domenica comfort weddings Reviews

Reviews

• 
  User957491 Sent on 10/03/2012
  3.2 out of 5 rating

  3.2
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    1.5 out of 5 rating
    1.5
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  Upon our first meeting, my husband and I liked Domenica. She has a warm and inviting personality which are some characteristics one looks for in a photographer. Domenica worked within our budget which was greatly appreciated. Another plus was after choosing the initial package, I then wanted a photo booth. Domenica did the research, determined a price and was able to provide one at the party. The photo booth turned out to be a big hit! The only critique I have is the responsiveness. I found that a number of follow up calls and/or emails had to be sent, before and after the party. It never crossed my mind that lack of responsiveness would mean a possible no show. Domenica showed up and was the upmost professional. I just would recommend that she work on improving her response time to calls and emails. If you can deal with a longer wait time, then I would recommend Domenica.

  Upon our first meeting, my husband and I liked Domenica. She has a warm and inviting personality which are some characteristics one looks for in a photographer. Domenica worked within our budget which was greatly appreciated. Another plus was after choosing the initial package, I then wanted a photo booth. Domenica did the research, determined a price and was able to provide one at the party. The photo booth turned out to be a big hit! The only critique I have is the responsiveness. I found that a number of follow up calls and/or emails had to be sent, before and after the party. It never crossed my mind that lack of responsiveness would mean a possible no show. Domenica showed up and was the upmost professional. I just would recommend that she work on improving her response time to calls and emails. If you can deal with a longer wait time, then I would recommend Domenica.

  domenica comfort weddings's reply:

  thank you for taking the time to submit your review and your honesty. it is my objective to be more responsive and find that perfect balance in my business to meet my client's requests on a timely manner.

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