DoubleTree by Hilton Chicago - Alsip Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Mackenzie Sent on 01/24/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue Ever!
Jessica was able to work with us for our budget needs and was so flexible with us. She was available to answer any questions we had and stepped up above and beyond to make our day perfect. The staff was amazing and very attentive -
Quality of service
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Amanda Sent on 07/30/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica was amazing!
Jessica went above and beyond to ensure we had the best wedding experience. Our wedding was a dream come true. We would definitely recommend anyone to get married at Double Tree and work with Jessica! She really is a phenomenal wedding coordinator. -
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Kimberly Sent on 12/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue!
Jessica was great! She handled everything from centerpieces to dealing with my guests reservations for our wedding. Lots of great incentives too were included. 10/10 highly recommend ! -
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Jam Sent on 10/23/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Black Excellence Wedding
The Double Tree of Alsip made my wedding experience very memorable! It was a great experience with family and friends! The accommodations were fantastic and great! The wedding manager Jessica Torres is a superstar she goes above and beyond for the level of support that she provided me and my wife. Her level of support is exceptional! -
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Vashati Sent on 10/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue!!
I couldn’t have picked a better place to have our wedding and reception. The wedding packages offered made our wedding ceremony elegant with linens and chairs that perfectly matched our wedding colors. Our guests enjoyed the butler passed hors d'oeuvres and dinner. We couldn’t wait to eat. I was stressed about everything but the events manager Jessica guided me through the entire process. Her experience shows. My husband and I appreciate the effort put in by Jessica and her staff that made our wedding night unforgettable.-
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+2 photos
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Quality of service
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Nakyra Sent on 09/09/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect day
DoubleTree by Hilton Chicago-Alsip hosted my wedding on 9/1/24 and it was absolutely beautiful. Shoutout to the DoubleTree wedding planner Jessica!! She is absolutely amazing and will give her all to make sure everything is perfect. I would definitely recommend this venue for any type of party/family events, the staff will not disappoint. -
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Megan Sent on 10/21/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommended from a Happy Couple!!
We were extremely happy with the DoubleTree as our wedding venue! The event coordinator (Jessica) was so helpful and pleasant to work with; she accommodated any request that we had and made the entire planning process so easy! The room was beautiful, better than we even imagined…and we have gotten nonstop compliments from our guests about the food!! Having the ceremony, reception, and room block all in one place made the entire event very simple for everyone! We highly recommend the DoubleTree Alsip as a venue! -
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Brenda Sent on 10/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
50th Anniversary Celebration
The service here was amazing. It was everything I wanted and some more. Food was delicious. Staff courteous and engaging. I would consider this vendor again.-
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+3 photos
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Rasheka Sent on 08/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
Jessica Torres was nothing short of amazing! She was always communicative and pleasant to work with. We had quite a few changes and she made sure all of our questions and concerns were addressed immediately.
The venue was also perfect. The space was beautiful and the food was fantastic. My family is still raving about the reception. -
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Olayide Sent on 06/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happily Ever After
Jessica was great to work with! She stayed in contact with me throughout the entire process. She was very attentive to details and worked with each of the vendors to make sure everything ran smoothly. She gave suggestions and was very helpful in helping us turn the venue into our dream wedding! I am very glad that we chose to have the wedding at the Double Tree in Alsip. -
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Matthew Sent on 05/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What A Wonderful Experience From Start To Finish!
The DoubleTree was the second venue we contacted when we were planning our wedding and we quickly signed the contract after meeting with the sales coordinator Jessica. The venue was perfect for our needs and it really was a convivence to our guests that the venue is in a hotel.
Value was amazing compared to our other local choices and everything was perfect. Jessica was very easy to work with and she made sure everything was handled to plan the day of our wedding. We highly recommend the DoubleTree in Alsip for your upcoming event or wedding! -
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Elizabeth Sent on 04/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Completely Exceeded Our Expectations!
Jessica & her team were amazing. They handled every detail for us seamlessly. She was in communication with our vendors to have everyone on the same page and schedule. We were able to enjoy every minute of our event with our family & friends. We have received so many compliments on the food, and desserts. It was truly a memorable evening. -
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Natalie Sent on 02/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Doubletree Delight
Our wedding was such a beautiful night. This was very much due in part to the efforts of the venue and the event planning team.
I can not state how much I valued Jessica Torres and the Doubletree team stepped in when we had a missing element. The team was more than accommodating when it came to early setups and support.
The Doubletree had a quick response time and when they were not available, the response date was communicated. Jessica communicated well with all of our vendors.
The ceremony and reception setup were equally beautiful. The venue provided us shimmery chandelier columns and an lavish runner that added such a touch of elegance. The uplighting definitely changed the atmosphere.
The only concern that I had with setup was the white wrap for the stage because it wasn't secured, so cloth parted and the stage was partially exposed during the ceremony and photos.
Ultimately, Doubletree was the right choice because they worked well with all of our requests, went above and beyond to tackle concerns, and communicated along the way.-
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+5 photos
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Quality of service
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Jaclyn Sent on 12/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything within your budget!
Working with the DoubleTree for our wedding reception was effortless. Jessica went above and beyond from everything from the booking to the day of. Our guests were very impressed by the food quality and serivce. This venue was very helpful in staying within our budget while still providing an amazing reception for us. -
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Lisa Sent on 12/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful
We got married at the DoubleTree and our guests are still talking about how beautiful the ballroom was, and how good the food was! We worked with Jessica throughout the planning process, and she was WONDERFUL! Planning a wedding can be so stressful, but Jessica made it easy. She was so sweet and flexible. Our wedding day was perfect, and we cannot thank everyone enough. -
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Leticia Sent on 12/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond!
Absolutely loved working with Jessica! She went out of her way to help make our day extra special. Would definitely recommend! -
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Kenneth Sent on 11/29/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply amazing -- unbeatable experience!
My wife and I had the pleasure of working with Ms. Jessica Torres. This was both of our first time getting married, and Ms. Torres and the DoubleTree made the planning super smooth. It was a very organized and streamlined process. There was a lot we didn't know about but Ms. Torres educated us and was very patient, flexible and professional. On top of that, the wedding was a rave. All of our guests were blown away! For the money, you can't beat this venue for a wedding. Great food, beautiful decorations, open bar, classy dinner service, excellent service overall. Just do it, trust me! -
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Isa M. Sent on 10/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was perfect from beginning to end!
I can't say enough about this venue. The planning process was so easy, and they made our wedding vision come to fruition seamlessly. We had a beautiful event with great food, ambiance, and professionalism that can't be matched. I would highly recommend this venue for your wedding or event. The price point can't be matched for the value. You won't regret choosing the Doubletree Alsip. The coordinator, Jessica, will be sure to make your day extra special. -
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Diona Sent on 09/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Melanin Wedding
My experience from start to finish was wonderful. Jessica is truly a unicorn and statues should be erected in her honor!! She made the process seamless, she felt more like a friend than the hotel liaison. The staff leading up to, and day of were very accommodating and helpful. Everyone went above and beyond to ensure our guests and wedding party were comfortable. I would throw every large event here from now on if I could!!-
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+17 photos
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Mr. Sent on 08/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unspeakable Joy 8/20/22
Experience outweighs price! The moment we entered the space and met Jessica we knew this was the place for Our Big Day and the party to follow! Jessica did an incredible job - making us feel as if we were the only event she would be hosting for the month of August. Her prompt response to our email, calls and request, kept anxiety and worry at bay. Jessica has a passion for this work and it showed through each time we encountered one another. Her crew, Ron, Danielle, Stephanie and those who we have not named were hospitable, responsive and joy-filled! The Chef and his food are top notch and the Salmon was perfect!!!! The three tier, three flavor cake had us licking our forks and wondering (@3a.m.) if there were slices somewhere waiting for us. The attendants made us feel as if we were the only ones there. Thank you, Carmen! We highly recommend this "one stop shop" for wedding/special event needs. We are so pleased and our guest continue to talk about their experiences. So, if you are hoping for attention to detail, ambience, elegance and accommodation for your special request, consider the Double Tree Alsip with Jessica and her crew at the helm! -
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Fabiola Sent on 11/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Highly recommended.
There are no words to describe the professionalism of Jessica Torres the event coordinator. She was always available when I had a question. The kitchen staff is very friendly and knowledgeable.
It was an absolute delight working with Jessica and her staff.
DoubleTree by Hilton in Alsip. Is the number one venue in the Southwest.
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Quality of service
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Courtney Sent on 11/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic wedding
The staff was fantastic and accommodating. They made sure everything went super smoothly -
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Kimberly Sent on 09/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional and organized!
Jessica Torres was the BEST!!!-
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+5 photos
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Christina Sent on 07/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica and her team are amazing
We were married at the the DoubleTree by Hilton in Alsip 6/8/19. From the initial inquiry to view the space, to the day of our wedding--the entire process was so easy and enjoyable thanks to the one and only, Jessica T! Jessica went above and beyond to make sure our special day, and all the days leading up to it, were perfect. We had our Ceremony and Reception at the venue and everything turned out so much better than we ever could have imagined. There was a bit of a snag on the day of in terms of timing for our off-site photos and ended up taking all of the photos on-site. Thank goodness for that snag, because our photos turned out AMAZING. Our photographer found this area along the back of the hotel with gorgeous greenery that we used for a backdrop in some of our 1 on 1 photos which turned out magical. We also used the brick wall in the patio area which was perfect for all of our group pics and additional 1 on 1's. Overall, it was a pleasure and honor working with Jessica and the DoubleTree team and will be forever grateful for the memories they helped us to create. THANKS AGAIN!!! -
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Kevin Sent on 05/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They nailed it!
We really lucked out with Clare from the DoubleTree. Every single step of the way she made sure (and then double-checked) that we were getting everything that we needed. At no point did we feel like we were forgotten or cast aside, because she was in thorough contact with us at every milestone.
We were impressed with Clare's personal and professional courtesy, especially considering that friends of ours who booked their weddings with far more expensive venues did not have nearly the level of attention that we did from her.
The location was an initial attraction for us, with easy access to and from I-294, and since the Doubletree is also a hotel, we were able to get our guests a block-rate if they wanted to stay in the hotel the night of the wedding.
The food was excellent. We heard a lot of raving about the beef brisket with caramelized onions. The venue also made sure that everyone with a food allergy or dietary restriction had a personalized plate as well, which really meant a lot to us, considering that my wife is vegan. The staff knew our names on the night of the reception. Not just Clare, but the wait staff, too. Everyone was very kind and pleasant.
They were able to accommodate us not only for the reception but for the ceremony too. They set up a lovely backdrop with striking uplighting, and allowed us to bring our own arch.
I can't say enough about how beautiful the room looked. We used the chivari chairs, with midnight blue table cloths and champagne runners, which we knew would look great but exceeded our expectations.
And all of this at a price point that was reasonable and affordable. We really feel like we got way more than we paid for and if we got to relive the whole process over again, we would choose this venue again, no doubt, for sure. We'd recommend working with Clare and the Doubletree to anyone. -
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Claudia Sent on 10/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica, the wedding sales manager was fantastic throughout our ENTIRE process , from the very beginning until the last minute of the reception. She was friendly, helpful, a complete miracle for a couple like my then-fiance and I, who had absolutely no clue what we were doing or what was going on. It was a pleasure and honor to have worked with her and to have had her as part of our wedding.
Everyone at the venue was extremely helpful and accommodating to us and our guests, some of which stayed 3-4 nights. We had a wonderful experience at Double Tree by Hilton-Alsip, and have nothing but great things to say about them! -
Quality of service
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Kristin Sent on 10/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not be more pleased with how our wedding turned out. Jessica was so helpful! She went over everything with us multiple times and answered all my questions without hesitation. Also made sure that everything was going as planned. The venue was beautiful and the food was amazing! We would 100% recommend anyone planning their wedding to check this place out! -
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Jessica Sent on 09/19/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The DoubleTree was great the night of our wedding! We enjoyed the atmosphere that we were able to create and the setup was beautiful! We all really enjoyed ourselves and had a great time! The food overall was fantastic! We received soooo many great comments on the food and we are glad we choose the DoubleTree for all of our wedding needs. Thank you so so much to Clare P. for being there with us thru all the craziness and multiple changes and making sure everything ran smoothly. We really appreciate your hard work. -
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Julie Sent on 08/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a beautiful wedding at the double tree! Jessica was amazing to work with! I highly recommend using them for your venue! -
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Lisa Sent on 08/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue and great staff! Jessica Torres is the best. She’s super flexible and helpful! Works well with couples to meet all their needs. -
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Elizabeth Sent on 07/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best experience at the Double Tree Alsip. I would highly recommend for a wedding! -
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Jessica Sent on 07/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This experience was so amazing and beautiful!! It really made my day special! -
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Christina Sent on 06/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The DoubleTree made our dream wedding come true. We worked with Clare and she helped make sure everything was perfect. All the planning was so easy to do because she was easy to work with and we could always get ahold of her if we had any questions. We had our ceremony and reception here and both were perfect. The patio for our reception space was gorgeous as well as the ceremony space. It was all exactly how we imaged. Clare was there through the night making sure everything was how we wanted it and if not she went to fix the issue right away. I would recommend the doubletree to anyone planning a wedding. They are easy to work with and make it beautiful. It was also nice for guests so they did not have to go anywhere it was all in the same place and did not need any transportation. If we had to do it all over again we would choose the DoubleTree everytime! -
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Katie Sent on 06/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica went above and beyond to accommodate all of my wants and needs! I honestly was so happy with everything . I was constantly calling and emailing Jessica with questions or changes and she always responded right away. HIGHLY RECOMMEND double tree in alsip! -
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Jessica Sent on 05/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The DoubleTree Alsip was absolutely amazing! Jessica helped make my dream wedding come true. The food was amazing. There was so much included in the package for a very reasonable price for the Chicagoland area! I am beyond happy we chose to have our wedding there. Everything went so smoothly. Thank you to the amazing staff! -
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Atara Sent on 03/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica did an excellent job helping us plan. She was flexible with us and helped us find solutions to any issues. She was also very helpful the day of. -
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Jeannelle Sent on 01/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is absolutely amazing and fully customizable. We were able to choose any menu we wanted and make it work for us. We were also able to set up the room in any way we wanted. Guests are still talking about how great everything was. I definitely recommend all couples to choose this venue! -
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Madeline Sent on 11/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Clare P. was extremely easy, most of our correspondence was via email and she responded immediately every time. We were very pleased with how everything turned out, highly recommend! -
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Cara Sent on 10/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything from the wedding ceremony on the patio area, to the reception banquet hall and our hotel rooms was excellent. Special thanks to our Doubletree hotel coordinator, Jessica. She made everything beautiful. Me and my husband are so grateful to have had her from the first day we met. She went the extra mile for us. Love her to pieces! Thanks Jessica! -
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Kelly Sent on 09/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica and the DoubleTree team really helped me achieve the wedding of my dreams! I will keep recommending this venue till the end of time. I cannot say enough great things about Jessica! You eased the pressure and stress that goes along with a wedding day -
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Tiffany Sent on 08/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clare Palumbo was a dream come true! She went above and beyond for our fairy tale wedding! It was everything and more that we asked for! She worked hard with our coordinator and answered every question we had! Not only is she professional but she also makes you feel at ease with her sincerity. I highly recommend her and the double tree Hotel in alsip, IL. -
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Heather Sent on 08/16/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Clare helped make our wedding day perfect from the day we met her. She was quick to respond any time we sent an email or left a message, which was nice since we live in Iowa. Clare was always willing to meet with us whenever we came into town, which was mainly weekends. She even helped me surprise my husband with an Iowa Hawkeyes groom’s cake! The day of, the room looked amazing! Even my dad was blown away with how elegant it looked. Clare made sure to touch base with me that night to see if there was anything I needed. Our guests raved over the hors d’oeuvres, dinner, and the bar! Friends who are not big fans of vegetables ate all the vegetables on their plate, including my husband! Guests also commented on how friendly the entire staff was and how the bartenders really took care of them the entire night. One guest said, “I feel like I’m being treated like a king!” Thank you, Clare and DoubleTree Chicago – Alsip, for helping make our big day wonderful! -
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Trish Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We had an absolutely amazing wedding day at the double tree! We had our ceremony, cocktail hour and reception there and everything went off without a hitch! Clare was our coordinator and she couldn't have been any better, she is absolutely wonderful! The rooms were decorated exactly how I asked and the staff members were amazing. I would highly recommend using the Double Tree as your venue! -
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Jill Sent on 07/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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The services was great, the food was delicious, the cake was awesome, and the room looked amazing! Jessica was wonderful and helped us every step of the way to plan our perfect day! We can't thank you enough :) -
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Elizabeth Sent on 06/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was incredibly helpful throughout our planning process. During the event the staff was amazing and did everything they could to make our wedding perfect. -
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Natalie Sent on 06/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clare is who you want to go to at the Double Tree. She is really friendly, takes her time, responds quickly. I really loved working with her, and I know anyone else would love to as well. There were a lot of nice even amazing things about the hotel. But what made it was Clare for sure. -
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D Sent on 06/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
DoubleTree by Hilton/Alsip was the perfect place for my wedding! Everything was great. I had the pleasure of working with Clare P. she was terrific. Clare helped to alleviate any additional stress leading up to the wedding. I highly recommend this venue.
D. Howard -
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K Sent on 04/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Doubletree Alsip and Clare went above and beyond our expectations. They allowed us to customize our ceremony and reception space and was extremely helpful in sitting up the space
The planning and payment process was smooth and flawless. The food tasting and cake selection was amazing and we could customize the menu to our specific needs. The guests loved the food and the beef brisket was delicious. All our guests had an amazing time.
Thank you Clare and the Doubletree Alsip staff!!!!
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Ross-Thurman Sent on 04/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clare at Double tree Alsip was AWESOME!! -
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Ashley Sent on 02/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We received so many compliments on this venue! Everything was exactly what we were hoping for. The staff was extremely kind and accommodating and our wedding planner, Jessica, was great to work with. They made everything easy and stress free for us! -
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Cassandra Sent on 02/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue! Great staff! Everything worked out great, and we had such a fun night! -
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Chrissy Sent on 12/08/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked a room block with the DoubleTree and they were super easy to work with. I love Hilton properties, so I was thrilled that there was one close to our venue that offered room blocks with a shuttle service. We paid for the shuttle to pick up our guests, and they were super accommodating. They picked up members of the bridal party early for pictures and picked up the rest of the guests before the ceremony. They made several trips both ways to ensure all of our guests got back to the hotel safely. Our driver even stopped at 7eleven so I could get a Slurpee before heading to the hotel! -
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Melissa Sent on 11/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We originally booked the venue last year with Kelly Lynch. When she left the hotel my husband and I were kinda freaked out. We began working with Clare only a few months before the wedding. She was new to her position here at the hotel. Let me tell you. She was amazing to work with. Answered all of our questions promptly. She made sure we were well taken care of. Everything was amazing. The food absolutely delicious. Our cake, Mario Kart themed was amazing. The setup n decorations were also amazing. Clare and the entire staff made our wedding day an incredible experience. I highly recommend the double tree to anyone. -
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Debra Sent on 04/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica has been wonderful and we just booked a month ago!! She sat with us and talked everything out and made us feel so comfortable -
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Chrystal Sent on 02/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica Torres is amazing! She was the constant professional and was able to accommodate my unconventional schedule. She went over everything in such great detail that there wasn't a single question left. She made wonderful recommendations on vendors, all of whom were a pleasure to work with! Everyone is still talking about how fabulous our wedding was. -
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Erin Sent on 02/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Jessica was amazing to work with. She answered all of our questions and made our special day awesome. -
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Amanda Sent on 02/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Jessica was amazing! Extremely helpful, even when I was running behind and last minute with plans! As a bride you are very overwhelmed and forget this and that, and Jessica always had a back up plan ready and waiting! For example, I dropped off my table signs the day BEFORE the wedding, which was awful on my part, and forgot the chalk to write on them. Something minor and small but crucial to the seating chart...Jessica ran out to Walgreens and bought some for us! She is the best and will always help make your day the best it can possibly be. -
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Kimberly Sent on 02/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Book your wedding at the Double Tree in Alsip ! You will not regret it !! Jessica Torres is amazing ! She not only helped us in every little detail of our wedding, she acts as a wedding coordinator and is so organized ! You will not forget anything, she is very ontop of things and kept me so relaxed on my wedding day. Everything from the appetizers to cocktails to dinner to dessert, EXCEPTIONAL !!! She even provided us with a Lighting Venue John at AEG Lighting who is also superb !! We were so blown away by the hotel staff and how professional they were - don't let this place pass you by without checking it out. There is not one thing that turn out perfect and we owe it to Double Tree and Jessica and her staff !!!!! -
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User2289976 Sent on 01/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the BEST experience with DoubleTree! We decided about 5 months before our wedding to switch our venue from a DIY to a hotel. I reached out to a bunch of places and Kelly Lynch was the first to answer and was very informative! Everyone at our wedding said the food was the best they've had, and the atmosphere was great (especially with their recent renovations). The cost was also a great value compared with other venues in the area. They were very flexible and responsive throughout the whole process and made our wedding day a breeze! I cannot recommend Doubletree enough!DoubleTree by Hilton Chicago - Alsip's reply:
Thank you so much for sharing your kind words with us and with future couples. I had fun doing the DIY for you! I want a picture from every wine-bottle anniversary :) Cheers!! -
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Morgan Sent on 11/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was September 27 2014. Words can not express how much I loved this venue. Jessica was amazing. From the time she took her position until our first anniversary she has gone above and beyond for us and our families. Jessica and her staff set up the room perfectly. Our candy bar, our sign in table, the table decor and our cake table. The room was a great size. The package was a great deal. I didnt have to find a bakery, the cake was included. Our first year anniversary we had a free night stay. The cookies....amazing!! I love the double tree and we were so happy. -
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Navea Sent on 10/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding day was fantastic and it was all because of the Doubletree and their staff. Jessica Torres was my wedding coordinator but Kelly had to step in the actual day because Jessica had to attend her brother's wedding. I was a little concerned but Jessica made sure Kelly was properly prepared and everything went as planned. The facility was in tip top shape. The waitstaff was absolutely wonderful and even was able to accommodate a few special requests. All of our guests raved about the the food and appetizers. I couldn't be happier with the out come. I would definitely recommend the Doubletree in Alsip to any future brides. -
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April Sent on 09/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was great, the food was excellent. There was only one problem. Several people had there plates taken before they were done eating, without being asked. I was told I could box our plates, but they did not do it. I barely ate any of my meal and was looking forward to eating it at another time.DoubleTree by Hilton Chicago - Alsip's reply:
Hi April, I'm so glad you loved everything. I was honored to help you celebrate 50 years of marriage. Congratulations again!! Our professional waitstaff ensures they quickly tend to guest tables for a seamless dinner experience. I'm happy to hear that all other aspects of your event exceeded your expectations!! -
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Amanda Sent on 08/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica Torres was wonderful to work with from day one. Everything went perfect as planned the day of our wedding. All of our guest loved the food and said we had the best wedding of the year! I would highly recommend this venue for 1. The service was amazing and 2. The price is unbeatable. I know some people go above and beyond for a wedding. We are very simple people and the more the venue did the easier on us such as doing the center pieces and setting up our card box, place cards, ect. Plus, the venue was remodeled with new carpet and lobby. Nothing but good thing to say about the Double Tree. -
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Latoya Sent on 07/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Place to have a wedding is the DoubleTree in Alsip. Kelly Lynch was a pleasure to work with. She's the Best!!! You know weddings are stressful and she made the process as smooth as possible. She was so nice, considerate, professional, thoughtful and really put everything she had in her to make our dream wedding come true. It was BEAUTIFUL!!! The food was delicious and our guests enjoyed everything. I'm so glad we chose this venue for our special day. I highly recommend you to choose the DoubleTree in Alsip if you're looking for a fabulous place to get married.DoubleTree by Hilton Chicago - Alsip's reply:
Thank you for this fabulous review, LaToya!! I can't wait to share this with my staff, as I couldn't have made it a success without them. It was such a joy working with you and Maurice. I wish you both nothing but the best in your future together!!! Shall we start planning the 10 year anniversary? -
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Toni Sent on 07/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly Lynch at the Doubletree was wonderful. Our wedding turned out to be absolutely beautiful! Everything was wonderful from the food to the decor in our room! I would recommend everyone have their event there!DoubleTree by Hilton Chicago - Alsip's reply:
Thank you, Toni!! I'm so glad you loved everything. It was great working with you and Steve. I can't wait to see pictures! It's going to be hard to top a batman cake. Wishing you both a happily ever after!! -
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Amie Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Our wedding was fabulous here!! The food was great and the staff was very accommodating. Kelly Lynch was our wedding coordinator and she is amazing. She helped us so much and made sure our day went perfectly smooth and worry free!!DoubleTree by Hilton Chicago - Alsip's reply:
Thank you so much for your kind words, Amie! It was an absolute pleasure working with you! I already miss our e-mails back and forth, but I am SO happy the wedding was perfect. Wishing you both a happily ever after!!! -
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Kristin Sent on 07/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I have absolutely no complaints! Working with Jessica was a great experience. She was very attentive to all of our needs and extremely easy to work with. When I had questions she responded in a timely manner.
The food was great too! -
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Ritchel Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Jessica Torres the best wedding planner.. -
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Olivia Sent on 06/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Jessica our event coordinator was fantastic the night of our reception! The food was delicious and the bartenders were very personable! Champagne and strawberries were waiting in our room after our event and we got to enjoy an excellent breakfast the next morning! -
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Brandi Sent on 07/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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The customer service was excellent, the food was great and the accommodations were perfect. We could not of been happier. -
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Alexandria Sent on 03/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Great location for our wedding. The room options were great and the food was excellent! Our cake was beautiful too! The wedding Manager, Jessica, did a great job and was always quick to reply to any questions I had. The hotel is beautiful and our room was so nice! -
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Catashia Sent on 08/16/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Coordinators here are excellent, especially Christine. They recommended my ceremony venue, which was an added plus to my wedding experience. They were very flexible and and accommodating. It was worth every penny. I can't describe how easy they made my wedding process go for my venue experience. I highly recommend them. -
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User1231020 Sent on 07/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Double Tree was a beautiful venue. The hotel was so accommodating and the staff were very flexible and helpful. The room was decorated wonderfully. I cannot believe how beautiful the hotel is. The food was incredible. Our guests are still talking about the food. We would recommend Double Tree to any engaged couple! -
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User1107351 Sent on 03/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Everything was fabulous. Christine made everything run so smoothly -
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Kelly Sent on 07/05/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Where do I begin? I cannot say enough great things about the staff at The Doubletree! Especially Noelle!!!! I adore her! Noelle, Joe and Chef did such an amazing job. From the very beginning I knew I was in good hands. Noelle was able to see my vision and rolled with it. She worked within my budget and never once did I feel like I wasn't important even though I was a lower budget bride. Noelle answered all my questions in a very timely manner (and there were many). Chef outdid himself and as a matter of fact, many of our guests were asking me to get the recipes for the dishes served and the following morning, when I was speaking to Chef, he actually offered to give them to me! I adore everyone of the staff members there and I know that Noelle is now a life-long friend!!!!
Without a doubt book The Doubletree! You will be making the best decision for your wedding!DoubleTree by Hilton Chicago - Alsip's reply:
My dear friend Kelly McDermott-Jones.......how do I miss you!!! If I could clone you I would, I would do your wedding over and over again!!! I absolutely adored working with you and Jeff. My email box feels lost without your emails coming through. Keep tabs on facebook and if you ever need ANYTHING, you know who to call!! -
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Heather Sent on 04/05/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Everything was AMAZING!! The staff was super. We could not have asked for a better place!! Noelle was outstanding through the whole process. She answered all of my many questions promptly and was the sweetest person to deal with. She made sure every detail was to my liking. The night went PERFECTLY!! The food was amazing. We have only good things to say about the DoubleTree. The entire staff was accomodating to everything we needed!!DoubleTree by Hilton Chicago - Alsip's reply:
Thanks Heather for the great review!!! I absolutely loved working with you and Ron, and it was so fun bringing your theme into reality. I am so happy for the both of you and wish you both sweet dreams and warm cookies for life. Viva Las Vegas!!! :) -
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Katie Sent on 01/10/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Noelle made planning my wedding so easy and efficient. The room was beautiful and the food amazing. We received so many compliments on both. Noelle took care of everything. -
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Katie Sent on 11/10/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Noelle was a delight to work with our entire enagagement! She was very organized and delightful everyday! Our event ran very smoothly and would recommend the Doubletree - Alsip to everybody! Everybody complimented our reception saying how fancy it was and we paid less than comparative venues! Book there now to have the wedding of yoru dreams!DoubleTree by Hilton Chicago - Alsip's reply:
Katie, you and Patrick were a dream to work with. I am so happy that you both chose our location for your special day. I hope everyone enjoyed DiRusso's Sausages for the late night snacks. Good luck picking out your honeymoon location, you both deserve it!!!! Congratulations again!!! :) -
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Sheilah Sent on 10/16/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I can't say enough good things about the DoubleTree and, specifically, Noelle. Every last detail of our wedding was perfect, and Noelle was so wonderful to work with. From the first time we sat down with her and talked, we knew we were in great hands. She's very organized, professional, and accommodating. Special requests for the bar? No problem, extra cases. Vegetarian/kids meals? Done. Last minute gluten free meal? No worries.
The ballroom itself was gorgeous. Everything was set out so beautifully, including the centerpieces the hotel provided. No one was smushed or cramped(and there were a lot to smush and cram in!), every table was perfect.
And the food... amazing!! We had heard great things about it before booking, and we were not disappointed. The chef does some really great things. I especially loved our salad - sugared walnuts, mandarin oranges, house made dressing... it was amazing!
Noelle made sure our wedding day ran smoothly. Even though the hotel was packed with special events that night, you never would have known it. We felt like we were the only wedding there. Noelle checked on us several times and made sure I was well taken care of - she brought me a glass of wine while I was waiting for the introductions, something my bridesmaids didn't even think to do!
I am so glad we chose the DoubleTree!!!DoubleTree by Hilton Chicago - Alsip's reply:
Hi Sheilah!!!! Thank you so much for the awesome review. I can't tell you how much of a pleasure it was to work with you and Ken. I am so happy that I was able to make your wedding day a memorable and stress free one. I can't wait to share this with all of the staff here at the Doubletree because I could not have done ANYTHING without them. Congratulations again to the both of you!! :) I will be thinking of you guys when I am watching Dr. Who and The Big Bang Theory!!!! -
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Lauren Sent on 11/08/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Noelle was very good at helping us plan our day. Everything was beautiful. The food was great and the special touches really made the evening.DoubleTree by Hilton Chicago - Alsip's reply:
Lauren and Paul, you guys were so fun to work with and your room was by far gorgeous. The linens truly tied everything together and you did an awesome job picking everything out. Paul....kudos on the meal!!! :) Thanks so much for the great review and Happy Anniversary!!!! -
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Michelle Sent on 08/26/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not be happier with our experience with the Doubletree Chicago/Alsip. Their inclusive wedding package made things so easy, and was so customized to what we wanted. Noelle, the wedding coordinator, and her supervisor, Kelly, were responsive, helpful, polite, respectful, and imaginative while making our wedding day absolutely awesome. We planned a wedding in Chicago while living in Boston, and they absolutely worked with us and our schedule to make things happen. They really listened to what we said we wanted for our wedding day. They always promptly returned phone calls and emails, and on the day of, Kelly was overseeing the entire process. Our package included our served three-course dinner, butler-passed appetizers, our wedding cake, the tables, chairs, plates, partial centerpieces, etc., late-night snacks, favors, and an open bar, as well as the planning services of Noelle and Kelly, and set up of all of our decorations in our room. Our food was delicious, the service impeccable, the set-up perfect... from start to finish, everything went smoothly, wonderfully, fantastically. It could not have been easier, more worry-free, or more fabulous! So many of our guests came up to us and commented on how great the food was, and how smoothly everything went. Again, we could not be happier.DoubleTree by Hilton Chicago - Alsip's reply:
Hello Michelle and Ian, thank you so much for the great review!!!! I am so glad that we were able to make your planning experience an enjoyable one. Kelly and I loved working with you too and we wish nothing but the best as you approach your first year as a married couple!!! :) -
Quality of service
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Amy Sent on 09/20/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was just our Reception Venue. Everything was excellent from the start to the finish. Noelle, the wedding coordinator there, did everything that she could to make sure things went smoothly! There reception times are longer than most other places, plus things like the food, cake, linens and centerpieces are included inthe price of the reception hall. Great Deal! Definitely check it out!! Go there in person you will love it!!DoubleTree by Hilton Chicago - Alsip's reply:
Hey Amy, you and Tom were so great to work with and I am so happy that you enjoyed working with me too!!! Thanks so much for the review!!! :) -
Quality of service
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Tammy Sent on 12/06/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything at our wedding was beautiful! Jessica did an amazing job organizing everything and making our special day perfect! Every time we talked, there were never any surprises- it was always exactly how we agreed on. Jessica really made the day and planning stress-free! The food was great and we had so many compliments on it too! And they have the best cookies too! I highly recommend the Double Tree in Alsip! -
Quality of service
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User2209856 Sent on 07/03/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Doubletree Hilton Alsip was a perfect place for our 50th wedding anniversary celebration. From our planner at the Doubletree to the end of our party, everything went smooth. Staff was professional and accommodating to guests requests. It was an exceptional venue for the party. -
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Ellizabeth Sent on 01/12/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Christine was amazing. The kitchen/house cleaning/front desk were amazing. My husband and I couldn't have been more pleased with the way were treated as customers. We had both our ceremony and reception here. We felt like we had planned our reception to the T but we didn't pay too much attention to the ceremony... we walked into the ceremony room on the day of and we were blown away. It was perfect. The only thing that I could say is that price of the rooms for the group rate was rather high at $114 a night. It's a high price for the area. With it being a winter wedding and the chance of unpredictable weather, many of our guests chose to stay at the hotel across the street. -
Quality of service
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Christine Sent on 07/21/20244.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Wedding Review
The only issue was that they forgot to give my dad his box of cake.
Jessica and all of the staff were friendly and amazing. -
Quality of service
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Andrea Sent on 02/20/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable pricing with an amazing wedding coordinator!
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Quality of service
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User2534480 Sent on 02/15/20164.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The staff was so helpful and reasonable. They made our budget work for us and made our experience easy and affordable. Jessica Torres was remarkable in putting together our vision and taking all the pressure off the bride. On My wedding day I got to sit back and enjoy the day. I would recommend this venue to anyone. It was worth every cent. -
Quality of service
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User2485209 Sent on 12/29/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I love my wedding. You all were very nice. Loved loved loved staying there and having my ceremony there too. It made it so wonderful.
My only thought it would have been nice to get a list of people that have worked there that were good florists, dj's, pastors, and such otherwise you all were very nice! -
Quality of service
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Monica Sent on 05/26/20114.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Noelle was our contact at the Double Tree Hotel in Alsip. She was like our own wedding planner. Since the day we booked the reception she was on top of everything. We were given the option of making payments in order to make the burden of the cost a little lighter on us. She was Magnificent before the wedding.
the day of the wedding, we had the manager of drinks, manager of catering and Noelle walking through the wedding making sure everything was running smoothly. The food was delicious, everyone thought the food was great. I would recommend Double Tree in Alsip to all future brides!!!! -
Quality of service
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Sheena Sent on 10/05/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
DoubleTree by Hilton in Alsip is very nice. The banquet rooms are nice, the hotel rooms are nice and the lobby is nice. I love their on-site restaurant. The Wedding packages are inclusive but they are a little steep in pricing. Overall I am highly satisfied with this vendor. -
Quality of service
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Cheryl Sent on 10/19/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I would DEFINITELY recommend booking this venue!!! My wedding sales coordinator Jessica was fun to work with and very knowledgeable. If someone didn't know the answer to my question at that time, they found out and got back to me in a reasonable amount of time. My guests RAVED about the food and how BEAUTIFUL the room was!! Everything certainly surpassed my expectations! The money we spent was definitely worth every penny! -
Quality of service
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Jill Sent on 10/17/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Abbys baby shower
Great place, enjoyed my event !
Staff was great., food was great
I would absolutely come back ...
Thank you Jessica.. -
Quality of service
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Danielle Sent on 02/22/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
So happy with the DoubleTree Alsip!
One of the best things about this venue was the Wedding Coordinator, Clare. From the moment we started considering the DoubleTree to the wedding itself, she went out of her way to make every step of the process easy on us. We dealt with her and only her the entire time, which I liked, and she was professional, pleasant, patient, and generally wonderful to work with. The hotel ballroom itself doesn't initially present itself as an elegant space (they are multipurpose spaces, after all) but on the night of, with the linens and decor and lighting all in place, it was beautiful, just like I pictured. The food was really good (we actually had a really hard time at the tasting because we liked everything we tasted!) and we got several guest compliments on it. The package included the cake - one less thing to worry about separately! - and our one single miscommunication occurred here, about the color of the flowers on the cake. They were still beautiful, and I was bothered for about a second until I thought that if the only mistake that got made the whole night was cake flowers, I could accept that. (We did not actually get to speak to the bakery directly, we went through Clare, so in that area I would say make sure to be very specific on what you want, if you want something very specific.) The price seemed pricey, but the basic package includes a lot, and we did have the ceremony in a separate room (for which they price matched another venue we were looking at, so that was nice) and of course we added extras. All in all, our experience here was great and I would recommend it. -
Quality of service
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Katie Sent on 01/14/20184.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Wonderful evening. Everyone enjoyed. -
Quality of service
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Brittany Sent on 09/30/20174.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Our wedding coordinator, Jessica Torres, was great to work with! She was accommodating as well as pleasant, and she negotiated with us on many things such as price per guest, what our wedding package would include, and what we could bring ourselves (such as the cake and appetizers!). She was very organized, which allowed everything to go smoothly on our wedding day. -
Quality of service
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Linda Sent on 08/15/20174.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I originally signed with Kelly and was then assigned another coordinator then finally Claire. Claire is not Kelly so don't compare the two. She responded to all of my questions and concerns with prompt service and she made sure everything was just as I had envisioned. -
Quality of service
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Denise Sent on 07/09/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
I wish the ceremony room could have felt a little more intimate -
Quality of service
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Latisha Sent on 06/05/20174.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I don't have any reason for couples to not book this venue. All of the options made available to us (can be a bit overwhelming if let it) made everything convenient for us and our guests as well. The DoubleTree Chicago-Alsip even handled our custom cake with attention to the details we desired. The food was great and service reception service really impressed me. The server made sure she anticipated what we may have wanted during dinner service. Finally, we used a personal planner and our DoubleTree wedding planner worked with our private event planner to make our evening wedding a beautifully, laid out affair.
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Quality of service
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Megan Sent on 05/11/20174.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Very good overall package! Clare Palumbo was a great help through it all. I would definitely recommend The Double Tree for weddings! We had an amazing wedding! -
Quality of service
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