DoubleTree by Hilton Bloomington Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
16 reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
16
+8
User photos
Weddingwire
4.7/5
16 reviews
Google
4.4/5
1459 reviews
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Natalie Sent on 07/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Reception
Our wedding reception was perfectly planned and executed by Diana and the DoubleTree staff! We would highly recommend this venue to any brides.Our wedding reception was perfectly planned and executed by Diana and the DoubleTree staff! We would highly recommend this venue to any brides. -
Quality of service
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Amy Sent on 12/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All Inclusive & Affordable Venue
I just want to start by saying Ashley Walter is AMAZING! We are so happy we picked DoubleTree for our wedding reception. My husband and I were planning our wedding from Arizona. We flew back to Illinois to look at a few venues in the Bloomington/Normal area and were immediately impressed with the DoubleTree after meeting with Ashley for the first time. Ashley is AMAZING, super organized, prepared and responsive to all correspondence.
When we met with her she provided us with a folder that included a packet of information including the packages they provide, food and drink options. Right off the bat she crunched numbers for us, so we knew exactly what we would be getting into. After meeting with Ashley we knew it was a no brainer that this was going to be our reception venue. Ashley advised me to give all of my vendors her contact information and she would schedule deliveries the day of the wedding for us, final numbers were requested only 4 days prior to the wedding and I met with her 3 days prior to the wedding to drop off our decorations for the staff to set up for us and everything looked perfect. The food at the reception was AMAZING! We had a plated meal served and I didn’t hear any complaints about cold food or it taking too long for our guests to receive their food. The next day we walked down and all of our decorations were boxed and ready for us to take home with us. Thank you so much Ashley and team for making our wedding reception and stay so memorable!I just want to start by saying Ashley Walter is AMAZING! We are so happy we picked DoubleTree for our wedding reception. My husband and I were planning our wedding from Arizona. We flew back to Illinois to look at a few venues in the Bloomington/Normal area and were immediately impressed with the DoubleTree after meeting with Ashley for the first time. Ashley is AMAZING, super organized, prepared and responsive to all correspondence.
When we met with her she provided us with a folder that included a packet of information including the packages they provide, food and drink options. Right off the bat she crunched numbers for us, so we knew exactly what we would be getting into. After meeting with Ashley we knew it was a no brainer that this was going to be our reception venue. Ashley advised me to give all of my vendors her contact information and she would schedule deliveries the day of the wedding for us, final numbers were requested only 4 days prior to the wedding and I met with her 3 days prior to the wedding to drop off our decorations for the staff to set up for us and everything looked perfect. The food at the reception was AMAZING! We had a plated meal served and I didn’t hear any complaints about cold food or it taking too long for our guests to receive their food. The next day we walked down and all of our decorations were boxed and ready for us to take home with us. Thank you so much Ashley and team for making our wedding reception and stay so memorable!DoubleTree by Hilton Bloomington's reply:
Amy you are the SWEETEST!!! Thank you SO very much for the kind words and taking the time to leave your review. I can honestly say it was a pleasure and very very fun working with you over the past year!!! -
Quality of service
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Ernst Sent on 02/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top Notch Venue
I have photographed dozens of weddings in Bloomington IL (Ernst Jacobsen Photography) and the DoubleTree is one of the best options for hosting a gorgeous wedding reception. Staying at the hotel and having your reception there is super convenient PLUS there's the option to have your ceremony there either by design or if there's an issue with the weather = peace of mind! The ballroom is beautiful plus there's a lovely large hall just outside the ballroom which is perfect for the cocktail hour. Top it off with an amazing wedding coordinator and catering service! Highly recommend.I have photographed dozens of weddings in Bloomington IL (Ernst Jacobsen Photography) and the DoubleTree is one of the best options for hosting a gorgeous wedding reception. Staying at the hotel and having your reception there is super convenient PLUS there's the option to have your ceremony there either by design or if there's an issue with the weather = peace of mind! The ballroom is beautiful plus there's a lovely large hall just outside the ballroom which is perfect for the cocktail hour. Top it off with an amazing wedding coordinator and catering service! Highly recommend.-
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+5 photos
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Quality of service
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Adrienne Sent on 11/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The DoubleTree is one of my favorite venues in Bloomington! My mom and both of my sisters got married there/had their reception there, so I knew when I got engaged that it was one of my top contenders. Kaitlin Muckey, the coordinator, is absolutely phenomenal! She is so knowledgeable about everything that goes on in that hotel that it is so easy to ask her questions; she always has the answer! Plus she's great to work with! The food there is amazing (I would know, I've had it 4 times!)! I couldn't have chosen a better location for our wedding next fall! I cannot wait for our big day thanks to Kaitlin and the amazing DoubleTree staff!The DoubleTree is one of my favorite venues in Bloomington! My mom and both of my sisters got married there/had their reception there, so I knew when I got engaged that it was one of my top contenders. Kaitlin Muckey, the coordinator, is absolutely phenomenal! She is so knowledgeable about everything that goes on in that hotel that it is so easy to ask her questions; she always has the answer! Plus she's great to work with! The food there is amazing (I would know, I've had it 4 times!)! I couldn't have chosen a better location for our wedding next fall! I cannot wait for our big day thanks to Kaitlin and the amazing DoubleTree staff! -
Quality of service
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User6268649 Sent on 09/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were very pleased with the way the DoubleTree staff was flexible to meet our needs. The DoubleTree also does the set up and tear down of everything! We would highly recommend this as a venue for a wedding reception.We were very pleased with the way the DoubleTree staff was flexible to meet our needs. The DoubleTree also does the set up and tear down of everything! We would highly recommend this as a venue for a wedding reception. -
Quality of service
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Amanda Sent on 10/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food was delicious, the staff was great, and the wedding coordinator was always willing to help us and answer any questions that came up in a very timely fashion.
The hotel staff set up all of our decorations and they did a wonderful job!The food was delicious, the staff was great, and the wedding coordinator was always willing to help us and answer any questions that came up in a very timely fashion.
The hotel staff set up all of our decorations and they did a wonderful job! -
Quality of service
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Jamie Sent on 12/22/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We are our reception at the Doubletree. The place was everything I could ask for. AJ was very helpful through the whole thing. His staff was very nice and made the night go smoothly. My fiance was not very excited about the price of having our reception there, but after the big day, he said he couldn't have imagined it anywhere else. All of our family and friends loved the place. It's def. a little costly, but it came out to be well worth it!We are our reception at the Doubletree. The place was everything I could ask for. AJ was very helpful through the whole thing. His staff was very nice and made the night go smoothly. My fiance was not very excited about the price of having our reception there, but after the big day, he said he couldn't have imagined it anywhere else. All of our family and friends loved the place. It's def. a little costly, but it came out to be well worth it! -
Quality of service
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Patsy Sent on 02/20/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding coordinator there Stephanie is outstanding. There was not a request that was not handled everything was perfect!The wedding coordinator there Stephanie is outstanding. There was not a request that was not handled everything was perfect! -
Quality of service
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Kate Sent on 07/10/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
(The Doubletree only did my catering, I did not have my wedding there)
Stephanie, the event coordinator, is amazing. She is genuinely nice and, most importantly, completely on top of everything. I never felt like I was bothering her and we had no miscommunications (quite a feat in wedding planning!). To top it off, even though I had off-site catering, I had a dining manager (Ben - also very nice and responsible) with us the whole night just in case we had any issues - we didn't, of course, but it was a nice touch. The food was great and competitively priced based on the other nice caterers in town (CJ's, Michaels, Central Station etc). They do a free tasting and have many many meal options and choices to suit everyone.(The Doubletree only did my catering, I did not have my wedding there)
Stephanie, the event coordinator, is amazing. She is genuinely nice and, most importantly, completely on top of everything. I never felt like I was bothering her and we had no miscommunications (quite a feat in wedding planning!). To top it off, even though I had off-site catering, I had a dining manager (Ben - also very nice and responsible) with us the whole night just in case we had any issues - we didn't, of course, but it was a nice touch. The food was great and competitively priced based on the other nice caterers in town (CJ's, Michaels, Central Station etc). They do a free tasting and have many many meal options and choices to suit everyone. -
Quality of service
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Amy Sent on 11/19/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stephanie did a wonderful job. The food was amazing and it was so beautiful in the banquet room. We couldn't have asked for a better day and night.Stephanie did a wonderful job. The food was amazing and it was so beautiful in the banquet room. We couldn't have asked for a better day and night. -
Quality of service
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Lisa Sent on 10/15/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was actually the venue for my reception, not the ceremony. It was so beautiful and the wedding coordinator for the hotel, Stephanie, was really great to work with. Because my wedding was on a Sunday, they threw in a few things for free that weren't in use that day, and provided WONDERFUL food for all of our guests. Their honeymoon suite was included in our package, and that room was very impressive. We were very happy with the staff, the decor that they provided for us, the food, and the whole reception alltogether!It was actually the venue for my reception, not the ceremony. It was so beautiful and the wedding coordinator for the hotel, Stephanie, was really great to work with. Because my wedding was on a Sunday, they threw in a few things for free that weren't in use that day, and provided WONDERFUL food for all of our guests. Their honeymoon suite was included in our package, and that room was very impressive. We were very happy with the staff, the decor that they provided for us, the food, and the whole reception alltogether! -
Quality of service
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Annette Sent on 03/18/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our Wedding and Reception at the Doubletree. Everyting was great. It was nice to have it all in one place so that our guest did not have to leave.
The food at the Doubletree was great!! We had a lot of complements on how good the food was.
Thank you AJ and staffWe had our Wedding and Reception at the Doubletree. Everyting was great. It was nice to have it all in one place so that our guest did not have to leave.
The food at the Doubletree was great!! We had a lot of complements on how good the food was.
Thank you AJ and staff -
Quality of service
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Tina Sent on 10/10/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Our Wedding
Great service and great people. Everyone was amazing. I would recommend this venue to anyone.Great service and great people. Everyone was amazing. I would recommend this venue to anyone. -
Quality of service
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Anne Sent on 07/04/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ashley and Samantha were wonderful to work with and very accommodating when it came to adding rooms to the block and sending out lists of reservations. Michelle, Curtis and other front desk staff were friendly and pleasant to work with at check in and check out. And whomever at the front desk and in housekeeping who set up the lounge chair and ottoman as a bed in the Mother of the Bride's room were fantastic! We expected to have to make up the chair bed ourselves, but when we returned to the room, it was all made up and ready to go! Also, the bartenders in the bar were very accommodating and fun to interact with.Ashley and Samantha were wonderful to work with and very accommodating when it came to adding rooms to the block and sending out lists of reservations. Michelle, Curtis and other front desk staff were friendly and pleasant to work with at check in and check out. And whomever at the front desk and in housekeeping who set up the lounge chair and ottoman as a bed in the Mother of the Bride's room were fantastic! We expected to have to make up the chair bed ourselves, but when we returned to the room, it was all made up and ready to go! Also, the bartenders in the bar were very accommodating and fun to interact with. -
Quality of service
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Michael E. Sent on 10/06/20124.1 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
The only big thing we didn't like was that the bartender put out a tip jar after we specifically asked them not to have a tip jar since there was free beer and wine.The only big thing we didn't like was that the bartender put out a tip jar after we specifically asked them not to have a tip jar since there was free beer and wine. -
Quality of service
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User974575 Sent on 10/15/20120.8 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 1.0 out of 5 rating
Watch out for Stephanie. She is supposed to be the one in charge of weddings, but she is AWFUL. She is way too busy planning her own wedding to care about her job, and other people's weddings. I thank my lucky stars that I had a wedding planner who was able to help me deal with her. Stephanie is completely unprofessional, as she rolls her eyes at the customer if she doesn't agree with them and cannot remember a thing that was talked about during meetings....even if she writes things down! Stay away due to Stephanie!Watch out for Stephanie. She is supposed to be the one in charge of weddings, but she is AWFUL. She is way too busy planning her own wedding to care about her job, and other people's weddings. I thank my lucky stars that I had a wedding planner who was able to help me deal with her. Stephanie is completely unprofessional, as she rolls her eyes at the customer if she doesn't agree with them and cannot remember a thing that was talked about during meetings....even if she writes things down! Stay away due to Stephanie! -
Quality of service
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