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DoubleTree by Hilton Hotel Libertyville - Mundelein Reviews

DoubleTree by Hilton Hotel Libertyville - Mundelein

DoubleTree by Hilton Hotel Libertyville - Mundelein

Mundelein, IL
4.9 out of 5 rating, 29 Reviews
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Reviews

4.9 out of 5 rating
29 Reviews
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    4.9 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
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96% Recommended by couples

Awards

29
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Jorden
    Jorden Sent on 06/05/2019
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    Wedding reception

    Couldn’t be happier with how my wedding reception turned out at the Double Tree. Everything went smoothly and according to plan- which is every brides dream- thanks to Rita and her amazing staff. I am so grateful for the time and effort she put into making sure our special day was perfect. I definitely recommend this venue and Rita for any event.
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    Karley Sent on 12/06/2017
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    Our wedding was perfect from start to finish! We knew Rita and the Double Tree were PERFECT for us when we had our first meeting with Rita. She was professional, fun and we just clicked well with her.
    The whole process Rita always answered any (of our many) questions and reassured us of everything along the way, and kept us on track, she made it easy!
    The whole weekend was flawless thanks to Rita! She made sure the rehearsal was quick to the point and everyone knew where to be the next day.
    When it came to the day of, EVERYTHING was PERFECT! The hall that we had our ceremony in was set up beautifully and perfect with all of the decor we brought! Rita got the whole wedding party in line and ready to go promptly and got everyone down the aisle as needed (even the 3 kids we had in our wedding)!
    During cocktail hour Rita made she that my husband and I were hydrated (with water and drinks) and got the passed appetizers as well while we were socializing and taking pictures!
    We got a sneak peek of the reception hall with Rita before the reception started and they transformed the room into such a beautiful scene. We were amazed at how beautiful it was with everything we had picked out. Rita even was able to use some of the ceremony decor to add to the reception, it was beautiful!
    Rita continued to keep everything organized into the reception. She was the absolute best to work with, and truly made sure our day/night were perfect! Thank you so much!!
    The rest of the evening was perfect, everyone loved the food (we’re still getting compliments)! The drinks were flowing and staff was very attentive! When it came to the day of, there was nothing we had to worry about, everything just happened better than expected! We would HIGHLY recommend the Double Tree, Rita and the staff are amazing and the venue is BEAUTIFUL!
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    Derek Sent on 09/24/2017
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    My wife and I struggled to find the perfect venue to host our wedding reception in Chicago’s northwest suburbs, but one we visited Double Tree Mundelein, we knew very quickly this was the perfect venue for us.

    In the early planning stages, we worked with Rita, the hotel’s events coordinator, to iron out every detail leading up to the wedding. She did a great job throughout the year of working with us to make sure everything went as we planned, including creating with my wife a surprise Star Wars cake reveal that became a highlight of our wedding. On the day of our wedding, my wife and I took a break between the photos and dinner to take a minute to ourselves in the suite provided by the hotel, and Rita sent up some appetizers to the room for us to snack on. We really appreciated those personal touches that verified that we picked the right place to hold our reception.

    On the day of the wedding, everyone at the hotel went above and beyond for us and our guests. Harley and the rest of the hotel staff worked tirelessly to make sure our guests were taken care of; they handled everything from room block coordination to shuttles to and from our ceremony for our guests. Our guests spoke highly of their hotel rooms, the reception hall, and the layout of the hotel which provided a spacious yet aesthetically-pleasing entranceway for the cocktail hour before dinner. We heard nothing but fantastic comments about the food they provided, especially the chicken and steak, which our guests have been complementing us about for the last few weeks.

    Overall, I highly recommend Double Tree Mundelein-Libertyville for anyone looking to hold their wedding reception here. My company has also been involved in meetings at the hotel, and they’ve similarly done a great job accommodating the needs of our company. I can’t say enough great things about Double Tree and their staff!
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  • J
    Joy Sent on 12/05/2017
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    Rita and her staff and the Hotel staff made our special day even more special from the tastings to the recommendations of vendors.
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    Amy Sent on 12/20/2016
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    Rita and the DoubleTree were hands down the best part of my wedding planning experience. Almost everything else was stressful but working with Rita was amazing. She was so easy going and helpful. We met with her for the first time about 10 months before our wedding and she mentioned they were going to be remodeling the venue a bit which made me a little nervous but it really was a beautiful upgrade. When it came to the big day, myself and my bridesmaid were getting ready in the suite and Rita stopped up to check on us and see if there were any last minute things she could assist with. At the reception there were a million small things she did that I would have never even thought to as for but that were so thoughtful and great. For example, she knew we would be busy mingling during the cocktail hour and probably wouldn't have time to stand in line for drinks or even try any of our appetizers. She met me with my drink of choice and even had a plate of the appetizers up waiting for my husband and I when we made it up to the head table. I can't say enough about her. SHE IS AMAZING! The hotel is beautiful too!
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    Natalie Sent on 04/05/2016
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    Date of Event: 1/30/2016
    Party Size: 200
    Contact: Rita Lavelle, Stacey Kenar

    Pros: Rita & Stacey | Hotel Attached | 1am Bar Attached | Ability to do Ceremony, Cocktail Hour & Reception | Block hotel room rates | Updated Interior | Fireplace Entry | Indoor Pool | Lawn for Photos | Pet friendly

    Cons: Cleanup isn't included in wedding package

    We visited 8 different venues, met with their coordinators and within 5 minutes of meeting Rita, I knew she was the person and the DoubleTree was the place! We booked in the fall of 2014 and Rita worked with us throughout the following year on everything we'd need including but not limited to:
    Hotel Room Block
    Ceremony Room Setup
    Reception Room Setup
    Coordinating table linens and chairs
    Menu Tasting
    Bar Selection
    Getting us organized days leading up to the wedding
    Promptly answered e-mails and phone calls about room sizes, table setting options, ceremony room setup styles and more.

    The day of, Rita and her staff put together the decorations in our ceremony and reception room that we'd brought from home. She addressed the issue of our DJ getting sick and coordinated a replacement that did an amazing job, with out myself or my groom ever knowing there was an issue until the reception. She worked with our friend Pat on setting up so that he could play acoustic music for both the ceremony and reception. Led the wedding party downstairs before the ceremony to make sure that no one saw the bride before it was time. She coordinated having non-alcoholic champagne at a head table that couldn't have alcohol at it. When our ceremony ended on the early side she started the cocktail hour early so that our guests could start celebrating.

    Our wedding went off with out a hitch and I know it was because Rita and her team went above and beyond any expectation to make sure that our day ran smoothly and was as memorable as possible. I can not recommend Rita, her team and the DoubleTree Libertyville-Mundelein enough.
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    Kristin Sent on 01/18/2016
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    We cannot thank Rita, Stacy, and the entire DoubleTree staff enough for making our wedding so special!! From our first meeting with Rita Lavelle we were put at ease by her professionalism, her patience listening to our endless questions, and her experience and insight! Rita helped us with every aspect of our wedding day from getting us situated with the front desk to set up our room block, picking out the linens for our tables, getting us connected with the baker for our cake, our food tasting, and the setup of our ballroom to accommodate some special tables we requested. All our questions were answered promptly and thoroughly and we were never made to feel like we were asking too many questions. We had complete confidence in the entire staff but especially Rita and Stacy which made wedding planning much less stressful! I had debated about hiring a day of wedding planner to make sure things ran smoothly but decided against it and we really didn't need it because Rita was so organized and made sure our day was as perfect as if it had been for one of her own children. The food was by far some of the best food I've had at a wedding - from the appetizers, entrees, and even our late night snack and sweets table! We received numerous compliments from our guests on the beautiful room and the wonderful food! The setup for the hotel is perfect for a wedding even for the 300+ guests we were anticipating when we selected the DoubleTree and we really liked that there is only one ballroom so we were the only wedding that night and then we were able to continue our celebration with friends and family at the end of the night at the Karma bar and restaurant in the hotel lobby. We would highly recommend this venue to anyone and could not be happier about our decision to have our wedding reception at the DoubleTree!!
  • Kassi
    Kassi Sent on 10/02/2015
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    I had my wedding ceremony and reception here. Rita the event planner was fantastic! She made everything so easy and seamless. She was very responsive to emails and phone calls. All of my questions and requests were answered quickly. Rita and her team went above and beyond what I ever imagined to make sure my wedding day was perfect! Everyone was so attentive and the wedding could not have been better! The ceremony and reception were both beautiful! The food was delicious! All of our guests were raving about how good it was! The accommodations and room block were easy to manage and Harlie was wonderful to work with. Rita and Stacey kept everything moving on time and made sure the day was seamless. The whole team was absolutely wonderful! My fiance and I were truly able to enjoy ourselves and our day because we knew every detail was being taken care of and we didn't need to worry about a thing. I am so happy I chose this venue. I am so thankful to everyone at doubletree who made our wedding day so incredible!! I Highly Recommend them!!
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    Mary Sent on 09/30/2015
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    Our wedding reception was exceptional!! We could not have asked for more! Rita was our event coordinator and everything was perfect! The room, the food, the service all exceeded expectations--everything we asked for was in place--not one thing overlooked. We had a unique travel theme and unusual centerpieces that needed to be "set up" on each table...19 different set ups..each one perfect! Our out of town guests loved the comfort and cleanliness of the rooms and the convenience to local activities. Everyone commented to us how much they enjoyed the venue, service and food and beverages. Thank you Rita and Doubletree you made our special day better than we had hope for!!
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    Laura Sent on 10/21/2015
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    The Doubletree exceeded my expectations! Rita was amazing with organizing the wedding and setting it up. All of the guests loved the food and the venue. I would recommend the Doubletree to all couples.
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    K Sent on 07/30/2015
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    We had both our wedding ceremony (outside in the beautiful courtyard) and reception at the DoubleTree. We are a couple who normally has high expectations of service, and our expectations were far exceeded! From the food, front desk, guest accommodations, shuttle, and planning and advice, everything was terrific. Rita Lavelle is so knowledgeable, was wonderful to work with and offered ideas to make the day exactly what we wanted. On the day of the wedding Rita handled so many details that I didn’t expect, and getting people in their places, we were able to relax and thoroughly enjoy the day. Even setting up a last minute breakfast for twenty guests was handled without a blink. Rita just gets things done. In addition Harlie, Stacey, Juan and Juan went above and beyond to assist us in planning and hosting the wedding. Attention to detail that you may not even realize, such as someone sweeping the courtyard walkway shortly before the ceremony, impressed me as well.
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    R Sent on 10/01/2015
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    We had our ceremony and reception here. We were amazed and pleased at how well everything was handled and coordinated. Rita and Stacey took care of so many things for us, were easy to work with, and have great ideas. Our guests thought the food was delicious, and having the hotel rooms on site was so convenient. The shuttle service is a nice plus. Everyone seemed to go above and beyond what we expected. Thank you!!!
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    Kristina Sent on 07/22/2015
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    It was a great honor to be able to work with Rita Lavelle and Stacey Kenar for our wedding. Every email and voicemail were answered promptly. Rita always helped to keep me stress-free. I am forever thankful for everything they have done to make our wedding special.
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    Jonathan Sent on 07/24/2015
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    We had the best reception we could have hoped for at the Doubletree in Mundelein. We requested a couple of last minute changes and also had forgotten a cake topper. Rita and Stacey helped us with all our small problems with style and flare. They ensured the night went on without any issues and were just the best. It's really the people that make the night special, and everyone at the Doubletree did just that. Thank you so much!
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    Kelly Sent on 06/29/2015
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    We had our rehearsal supper here for my son. It was FABULOUS! Our menu was a choice of chicken parmesan with homemade marinara sauce, grilled center cut filet with herb roasted shallot sauce or herb encrusted filet of salmon with dill citrus sauce. The rest of the supper included salad of field greens with strawberries, toasted almonds and poppy seed dressing, chef choice of vegetables, herb roasted potatoes, and New York cheesecake with berry sauce. Everything was EXCELLENT! Everyone said their food was superb. I had told the servers I wanted supper served at 5:30 but b/c of traffic issues people were late. The servers said not to worry they would move supper back by 15 min and take care of everything. They did just that - took care of everything. I had made name cards in different colors so the servers would know who ordered what. All they had to do was come in and look for the color they needed and serve the food. It worked perfectly. I am 3 hours away and working with Rita and Stacey was so easy. They are both so nice and easy to work with. During the supper Stacey came and made sure everything was going good and how it should be. The servers were very quick in clearing plates and making sure waters were refilled. The tables were set up how I wanted and I came in and added my own decorations. This wasn't our 1st choice, but b/c of issues out of our control I had to find a different place and I am so glad I chose to use the hotel. We had a block of rooms reserved for the wedding so it really worked out good for the grandparents to finish supper and go to their rooms early if they wanted. I just can't say enough how pleased I was with the food, servers, banquet room and working with Rita and Stacey. They made sure everything was perfect and it was. If you choose this hotel you will be well satisfied!
  • User2000315 Sent on 01/07/2015
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    Just had my wedding reception at the DoubleTree in Mundelein and everything was AMAZING! They were so accommodating with the large amount of family staying there and every part of decorations and desires that my fiance and I had for that night. Rita is amazing and made sure that we were both happy that whole night and that everything was just how we had planned! I could not have dreamt up a better night and I am so grateful for the help and accommodations from the DoubleTree!
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    Celeste Sent on 12/24/2014
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    We worked with Rita Lavelle at the Double Tree Hilton in Mundelein from start to finish and we were so happy at the end of it all. The venue was gorgeous and the whole package was the most reasonable we found from Chicago all the way north to Mundelein (and everything in between!). They included the ceremony, cocktail hour, dinner and reception and it was all extremely professionally done and included all the minor details we'd hoped for (specific colors, lighting, linens, dietary needs--the cook was GREAT, the food delicious--, servers, bar tenders, open bars, wine and champagne, coffee and cake, etc). Rita coordinated all details the day of so we had a stress free, super joyous and beautiful wedding. Rita also has a great sense of humor throughout so she kept us from getting too nervous at any point in the whole planning process. Did I mention that we did the whole thing in 2.5 months? And Rita stayed on top of it all and made it seem easy. The bridal suite was super comfortable and perfect for the getting-ready process and then for sleeping it all off!

    We're so grateful to the Double Tree for the excellent service and the gorgeous wedding we celebrated! Thanks to Rita for helping to make it all possible.
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    Elizabeth Sent on 09/05/2011
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    held my wedding at the Doubletree Libertyville-Mundelein. It was amazing! Every one of my guests made a comment about the food being phenomenal and the service being outstanding! So many people were truly impressed. The rooms are very comfortable and the staff is fantastic. Deborah, who is the special event coordinator, is especially delightful to work with and was able to accommodate last minutes changes very well! The venue for the reception was very nice and the set up of the room (their design) was great- all the tables were close to the dance floor and no one seemed too far away from the head table.

    The pool is nice; the room service is a hair pricey- but that's to be expected at any hotel, let alone any NICE hotel. There is an onsite bar & restaurant that are great for guests. The bar normally closes at midnight but you as a special event, you can request/pay for the bar to stay open later.

    I wanted to hold my wedding somewhere where my guests could drink and not have to drive- this was a PERFECT choice! They provided shuttles for guests to go to and from the church. They were able to accommodate all of my guests and the website to book hotel rooms in our block was easy to use- I was able to put a link right on my wedding website.

    I would highly recommend using the Doubletree Hotel Liberyville-Mundelein to anyone who is looking for a venue for a special event or anyone just looking to enjoy a night's stay in comfortable but affordable hotel.
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    Trish Sent on 09/10/2010
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    What a great hotel w/excellent services. Looks older from the outside, but updates are obvious in the rooms. Event staff very professional and the shuttle service was such an asset. After hours bar for our guests was a nice perk.
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    Maria Sent on 12/11/2016
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    We had both our reception and our rehearsal dinner at DoubleTree. Rita was so amazing!! Her and her team set everything up the day of and it was beautiful. We received many compliments on how beautiful everything was. Rita was so accommodating to everything we had asked. We couldn't be happier with everything @ DoubleTree.
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    Tiffany Sent on 07/03/2016
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    Having our ceremony and reception here was a great choice! Everything turned out beautifully and Rita was great in helping us plan out the big day! She even went above and beyond in helping one of my bridesmaids get her dress on when we had an issue with the zipper! The food was even a huge hit with everyone and they were very accommodating for my guests with special dietary needs.
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    Cheryl Sent on 12/06/2016
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    I would tell anyone to book their celebration here. Rita is amazing to work with. She is classy, organized, very professional but at the same time can be comfortable to talk about the weather outside. The room is beautiful, very clean and the overall atmosphere makes you feel like you are in this beautiful huge ballroom. The staff could not have been more on top of things. The food was delicious. I actually wished I could have picked more items, just so I could eat more of the food. FYI, it was a fund raiser and I have already asked for a 2017 date at this hotel. I cannot wait. Thank you Rita and staff!!!
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    Jeremy Sent on 04/04/2016
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    My wife and I wanted to take just a moment to say what an absolute ROCK STAR the DoubleTree has in Rita Lavelle. From the first time we met with her to talk about our son's Bar Mitzvah celebration she was just great. She was easy to talk to, funny, knowledgeable, helpful, supportive, and just all around perfect.

    Throughout the process of planning and preparing she always promptly returned phone calls and emails. She double and triple checked everything. She worked perfectly with our DJ and day-of planner.

    She took the time to really listen to what our wants and needs were and made sure that they were all exceeded.

    Her entire support staff, and everyone at the DoubleTree, I feel, followed her lead. Rita was organized, punctual, and a true partner in this process.

    Rita is a remarkable staff member, and the DoubleTree are extremely lucky to have this talented person representing the DoubleTree at the highest level possible.

    Have a great day! - we did :-)
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    Megan Sent on 01/20/2015
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    We just had our wedding at the Doubletree in Mundelein and I highly recommend it! The entire staff at the hotel is easy to work with, easy to contact, and happy to answer the million questions and requests that come with wedding planning! We worked with Rita Lavelle and she was so attentive to our needs. She had such a stress-free attitude that it made the planning process and day of fun and easy. We couldn't be happier with the space, staff, and the inclusive packages the hotel provided! Thank you, Rita!
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    Mark Sent on 09/30/2018
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    We used DoubleTree as the hotel for our guests who were traveling to our wedding. We did not have our ceremony or reception there but were very happy overall with the hotel. The room designs were updated recently and are a little odd but they are comfortable rooms that provide everything you need. The bridal suite was also very nice and they even gave us one night free. They were also accommodating to my parents' request for extra nights at the special wedding rate and to our request to provide breakfast to our guests at the Karma Pub the morning after the wedding. They also provided a shuttle to and from our wedding venue that was very nice according to our guests. Finally, the pricing of everything was great and they were very responsive to all the questions that we had. I would definitely recommend them for a wedding.
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