel and close to the airport for our out of town guests. It is a beautiful space! Pam did an incredible job of making sure we knew of all the services that they provided. She also provided get recommendations for meals/beverages/appetizers based on our budget.
The only concern I had was the timeline for serving the meal during the reception. It was delayed which caused all the other activities to be delayed/changed/cancelled. I was very disappointed that the meals were not brought out in the timely manner that was said during our planning meetings. -
Quality of service
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Landon Sent on 09/24/20174.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Overall we had a spectacular wedding. We did find it to be challenging at times to get in touch with the coordinators but overall this is a fantastic venue with great food and exceptional wait staff.Overall we had a spectacular wedding. We did find it to be challenging at times to get in touch with the coordinators but overall this is a fantastic venue with great food and exceptional wait staff. -
Quality of service
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Nichole Sent on 08/09/20172.5 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 1.5 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 2.5 out of 5 rating
I recently had my wedding here in July. It turned out to be beautiful and Cassie Willis was amazing to work with. I love how they let us start setting up the night before and they didn't mind helping us. The bridesmaids and I rented a suite for the night before to stay in and it was beautiful! Doubletree gave my husband and I the same suite for free for the night of the wedding, loved that! I did have some issues with the manager of the kitchen and wait staff, I asked for my champagne bottles that I paid for and did not open because I wanted to take them with me and she was very rude to me and started talking under her breath about me as I walked away. It was very rude! We paid thousands for the food and we weren't allowed to box the leftovers up and take home, they said they throw it in the trash, felt like throwing money away! But I wasn't going to let any of that ruin mine and my husband's night! We still had a blast and will never forget our special night! The next morning we woke up and went to Legends restaurant which is in the hotel and food was amazing as always, I had than asked the front desk for a late checkout because we had so much to do considering we just had our wedding there and she was very rude to me and told me no! I was in shock! I said we just spent almost 10 grand here and we can't get a late checkout?! She said well I guess, how long? I said at least an hour, nope she gave us 30 mins! After all that we decided we will probably not go back. Sad because it is a very beautiful hotel.I recently had my wedding here in July. It turned out to be beautiful and Cassie Willis was amazing to work with. I love how they let us start setting up the night before and they didn't mind helping us. The bridesmaids and I rented a suite for the night before to stay in and it was beautiful! Doubletree gave my husband and I the same suite for free for the night of the wedding, loved that! I did have some issues with the manager of the kitchen and wait staff, I asked for my champagne bottles that I paid for and did not open because I wanted to take them with me and she was very rude to me and started talking under her breath about me as I walked away. It was very rude! We paid thousands for the food and we weren't allowed to box the leftovers up and take home, they said they throw it in the trash, felt like throwing money away! But I wasn't going to let any of that ruin mine and my husband's night! We still had a blast and will never forget our special night! The next morning we woke up and went to Legends restaurant which is in the hotel and food was amazing as always, I had than asked the front desk for a late checkout because we had so much to do considering we just had our wedding there and she was very rude to me and told me no! I was in shock! I said we just spent almost 10 grand here and we can't get a late checkout?! She said well I guess, how long? I said at least an hour, nope she gave us 30 mins! After all that we decided we will probably not go back. Sad because it is a very beautiful hotel. -
Quality of service
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