DiscountDressShop.com Reviews

DiscountDressShop.com

Irvine, CA

4.6 out of 5 rating, 59 reviews

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4.6 out of 5 rating

4.6

Very good

59 reviews

Recommended by 93% of couples

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Quality of service
4.6 out of 5 rating
Average response time
4.7 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
4.7 out of 5 rating
Flexibility
4.5 out of 5 rating

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Cathy Sent on 08/13/2020

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Beautiful Dress

The first dress I ordered was too big. The return process was very smooth and I’ve already received the new dress. Very great comps y to heal with.

The first dress I ordered was too big. The return process was very smooth and I’ve already received the new dress. Very great comps y to heal with.
Shauna Sent on 04/28/2020

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Superb customer service. Very helpful and knowledgeable.

I will definitely be ordering again. Extremely impressed with the online customer service, email notifications & going above and beyond to ensure customer satisfaction. Great job!!

I will definitely be ordering again. Extremely impressed with the online customer service, email notifications & going above and beyond to ensure customer satisfaction. Great job!!
Sarah Sent on 03/07/2020

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Excellent communication and professional customer service

One of the best shops I have ever dealt with. Jeremy from the shop was so helpful and professional and the dress was much more than I expected. I can’t thank him enough.

One of the best shops I have ever dealt with. Jeremy from the shop was so helpful and professional and the dress was much more than I expected. I can’t thank him enough.

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Margaret Sent on 03/03/2019

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good cudstomer service

helped me fin my dress fghghfghfghgdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

helped me fin my dress fghghfghfghgdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
Deborah Sent on 09/03/2018

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Very nice dress came in time love this site. Will use them again.

Very nice dress came in time love this site. Will use them again.
D Sent on 09/02/2018

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EXCELLENT, Competent staff helped me find just the right dress

EXCELLENT, Competent staff helped me find just the right dress
Esther Sent on 08/15/2018

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Jeremy at Discount Dress could not have been nicer. I was soooo worried about going with this because the big shops made me nervous about looking at a discount place, but I happened across a dress in a picture, it took me to Discount Dress, I called and spoke to Jeremy and the rest is history. So nice. Fast service. Very accommodating. Up front. And the dress is just lovely. I'm a plus size and it fit like it was made for me. I'm Mother of the Groom and that is just as stressful as the rest. This was very helpful. Couldn't be happier! Thank you!

Jeremy at Discount Dress could not have been nicer. I was soooo worried about going with this because the big shops made me nervous about looking at a discount place, but I happened across a dress in a picture, it took me to Discount Dress, I called and spoke to Jeremy and the rest is history. So nice. Fast service. Very accommodating. Up front. And the dress is just lovely. I'm a plus size and it fit like it was made for me. I'm Mother of the Groom and that is just as stressful as the rest. This was very helpful. Couldn't be happier! Thank you!
Amy Sent on 05/31/2018

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Wonderful best service ever. Dress was a little big but I would rather have it to big then to small. Shipping was super fast

Wonderful best service ever. Dress was a little big but I would rather have it to big then to small. Shipping was super fast
Nicole Sent on 06/24/2017

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Great prices, fast shipping and personalized service!

Great prices, fast shipping and personalized service!
Kris Sent on 01/25/2017

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The dresses here are in lots of catagories- really pretty, unlike any in the stores here. Designer names. Quality of my peacock formal well done. Seems finished professionally, fully lined with stays, shawl and optional shoulder straps. Because choosing length did not seem available, hemming may be needed if you are short like me. Jeremy gives excellent old fashioned customer service responding within one day to emails and phone calls. Very patient and available. I got a terrific value with my pretty on sale gown!

The dresses here are in lots of catagories- really pretty, unlike any in the stores here. Designer names. Quality of my peacock formal well done. Seems finished professionally, fully lined with stays, shawl and optional shoulder straps. Because choosing length did not seem available, hemming may be needed if you are short like me. Jeremy gives excellent old fashioned customer service responding within one day to emails and phone calls. Very patient and available. I got a terrific value with my pretty on sale gown!
Maria Sent on 04/19/2016

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We need inexpensive dresses for a variety of sized for our show choir. We have used this vendor 2. Both times we have been very happy with the service and price. This current dress has given us some problems as it did not say it did not have a full zipper. We are a show choir and we need zippers only. So we are working to solve this problem.

We need inexpensive dresses for a variety of sized for our show choir. We have used this vendor 2. Both times we have been very happy with the service and price. This current dress has given us some problems as it did not say it did not have a full zipper. We are a show choir and we need zippers only. So we are working to solve this problem.
Joanna Sent on 02/18/2016

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I was absolutely delighted with them. I ordered the dress on the Friday before a holiday weekend and it still arrived on the following Tuesday. The dress itself is absolutely stunning. It's difficult to believe that i could get a dress of such high quality that would not look out of place on red carpet for this kind of price.

I was absolutely delighted with them. I ordered the dress on the Friday before a holiday weekend and it still arrived on the following Tuesday. The dress itself is absolutely stunning. It's difficult to believe that i could get a dress of such high quality that would not look out of place on red carpet for this kind of price.
Sharon Sent on 09/23/2015

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We received the dress and the staff was right it fits her like a glove. My daughter absolutely loves it. It is so beautiful!! I am glad we went with the turquoise instead of the royal blue!! Jeremy was so helpful. I have referred several people to shop here.

We received the dress and the staff was right it fits her like a glove. My daughter absolutely loves it. It is so beautiful!! I am glad we went with the turquoise instead of the royal blue!! Jeremy was so helpful. I have referred several people to shop here.
Kathleen Sent on 09/17/2015

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I was a grandmother of the groom. dress came on time, in wonderful condition, price was reasonable, and perfect for the occasion. received so many nice compliments. thank you.

I was a grandmother of the groom. dress came on time, in wonderful condition, price was reasonable, and perfect for the occasion. received so many nice compliments. thank you.
Carol Sent on 07/21/2015

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I will recommend discount dress shop to all my friends. I called and Jeremy helped me get the right size, my dress came in time and I was so happy with the dress and price

I will recommend discount dress shop to all my friends. I called and Jeremy helped me get the right size, my dress came in time and I was so happy with the dress and price
Joyce Sent on 07/15/2015

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I have bought 2 dresses from discount dresses and I have been completely satisfied both times. Customer was excellent, they always get back to you promptly. I had to return a dress for another size, no problem. I love the fast service, order before 11am on Wednesday, had my dress on Friday of same week.

I have bought 2 dresses from discount dresses and I have been completely satisfied both times. Customer was excellent, they always get back to you promptly. I had to return a dress for another size, no problem. I love the fast service, order before 11am on Wednesday, had my dress on Friday of same week.
Penny Sent on 07/09/2015

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I needed a Matron of Honor, specific color dress. It was hard to go by the color that you see online. I asked Jeremy to match a swatch to the dresses I liked. He went far and beyond and took pictures of the dresses with the swatch up against them. This helped me, a lot. Unfortunately, the dress that matched the color was not a style that would look good on me. Even though I didn't order from DiscountDressShop, I will definitely recommend them to family and friends. Exceptional customer service.

Note: I have managed customer service reps and been in the customer service industry for the past 35 years and expect more than most. Can't say enough about the service I received.

I needed a Matron of Honor, specific color dress. It was hard to go by the color that you see online. I asked Jeremy to match a swatch to the dresses I liked. He went far and beyond and took pictures of the dresses with the swatch up against them. This helped me, a lot. Unfortunately, the dress that matched the color was not a style that would look good on me. Even though I didn't order from DiscountDressShop, I will definitely recommend them to family and friends. Exceptional customer service.

Note: I have managed customer service reps and been in the customer service industry for the past 35 years and expect more than most. Can't say enough about the service I received.
Vera Sent on 07/08/2015

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execellent customer service; beautiful dress selections, well worth the money paid and on time delivery! Without a doubt recommend for any occasion!

execellent customer service; beautiful dress selections, well worth the money paid and on time delivery! Without a doubt recommend for any occasion!
Teresa Sent on 07/08/2015

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I ordered dress code to wear on formal night for a cruise and a gala fundraiser the hospital I work for has every year. Great price since on clearance. I LOVE it! Was kind of between small and extra small measurements, so got the small. May need to take the bust in a little, but probably okay with the spaghetti straps. I was a little nervous about ordering a formal dress on line, but I couldn't be happier with my dress! In fact, since our cruise has two formal nights, I plan on ordering another dress from them.

I ordered dress code to wear on formal night for a cruise and a gala fundraiser the hospital I work for has every year. Great price since on clearance. I LOVE it! Was kind of between small and extra small measurements, so got the small. May need to take the bust in a little, but probably okay with the spaghetti straps. I was a little nervous about ordering a formal dress on line, but I couldn't be happier with my dress! In fact, since our cruise has two formal nights, I plan on ordering another dress from them.
User2216886 Sent on 07/08/2015

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The personal attention to my order and questions is ONE OF A KIND! I felt as if I was the company's only customer. There were numerous questions I had prior to ordering which were always answered timely. I would recommend this company to any one who has a event to order for. Definitely a 5 star company!!

The personal attention to my order and questions is ONE OF A KIND! I felt as if I was the company's only customer. There were numerous questions I had prior to ordering which were always answered timely. I would recommend this company to any one who has a event to order for. Definitely a 5 star company!!
Janice Sent on 05/08/2015

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I have gotten so many complements on the dress I purchased and wore to my daughter's wedding. It fit great, except, I am not 6 feet tall. This is a common problem with plus sized clothing. Just because a woman is plus sized does not mean she is tall. I am 5'3" and the dress was a good 9 inches too long! We had no problem hemming the underskirt, but could not hem the overlay--we ended up just cutting it as evenly as possible and leaving it. I loved the dress, but this did add a little stress to an already stressful time.

I have gotten so many complements on the dress I purchased and wore to my daughter's wedding. It fit great, except, I am not 6 feet tall. This is a common problem with plus sized clothing. Just because a woman is plus sized does not mean she is tall. I am 5'3" and the dress was a good 9 inches too long! We had no problem hemming the underskirt, but could not hem the overlay--we ended up just cutting it as evenly as possible and leaving it. I loved the dress, but this did add a little stress to an already stressful time.
Latasha Sent on 03/30/2015

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Jeremy was a great help... The dress fit perfectly

Jeremy was a great help... The dress fit perfectly
Glenda Sent on 03/29/2015

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the dress is beautiful and fits wonderfully. Thank you. Recommended you on my facebook page. The order may have been under Kenneth Unruh.

the dress is beautiful and fits wonderfully. Thank you. Recommended you on my facebook page. The order may have been under Kenneth Unruh.
User2079908 Sent on 03/28/2015

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The dress came in record time and Jeremy was great in keeping me informed !! I have not had our event as yet !! The dress is perfect!! It is beautiful !!! My husband likes it too!! Thank-you !!!
Connie Koubsky

The dress came in record time and Jeremy was great in keeping me informed !! I have not had our event as yet !! The dress is perfect!! It is beautiful !!! My husband likes it too!! Thank-you !!!
Connie Koubsky
User2079488 Sent on 03/27/2015

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I was costuming a rather large holiday production and had pretty specific formal wear needs. Jeremy worked with me every step of the way. He took all the information I sent and worked tirelessly to find all the dresses needed. We were dressing twelve different women with twelve completely different body shapes and they all needed multiple dresses. Jeremy was available for telephone calls as well as emails and was always pleasant. Returns and exchanges were easy, shipping was always timely. The quality of the dresses was amazing (especially considering the price), they looked fabulous on stage and the women loved the way they looked. I will definitely use them for all my future needs.

I was costuming a rather large holiday production and had pretty specific formal wear needs. Jeremy worked with me every step of the way. He took all the information I sent and worked tirelessly to find all the dresses needed. We were dressing twelve different women with twelve completely different body shapes and they all needed multiple dresses. Jeremy was available for telephone calls as well as emails and was always pleasant. Returns and exchanges were easy, shipping was always timely. The quality of the dresses was amazing (especially considering the price), they looked fabulous on stage and the women loved the way they looked. I will definitely use them for all my future needs.

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